The Ombudsman Journal

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Ombudsman as a Global Institution

Author : Tero Erkkilä
Publisher : Springer Nature
ISBN 13 : 3030326756
Total Pages : 235 pages
Book Rating : 4.0/5 (33 download)

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Book Synopsis Ombudsman as a Global Institution by : Tero Erkkilä

Download or read book Ombudsman as a Global Institution written by Tero Erkkilä and published by Springer Nature. This book was released on 2020-02-27 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the ombudsman as a global institution. It has spread all over the world and its institutional development is increasingly being governed transnationally. Initially an institution of administrative law, the ombudsman has become a human rights institution and institution of good governance. These ideational shifts have influenced the global diffusion of the ombudsman but also the way in which this institution of accountability functions. The ombudsman is a peculiar institution of public accountability - both an institution and individual - that observes changes in the general political climate and engages in renegotiations of its intra-institutional position. The global models associated with the ombudsman are a source of organizational ideas, legitimacy, and sense of orientation, but they treat institutional actors differently, working also as mechanisms of inclusion and exclusion. The book tracks the global diffusion and institutional evolution of the ombudsman. Its chapters on institutional cases further explore the joint institutional history of the Parliamentary Ombudsman and the Chancellor of Justice in Finland, and the European Ombudsman.

The Ombudsman, Good Governance and the International Human Rights System

Author : Linda C. Reif
Publisher : Springer
ISBN 13 : 9401759324
Total Pages : 433 pages
Book Rating : 4.4/5 (17 download)

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Book Synopsis The Ombudsman, Good Governance and the International Human Rights System by : Linda C. Reif

Download or read book The Ombudsman, Good Governance and the International Human Rights System written by Linda C. Reif and published by Springer. This book was released on 2013-12-19 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book uses comparative law and comparative international law approaches to explore the role of human rights ombuds, classic-based ombuds and other types of ombuds institutions in human rights protection and promotion, their methods of application of international and domestic human rights law and their roles in strengthening good governance. It highlights the increasing importance of national human rights ombuds institutions globally and their roles as national human rights institutions (NHRIs). Chapters address: ombuds institutions as mechanisms to strengthen democratic, horizontal and vertical accountability, the rule of law and good governance; national human rights ombuds institutions as NHRIs; the investigatory, litigation, promotional and other powers of human rights and classic-based ombuds and their methods for applying international and domestic human rights law; ombuds institutions and the protection and promotion of international children's rights; national human rights ombuds additional mandates as OPCAT national preventive mechanisms, UN Convention on the Rights of Persons with Disabilities Article 33(2) framework mechanisms and EU national equality bodies; human rights ombuds and business and human rights; ombuds institutions, gender and women's rights; the European Ombudsman and human rights; national human rights ombuds and other ombuds models by region, accompanied by case studies on national human rights ombuds; and the legal and extra-legal factors affecting ombuds institutional effectiveness.

The Ombudsman Handbook

Author : James T. Ziegenfuss, Jr.
Publisher : McFarland
ISBN 13 : 0786485329
Total Pages : 215 pages
Book Rating : 4.7/5 (864 download)

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Book Synopsis The Ombudsman Handbook by : James T. Ziegenfuss, Jr.

Download or read book The Ombudsman Handbook written by James T. Ziegenfuss, Jr. and published by McFarland. This book was released on 2014-01-10 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.

The Organizational Ombudsman

Author : Charles L. Howard
Publisher : American Bar Association
ISBN 13 : 9781604427783
Total Pages : 678 pages
Book Rating : 4.4/5 (277 download)

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Book Synopsis The Organizational Ombudsman by : Charles L. Howard

Download or read book The Organizational Ombudsman written by Charles L. Howard and published by American Bar Association. This book was released on 2010 with total page 678 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.

A Manifesto for Ombudsman Reform

Author : Richard Kirkham
Publisher : Palgrave Pivot
ISBN 13 : 9783030406110
Total Pages : 154 pages
Book Rating : 4.4/5 (61 download)

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Book Synopsis A Manifesto for Ombudsman Reform by : Richard Kirkham

Download or read book A Manifesto for Ombudsman Reform written by Richard Kirkham and published by Palgrave Pivot. This book was released on 2020-05-07 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book seeks to persuade policy-makers and legislators of the need for legislative reform of the ombudsman sector, and to evidence the ways in which such reformative legislation can be designed. In pursuing this goal, this edited collection represents an academic response to a challenge laid down by the current Parliamentary Ombudsman in February 2018, at a JUSTICE event. It draws on the original research of the authors and bases its proposals for reform on a fundamental re-assessment of the focus and purpose of ombudsman systems. A Manifesto for Ombudsman Reform deals with key, recurring controversies in ombudsman scholarship, including the role that the ombudsman should be fulfilling, the procedures it should employ, the powers that are necessary for effectiveness, and the means of ensuring both freedom of operation and accountability. It will inform academic and policy debates about the future of the ombudsman institution in the UK and its analysis should be of interest to academics and policy-makers in other jurisdictions.

The Ombudsman Enterprise and Administrative Justice

Author : Trevor Buck
Publisher : Routledge
ISBN 13 : 1317022424
Total Pages : 309 pages
Book Rating : 4.3/5 (17 download)

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Book Synopsis The Ombudsman Enterprise and Administrative Justice by : Trevor Buck

Download or read book The Ombudsman Enterprise and Administrative Justice written by Trevor Buck and published by Routledge. This book was released on 2016-02-17 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: The statutory duty of public service ombudsmen (PSO) is to investigate claims of injustice caused by maladministration in the provision of public services. This book examines the modern role of the ombudsman within the overall emerging system of administrative justice and makes recommendations as to how PSO should optimize their potential within the wider administrative justice context. Recent developments are discussed and long standing questions that have yet to be adequately resolved in the ombudsman community are re-evaluated given broader changes in the administrative justice sector. The work balances theory and empirical research conducted in a number of common law countries. Although there has been much debate within the ombudsman community in recent years aimed at developing and improving the practice of ombudsmanry, this work represents a significant advance on current academic understanding of the discipline.

A Practical Guide to Organizational Ombuds

Author : Charles L. Howard
Publisher :
ISBN 13 : 9781639050543
Total Pages : pages
Book Rating : 4.0/5 (55 download)

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Book Synopsis A Practical Guide to Organizational Ombuds by : Charles L. Howard

Download or read book A Practical Guide to Organizational Ombuds written by Charles L. Howard and published by . This book was released on 2022 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "Many people and organizations do not understand what organizational ombuds are and how they work. They want to know what value these programs really add, and they frequently express skepticism about ombuds' claim of confidentiality and how these programs can operate independently within an organization when an ombuds may be an employee of the organization. This book is a practical guide for those who have questions such as these about organizational ombuds programs and how they operate"--

Law and Administration

Author : Carol Harlow
Publisher : Cambridge University Press
ISBN 13 : 0521197074
Total Pages : 881 pages
Book Rating : 4.5/5 (211 download)

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Book Synopsis Law and Administration by : Carol Harlow

Download or read book Law and Administration written by Carol Harlow and published by Cambridge University Press. This book was released on 2009-08-20 with total page 881 pages. Available in PDF, EPUB and Kindle. Book excerpt: A contextualised study setting out the foundations of administrative law, with discussion of case law and legislation to show practical application.

The Ombudsman

Author : Donald C. Rowat
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (463 download)

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Book Synopsis The Ombudsman by : Donald C. Rowat

Download or read book The Ombudsman written by Donald C. Rowat and published by . This book was released on 1973 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Australasia and Pacific Ombudsman Institutions

Author : International Ombudsman Institute
Publisher : Springer Science & Business Media
ISBN 13 : 3642338968
Total Pages : 317 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Australasia and Pacific Ombudsman Institutions by : International Ombudsman Institute

Download or read book Australasia and Pacific Ombudsman Institutions written by International Ombudsman Institute and published by Springer Science & Business Media. This book was released on 2013-01-09 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: Commissioned by the International Ombudsman Institute (IOI), the Ludwig Boltzmann Institute of Human Rights (BIM) in Vienna conducted a comparative analytical study on Ombudsman Institutions in the Australasia and Pacific region between January 2011 and April 2012. In Part 1, this book provides an analytical comparison of the public sector Ombudsman Institutions in Australia (the Commonwealth Ombudsman and the state/territory Ombudsmen of all Australian states as well as of the Northern Territory and the ACT), the Cook Islands, Hong Kong, New Zealand, Papua New Guinea, Samoa, Taiwan, Tonga and Vanuatu. In addition to a comparative analysis showing the partial heterogeneity of the Institutions, a comprehensive overview of common features, and explorations of the specifics and peculiarities of the Institutions, Part 2 presents separate reports on the 16 different jurisdictions featuring their main functions as follows: - Legal basis, legal status and organisation, - Mandate, object of control and standard of control, - Powers, including legal quality and impact of the outcomes of investigative procedures, - Relationship to the administration, the judiciary and the legislator, and - Special characteristics. Part 2 is based on information provided by the Institutions themselves in questionnaires sent out at the outset of the study, an analysis of the respective establishing acts and other relevant laws, and on relevant scientific publications and the Institutions’ Annual Reports. The reports also refer to relevant legal provisions and include websites addresses for ease of reference.

The Ombudsman Journal

Author :
Publisher :
ISBN 13 :
Total Pages : 188 pages
Book Rating : 4.:/5 (43 download)

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Book Synopsis The Ombudsman Journal by :

Download or read book The Ombudsman Journal written by and published by . This book was released on 1992 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Impact Evaluation in Practice, Second Edition

Author : Paul J. Gertler
Publisher : World Bank Publications
ISBN 13 : 1464807809
Total Pages : 444 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Impact Evaluation in Practice, Second Edition by : Paul J. Gertler

Download or read book Impact Evaluation in Practice, Second Edition written by Paul J. Gertler and published by World Bank Publications. This book was released on 2016-09-12 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of the Impact Evaluation in Practice handbook is a comprehensive and accessible introduction to impact evaluation for policy makers and development practitioners. First published in 2011, it has been used widely across the development and academic communities. The book incorporates real-world examples to present practical guidelines for designing and implementing impact evaluations. Readers will gain an understanding of impact evaluations and the best ways to use them to design evidence-based policies and programs. The updated version covers the newest techniques for evaluating programs and includes state-of-the-art implementation advice, as well as an expanded set of examples and case studies that draw on recent development challenges. It also includes new material on research ethics and partnerships to conduct impact evaluation. The handbook is divided into four sections: Part One discusses what to evaluate and why; Part Two presents the main impact evaluation methods; Part Three addresses how to manage impact evaluations; Part Four reviews impact evaluation sampling and data collection. Case studies illustrate different applications of impact evaluations. The book links to complementary instructional material available online, including an applied case as well as questions and answers. The updated second edition will be a valuable resource for the international development community, universities, and policy makers looking to build better evidence around what works in development.

National Independent Human Rights Institutions for Children

Author : Ursula Kilkelly
Publisher : Springer Nature
ISBN 13 : 3030802752
Total Pages : 160 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis National Independent Human Rights Institutions for Children by : Ursula Kilkelly

Download or read book National Independent Human Rights Institutions for Children written by Ursula Kilkelly and published by Springer Nature. This book was released on 2021-09-20 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following the 30th anniversary of the United Nations Convention on the Rights of the Child in 2020, and the creation of the UN Sustainable Development Goals, there is increased interest in and a need to develop national human rights’ bodies for children’s rights. This book provides an in-depth look at one domestic independent children’s rights institution: the Irish Ombudsman for Children’s Office, to highlight the learnings for an international audience and the methodologies that can be used to promote and protect children’s rights at a national level. Co-authored by Ireland’s first Ombudsman for Children and a children’s rights professor, the book will present an original and informed analysis of how a national human rights institution can advocate, most effectively, for the rights of children. By using illustrative case studies, the book will highlight how the powers of a national human rights institution can be put to strategic use to address specific children’s rights deficits in areas of child protection, youth detention and public awareness about children’s rights. Each chapter focusses on a case study, identifies a problem, the approach or intervention by the Ombudsman for Children, the outcome and reflects on lessons learned. It ensures that the cases can be extracted, examined and replicated in other jurisdictions by an international community interested in the promotion, monitoring and protection of children’s rights. It speaks to those interested in Human Rights; Children’s Rights; Socio-legal studies, Social Work; Childhood Studies; Administrative Law, Constitutional Law and International Law, and to practitioners and policy-makers in this field.

Make an Ethical Difference

Author : Mark Pastin
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1609949137
Total Pages : 188 pages
Book Rating : 4.6/5 (99 download)

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Book Synopsis Make an Ethical Difference by : Mark Pastin

Download or read book Make an Ethical Difference written by Mark Pastin and published by Berrett-Koehler Publishers. This book was released on 2013-11-04 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are plagued today by a decline in ethical behavior. Scandals come so thick and fast that any attempt to list them is out of date in weeks if not days. But ethics isn't just a matter of headlines; it's a part of everyone's life. We're called on to make ethical decisions, large and small, all the time. This can be particularly tricky in the workplace, where our decisions can affect not just ourselves but coworkers, clients, customers, and even the entire company. Existing ethics books are of limited use. They generally feature one author's opinions on very specific situations, which may well have nothing to do with the problems we're facing. And anyway, we don't need expert advice. Mark Pastin insists every one of us is qualified to resolve even the thorniest dilemmas ourselves, and in this profoundly practical book he gives us the tools to do just that. Pastin argues that we all have an innate ethical –he calls it “the ethics eye.” The problem is, we're not aware we have it or how to develop it. Here he provides practical tools we can use to open up our ethics eye so that we can consistently see what is right and do it. Make an Ethical Difference shows how to apply these tools using actual ethical dilemmas drawn from Pastin's decades of experience as an advisor to governments, corporations, and NGOs. The point is not to try to wedge your situation into one of the examples—it's to show how a tool that can be applied to any situation is used in one particular instance. And once you've reached a decision, Pastin offers strategies for building consensus with those who might disagree with you. People often feel hopeless and skeptical that there is anything they as individuals can do to raise society's ethical level or resolve long-standing impasses. By using the unique tools in this book, we will gain confidence in our innate ethical sense and take actions that will elevate the ethical level of the groups and organizations we belong to and society as a whole.

Corporate Reputation and Social Activism

Author : Jose Miguel Abito
Publisher :
ISBN 13 : 0199386153
Total Pages : 263 pages
Book Rating : 4.1/5 (993 download)

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Book Synopsis Corporate Reputation and Social Activism by : Jose Miguel Abito

Download or read book Corporate Reputation and Social Activism written by Jose Miguel Abito and published by . This book was released on 2019 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jose Miguel Abito, David Besanko, and Daniel Diermeier argue that harm to a firm's reputation is one of the strongest and most practical tools of contemporary corporate activism and explains the numerous campaigns as well as the response of companies. Through a straightforward dynamic model focusing on the interaction of the firm and activists, the authors show how both the firm's existing reputation and various activist tactics influence actions and outcomes of both the firm and the activists.

Alternative Dispute Resolution in European Administrative Law

Author : Dacian C. Dragos
Publisher : Springer
ISBN 13 : 3642349463
Total Pages : 624 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Alternative Dispute Resolution in European Administrative Law by : Dacian C. Dragos

Download or read book Alternative Dispute Resolution in European Administrative Law written by Dacian C. Dragos and published by Springer. This book was released on 2014-09-19 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the role, the general framework and the empirical effectiveness of the main alternative dispute resolution tools (administrative appeals, mediation, and ombudsman) in administrative matters, within the broader context of the administrative justice system. The book uses approaches from the fields of law, public administration, public policy and political science to assess the importance of different instruments for alternative dispute resolution, with an emphasis on administrative appeals.

Beyond Constitutionalism

Author : Nico Krisch
Publisher : Oxford University Press, USA
ISBN 13 : 0199228310
Total Pages : 383 pages
Book Rating : 4.1/5 (992 download)

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Book Synopsis Beyond Constitutionalism by : Nico Krisch

Download or read book Beyond Constitutionalism written by Nico Krisch and published by Oxford University Press, USA. This book was released on 2010-10-28 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rejecting current arguments that international law should be 'constitutionalized', this book advances an alternative, pluralist vision of postnational legal orders. It analyses the promise and problems of pluralism in theory and in current practice - focusing on the European human rights regime, the European Union, and global governance in the UN.