The Service Productivity and Quality Challenge

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 940110073X
Total Pages : 511 pages
Book Rating : 4.4/5 (11 download)

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Book Synopsis The Service Productivity and Quality Challenge by : P.T. Harker

Download or read book The Service Productivity and Quality Challenge written by P.T. Harker and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 511 pages. Available in PDF, EPUB and Kindle. Book excerpt: 3 While all of these explanations seem to have merit, there is one dominant reason why the percentage of GDP and employment dedicated to services has continued to increase: low productivity. According to Baumol's cost disease hypothesis (Baumol, Blackman, and Wolff 1991), the growth in services is actually an illusion. The fact is that service-sector productivity is improving slower than that of manufacturing and thus, it seems as if we are consuming more services in nominal terms. However, in real terms, we are consuming slightly less services. That is, the increase in the service sector is caused by low productivity relative to manufacturing. The implication of Baumol's cost disease is the following. Assuming historical productivity increases for manufacturing, agriCUlture, education and health care, Baumol (1992) shows that the U. S. can triple its output in all sectors within 50 years. However, due to the higher productivity level for manufacturing and agriculture, it will take substantially more employment in services to achieve this increase in output. To put this argument in perspective, simply roll back the clock 100 years or so and replace the words manufacturing with agriculture, and services with manufacturing. The phenomenal growth in agricultural productivity versus manufacturing caused the employment levels in agriculture in the U. S. to decrease rapidly while producing a truly unbelievable amount of food. It is the low productivity of services that is the real culprit in its growth of GDP and employment share.

The Quality Improvement Challenge

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Publisher : John Wiley & Sons
ISBN 13 : 1119698987
Total Pages : 499 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis The Quality Improvement Challenge by : Richard J. Banchs

Download or read book The Quality Improvement Challenge written by Richard J. Banchs and published by John Wiley & Sons. This book was released on 2021-04-19 with total page 499 pages. Available in PDF, EPUB and Kindle. Book excerpt: Efforts to improve the quality of healthcare have failed to achieve a meaningful and sustainable improvement. Patients continue to experience fragmented, inconvenient, and unsafe care while providers are increasingly becoming overburdened with administrative tasks. The need for change is clear. Healthcare professionals need to take on new leadership roles in quality improvement (QI) projects to effect real change. The Quality Improvement Challenge in Healthcare equips readers with the skills and knowledge required to develop and implement successful operational improvement initiatives. Designed for healthcare providers seeking to apply QI in practice, this valuable resource delivers step-by-step guidance on improvement methodology, team dynamics, and organizational change management in the context of real-world healthcare environments. The text integrates the principles and practices of Lean Six Sigma, human-centered design, and neurosciences to present a field-tested framework. Detailed yet accessible chapters cover topics including identifying and prioritizing the problem, developing improvement ideas, defining the scope of the project, organizing the QI team, implementing and sustaining the improvement, and much more. Clearly explaining each step of the improvement process, this practical guide: Presents the material in a logical sequence, gradually introducing each step of the process with clearly defined workflow templates Features a wealth of examples demonstrating QI application, and case studies emphasizing key concepts to highlight successful and unsuccessful improvement initiatives Includes end-of-chapter exercises and review questions for assessing and reinforcing comprehension Offers practical tips and advice on communicating effectively, leading a team meeting, conducting a tollgate review, and motivating people to change Leading QI projects requires a specific set of skills not taught in medical school. The Quality Improvement Challenge in Healthcare bridges this gap for experienced and trainee healthcare providers, and serves as an important reference for residency program directors, physician educators, healthcare leaders, and health-related professional organizations.

Quality Through Collaboration

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Publisher : National Academies Press
ISBN 13 : 0309094399
Total Pages : 289 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Quality Through Collaboration by : Institute of Medicine

Download or read book Quality Through Collaboration written by Institute of Medicine and published by National Academies Press. This book was released on 2005-04-24 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building on the innovative Institute of Medicine reports To Err Is Human and Crossing the Quality Chasm, Quality Through Collaboration: The Future of Rural Health offers a strategy to address the quality challenges in rural communities. Rural America is a vital, diverse component of the American community, representing nearly 20% of the population of the United States. Rural communities are heterogeneous and differ in population density, remoteness from urban areas, and the cultural norms of the regions of which they are a part. As a result, rural communities range in their demographics and environmental, economic, and social characteristics. These differences influence the magnitude and types of health problems these communities face. Quality Through Collaboration: The Future of Rural Health assesses the quality of health care in rural areas and provides a framework for core set of services and essential infrastructure to deliver those services to rural communities. The book recommends: Adopting an integrated approach to addressing both personal and population health needs Establishing a stronger health care quality improvement support structure to assist rural health systems and professionals Enhancing the human resource capacity of health care professionals in rural communities and expanding the preparedness of rural residents to actively engage in improving their health and health care Assuring that rural health care systems are financially stable Investing in an information and communications technology infrastructure It is critical that existing and new resources be deployed strategically, recognizing the need to improve both the quality of individual-level care and the health of rural communities and populations.

Managing Quality Fads

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Publisher : Oxford University Press, USA
ISBN 13 : 0195122607
Total Pages : 297 pages
Book Rating : 4.1/5 (951 download)

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Book Synopsis Managing Quality Fads by : Robert E. Cole

Download or read book Managing Quality Fads written by Robert E. Cole and published by Oxford University Press, USA. This book was released on 1999 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: A longtime student of the Japanese and American quality movements, Cole focuses on the response of American industry to the challenge posed in the early 1980s by high quality goods from Japan. While most American managers view this challenge as slowly but successfully met, many academics see the quality movement that emerged from it as just another fad. In seeking to reconcile these two views, Cole explores the reasons behind American industry's slow response to Japanese quality, arguing that a variety of institutional factors inhibited management action in the early 1980s. He then describes the reshaping of institutions that allowed American companies to close the quality gap and to achieve sustained quality improvements in the 1990s.

Program Manager

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Publisher :
ISBN 13 :
Total Pages : 1174 pages
Book Rating : 4.U/5 (183 download)

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Book Synopsis Program Manager by :

Download or read book Program Manager written by and published by . This book was released on 1981 with total page 1174 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Construction Management JumpStart

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Publisher : John Wiley and Sons
ISBN 13 : 0470768088
Total Pages : 410 pages
Book Rating : 4.4/5 (77 download)

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Book Synopsis Construction Management JumpStart by : Barbara J. Jackson

Download or read book Construction Management JumpStart written by Barbara J. Jackson and published by John Wiley and Sons. This book was released on 2010-06-03 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: Launch your career in construction management with this one-of-a-kind book The construction management industry is expected to increase employment by 16 percent over the next decade. This second edition of a bestselling introduction to construction management walks you through each stage of the construction management process. Written from the constructor's perspective, this book will familiarize you with all the construction management fundamentals and how Building Information Modeling (BIM) is impacting the construction management profession. Covers interoperability of technology advances in the construction industry Explains how BIM is challenging the traditional approach to project delivery and how this affects the constructor's role Elaborates each stage of the design and construction process and the tasks associated with each of them Shows step-by-step how to estimate project costs, administer contracts, manage job site and construction operations, plan and schedule a project, monitor project performance, manage project quality and safety, and assess project risks Provides review questions at the end of each chapter to help enforce understanding The tried-and-true project management principles presented in this book will help ensure you a successful start to your career.

Teams in Education

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Publisher : CRC Press
ISBN 13 : 9781884015526
Total Pages : 126 pages
Book Rating : 4.0/5 (155 download)

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Book Synopsis Teams in Education by : Jerry Arcaro

Download or read book Teams in Education written by Jerry Arcaro and published by CRC Press. This book was released on 1995-04-01 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: Easy to use and understand, Teams in Educa-tion: Creating An Integrated Approach is a tool for education professionals who need or want to develop cross-functional or departmental teams in education. This new handbook was specifically designed to provide education professionals with a practical, pragmatic way to create and manage quality teams. Although there are many team handbooks available today, most are complex and difficult to follow for the average individual. In addition, these books are expensive and many schools or school districts cannot afford to purchase a copy for everyone. Unlike these existing handbooks, Teams in Education is clearly written in straightforward language that simply describes how to create and manage teams. The reader quickly understands the processes to follow to ensure total participation in team activities and is given the tools to measure and document team progress. As one education professional explained, the reader develops the expertise and understanding necessary to eliminate and manage conflict. This unique handbook also contains a simple process to encourage everyone to participate in the quality initiative. The 5+5 program outlined in this book is used to demonstrate to staff that no improvement is too small. This technique makes it easier for staff to show the added value of their quality activities to administrators and school board members. Special feature - this 5+5 program is the only program designed to collect the data education professionals need to show that they are making improvements in student and administrative outcomes.

Climate Smart Agriculture

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Publisher : Food & Agriculture Org.
ISBN 13 : 9251099669
Total Pages : 629 pages
Book Rating : 4.2/5 (51 download)

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Book Synopsis Climate Smart Agriculture by : Food and Agriculture Organization of the United Nations

Download or read book Climate Smart Agriculture written by Food and Agriculture Organization of the United Nations and published by Food & Agriculture Org.. This book was released on 2018-06-12 with total page 629 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book expands and formalizes the conceptual foundations of Climate-Smart Agriculture, drawing upon theory and concepts from agricultural development, institutional and resource economics. The book uses economic lens to identify the main features of CSA, its likely impact, and the challenges associated with its implementation. It is a product of the EPIC team in the ESA division and contributes to SO2 OO2. Climate Smart Agriculture (CSA) is a concept that calls for integration of the need for adaptation and the possibility of mitigation in agricultural growth strategies to support food security. Several countries around the world have expressed intent to adopt CSA approach to managing their agricultural sectors. However there is considerable confusion about what the CSA concept and approach actually involve, and wide variation in how the term is used. It is critical to build a more formal basis for the CSA concept and methodology and at the same time providing illustrations of how the concept can be applied across a range of conditions.

Circular A.

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Publisher :
ISBN 13 :
Total Pages : 2038 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Circular A. by : United States. Farm Credit Administration

Download or read book Circular A. written by United States. Farm Credit Administration and published by . This book was released on 1943 with total page 2038 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Machine Learning and Big Data Analytics Paradigms: Analysis, Applications and Challenges

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Publisher : Springer Nature
ISBN 13 : 303059338X
Total Pages : 648 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis Machine Learning and Big Data Analytics Paradigms: Analysis, Applications and Challenges by : Aboul Ella Hassanien

Download or read book Machine Learning and Big Data Analytics Paradigms: Analysis, Applications and Challenges written by Aboul Ella Hassanien and published by Springer Nature. This book was released on 2020-12-14 with total page 648 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is intended to present the state of the art in research on machine learning and big data analytics. The accepted chapters covered many themes including artificial intelligence and data mining applications, machine learning and applications, deep learning technology for big data analytics, and modeling, simulation, and security with big data. It is a valuable resource for researchers in the area of big data analytics and its applications.

Handbook of Research on Mixed Methods Research in Information Science

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Author :
Publisher : IGI Global
ISBN 13 : 1799888460
Total Pages : 737 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on Mixed Methods Research in Information Science by : Ngulube, Patrick

Download or read book Handbook of Research on Mixed Methods Research in Information Science written by Ngulube, Patrick and published by IGI Global. This book was released on 2021-11-26 with total page 737 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mixed methods research is becoming prevalent in many fields, yet little has been done to elevate mixed methods research in information science. A comprehensive picture of information science and its problems is needed to further understand and address the issues associated with it as well as how mixed methods research can be adapted and used. The Handbook of Research on Mixed Methods Research in Information Science discusses the quality of mixed methods studies and methodological transparency, sampling in mixed methods research, and the application of theory in mixed methods research throughout various contexts. Covering topics such as the issues and potential directions for further research in mixed methods, this comprehensive major reference work is ideal for researchers, policymakers, academicians, librarians, practitioners, instructors, and students.

Intelligent Techniques for Predictive Data Analytics

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Publisher : John Wiley & Sons
ISBN 13 : 1394227965
Total Pages : 276 pages
Book Rating : 4.3/5 (942 download)

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Book Synopsis Intelligent Techniques for Predictive Data Analytics by : Neha Singh

Download or read book Intelligent Techniques for Predictive Data Analytics written by Neha Singh and published by John Wiley & Sons. This book was released on 2024-07-30 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive resource covering tools and techniques used for predictive analytics with practical applications across various industries Intelligent Techniques for Predictive Data Analytics provides an in-depth introduction of the tools and techniques used for predictive analytics, covering applications in cyber security, network security, data mining, and machine learning across various industries. Each chapter offers a brief introduction on the subject to make the text accessible regardless of background knowledge. Readers will gain a clear understanding of how to use data processing, classification, and analysis to support strategic decisions, such as optimizing marketing strategies and customer relationship management and recommendation systems, improving general business operations, and predicting occurrence of chronic diseases for better patient management. Traditional data analytics uses dashboards to illustrate trends and outliers, but with large data sets, this process is labor-intensive and time-consuming. This book provides everything readers need to save time by performing deep, efficient analysis without human bias and time constraints. A section on current challenges in the field is also included. Intelligent Techniques for Predictive Data Analytics covers sample topics such as: Models to choose from in predictive modeling, including classification, clustering, forecast, outlier, and time series models Price forecasting, quality optimization, and insect and disease plant and monitoring in agriculture Fraud detection and prevention, credit scoring, financial planning, and customer analytics Big data in smart grids, smart grid analytics, and predictive smart grid quality monitoring, maintenance, and load forecasting Management of uncertainty in predictive data analytics and probable future developments in the field Intelligent Techniques for Predictive Data Analytics is an essential resource on the subject for professionals and researchers working in data science or data management seeking to understand the different models of predictive analytics, along with graduate students studying data science courses and professionals and academics new to the field.

Preparation for the 1990 farm bill

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Publisher :
ISBN 13 :
Total Pages : 1138 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Preparation for the 1990 farm bill by : United States. Congress. Senate. Committee on Agriculture, Nutrition, and Forestry

Download or read book Preparation for the 1990 farm bill written by United States. Congress. Senate. Committee on Agriculture, Nutrition, and Forestry and published by . This book was released on 1989 with total page 1138 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Always-On Enterprise Information Systems for Business Continuance: Technologies for Reliable and Scalable Operations

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Publisher : IGI Global
ISBN 13 : 1605667242
Total Pages : 344 pages
Book Rating : 4.6/5 (56 download)

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Book Synopsis Always-On Enterprise Information Systems for Business Continuance: Technologies for Reliable and Scalable Operations by : Bajgoric, Nijaz

Download or read book Always-On Enterprise Information Systems for Business Continuance: Technologies for Reliable and Scalable Operations written by Bajgoric, Nijaz and published by IGI Global. This book was released on 2009-08-31 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides chapters describing in more detail the structure of information systems pertaining to enabling technologies, aspects of their implementations, IT/IS governing, risk management, disaster management, interrelated manufacturing and supply chain strategies, and new IT paradigms"--Provided by publisher.

Automata, Languages, and Programming

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Publisher : Springer
ISBN 13 : 3642392121
Total Pages : 722 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Automata, Languages, and Programming by : Fedor V. Fomin

Download or read book Automata, Languages, and Programming written by Fedor V. Fomin and published by Springer. This book was released on 2013-07-03 with total page 722 pages. Available in PDF, EPUB and Kindle. Book excerpt: This two-volume set of LNCS 7965 and LNCS 7966 constitutes the refereed proceedings of the 40th International Colloquium on Automata, Languages and Programming, ICALP 2013, held in Riga, Latvia, in July 2013. The total of 124 revised full papers presented were carefully reviewed and selected from 422 submissions. They are organized in three tracks focussing on algorithms, complexity and games; logic, semantics, automata and theory of programming; and foundations of networked computation.

The Challenge to Change

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Publisher : Cornell University Press
ISBN 13 : 1501706020
Total Pages : 217 pages
Book Rating : 4.5/5 (17 download)

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Book Synopsis The Challenge to Change by : Rebecca Kolins Givan

Download or read book The Challenge to Change written by Rebecca Kolins Givan and published by Cornell University Press. This book was released on 2016-08-19 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is constant pressure on hospitals to improve health care delivery and increase cost effectiveness. New initiatives are the order of the day in the dramatically different health care systems of the United States and Great Britain. Often, as we know all too well, these efforts are not successful. In The Challenge to Change, Rebecca Kolins Givan analyzes the successes and failures of efforts to improve hospitals and explains what factors make it likely that the implementation of reforms will rewarded by positive transformation in a particular institution’s day-to-day operation. Givan’s in-depth qualitative case studies of both top-down initiatives and changes first suggested by staff on the front lines of care point clearly to the importance of all hospital workers in effecting change and even influencing national policy. Givan illuminates the critical role of workers, managers, and unions in enabling or constraining changes in policies and procedures and ensuring their implementation. Givan spotlights an Anglo-American model of hospital care and work organization, even while these countries retain their differences in access and payment. Entrenched professional roles, hierarchical workplace organization, and the sometimes-detached view of policymakers all shape the prospects for change in hospitals. Givan provides important examples of how the dedication and imagination of the people who work in hospitals can make all the difference when it comes to providing quality health care even in a challenging economic environment.

Cross-border Tertiary Education A Way towards Capacity Development

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Author :
Publisher : OECD Publishing
ISBN 13 : 9264038493
Total Pages : 204 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis Cross-border Tertiary Education A Way towards Capacity Development by : OECD

Download or read book Cross-border Tertiary Education A Way towards Capacity Development written by OECD and published by OECD Publishing. This book was released on 2007-08-08 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses the concept of capacity-building for tertiary education through cross-border education, emphasising the critical role of quality assurance and trade negotiations.