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Author : Mark Graham Brown
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (176 download)
Download or read book The Pocket Guide to the Baldrige Award Criteria, Eleventh Edition written by Mark Graham Brown and published by . This book was released on 2005 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Mark Graham Brown
Publisher : CRC Press
ISBN 13 : 9781563273216
Total Pages : 68 pages
Book Rating : 4.2/5 (732 download)
Download or read book The Pocket Guide to the Baldrige Award Criteria - 11th Edition written by Mark Graham Brown and published by CRC Press. This book was released on 2005-02-18 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW! The booklet is a guide to interpreting the criteria in the seven Baldrige categories to help your organization improve quality. It begins with answers to commonly asked questions about the Award criteria. Then it breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.
Author : Mark Graham Brown
Publisher : CRC Press
ISBN 13 : 1439893837
Total Pages : 404 pages
Book Rating : 4.4/5 (398 download)
Download or read book Baldrige Award Winning Quality written by Mark Graham Brown and published by CRC Press. This book was released on 2017-07-27 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet com
Author : Mark Graham Brown
Publisher : Productivity Press
ISBN 13 : 9781563272547
Total Pages : 0 pages
Book Rating : 4.2/5 (725 download)
Download or read book Baldrige Award Winning Quality 11th Ed. written by Mark Graham Brown and published by Productivity Press. This book was released on 2001-04-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: For the eleventh consecutive year, Baldrige Award Winning Quality continues to be the definitive reference for interpreting the Baldrige criteria. Updated annually, this book provides you with the best understanding of these exhaustive criteria. Written by one of the best-known authorities on Baldrige, it is the most recognized reference in the field. This is the only book on the Baldrige criteria to detail, in simple and straightforword language, every category, examination item, and area to address.
Author : Denis Leonard
Publisher :
ISBN 13 : 9780873897174
Total Pages : 0 pages
Book Rating : 4.8/5 (971 download)
Download or read book The Executive Guide to Understanding and Implementing the Baldrige Criteria written by Denis Leonard and published by . This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides a guide to the Baldridge Criteria for executives or managers new to quality, or to organizations interested in introductory information. National, regional, state, and local quality award organizations will particularly benefit from this book by providing it as a resource to their examiners and to companies wanting to become involved in the Baldridge award process. Companies that have internal quality awards or self-assessments will also find this to be an invaluable resource." "The Executive Guide to Understanding and Implementing the Baldridge Criteria can also be used as a guide or reference during training courses such as self-assessment and award application writing workshops, continuing education classes, or colleges and universities with business courses that focus on or discuss the Baldridge Criteria. Portions of this book are based on research from a nationwide Delphi study group assembled for the purpose of evaluating the benefits, considerations, and disadvantages of implementing the Baldridge model. This research effort evaluated the steps involved in adoption and implementing the Baldridge Criteria," "So that this book is a complete guide to the Baldridge Criteria, the authors have provided the criteria, outline, and values in appendices for the reader's convenience."--BOOK JACKET.
Author : Mark Graham Brown
Publisher : CRC Press
ISBN 13 : 9781563273209
Total Pages : 390 pages
Book Rating : 4.2/5 (732 download)
Download or read book Baldrige Award Winning Quality - 14th Edition written by Mark Graham Brown and published by CRC Press. This book was released on 2005-04-08 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Baldrige criteria have been updated and finely tuned for 2005. Reflecting recent events, the new criteria include a focus on an organization's business ethics and governance systems. It asks how a company plans to stay operational during an emergency event, such as a terrorist act or a natural disaster. In total, there are now 33 Areas to address in the 2005 criteria, including an increased focus on leadership, strategic planning, measurement, analysis, knowledge management, process management and business results. The new 14th edition of the Baldrige Award Winning Quality addresses these changes for 2005 and helps you understand what the criteria are. Written in an easy-to-read format by one of the best-known authorities on the Baldrige criteria, Mark Graham Brown, it continues to be the most recognized reference in the field. The book provides a clear and concise explanation on how to prepare for a site visit, its purpose, what the Baldrige examiner looks for, and the questions typically asked during a visit.
Author : Mark Graham Brown
Publisher : CRC Press
ISBN 13 : 1420080156
Total Pages : 68 pages
Book Rating : 4.4/5 (2 download)
Download or read book The Pocket Guide to the Baldrige Award Criteria - 14th Edition written by Mark Graham Brown and published by CRC Press. This book was released on 2008-02-27 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Simple Guide for Creating Efficient Winning Organizations Designed to help businesses understand the criteria for the Malcolm Baldrige National Quality Award, this work is not about the award, but rather is a concise explanation about how to use the criteria to improve an organization. Employed by thousands of organizations around the world, the criteria allow an organization the means to evaluate its progress toward becoming the best in its field. Part I of this 2008 edition covers questions most commonly asked about the award and its criteria. Part II provides a brief explanation for each of the 18 items in the criteria and lists the characteristics of organizations that excel in each. The book also includes resources for those applying for the award.
Author : Mark Graham Brown
Publisher : CRC Press
ISBN 13 : 9781563273360
Total Pages : 68 pages
Book Rating : 4.2/5 (733 download)
Download or read book The Pocket Guide to the Baldrige Award Criteria - 12th Edition written by Mark Graham Brown and published by CRC Press. This book was released on 2006-01-23 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: This booklet is a guide to interpreting the criteria in the seven Baldrige categories to help your organization improve quality. It begins with answers to commonly asked questions about the Award criteria. Then it breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.
Author : Mark Graham Brown
Publisher : CRC Press
ISBN 13 : 1420080148
Total Pages : 384 pages
Book Rating : 4.4/5 (2 download)
Download or read book Baldrige Award Winning Quality -- 17th Edition written by Mark Graham Brown and published by CRC Press. This book was released on 2008-04-17 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Definitive Guide to Mastering the Baldrige Award Now in its 17th fully updated edition, this volume is the most widely used and recognized guide to the Malcolm Baldrige National Quality Award. This simple and comprehensive resource enables companies to master the exhaustive criteria of the nation’s leading business performance award. This exclusive reference guide provides detailed descriptions of the 18 examination items and the 32 areas that comprise the seven major categories. It reveals what examiners look for in each area and provides powerful suggestions to achieve results. By consulting this reference, businesses will acquire the winning knowledge necessary to capture the award.
Author : Mark L. Blazey
Publisher : Quality Press
ISBN 13 : 1636940048
Total Pages : 696 pages
Book Rating : 4.6/5 (369 download)
Download or read book Insights to Performance Excellence 2021-2022 written by Mark L. Blazey and published by Quality Press. This book was released on 2021-03-29 with total page 696 pages. Available in PDF, EPUB and Kindle. Book excerpt: For decades, this book has served as a guide to organizations that document their continuous improvement efforts using Baldrige Award-type management systems. Readers will learn what each area of the system means for organizations and how the synergy between process-oriented parts—leadership; strategy; customers; measurement, analysis, and knowledge management; workforce; and operations—can lead to excellent performance results. This book provides a valuable, step-by-step approach to help identify and put in place properly focused continuous improvement systems. Seven types of information are provided in this book for each of the Items in Categories 1 through 7 of the 2021–2022 Baldrige Framework and Performance Excellence Criteria: 1. The actual language of each Item, including Notes 2. A plain-English explanation of the requirements and rationale for each Item 3. A table showing the similar requirements of the Criteria 4. A summary of the requirements of each Item in flowchart form 5. The key linkages between each Item and other Items 6. An explanation of some potential adverse consequences 7. Examples of effective practices Features of this edition include: A stakeholder matrix table of contents that identifies relevant material within the book for key stakeholder groups: senior leaders, examiners, performance excellence initiative leaders, application writers, and program administrators Tables for each Criteria Item showing the similar expectations of the Criteria award (and award program administrators) presented only once at the scoring level where the expectation first appears to help examiners determine at what level an expectation belongs Online resources, including scoring calibration guides for education, healthcare, and business/nonprofit/government organizations, a guide to self-assessment of organizations and management systems, and a guide to the alignment of Baldrige, Six Sigma, Lean, and Balanced Scorecard A new crosswalk between Baldrige and ISO standards and a set of global performance excellence best practices Information on other award programs throughout the world such as the European Foundation for Quality Management (EFQM), which has undergone significant changes in the 2020 model, and the China Association for Quality
Author : Mark Graham Brown
Publisher : CRC Press
ISBN 13 : 9781563273650
Total Pages : 70 pages
Book Rating : 4.2/5 (736 download)
Download or read book The Pocket Guide to the Baldrige Award Criteria - 13th Edition written by Mark Graham Brown and published by CRC Press. This book was released on 2007-03-12 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Pocket Guide to the Baldrige Criteria - 13th Edition has been updated for 2007 to interpret the criteria in the seven Baldrige categories. It begins with commonly asked questions about the Award criteria and then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanations and quick tips of what excellent companies do in each area. Many aspects of the award have been improved, including— Implementation of the most significant change ever to the scoring scale Inclusion of an index in the 2004 criteria booklet Inclusion of three new terms to the glossary — Ethical behavior, Learning and Segment — which have very specific meanings within the Baldrige framework The most widely used and recognized resource on the Malcolm Baldrige National Quality Award, this book, updated annually, is a simple and comprehensive resource for understanding the exhaustive criteria of the nation's leading business performance award, and is the only book to detail every category, examination item, and area within the seven categories of the criteria: Leadership; Strategic Planning; Customer and Market Focus; Measurement, Analysis and Knowledge Management; Human Resource Focus; Process Management and Business Results. The Baldrige Award is presented annually by the President of the United States to businesses — manufacturing and service, small and large — and to education and healthcare organizations, that apply and are judged to be outstanding in the seven criteria areas. These criteria are designed to help organizations enhance competitiveness by focusing on two goals: delivering ever improving value to customers and improving overall organizational performance &n
Author : Mark Graham Brown
Publisher : CRC Press
ISBN 13 : 1482205270
Total Pages : 67 pages
Book Rating : 4.4/5 (822 download)
Download or read book The Pocket Guide to the Baldrige Award Criteria (5-Pack), 17th Edition written by Mark Graham Brown and published by CRC Press. This book was released on 2013-06-10 with total page 67 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 17th edition of The Pocket Guide to the Baldrige Criteria begins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.
Download or read book The Pocket Guide to the Baldrige Award Criteria written by and published by . This book was released on 2008 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Kathleen Jennison Goonan
Publisher : Quality Press
ISBN 13 : 0873893107
Total Pages : 249 pages
Book Rating : 4.8/5 (738 download)
Download or read book Journey to Excellence written by Kathleen Jennison Goonan and published by Quality Press. This book was released on 2009-11-14 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their “Baldrige journey” and what other health care leaders should do to reap similar benefits. To fully understand the journey for these nine organizations and their return on investment, the authors studied each of their 50-page award applications, presentations at national and regional meetings, and other publications by or about them. Additionally and most importantly, CEOs and other senior leaders were interviewed at length. The questions asked of these leaders followed three basic themes: How did you successfully use the Baldrige framework to drive improvement? What would you recommend other organizations do to gain the value you have from a Baldrige journey? What can we learn from you that would help other organizations manage their improvement journeys to maximize the value they gain? “Health reform is making it clear: healthcare organizations improving to great clinical, financial, and experience outcomes will win and thrive for the communities they serve. Yet research teaches us that most change fails. Journey to Excellence, through ‘brutal truth,’ inspirational storytelling, courageous journeys, disciplined research, and sustained results, shows us the way, the very hard way, as well as the awesome possibility.” Jim Conway, SVP, Institute for Healthcare Improvement “W. Edwards Deming spoke of consistent, business-driving quality as arising from ‘a system of production.’ At best, health care delivery in most places today is bubbling chaos. The Malcolm Baldrige Quality Award supplies the only practical, comprehensive outline for health care as a system of production in existence today. It’s about time that health care leaders had a comprehensive guide. Taught by experts, this volume is drawn from careful analysis of those who have succeeded. You hold the future in your hands – at least, for those who will not only survive, but thrive in the coming turmoil of health care reform.” Brent James, MD, Intermountain Health Care “Journey to Excellence is an insightful synthesis of the powerful Baldrige framework and the real life journeys of the healthcare award winners. Their stories will deepen understanding both for those new to and experienced with the Baldrige Criteria. This book is a major contribution to achieving healthcare excellence!” Louise Liang, MD, Former Chair, Institute for Healthcare Improvement “Most healthcare organizations are currently in a purely reactive mode – just struggling to get through the day and the fiscal year, collecting the data that they are required to report, and responding to crises. In Journey to Excellence, Goonan and her co-authors show healthcare leaders how to take control of the agenda. The Baldrige Criteria define the journey that can help organizations approach greatness, and the authors’ LASER set of behaviors describes what they need to ‘pack’ for the trip.” Tom Lee, MD, Network President, Partners Healthcare System “Journey to Excellence provides a concrete framework for leaders seeking to improve their organizational performance. Health care organizations are likely to face increasing pressure to improve quality and reduce cost in the coming years. Goonan, Muzikowski, and Stoltz offer a strategic roadmap for a successful transformational change. This book contains real life stories of leaders who used Baldrige to successfully transform their organizations into high performance enterprises.” Vinod K. Sahney, Chief Strategy Officer, Blue Cross Blue Shield of Massachusetts
Author : Letitia Baldrige
Publisher : Simon and Schuster
ISBN 13 : 0892563621
Total Pages : 632 pages
Book Rating : 4.8/5 (925 download)
Download or read book Letitia Balderige's New Complete Guide to Executive Manners written by Letitia Baldrige and published by Simon and Schuster. This book was released on 1993-10-12 with total page 632 pages. Available in PDF, EPUB and Kindle. Book excerpt: America's #1 bible of business manners is rewritten for the '90s and includes such issues as sexual harrassment, non-discriminatory managing, substance abuse, disabled workers, and other timely topics. Every business person, from entry-level to CEO, needs this guide to the behavior that spells success.
Author : Michael O. Tingey
Publisher : Prentice Hall
ISBN 13 :
Total Pages : 344 pages
Book Rating : 4.3/5 (97 download)
Download or read book Comparing ISO 9000, Malcolm Baldrige, and the SEI CMM for Software written by Michael O. Tingey and published by Prentice Hall. This book was released on 1997 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: For some companies, ISO 9000 and SEI CMM have become a mandatory requirement for doing business with other companies and governments. For other companies, the need for quality improvement has been recognized as an important element of long term survival. This book compares three quality management system assessment methodologies, the Malcolm Baldrige National Quality Award, which was created by Public Law in 1987 to promote the improvement of quality in the US; the International Organization for standardization ISO 9000, a set of quality standards whose purpose is to standardize quality systems, implemented by organizations; and the Software Engineering Institute (SEI) Capability Maturity Model (CMM) for Software, a federally funded research and development center operated by Carnegie Mellon Univ. under contract and sponsorship by the US Dept. of Defense.
Author :
Publisher :
ISBN 13 :
Total Pages : 448 pages
Book Rating : 4.3/5 (91 download)
Download or read book Business America written by and published by . This book was released on 1991 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt:
