The Professional Business Video-Conferencing Etiquette Handbook & Guide

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Author :
Publisher : Gerard Assey
ISBN 13 : 8194684781
Total Pages : pages
Book Rating : 4.1/5 (946 download)

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Book Synopsis The Professional Business Video-Conferencing Etiquette Handbook & Guide by : Gerard Assey

Download or read book The Professional Business Video-Conferencing Etiquette Handbook & Guide written by Gerard Assey and published by Gerard Assey. This book was released on 2020-09-05 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The COVID-19 pandemic has undoubtedly pushed organizations into rethinking ways and means to continue to operate their businesses, especially with the restrictions on safe distancing. The world over is adjusting to COVID-19, with social distancing orders having compelled people to find alternatives to face-to-face meetings. As a result, video conferencing solutions have never been more popular. In order to conduct business without disruption, professionals have now turned to video conferencing to stay connected with their team members and customers. With the need to social distancing and working remotely, video conferencing has provided a more personalized approach. It serves as the closest alternative to a face-to-face meeting by providing a forum for managers and leadership to stay in touch with their team members just as if they are face-to-face, by addressing queries, concerns and other issues on the spot. The video conferencing services have seen such a huge surge in popularity and usage recently as the deadly corona virus is pushing more people into remote work environments. People are also using it for everything, not just business, from family-time-to-gathers to lunchtime hangouts with friends and so forth. So love them or hate them, meetings are a part of almost every job, whether you're working remotely or working in an office. Since meetings are here to stay, despite the restrictions on safe distancing, effective communication will all the more be the key during this trying time and outside of it to keep businesses running smoothly. Proper communication plays a critical role in keeping global employees connected, as well as staying in contact with customers who reside in different locations. This is where the subject of the right etiquette required during video-conferencing will play a key role- enabling you and your team to stand out from the rest. Just as how there are norms and etiquette required for any face-to face meeting, video- conferencing too has a set of guidelines that if followed, will ensure the meeting is productive and effective. Good video conferencing etiquette is really just common courtesy and respect for the people in your meeting while creating an environment with the least amount of disruption. And as with all virtual communication tools, we need to ensure that meetings are professional, efficient and productive. The usual principles of polite behavior required with any meeting apply for video-conferencing too, but the key is to understand how the use (or misuse) of technology can effect these meetings. The ideal video conference should get as close as possible to the dynamics of a real face-to-face meeting from the participants’ point of view, and for that the role of everyone in the meeting (not just the chairperson or host) is to ensure that the system is not filtering out critical interactions, allowing discourtesy to sneak in. There’s just no substitute for good manners in all of our daily interactions, and good manners are appreciated more than ever in workplace meetings. This is especially true during online video conferences and meetings. Whether you a Head in a Corporate, a Professor or Lecturer in a College, or Teacher in a School, or an Interviewer recruiting candidates or just someone demonstrating and selling a product or service- with so much of a shift happening today to online platforms, I am confident that this little book: ‘The Professional Business Video-Conferencing Etiquette- Handbook & Guide’ will address most of the above stated issues and challenges, enabling you and your team to project the right positive impression, and build on your organization or institutions credibility and thus be able to have that competitive advantage over others.

Professional Business Etiquette & Grooming

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 201 pages
Book Rating : 4./5 ( download)

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Book Synopsis Professional Business Etiquette & Grooming by : Gerard Assey

Download or read book Professional Business Etiquette & Grooming written by Gerard Assey and published by Gerard Assey. This book was released on 2022-11-16 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's increasingly global arena, technical knowledge alone is not enough to ensure success. Sophistication is more and more the catchword. Given a choice between two equally talented individuals, corporations will choose the candidate with greater interpersonal and social grace skills to represent it. As our world becomes a smaller place and our economy becomes increasingly global in scope, it is becoming increasingly clear how important good manners are in all cultures. In fact knowing how to treat others well is more important now than ever. After all who we are shows in how we behave and how we appear to others. How we look, talk, walk, sit, stand, eat – ie; how we present ourselves-speaks volumes about who we are and creates the first impression that others form of us. This is true not only in personal life but more so in our professional life. With a world that’s becoming more and more competitive, proper business etiquette and interpersonal skills play an increasingly important role in the success or failure of anyone’s business career and the company they represent. Knowing how to behave courteously and professionally is far from trivial. Etiquette and protocol does count in the business world, as no matter how brilliant an employee may be, his or her lack of social grace can make a bad first impression on clients and business associates. Studies have shown that more than 60% of what is believed about us is based upon visual messages- What people see! At many Fortune 500 companies, top management take potential front line employees to lunch or dinner to observe their comfort level with executives, spouses, waiters and even with the various pieces of silverware. Like it or not, management equates good manners with competence and poor manners with incompetence. Table manners can make or mar a mega-merger, especially in an era when companies are competing on the basis of service-this can be a crucial business skill. Good manners are good business! Your inability to handle yourself as is expected could be expensive--no one will tell you the real reason you didn't get the job, the promotion, that big business deal or the social engagement. Your social graces and general demeanor can tell as much about you as the way you handle an issue. Fair or not, others equate bad manners with incompetence and a lack of breeding, and the cumulative effect of this repeated faux pas in an organization, can be devastating leading to a major loss of respect, credibility, loss of reputation, and business! Your Success can start today with ‘Professional Business Etiquette & Grooming’ to help increase your confidence in your image, business etiquette and interpersonal skills, enabling you build rapport & trust with your business customers and associates, increased teamwork, productivity & employee retention, resulting in business growth by helping everyone get along & outclassing the Competition. Proper business & social etiquette will thus give you a competitive edge in today's market…in fact, it’s the only survival skill required!

Learning from Failure: Keys to Success

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 102 pages
Book Rating : 4./5 ( download)

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Book Synopsis Learning from Failure: Keys to Success by : Gerard Assey

Download or read book Learning from Failure: Keys to Success written by Gerard Assey and published by Gerard Assey. This book was released on 2024-06-13 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: In "Learning from Failure: Keys to Success," discover how to turn setbacks into stepping stones toward personal and professional triumph. This engaging and practical guide offers deep insights into the nature of failure, illustrating how it can be a powerful catalyst for growth. Through real-life examples, reflective questions, and actionable plans, you will learn to reframe your mindset, build resilience, set new goals, and cultivate a support system. Empower yourself with the tools and strategies to embrace failure, learn from it, and ultimately achieve the success you deserve. This book is your companion on the journey to transforming failure into your greatest asset.

Selling to Affluent Customers

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 245 pages
Book Rating : 4./5 ( download)

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Book Synopsis Selling to Affluent Customers by : Gerard Assey

Download or read book Selling to Affluent Customers written by Gerard Assey and published by Gerard Assey. This book was released on 2023-08-19 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Selling to Affluent Customers: Get the Affluent Advantage with Strategies for Luxury Sales Success’ is a comprehensive guide that unveils the secrets to successfully navigating the world of luxury sales. This book delves into the mindset and motivations of affluent customers, equipping sales professionals with the knowledge and strategies to meet their discerning expectations. From understanding the allure of luxury branding to mastering the art of consultative selling, this book offers practical insights and techniques to build trust, forge lasting relationships, and exceed customer expectations. Readers will discover the power of personalization, present value, and the ability to up-sell and cross-sell related products to enhance the customer experience. With a customer-centric approach and a deep understanding of the unique needs and desires of affluent customers, "Selling to Affluent Customers" serves as a valuable resource for sales professionals seeking to excel in the world of luxury sales and create extraordinary experiences for their discerning clientele.

Godly Goal Setting: The FAITHFUL Blueprint for a Purpose-Driven Life

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 145 pages
Book Rating : 4./5 ( download)

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Book Synopsis Godly Goal Setting: The FAITHFUL Blueprint for a Purpose-Driven Life by : Gerard Assey

Download or read book Godly Goal Setting: The FAITHFUL Blueprint for a Purpose-Driven Life written by Gerard Assey and published by Gerard Assey. This book was released on 2024-08-21 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Godly Goal Setting-The FAITHFUL Blueprint for a Purpose-Driven Life’ is a comprehensive guide for believers seeking to align their life goals with God's divine purpose. This book introduces the F.A.I.T.H.F.U.L. framework, which stands for Faith-centered, Achievable, Intentional, Timely, Hopeful, Flexible, Unwavering, and Linked to God’s purpose. Each chapter delves into these principles, offering biblical insights, real-life examples, and practical steps to help you set and accomplish goals that honor God. Through reflective questions, journaling prompts, and actionable steps, the book encourages deep spiritual introspection and practical application. Whether you’re striving to grow in your faith, improve your relationships, or make wise decisions in your career and finances, this book provides the tools to navigate your journey with intentionality and grace. ‘Godly Goal Setting-The FAITHFUL Blueprint for a Purpose-Driven Life’ is more than a guide—it’s an invitation to live a life driven by purpose, grounded in faith, and aligned with God’s will.

Case Studies in Winning Negotiations

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 179 pages
Book Rating : 4./5 ( download)

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Book Synopsis Case Studies in Winning Negotiations by : Gerard Assey

Download or read book Case Studies in Winning Negotiations written by Gerard Assey and published by Gerard Assey. This book was released on 2024-08-25 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Case Studies in Winning Negotiations" is your essential guide to mastering the art of negotiation across various industries. This book dives deep into real-world scenarios, offering detailed case studies from sectors such as B2B, B2C, retail, and government. Each chapter unpacks the strategies, challenges, and lessons learned from successful negotiations, providing you with actionable insights to enhance your own skills. Whether you’re navigating a high-stakes corporate deal or a complex public sector contract, this book equips you with the tools needed to achieve the best outcomes. It emphasizes the importance of preparation, adaptability, and building long-term relationships, while also encouraging readers to develop their own negotiation styles. Ideal for both seasoned professionals and those new to the field, "Case Studies in Winning Negotiations" is more than just a learning resource—it’s a blueprint for success in any negotiation scenario. Transform your approach to negotiation and unlock the potential for winning deals with confidence.

Lively & Fun Party Games for Seniors & Elders

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 114 pages
Book Rating : 4./5 ( download)

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Book Synopsis Lively & Fun Party Games for Seniors & Elders by :

Download or read book Lively & Fun Party Games for Seniors & Elders written by and published by Gerard Assey. This book was released on 2024-07-29 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to “Lively & Fun Party Games for Seniors & Elders” your ultimate guide to hosting unforgettable gatherings filled with laughter, creativity, and connection. This comprehensive book offers 50 engaging games specifically designed for older adults, ensuring every party is a joyful celebration. From creative crafts and storytelling to gentle movement activities and indoor sports, each game is carefully crafted to be enjoyable, safe, and easy to set up. Detailed step-by-step instructions, materials lists, and pro tips ensure you can effortlessly organize activities that cater to various interests and abilities. Whether you're planning a small gathering or a large event, this book is your go-to resource for bringing fun and excitement to your parties. Elevate your social events and create lasting memories with these delightful games that are sure to entertain and delight seniors and elders alike. Dive in and let the fun begin!

Role-Playing for Sales: Champions From Practice to Performance

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 139 pages
Book Rating : 4./5 ( download)

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Book Synopsis Role-Playing for Sales: Champions From Practice to Performance by : Gerard Assey

Download or read book Role-Playing for Sales: Champions From Practice to Performance written by Gerard Assey and published by Gerard Assey. This book was released on 2024-08-03 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Role-Playing for Sales Champions- From Practice to Performance!" is your ultimate guide to mastering sales through the power of role-playing. Designed for both novice and seasoned professionals, this comprehensive book equips you with practical tools and techniques to excel in every sales scenario. Dive deep into the importance of role-playing, learn how to create realistic scripts, and practice with tailored scenarios for B2B, B2C, and Retail sectors. Discover advanced techniques for handling difficult customers, negotiating deals, and closing sales effectively. This guide also includes detailed evaluation forms, checklists, and templates to ensure continuous improvement. Whether you're aiming to boost your confidence, enhance your communication skills, or achieve unparalleled sales success, "Role-Playing for Sales Champions" will be your go-to resource. Transform your sales approach and become a true champion in your field with this essential handbook. Also, a great Resource for Sales Managers, Sales Trainers and Coaches

Case Studies in Management & Leadership

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Publisher : Gerard Assey
ISBN 13 :
Total Pages : 115 pages
Book Rating : 4./5 ( download)

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Book Synopsis Case Studies in Management & Leadership by : Gerard Assey

Download or read book Case Studies in Management & Leadership written by Gerard Assey and published by Gerard Assey. This book was released on 2024-08-27 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: Case Studies in Management & Leadership offers a compelling collection of real-world scenarios designed to sharpen your management and leadership skills. Perfect for both new and seasoned leaders, this book delves into key aspects of management, from communication and problem-solving to ethics and team dynamics. Each case study presents a unique challenge, followed by thought-provoking questions that encourage critical thinking and practical application. Discover how to navigate complex situations, make informed decisions, and foster a positive organizational culture through detailed, fictitious yet realistic examples. Whether you're leading a diverse team, managing change, or resolving conflicts, this book provides actionable insights and strategies that will help you excel. Use these case studies to enhance your training programs, spark engaging discussions, and refine your leadership approach. Transform theory into practice and become a more effective leader with Case Studies in Management & Leadership.

Case Studies for Sales

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 167 pages
Book Rating : 4./5 ( download)

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Book Synopsis Case Studies for Sales by : Gerard Assey

Download or read book Case Studies for Sales written by Gerard Assey and published by Gerard Assey. This book was released on 2024-08-13 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Case Studies for Sales" is your definitive guide to mastering the art of sales through real-world scenarios. This book offers a rich collection of B2B, B2C and Retail, covering 30 original case studies spanning diverse industries, including technology, healthcare, financial services, manufacturing, retail, and more. Each case study presents complex challenges and provides insightful approaches and strategies that led to successful outcomes. Designed for sales professionals at all levels, this book emphasizes practical knowledge, interactive techniques, and contextual learning. It showcases how to enhance problem-solving skills, build confidence, and apply lessons effectively in the real world. Whether you're a novice eager to learn or an experienced salesperson aiming to refine your techniques, "Case Studies for Sales" equips you with the tools to navigate and conquer the ever-evolving landscape of sales. Unlock your sales potential, gain invaluable insights, and elevate your career with "Case Studies for Sales"—a must-have resource for achieving sales excellence and driving success in any industry.

Role Playing For Unbeatable Customer Service

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 128 pages
Book Rating : 4./5 ( download)

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Book Synopsis Role Playing For Unbeatable Customer Service by : Gerard Assey

Download or read book Role Playing For Unbeatable Customer Service written by Gerard Assey and published by Gerard Assey. This book was released on 2024-08-16 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlock the secrets to delivering exceptional customer service with ‘Role-Playing for Unbeatable Customer Service’. This essential guide empowers service professionals to master the art of customer interaction through practical, engaging role-playing exercises. Discover how to enhance communication skills, build empathy, and handle challenging scenarios with confidence. From creating impactful role-play scripts to evaluating performance, this book offers a comprehensive toolkit to elevate your customer service game. Dive into industry-specific scenarios for B2B, B2C, and Retail sectors, and learn how to tackle real-world issues like complaint handling, managing long queues, and providing personalized service. Perfect for both seasoned professionals and newcomers, this book equips you with proven strategies to turn every customer interaction into a winning experience. Transform your service skills and set your business apart with this indispensable resource for service excellence.

Selling Luxury

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 240 pages
Book Rating : 4./5 ( download)

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Book Synopsis Selling Luxury by : Gerard Assey

Download or read book Selling Luxury written by Gerard Assey and published by Gerard Assey. This book was released on 2023-06-27 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Selling Luxury' is a comprehensive guide that equips sales professionals with the skills, techniques and strategies to excel in the luxury market. The book explores the unique mindset of affluent customers and their buying behavior, helping salespeople understand their needs and desires. It covers essential topics such as building rapport, every step of consultative selling-from greeting and approaching, to uncovering needs, objection handling, selling benefits & value, closing and customer service & retention. Packed with real-life examples and practical tips, it offers a step-by-step approach to master the art of selling luxury and delivering exceptional customer experiences. Whether you're new to luxury sales or looking to enhance your skills, this book provides valuable insights to succeed in the competitive world of luxury.

From Seed To Sunshine: Unveiling Life's Lessons from the Sunflower for Cultivating Sunshine & Joy

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 65 pages
Book Rating : 4./5 ( download)

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Book Synopsis From Seed To Sunshine: Unveiling Life's Lessons from the Sunflower for Cultivating Sunshine & Joy by : Gerard Assey

Download or read book From Seed To Sunshine: Unveiling Life's Lessons from the Sunflower for Cultivating Sunshine & Joy written by Gerard Assey and published by Gerard Assey. This book was released on 2024-01-08 with total page 65 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘In 'From Seed to Sunshine: Unveiling Life's Lessons from the Sunflower for Cultivating Sunshine & Joy,’ you will embark on a transformative journey inspired by the sunflower, nature's radiant symbol of positivity, resilience, and happiness. This book presents ten profound lessons drawn from the sunflower, each offering practical insights and real-life examples for embracing the radiant power of positivity, seeking light in life's darkest moments, cultivating resilience, and spreading happiness to oneself and others. From continuous self-improvement to embracing differences, the book illuminates the path to personal growth, inner strength, and the creation of joyful moments. With discussion questions and practical exercises, this guide empowers readers to apply these sunflower-inspired principles in their own lives. 'From Seed to Sunshine' is a beacon of inspiration and transformation, guiding readers toward a brighter, more purposeful, and joy-filled existence.

Developing Self-Discipline

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 75 pages
Book Rating : 4./5 ( download)

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Book Synopsis Developing Self-Discipline by : Gerard Assey

Download or read book Developing Self-Discipline written by Gerard Assey and published by Gerard Assey. This book was released on 2023-11-17 with total page 75 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Developing Self-Discipline: How to Unleash it...From Just Thinking to Doing!’ is a comprehensive and powerful guide that explores the transformative power of self-discipline. From recognizing the significance of self-discipline to understanding its stages, tackling procrastination, and honing the skills required for self-discipline, this book provides a roadmap to personal growth and success. Through interactive exercises, practical worksheets, and insights into common challenges, readers are equipped with the tools to bridge the gap between intention and action. This journey extends beyond the individual, as it explores self-discipline's profound impact on mental and physical well-being, personal relationships, and professional success. With a focus on goal setting, visualization, and the use of positive affirmations, readers learn to reinforce their self-discipline and apply it to ten key areas of life. The book concludes with the realization that self-discipline is a lifelong pursuit, offering a profound and engaging self-improvement journey for those ready to turn their aspirations into accomplishments.

Selling with Integrity: Sell Like Jesus- The Perfect Role Model!

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 67 pages
Book Rating : 4./5 ( download)

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Book Synopsis Selling with Integrity: Sell Like Jesus- The Perfect Role Model! by : Gerard Assey

Download or read book Selling with Integrity: Sell Like Jesus- The Perfect Role Model! written by Gerard Assey and published by Gerard Assey. This book was released on 2023-09-14 with total page 67 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Selling with Integrity: Sell Like Jesus- The Perfect Role Model!’ is a transformative guide that invites sales professionals to embark on a journey of embracing Jesus as the ultimate Role Model in Sales. Through the exploration of eight fundamental steps in selling, this book reveals how biblical principles and Jesus' example can reshape the sales landscape. Drawing from Jesus' compassion, integrity, and servant leadership, readers discover how to create meaningful connections with customers based on love, trust, and empathy. Each chapter presents practical applications of Godly virtues in prospecting, preparing, approaching, uncovering needs, proving value, handling objections, up-selling, cross-selling, closing, and providing exceptional customer service. With compelling examples from Jesus' ministry and relevant biblical scripture, ‘Selling with Integrity: Sell Like Jesus- The Perfect Role Model!’ empowers a sales professional to transcend conventional sales techniques and embrace an authentic approach that reflects the heart of Jesus. This transformative journey leads to not only enhanced sales performance but also a profound impact on the lives of those served. Go ahead! Sell with Christ-like Excellence!

Strategic Planning: Developing and Implementing Strategic Plans to Achieve Long-Term Business Goals

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 68 pages
Book Rating : 4./5 ( download)

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Book Synopsis Strategic Planning: Developing and Implementing Strategic Plans to Achieve Long-Term Business Goals by : Gerard Assey

Download or read book Strategic Planning: Developing and Implementing Strategic Plans to Achieve Long-Term Business Goals written by Gerard Assey and published by Gerard Assey. This book was released on 2024-04-30 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Strategic Planning: Developing and Implementing Strategic Plans to Achieve Long-Term Business Goals’ is a comprehensive guide that demystifies the strategic planning process, offering practical insights and tools for creating robust strategic plans. This book is designed to help managers, leaders, and business owners navigate the complexities of strategic planning, from understanding the fundamentals to implementing strategic initiatives effectively. Through real-world examples and actionable strategies, readers will learn how to conduct SWOT analyses, identify industry trends, and evaluate strategic alternatives. The book also covers the importance of organizational alignment, performance measurement, and continuous learning in the strategic planning process. Whether you are looking to refine your current strategy or develop a new one, this book provides the essential framework and tools to drive success in your organization.

Sales Training Advantage for Results

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Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : pages
Book Rating : 4./5 ( download)

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Book Synopsis Sales Training Advantage for Results by : Gerard Assey

Download or read book Sales Training Advantage for Results written by Gerard Assey and published by Gerard Assey. This book was released on 2022-02-10 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Sales Training Advantage for Results’ is a uniquely designed system to transform one into a STAR Sales Consultant by helping them, discover the secrets that drive the top world's sales professionals. It is designed to help the individual or the team create the habits and lasting changes, by enabling them replace current unacceptable patterns that are costing their company sales with new ones that will eventually help them achieve their sales goals faster and more consistently. As budgets continue to shrink and the competition continues to increase, mastering the sales process the ‘professional way’ is a vital part of survival. People no longer buy a product or a service for its features; customers now want to know how that product or service will benefit them before they make a purchasing decision. To be successful in this environment, salespeople must be adept at both uncovering customer needs and demonstrating how they can fulfill those needs. Establishing value does not start with a prepared presentation, but with a search for the customer’s real needs. Customers care more about solving their problems and meeting their objectives than they do about the range of services the Sales Person and his company has to offer. ‘Sales Training Advantage for Results’ will provide a very structured, formatted & step by step approach to help ‘win & keep customers for life’! No gimmicks, no jargon, just emphasis on relationship building to enable you gain market advantage & get you results- a course on 100% building value & long lasting partnerships with customers! A must for anyone in Sales-right from the front-line to the CEO! Praises, Raves & Reviews “Gerard is an absolute STAR salesperson with huge doses of each of the attributes mentioned in this book. This amazingly structured book he has put together, with his long years of experience both on field as a sales professional, and as a coach & mentor for several sharp minds across the world will bring out the best in you. If you have bought this book, let me assure you, that it has all there is to learn about consultative selling! Just go get that sale!!!” Radhika Shastry (Former Managing Director), RCI-South Asia “Gerard Assey takes the sales person on a compelling journey in mastering the art of selling and salesmanship ...a must read for anyone aspiring to become a successful business executive” Mike Selvarajah, International Business Executive & Associate Director, BELL CANADA “Sales people like to learn from sales people & it's also a fact that there is none better to enlighten you on systems of achieving sales than Gerard Assey. He is providing value to MRF through training our sales force for 10+ years and the results speak for themselves. This book would serve as a ready reckoner to achieve excellence in selling through adopting the systems described by Gerard" V. Chacko Jacob, Assistant Manager-Learning & Development, MRF Ltd. "Gerard, once again, your book is brilliant! I especially value and recommend to all Sales Managers & Company Owners willing to improve their company performances, your straight-forward and common-sense approach towards Sales Management.” Renaud Guttinger, General Manager, JCL LOGISTICS INDONESIA