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The Passenger Has Gone Digital And Mobile
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Book Synopsis The Passenger Has Gone Digital and Mobile by : Nawal K. Taneja
Download or read book The Passenger Has Gone Digital and Mobile written by Nawal K. Taneja and published by Routledge. This book was released on 2016-02-24 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technology is changing expectations in the airline industry. Passengers want to be in control, and they expect airlines to become solution providers and aggregators of value, to provide them with personalized services. Airline employees expect to be given the tools to do their jobs and to meet passenger expectations. Airline executives expect to make returns that are reasonable and relatively stable through business cycles. All of these expectations can be met by airlines through the effective and efficient leveraging of information and technology, to shift from being operations- and product-centric to becoming customer-centric and dramatically improving the overall passenger travel experience throughout the travel cycle. In this new book by world-renowned airline expert Nawal K. Taneja, the 7th in a series with Ashgate, the author explores and explains the game-changing opportunities presented to the industry by new-generation information and technology. He shows how information and technology can now drive, not just enable, an airline's strategy to become truly customer-centric at a personalized level, while at the same time enabling the operator to reduce costs, enhance revenues, reduce risks and become much more flexible and agile by better managing complexity.
Book Synopsis The Passenger Has Gone Digital and Mobile by : Nawal K. Taneja
Download or read book The Passenger Has Gone Digital and Mobile written by Nawal K. Taneja and published by . This book was released on 2011 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Rail Business Report written by and published by . This book was released on 1998 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Economic Development of Latvia written by and published by . This book was released on 2000-12 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Railway Magazine written by and published by . This book was released on 2005-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Vehicle Electronics to Digital Mobility by :
Download or read book Vehicle Electronics to Digital Mobility written by and published by . This book was released on 2004 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Flying Ahead of the Airplane by : Nawal K. Taneja
Download or read book Flying Ahead of the Airplane written by Nawal K. Taneja and published by Routledge. This book was released on 2016-04-15 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Airlines willing to develop insight from foresight relating to the expected ’step phase changes’ will eventually improve their margins. However, the backward-looking airline, managed using old strategic levers and short-term metrics, will cease to exist, merge, shrink, become more dependent on government support, or become irrelevant. ’Management innovations’ are not going to deliver the required improvements; innovation within management is essential for airlines' survival. In Flying Ahead of the Airplane, Nawal Taneja analyzes global changes and thought-provoking scenarios to help airline executives adjust and adapt to the chaotic world. Drawing on his experience of real airline situations worldwide, the author concludes that there is a gulf between what executives are doing now and what they need to do to stay ahead of the curve. To close this gap, the author suggests that airline executives focus on just three relevant initiatives: a) aligning business and technology strategies, b) redesigning organization structures to centralize the role of the scheduling function, and c) developing relevant brands that integrate social networking technology. To support this third initiative, the book provides insights on branding from 20 fascinating non-aviation case studies from around the world. Flying Ahead of the Airplane will assist practitioners in airlines of every size to integrate future trends into their mainstream thinking and launch flexible business models to manage risk and compete effectively in the ’flattening world’.
Download or read book Bangladesh Economic Review written by and published by . This book was released on 2006 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book India written by Various and published by Europa Editions UK. This book was released on 2021-03-18 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: ***SHORTLISTED FOR THE EDWARD STANFORD TRAVEL WRITING AWARD (2022), ILLUSTRATED TRAVEL BOOK OF THE YEAR*** The Passenger collects the best new writing, photography, and reportage from around the world. Its aim, to break down barriers and introduce the essence of the place. Packed with essays and investigative journalism; original photography and illustrations; charts, and unusual facts and observations, each volume offers a unique insight into a different culture, and how history has shaped the place into what it is today. Brimming with intricate research and enduring wonder, The Passenger is a love-letter to global travel. IN THIS VOLUME, Arundhati Roy, Prem Shankar Jha, Tishani Doshi explore the contradictory, terrible and joyful chaos that lies at the heart of India. From its very first contact with the West, India has been subject to great mystification as the survival of ancient rituals, and its variety of languages and cultures, continues to fascinate the world. This narrative is intertwined with a newer one that sees the frenetic change of a society at the forefront of innovation. Success stories coexist alongside stories of daily struggle. A large slice of the population still does not have access to drinking water, and agriculture (still the main source of livelihood for most of the 1.3 billion people who live there) is threatened by climate change. India is a country that does not know how to eradicate one of the most infamous forms of classism/racism: the caste system. From the resistance of the Kashmiri people to that of atheists – hated by all religious communities – from the dances of the 'hijra' in Koovagam to the success of the female wrestler Vinesh Phogat, learn about the contradictory, terrible and joyful chaos that lies at the heart of India.
Book Synopsis The Day the World Came to Town by : Jim DeFede
Download or read book The Day the World Came to Town written by Jim DeFede and published by Harper Collins. This book was released on 2011-07-12 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: The True Story Behind the Events on 9/11 that Inspired Broadway’s Smash Hit Musical Come from Away, Featuring All New Material from the Author When 38 jetliners bound for the United States were forced to land at Gander International Airport in Canada by the closing of U.S. airspace on September 11, the population of this small town on Newfoundland Island swelled from 10,300 to nearly 17,000. The citizens of Gander met the stranded passengers with an overwhelming display of friendship and goodwill. As the passengers stepped from the airplanes, exhausted, hungry and distraught after being held on board for nearly 24 hours while security checked all of the baggage, they were greeted with a feast prepared by the townspeople. Local bus drivers who had been on strike came off the picket lines to transport the passengers to the various shelters set up in local schools and churches. Linens and toiletries were bought and donated. A middle school provided showers, as well as access to computers, email, and televisions, allowing the passengers to stay in touch with family and follow the news. Over the course of those four days, many of the passengers developed friendships with Gander residents that they expect to last a lifetime. As a show of thanks, scholarship funds for the children of Gander have been formed and donations have been made to provide new computers for the schools. This book recounts the inspiring story of the residents of Gander, Canada, whose acts of kindness have touched the lives of thousands of people and been an example of humanity and goodwill.
Book Synopsis Lok Sabha Debates by : India. Parliament. Lok Sabha
Download or read book Lok Sabha Debates written by India. Parliament. Lok Sabha and published by . This book was released on 2002 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Fasten Your Seatbelt: The Passenger is Flying the Plane by : Nawal K. Taneja
Download or read book Fasten Your Seatbelt: The Passenger is Flying the Plane written by Nawal K. Taneja and published by Routledge. This book was released on 2018-01-09 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fasten Your Seatbelt: The Passenger is Flying the Plane is the fourth in a series written at the encouragement of practitioners in the global airline industry. Core customers are beginning to seize control of the direction of the industry from airline management. Customers are doing so due to deep dissatisfaction with what is being offered by traditional carriers across all areas, including network, product, price, customer service and the distribution system. New airlines have clearly focused business designs with the discipline to reject non-valued products or services. In the US, new airlines score higher in customer satisfaction, offering lower fares and making larger operating profits. This book is about customer behaviour and how to address it. It provides detailed but easy-to-read practical discussion of the changes required on the part of airline management not only to think boldly, but also to execute courageously and relentlessly, ground-breaking strategies to fly ahead of their customers. As with previous books written by Nawal Taneja, the primary audience continues to be senior level practitioners within the global airline industry - in both traditional carrier and low complexity carrier segments. The approach is impartial, candid and pragmatic, based on what is happening in the actual market place rather than theoretical business models.
Download or read book China Economic News written by and published by . This book was released on 2004 with total page 818 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Metro written by and published by . This book was released on 2004 with total page 1078 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Summary of World Broadcasts written by and published by . This book was released on 1998 with total page 648 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Driving Airline Business Strategies Through Emerging Technology by : Nawal K. Taneja
Download or read book Driving Airline Business Strategies Through Emerging Technology written by Nawal K. Taneja and published by Routledge. This book was released on 2002 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nawal Taneja's study concentrates on the use of emerging technology within the airline industry. It presents an overview of a wide range of technologies and their true potential value for the industry.
Book Synopsis Airport Planning and Management 7E (PB) by : Seth Young
Download or read book Airport Planning and Management 7E (PB) written by Seth Young and published by McGraw Hill Professional. This book was released on 2019-02-08 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to airport planning and management―fully updated with the latest advances in the industry.This thoroughly revised guide covers all aspects of airport infrastructure―from the airfield and runway to airspace, air traffic control, and terminal and security systems. Airport Planning & Management, Seventh Edition clearly explains the FAA’s National Plan of Integrated Airport Systems (NPIAS), historical and current legislation and regulations, FAR Part 139, and more. You’ll explore cutting-edge concepts such as automation, smart baggage handling, enhanced security, and analytics. Updated questions for review and discussion will bring new insights to your knowledge of how airports are planned and managed.Coverage includes:•An introduction to airports and airport systems •Airport and airport systems organization and administration •Historical and legislative perspectives •The airfield •Airspace and air traffic management •Airport operations management under FAR Part 139 •Airport terminals and ground access •Airport security •Airport financial management •Economic, political, and social role of airports •Airport planning •Airport capacity and delay •The future of airport management
