The Retail Leader's Roadmap

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Publisher :
ISBN 13 : 9781962341288
Total Pages : 0 pages
Book Rating : 4.3/5 (412 download)

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Book Synopsis The Retail Leader's Roadmap by : Brian Librach

Download or read book The Retail Leader's Roadmap written by Brian Librach and published by . This book was released on 2024-03-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Retail leaders are cut from a different cloth. Being a great retail leader requires incredible people skills, fast problem solving, and the ability to smoothly switch back and forth between hard skills and soft skills. Many retail leaders get stuck halfway up the ladder, not sure how to climb to the next rung, dissatisfied with where they are-and sometimes questioning if they'll ever reach balance, quality of life, and career fulfillment. It's time to put your career in your own hands. In his decades of retail leadership, Brian Librach has seen it all, and with The Retail Leader's Roadmap, he's created the ultimate guide to taking control of your career. If you're feeling stuck and are looking to rewrite your career outcome, this book is for you. You'll learn: How to continuously grow your skillset to achieve mastery in your current role How to be more successful at leading people: become a more impactful leader and mentor How to diagnose and adjust your routines to dramatically increase your odds of success How to take full ownership of your opportunities as you ascend in your career If you feel like you're giving your career everything you've got and still not where you want to be, there's a way out of that cycle-and you can do it yourself. With the insights in this book, you will become the biggest driver of your career from now on.

The Change Leader's Roadmap

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470877936
Total Pages : 400 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis The Change Leader's Roadmap by : Linda Ackerman Anderson

Download or read book The Change Leader's Roadmap written by Linda Ackerman Anderson and published by John Wiley & Sons. This book was released on 2010-10-12 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This is the most complete change methodology we have found anywhere." —Pete Fox, General Manager, Corporate Accounts, Microsoft US In these turbulent times, competent change leadership is a most coveted leadership skill, and savvy change consultants are becoming trusted participants at the board table. For both leaders and consultants, knowing how to navigate the complexities of organization transformation is fast becoming the key to a successful career. This second edition of the author?s landmark book is the king of all ?how-to? books on change. It provides a strategic overview of the author?s proven change process methodology, as well as pragmatic guidance and tools for each key step in a complex transformational change process. The Change Leader?s Roadmap is the most comprehensive guide available for building transformational change strategy and designing and implementing successful transformation. Based on thirty years of action research with Fortune 500 companies, government agencies, the military, and large non-profit global organizations. Outlines every key step in a transformational change process Provides worksheets, tools, case examples, and assessments that you can immediately apply to all types of change efforts Includes updated information on a wealth of topics including the critical path tasks and how to use the CLR to change minds and cultures The new edition also includes new activities, methods for building change capability, guiding principles for change, and advice for leading the human dynamics in change and creating an organizational vision. This book is specifically written for leaders, project managers, OD practitioners, change practitioners, and consultants seeking greater change results.

IT Leadership Manual

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Publisher : John Wiley & Sons
ISBN 13 : 111823796X
Total Pages : 260 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis IT Leadership Manual by : Alan R. Guibord

Download or read book IT Leadership Manual written by Alan R. Guibord and published by John Wiley & Sons. This book was released on 2012-07-16 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Savvy advice for developing the necessary skills to become a vital part of any management team Today's IT leaders are faced with an unprecedented leadership and organizational challenge. The entire landscape has changed over the past few years and it is now time for leaders and organizations to re-invent themselves to meet the new order. IT leaders need to redefine their role into one of being a trusted business advisor. IT Leadership Manual provides you with a set of specific recommendations and suggestions to assist you in your self-evaluations and to develop a personal plan for the future. It helps you build the leader in you, as well as how to become a formidable competitor in your own right. Essential coverage of one of the most demanded IT topics Helps you redefine your role from IT leader into trusted business advisor Discusses leadership style, building out your network, achieving balance, the art of sales, and more Written for IT managers and executives Helps you transform from the backroom support service to a recognized member of the leadership team Gives you the tools to migrate to today's expectations; Innovation, collaboration, influencer, trusted advisor Traditional skills no longer apply. Organizations are now demanding a new set of expectations from IT leaders. IT Leadership Manual reveals how you can adopt new styles to make the transformation from IT manager to top management.

How to Become a Digital Leader

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Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781726088336
Total Pages : 196 pages
Book Rating : 4.0/5 (883 download)

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Book Synopsis How to Become a Digital Leader by : Cathy C. Smith

Download or read book How to Become a Digital Leader written by Cathy C. Smith and published by Createspace Independent Publishing Platform. This book was released on 2018-08-29 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is intended for leaders in any industry who want to explore a new way of thinking about digital transformation to enable companies to stay competitive and appease the digital customer. If you are stuck in the pre-digital age with 1980s, 1990s, or 2000s business strategies trying to figure out what has happened in recent years that has left you behind, this book is for you. It tells you about emerging technologies: Big Data, Artificial Intelligence, Blockchain, Cybersecurity, Cloud Computing, and Robotics. If the thought of changing your company from an "old fashioned" business model to a digital business model keeps you up at night, this informative book will ease your concerns, bring you up to speed, and give you resources on how to become a digital business leader in the digital age. You'll learn about what has changed and how to prepare for what's here now digitally and what's coming ahead digitally-in simplified language.

The Future of Global Retail

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Publisher : Routledge
ISBN 13 : 1000435679
Total Pages : 250 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis The Future of Global Retail by : Winter Nie

Download or read book The Future of Global Retail written by Winter Nie and published by Routledge. This book was released on 2021-09-26 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: China’s new retail revolution will completely transform how the world thinks about retail and digital innovation. But is the world ready yet? In this book, the authors share an insider’s perspective on what is happening in China to reveal the future for global retail, and a clear framework to help you prepare. The book presents a number of real-world cases, based on interviews and first-hand consumer experience, to decode China’s retail revolution so that you can understand what is happening and why, and what it means for the rest of the world. Crucially, the book identifies five critical stages in the development of new retail that global retail executives need to grasp now: lifestyle commerce, Online-Merge-Offline retail, social retail, livestream retail and invisible retail. To help the industry get ready for this new, China-inspired paradigm in retail, the authors present a practical and simple framework – a ten-year strategic roadmap for global retail executives, which we call the “Beyond” the Value Chain Model. China’s new retail is not just about fashion, cosmetics, snacks, data-driven convenient stores and commercial live streaming. At a time when the world of retail is being upended, it offers inspirational lessons in innovation, purpose and agility for global executives across the entire retail spectrum.

Leading in Retail

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Author :
Publisher : Page Publishing Inc
ISBN 13 : 1643507699
Total Pages : 104 pages
Book Rating : 4.6/5 (435 download)

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Book Synopsis Leading in Retail by : Brian Travilla

Download or read book Leading in Retail written by Brian Travilla and published by Page Publishing Inc. This book was released on 2020-11-09 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's retail climate is fierce. There has never been such a competitive retail front that is forcing companies to try nearly anything to survive. This is why leadership plays such a pivotal role. The Humor and Art of Retail Leadership brings us a compelling lesson as to why there is indeed a difference between management and leadership. Also taking a deep dive into personal development, self-reflection, and homage to all the retail workers and leaders who have survived the clopen. From

The Strategic Leader's Roadmap

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Publisher : University of Pennsylvania Press
ISBN 13 : 161363076X
Total Pages : 132 pages
Book Rating : 4.6/5 (136 download)

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Book Synopsis The Strategic Leader's Roadmap by : Harbir Singh

Download or read book The Strategic Leader's Roadmap written by Harbir Singh and published by University of Pennsylvania Press. This book was released on 2016-10-11 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: “We can all become strategic leaders if we stay on the right path.” —Harbir Singh & Michael Useem Even a strong leader can flounder without an effective strategy, and the most powerful strategy can fail without the right leader. Only those who master and integrate both skills can effectively navigate the challenges that lay ahead for today’s organizations. The Strategic Leader’s Roadmap, by Wharton management professors Harbir Singh and Michael Useem, offers a 6-point checklist for leading strategically that will help managers strengthen their capacity to develop strategy and to lead its execution. Drawing on one-on-one interviews with CEOs, in-depth research, and their experience teaching today’s executives and tomorrow’s leaders, Singh and Useem take readers into the offices—and mindsets—of some of today’s foremost strategic leaders, including: Carlos Ghosn, chief executive officer of Nissan Indra Nooyi, chief executive of PepsiCo Jack Ma, founder and chief executive of Alibaba Group John Chambers, executive chairman of Cisco Systems Fast-reading and inspiring, The Strategic Leader’s Roadmap will enable leaders at all levels to master today’s most vital capability.

The Retail Leader

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Publisher :
ISBN 13 : 9781079176865
Total Pages : 176 pages
Book Rating : 4.1/5 (768 download)

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Book Synopsis The Retail Leader by : Jeffrey Hester

Download or read book The Retail Leader written by Jeffrey Hester and published by . This book was released on 2019-07-08 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Retail Leader Book was written to help anyone looking to get promoted to a leadership role, anyone new in a leadership role, and even those who have been in position for years that want to be a better leader! This is not exclusive to retail but will help any leader in a role where you sell products of any kind. Invest in your future by giving yourself the training and knowledge you wish you had and your people need you to have! I have delivered over $750,000,000 in sales as a leader and counting using these real life tools and have developed leaders using them over the past 17 years. I currently train leaders every day using the tools in this book and now you have access to those same tools!It's time to take action! Read this book now and start your leadership career!

B State

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Publisher : Greenleaf Book Group
ISBN 13 : 1626345708
Total Pages : 232 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis B State by : Mark Samuel

Download or read book B State written by Mark Samuel and published by Greenleaf Book Group. This book was released on 2018-10-16 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transforming Business, Organizational Culture, and Self In business and life, there are often moments when one simply can't seem to find a way forward. Searching in the past for solutions to persistent problems results in frustration and confusion. Issues in corporate teamwork and individual relationships can feel overwhelming and even insurmountable. There’s a lack of control and a sense of being stuck. B State provides a clear roadmap from point A to point B to rapidly achieve measurable, breakthrough results. It’s about a true transformation that removes old mindsets and silos, while replacing inefficient behaviors with desired habits to quickly create the highest performing culture for groundbreaking business outcomes. Equipped with over 30 years of professional and academic expertise, author, speaker, and change agent Mark Samuel helps companies (and the individuals that comprise them) achieve their B State, enabling them to make the necessary changes they didn’t think were possible. His strategies for finding and enacting solutions to complex challenges use real life examples to help readers embrace accountability and envision their success in order to achieve the transformation they need. This book focuses readers on where they want to go, and it helps them get there fast. ​Written for business executives, managers, supervisors, and leaders at all levels, this is a book about how to not just do business but also live life. It brings about the dynamic forward launch readers are looking for, creating results that are both unprecedented and sustainable.

The Strategic Leader's Roadmap, Revised and Updated Edition

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Author :
Publisher : University of Pennsylvania Press
ISBN 13 : 1613631200
Total Pages : 137 pages
Book Rating : 4.6/5 (136 download)

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Book Synopsis The Strategic Leader's Roadmap, Revised and Updated Edition by : Harbir Singh

Download or read book The Strategic Leader's Roadmap, Revised and Updated Edition written by Harbir Singh and published by University of Pennsylvania Press. This book was released on 2021-10-26 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Strategic Leader's Roadmap provides an essential playbook for combining business strategy with great leadership."—William P. Lauder, Executive Chairman, The Estée Lauder Companies Inc. In The Strategic Leader's Roadmap, Updated and Revised Edition: 6 Steps for Integrating Leadership and Strategy, Wharton management professors Harbir Singh and Michael Useem offer a six-point checklist for today's leaders to follow. They explain how leading strategically will help managers strengthen their capacity to develop strategy and to lead its execution. Drawing on one-on-one interviews with CEOs, in-depth research, and their experience teaching today's executives and tomorrow's leaders, Singh and Useem take readers into the offices—and mindsets—of some of today's foremost strategic leaders. In this fully updated and revised edition, Singh and Useem explore: How Indra Nooyi rose to become CEO of PepsiCo and led its successful strategic redirection; How Jack Ma consistently pivoted and outflanked competition to position Alibaba to become a global behemoth; How John Chambers, executive chairman of Cisco Systems, changed his and other company leaders' leadership to stay ahead of disruption; How Lawrence Culp Jr., the CEO of General Electric, has increased efficiency by up to 900% by undertaking a thorough examination of process and strategy. Fast-reading and actionable, The Strategic Leader's Roadmap will enable leaders at all levels to master the abilities necessary to keep their companies ahead of the competition.

Sustainability Leadership

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Publisher : Springer Nature
ISBN 13 : 3030422917
Total Pages : 305 pages
Book Rating : 4.0/5 (34 download)

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Book Synopsis Sustainability Leadership by : Henrik Henriksson

Download or read book Sustainability Leadership written by Henrik Henriksson and published by Springer Nature. This book was released on 2020-09-22 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: As CEOs and business leaders navigate a world of complex global challenges, sustainability is no longer optional but a business imperative. In this book, two sustainability leaders with decades of experience – Henrik Henriksson, CEO of Scania and Elaine Weidman Grunewald, Co-founder of the AI Sustainability Center, and former Chief Sustainability & Public Affairs Officer at Ericsson – offer a simple but powerful three-step model for leading an organization on a sustainability transformation journey that aims at big, audacious, world-changing goals. Honest about the dilemmas but bullish on the opportunities, the authors advise leaders on how to accelerate sustainability in their organizations told through a Swedish lens, where the country’s values and culture permeate the boardroom and the C-suite, bringing a unique clarity and conviction to leading with integrity. In practical insights gleaned from the authors’ own experience, the book takes leaders through the three phases of sustainability leadership: from establishing a solid foundation rooted in purpose, culture, values, principles and consistent, credible leadership, to integrating sustainability into the core business, and then to executing a vision that not only shifts the direction of the company but can change an entire industry, and even the world. Throughout the book, more than 25 interviews with other leading CEOs of Swedish companies as well as successful start-ups, investors, economists, and other experts illuminate the path to sustainability leadership from different perspectives. These are complemented by case studies describing how companies got it right – or turned themselves around after getting it very, very wrong. With this hands-on insiders’ guide, CEOs and C-suite leaders can take sustainability to the next level. This is the encouragement and inspiration business leaders need to move past incremental improvement at a time when exponential, world-changing action is more urgent than ever.

The Retail Leader's Field Guide

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Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.3/5 (974 download)

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Book Synopsis The Retail Leader's Field Guide by : Kit Campoy

Download or read book The Retail Leader's Field Guide written by Kit Campoy and published by . This book was released on 2024 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The how-to retail leadership handbook you wish your company had given you. Leading a frontline team in retail takes exceptional skill. (No, we don’t just fold T-shirts all day). It’s a delicate balancing act. When it’s done well, you’ll create a space where your team thrives, supports one another, and amazing customer service will result. This book will help you: Gain hours back in your week, Reduce stress, Get a team of people ready for promotions, Improve communication and delegation, Further your career

Remarkable Retail

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Publisher : LifeTree Media
ISBN 13 : 1928055931
Total Pages : 322 pages
Book Rating : 4.9/5 (28 download)

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Book Synopsis Remarkable Retail by : Steve Dennis

Download or read book Remarkable Retail written by Steve Dennis and published by LifeTree Media. This book was released on 2021-04-13 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Physical retail isn’t dead—but boring retail is! Remarkable Retail equips the savvy retailer with eight essential strategies to thrive in an increasingly volatile and uncertain future. Digital technology has profoundly altered the competitive landscape for retailers. In Remarkable Retail, industry thought leader Steve Dennis argues that in a world of nearly infinite choice, where the lines between digital and physical are increasingly blurred, even being very good is no longer good enough. To win and keep customers today, retailers must be nothing short of remarkable. In most retail categories, digital channels are often central to the consumer’s journey, but that doesn’t mean people aren’t also shopping in stores; they’re just using them differently, often browsing in one channel and buying in the other. The notion of a physical store channel and an ecommerce channel is increasingly a distinction without a difference; the customer is the channel. The future belongs to those who embrace the blur of digital and physical that represents modern retail today and work to deliver an experience that is more harmonized and more memorable, regardless of how consumers decide to shop. Packed with illuminating case studies from some of modern retail’s biggest success stories—and leveraging Dennis’s more than thirty years as a senior executive and strategic consultant to dozens of brands—Remarkable Retail lays out the case for going beyond a slightly better version of mediocre and forging a path to being truly remarkable. To help retailers on this transformation journey, Dennis presents eight essential strategies for visionary leaders who are prepared to reimagine their way of doing business. A remarkable retailer is digitally enabled, human-centered, harmonized, mobile, personal, connected, memorable, and radical. In an age where consumers have short attention spans, myriad options, and a digitally integrated relationship with every brand, Remarkable Retail is your indispensable guide to creating a powerful retail experience that keeps your customers coming back for more.

From Business Strategy to Information Technology Roadmap

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1315360322
Total Pages : 301 pages
Book Rating : 4.3/5 (153 download)

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Book Synopsis From Business Strategy to Information Technology Roadmap by : Tiffany Pham

Download or read book From Business Strategy to Information Technology Roadmap written by Tiffany Pham and published by Taylor & Francis. This book was released on 2018-09-03 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you are a CEO, CFO, board member, or an IT executive, From Business Strategy to Information Technology Roadmap: A Practical Guide for Executives and Board Members lays out a practical, how-to approach to identifying business strategies and creating value-driven technology roadmaps in your organization. Unlike many other books on the subject, you will not find theories or grandiose ideas here. This book uses numerous examples, illustrations, and case studies to show you how to solve the real-world problems that business executives and technology leaders face on a day-to-day basis. Filled with actionable advice you can use immediately, the authors introduce Agile and the Lean mindset in a manner that the people in your business and technology departments can easily understand. Ideal for executives in both the commercial and nonprofit sectors, it includes two case studies: one about a commercial family business that thrived to become a multi-million-dollar company and the other about a nonprofit association based in New York City that fights against child illiteracy.

Next Level Supply Management Excellence

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Publisher : J. Ross Publishing
ISBN 13 : 1604270594
Total Pages : 449 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Next Level Supply Management Excellence by : Robert A. Rudzki

Download or read book Next Level Supply Management Excellence written by Robert A. Rudzki and published by J. Ross Publishing. This book was released on 2011-07-15 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents roadmap to implementing next level supply management practices and strategies. This title outlines the critical success factors for leading your company to the next level in procurement practices and performance and provides a transformation model to improve bottom-line results.

Supply Chain Transformation

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Publisher : John Wiley & Sons
ISBN 13 : 1118314441
Total Pages : 208 pages
Book Rating : 4.1/5 (183 download)

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Book Synopsis Supply Chain Transformation by : Richard J. Sherman

Download or read book Supply Chain Transformation written by Richard J. Sherman and published by John Wiley & Sons. This book was released on 2012-10-30 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieve best practices in supply chain management Much is being written about global supply chain and sourcing options emerging in today's marketplace. Transforming supply chain management to achieve operations excellence is a mandate for many companies globally. Supply Chain Transformation walks you through this potentially difficult process and gets you started on the journey. Much more than just a how-to book, it's a why-to book that is as compelling for any business person as it is for supply chain management professionals. This book provides an invaluable road map to companies looking to transform their supply chains and organizations to achieve best practice results, beginning with guidance on how to make the case for change. Change is inevitable; growth is optional. Includes real world cases and illustrations Offers a step-by-step road map to transforming your supply chain Explains how to obtain "senior management" commitment to transformation Covers sourcing, production, and logistics process integration points with product development, marketing, sales, and finance processes as well as emerging technologies (RFID, Cloud computing, telematics, ERP, GPS/LBS & others) One of the biggest hurdles to supply chain transformation is overcoming a culture that is resistant to change. Supply Chain Transformation helps you understand the cultural resistance and evaluate where change is needed most, and then develop the game plan for overcoming resistance to achieve best practice results.

The New IT: How Technology Leaders are Enabling Business Strategy in the Digital Age

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071846999
Total Pages : 289 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis The New IT: How Technology Leaders are Enabling Business Strategy in the Digital Age by : Jill Dyche

Download or read book The New IT: How Technology Leaders are Enabling Business Strategy in the Digital Age written by Jill Dyche and published by McGraw Hill Professional. This book was released on 2015-01-30 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introducing a Powerful New Business Model for Today’s IT Blogger, speaker, software executive, and bestselling author Jill Dyché has been thinking about leadership a lot lately. Having consulted with business and IT executives with Fortune 500 companies for most of her career, she has heard a common refrain: “What should we do about shadow IT?” She’s decided to address the answer head-on. With the onslaught of cloud solutions, consumerization of technology, and increasingly tech-savvy business people, it’s time for a manifesto for leaders who recognize—and are nervous about—the demands of the digital age. Whether you’re an executive, department head, or IT manager, The New IT provides an action-ready blueprint for building and strengthening the role of IT in your company—and prescribing IT’s future. Learn how to: ASSESS your current and future IT profile ALIGN your IT organization with business priorities MAP technology delivery plans according to business priiorities ORGANIZE IT according to your company’s culture and strengths REDEFINE innovation and talent management practices BUILD a stronger and enduring role for IT as a business partner By using field-tested techniques to align your IT department with your corporate objectives, you can leverage the power of technology across the entire company. The New IT provides a set of tactical and experienced-based frameworks to help you and your colleagues conceive a new roadmap. It also includes real-world case studies and best practices from successful, technology-enabled companies such as Toyota, Merck, Brooks Brothers, Union Bank, and many others. You’ll hear from major industry pioneers, IT thought leaders, and other change agents who are leading the way in this new frontier. And you’ll learn how to bring your business and IT together in a way that is truly transformative. The new IT is more than computing power. It balances strategy and delivery. It’s interactive and inclusive. It’s as omnipresent as the smart phone and just as revolutionary. It equips you with the tools you need to succeed in reframing the IT conversation and propelling your business forward. Praise for The New IT “Jill has penned a de Toquevillean map of the digital world. Should be a required text for every business leader in the country.” Thornton May, futurist and author of The New Know “Enterprise IT has reached an inflection point in how services are delivered and consumed, requiring our profession to undertake a transformation of our own. Jill Dyché describes well the challenges we face, how to assess them, and how to take action to complete the journey toward modern enterprise IT.” Kimberly Stevenson, Vice President and Chief Information Officer, Intel “Conversational, intuitive, and intelligent, this book goes right to the heart of governance (control), innovation (change), identity (authority), relevance (alignment), and influence (strategy). It’s a timely book that should be read by executives across organizations.” Peter Marx, Chief Innovation and Technology Officer, City of Los Angeles “A highly readable, entertaining book that will help CIOs and their executive partners address the ongoing challenge of converting IT from a strategic liability to a strategic asset.” Peter Weill and Jeanne Ross, MIT Center for Information Research and authors of IT Governance “Everywhere I go I hear complaints about the old IT. Jill Dyché's book provides a comprehensive roadmap to changing IT to suit our analytical, consumer-driven, bring-your-own-device times!” Thomas H. Davenport, Distinguished Professor, Babson College, and author of Competing on Analytics and Big Data @ Work