The Lifebelt

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Publisher : John Wiley & Sons
ISBN 13 : 0471498181
Total Pages : 307 pages
Book Rating : 4.4/5 (714 download)

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Book Synopsis The Lifebelt by : John A. Murphy

Download or read book The Lifebelt written by John A. Murphy and published by John Wiley & Sons. This book was released on 2001-08-08 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a world where there is increasing choice for just about every kind of product and service, winning and holding the best customers is key to the success of any business. Customer Relationship Management, or CRM, is a concept that senior managers in any kind of business ignore at their peril. At its heart is the successful management of customer retention by being customer-focused as an organization. The concept is not rocket science, but its implementation is more of a challenge. It involves a fundamental change within the organization. In this book, John Murphy introduces "The Lifebelt" - quite literally an aid to keeping afloat in this pressured environment. The Lifebelt is a framework that offers a practical way forward to integrating and mobilizing the entire oragnization toward a holistic CRM programme. The proprietary framework features six key factors identified as being essential for consistent delivery of service: customer focus, processes, employee involvement, training, measurement, and continuous improvement. John Murphy outlines how each of the factors should be owned by an appropriate member of the top management team. When this framework is systematically and effectively implemented and managed it will considerably enhance the customer retention capacity of the company. The logic of the framework applies to virtually all industries internationally. Managers and marketers across the board will find this book one of the most practical gudies to retaining customers published to date.

The Gramophone

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Publisher :
ISBN 13 :
Total Pages : 922 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis The Gramophone by :

Download or read book The Gramophone written by and published by . This book was released on 1926 with total page 922 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Aeroplane

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Publisher :
ISBN 13 :
Total Pages : 592 pages
Book Rating : 4.:/5 (334 download)

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Book Synopsis The Aeroplane by :

Download or read book The Aeroplane written by and published by . This book was released on 1914 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt:

A Baby of His Own

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Publisher : Harlequin
ISBN 13 : 1460358694
Total Pages : 171 pages
Book Rating : 4.4/5 (63 download)

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Book Synopsis A Baby of His Own by : Jennifer Taylor

Download or read book A Baby of His Own written by Jennifer Taylor and published by Harlequin. This book was released on 2016-10-17 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I would have loved to watch our baby growinginside you…" Connor Mackenzie was the love of nurse Lucy Adams's life. But when it came to a choice between her or his glittering pediatric career, Connor chose the job. And then she discovered she was pregnant. He didn't know about the baby, and Lucy didn't tell him. Now Connor is back. Lucy still doesn't know the real reason why he left. She doesn't know how much it cost him—or how much he's missed her. And she doesn't know how determined he is to be a father to their child.

Scientific American

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Publisher :
ISBN 13 :
Total Pages : 478 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis Scientific American by :

Download or read book Scientific American written by and published by . This book was released on 1908 with total page 478 pages. Available in PDF, EPUB and Kindle. Book excerpt: Monthly magazine devoted to topics of general scientific interest.

The Gold Star Line

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Publisher : Lulu.com
ISBN 13 : 160543082X
Total Pages : 168 pages
Book Rating : 4.6/5 (54 download)

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Book Synopsis The Gold Star Line by : L. T. Meade

Download or read book The Gold Star Line written by L. T. Meade and published by Lulu.com. This book was released on 2008 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Big Book of Sherlock Holmes Stories

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Publisher : Vintage Crime/Black Lizard
ISBN 13 : 1101872624
Total Pages : 817 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis The Big Book of Sherlock Holmes Stories by : Otto Penzler

Download or read book The Big Book of Sherlock Holmes Stories written by Otto Penzler and published by Vintage Crime/Black Lizard. This book was released on 2015-10-27 with total page 817 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting Edgar Award-winning editor Otto Penzler's latest anthology, The Big Book of Sherlock Holmes Stories, the largest collection of Sherlockian tales ever assembled—now in a deluxe hardcover edition, perfect for the collector and gift markets. Arguably no other character in history has been so enduringly popular as Sherlock Holmes. Ever since his first appearance, in Arthur Conan Doyle’s 1887 novella A Study in Scarlet, readers have loved reading about him almost as much as writers have loved writing about him. Here, Otto Penzler collects eighty-three wonderful stories about Sherlock Holmes and Dr. John Watson, published over a span of more than a hundred years. Featuring pitch-perfect cases by acclaimed modern-day Sherlockians Leslie S. Klinger, Laurie R. King, Lyndsay Faye and Daniel Stashower; pastiches by literary luminaries both classic (P. G. Wodehouse, Dorothy B. Hughes, Kingsley Amis) and current (Anne Perry, Stephen King, Colin Dexter); and parodies by Conan Doyle’s contemporaries A. A. Milne, James M. Barrie, and O. Henry, not to mention genre-bending cases by science-fiction greats Poul Anderson and Michael Moorcock. No matter if your favorite Holmes is Basil Rathbone, Jeremy Brett, Robert Downey, Jr., or Benedict Cumberbatch, whether you are a lifelong fan or only recently acquainted with the Great Detective, readers of all ages are sure to enjoyThe Big Book of Sherlock Holmes Stories. Including - Over a century’s worth of cases, from Conan Doyle’s 1890s parodies of his own creation to Neil Gaiman’s “The Case of Death and Honey” (2011) - Appearances by those other great detectives Hercule Poirot and C. Auguste Dupin - 15 Edgar Award–winning authors and 5 Mystery Writers of America Grand Masters - Stories by Laurie R. King, Colin Dexter, Anthony Burgess, Anne Perry, Stephen King, P.G. Wodehouse, Kingsley Amis, and many, many more.

Just for the Family

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Publisher : AuthorHouse
ISBN 13 : 1496973577
Total Pages : 149 pages
Book Rating : 4.4/5 (969 download)

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Book Synopsis Just for the Family by : David Lubbock

Download or read book Just for the Family written by David Lubbock and published by AuthorHouse. This book was released on 2015-04-10 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: The memoir of David Lubbock.

The Rest of My Life

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Publisher : Choc Lit Limited
ISBN 13 : 1781892350
Total Pages : 272 pages
Book Rating : 4.7/5 (818 download)

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Book Synopsis The Rest of My Life by : Sheryl Browne

Download or read book The Rest of My Life written by Sheryl Browne and published by Choc Lit Limited. This book was released on 2016-04-07 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: A bad-boy Englishman living carefree on a houseboat finds a love worth building a real home for in this “adorable, sweet [and] sassy” romance (Whispering Stories). Living on a gently rocking houseboat, sexy Adam Hamilton-Shaw is a magnet to the women of Worcestershire. No commitments, just good times. But lately Adam has been feeling adrift—his wild ways more cautionary than idyllic. Writer Sienna Meadows is new to this picturesque corner of England. Looking for local color to inspire her latest work, she’s rented a cottage near the marina. And there’s no more stimulating a view than Adam. Despite his reputation, he’s making Sienna feel a little unmoored. But Sienna wants something more than just a pleasure cruise. She knows that beneath Adam’s charm is a vulnerable man with a damaged past and broken heart. And she’s is determined to mend if—if only he’ll let her. “Sometimes a story sticks with you long after the final word is read. The Rest of My Life is that kind of story.” —Keeper Bookshelf

The New York Times Current History

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Publisher :
ISBN 13 :
Total Pages : 722 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The New York Times Current History by :

Download or read book The New York Times Current History written by and published by . This book was released on 1917 with total page 722 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Aeroplane

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Publisher :
ISBN 13 :
Total Pages : 592 pages
Book Rating : 4.:/5 ( download)

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Book Synopsis Aeroplane by :

Download or read book Aeroplane written by and published by . This book was released on 1914 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Delphi Complete Works of Hans Holbein the Younger (Illustrated)

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Publisher : Delphi Classics
ISBN 13 : 1801700567
Total Pages : 784 pages
Book Rating : 4.8/5 (17 download)

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Book Synopsis Delphi Complete Works of Hans Holbein the Younger (Illustrated) by : Hans Holbein the Younger

Download or read book Delphi Complete Works of Hans Holbein the Younger (Illustrated) written by Hans Holbein the Younger and published by Delphi Classics. This book was released on 2022-05-12 with total page 784 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hans Holbein the Younger, a Northern Renaissance master generally regarded as one of the greatest portraitists of art history, came from a family of prominent artists. His stunning portraits are renowned for their unprecedented naturalism and precise draughtsmanship. Holbein’s most enduring achievement is his record of the court of King Henry VIII, which we continue to view through his eyes and unique mode of expression. The influence of his work on the course of English portraiture is immeasurable, as he created a portrait type that elevated the status of English portraiture to a European level for the first time. Delphi’s Masters of Art Series presents the world’s first digital e-Art books, allowing readers to explore the works of great artists in comprehensive detail. This volume presents Holbein’s complete works in beautiful detail, with concise introductions, hundreds of high quality images and the usual Delphi bonus material. (Version 1) * The complete paintings of Hans Holbein – over 150 images, fully indexed and arranged in chronological and alphabetical order * Includes reproductions of rare and contested works * Features a special ‘Highlights’ section, with concise introductions to the masterpieces, giving valuable contextual information * Enlarged ‘Detail’ images, allowing you to explore Holbein’s celebrated works in detail, as featured in traditional art books * Hundreds of images in colour – highly recommended for viewing on tablets and smartphones or as a valuable reference tool on more conventional eReaders * Special chronological and alphabetical contents tables for the paintings * Easily locate the artworks you wish to view * Includes Holbein’s drawings – explore the artist’s varied works * Features three bonus biographies, including Chamberlain’s seminal study – discover Holbein's artistic and personal life Please visit www.delphiclassics.com to browse through our range of exciting e-Art books CONTENTS: The Highlights Portrait of Jakob Meyer (1516) Portrait of Bonifacius Amerbach (1519) The Body of the Dead Christ in the Tomb (1522) Portrait of Erasmus (1523) The Passion of Christ (1524) Meyer Madonna (1526) Lais of Corinth (1526) Portrait of Sir Thomas More (1527) Portrait of the Artist’s Family (1529) Portrait of Georg Gisze of Danzig (1532) The Ambassadors (1533) Portrait of Thomas Cromwell (c. 1533) Portrait of Sir Richard Southwell (1536) Portrait of Henry VIII (1536) Portrait of Jane Seymour (1537) Portrait of Anne of Cleeves (1539) Portrait of an Unknown Lady (1541) Self Portrait (1543) The Paintings The Complete Paintings Alphabetical List of Paintings The Drawings List of Drawings The Biographies Brief Biography of Hans Holbein (1900) by Lionel Henry Cust Hans Holbein (1902) by Arthur B. Chamberlain Holbein (1904) by Beatrice Fortescue Please visit www.delphiclassics.com to browse through our range of exciting titles or to buy the whole Art series as a Super Set

Municipal Engineering; Sanitary Record and the Municipal Motor

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Publisher :
ISBN 13 :
Total Pages : 736 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Municipal Engineering; Sanitary Record and the Municipal Motor by :

Download or read book Municipal Engineering; Sanitary Record and the Municipal Motor written by and published by . This book was released on 1927 with total page 736 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Grey Fish

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Publisher :
ISBN 13 :
Total Pages : 314 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Grey Fish by : W. Victor Cook

Download or read book Grey Fish written by W. Victor Cook and published by . This book was released on 1919 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Foreign Relations of the United States

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Publisher :
ISBN 13 :
Total Pages : 1078 pages
Book Rating : 4.4/5 (91 download)

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Book Synopsis Foreign Relations of the United States by : United States. Department of State

Download or read book Foreign Relations of the United States written by United States. Department of State and published by . This book was released on 1943 with total page 1078 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Reflections of a Baby Boomer

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Publisher : Trafford Publishing
ISBN 13 : 1412038960
Total Pages : 286 pages
Book Rating : 4.4/5 (12 download)

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Book Synopsis Reflections of a Baby Boomer by : Janice Hiatt Steil

Download or read book Reflections of a Baby Boomer written by Janice Hiatt Steil and published by Trafford Publishing. This book was released on 2004 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: The seventy-six million Americans born between 1946 and 1965 have reshaped America with their style, their tastes and, above all, by their sheer numbers. The Boomers are passing through American history, outnumbering the previous generation by a staggering 28 million. This book is a refreshing reminder of what we considered the simpler, quieter times of the fifties, surviving the turbulent sixties and further impressions of a baby boomer growing up in Tulsa, Oklahoma. Hopefully, it will take you on a trip down memory lane. Times have changed so much from the fifties, some for the good, some for the bad, but life does go on and we as "baby boomers" will survive.

Parliamentary Debates

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Publisher :
ISBN 13 :
Total Pages : 1358 pages
Book Rating : 4.:/5 (28 download)

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Book Synopsis Parliamentary Debates by : New Zealand. Parliament

Download or read book Parliamentary Debates written by New Zealand. Parliament and published by . This book was released on 1935 with total page 1358 pages. Available in PDF, EPUB and Kindle. Book excerpt: