The Ism Method Version 3

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The ISM method Version 3

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Author : Jan van Bon
Publisher : Van Haren
ISBN 13 : 9401801991
Total Pages : 373 pages
Book Rating : 4.4/5 (18 download)

Book Synopsis The ISM method Version 3 by : Jan van Bon

Download or read book The ISM method Version 3 written by Jan van Bon and published by Van Haren. This book was released on 2017-06-30 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes a revolutionary approach on how to successfully implement IT service management (ITSM) in an easier, faster, cheaper, and especially more effective way.In the book, the lessons of 30 years are used to put an end to the chaos and complexity of ineffective ITSM projects. Based on simple paradigms, a single and compact solution is described for the integrated service management with People, Process and Product. This is not achieved by setting ITIL or ASL aside, but by rearranging the many valuable elements of these frameworks into a simple logical structure, and filling the gaps. Although the paradigms are explained extensively in the book, the solution is very practical and has been proven in recent years in dozens of projects with small and large organizations.This publication describes the implementation method, with a strong focus on quality assurance and cultural change, a comprehensive definition list, and an example of a compact process model.

The ISM method version 5

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Author : Wim Hoving
Publisher : Van Haren
ISBN 13 : 9401811261
Total Pages : 281 pages
Book Rating : 4.4/5 (18 download)

Book Synopsis The ISM method version 5 by : Wim Hoving

Download or read book The ISM method version 5 written by Wim Hoving and published by Van Haren. This book was released on 2024-01-31 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customers expect increasingly valuable IT services, services that are flexible, reliable, secure, and efficient. Services that optimally support their users in their work. At the same time, IT organizations are struggling with rapidly changing applications and techniques, increasing compliance requirements, suppliers, and a shortage of employees. ITSM methods such as ITIL, DevOps, XLA, IT4IT, and SIAM are valuable and provide many insights and guidelines and are set up in practice, but due to their complexity and size, they are almost never successfully applied. The road to go is a result-oriented applicable method that is compact and complete, and maximally supports the entire IT organization in creating valuable IT services. A method that is both manageable and executable. ISM Version 5 (Integrated Service Management) uses just seven processes to organize the supply chain from customer to suppliers, and from strategy to operations. It supports the professionals with compact, recognizable, and applicable frameworks and supports the managers with result-oriented and clear control. The holistic design guarantees the coherence in the method across the entire service delivery chain. In ISM Version 5, the most important ITSM developments of recent years such as customer value, experience management, agile, and OBM are integrated into one single solution that is exceptionally applicable due to its compactness, and extremely efficient due to its completeness. With ISM Version 5, every IT organization is offered a clear perspective that can be adopted at its own pace. This book is primarily aimed at all managers and professionals in the IT organization who want insight into the possibilities of result-oriented IT Service Management. In addition to the ISM foundation training, it also forms the basis for the ISM foundation exam. ISM, smart co-creation of customer value.

ISM 5 Foundation Courseware – English

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Author : Rolf Smits
Publisher : Van Haren
ISBN 13 : 940181080X
Total Pages : 141 pages
Book Rating : 4.4/5 (18 download)

Book Synopsis ISM 5 Foundation Courseware – English by : Rolf Smits

Download or read book ISM 5 Foundation Courseware – English written by Rolf Smits and published by Van Haren. This book was released on 2024-02-01 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: This courseware serves as the official teaching material of the ISM 5 Foundation. The content of the ISM 5 Foundation training is fully based on the content of the standard ISM method version 5. During this training you will learn, among other things, how to apply IT service management and how to abstract and nuance service issues. In addition, you will learn how to use a process model in the context of control issues and how to gain insight into the application of the assets People, Process and Product. You will also learn how to place the influence of environmental factors in the context of service delivery (for example in an outsourced situation) and how to improve using a methodical approach according to ISM. During the ISM Foundation training various working methods are applied, such as transfer of theory, discussion based on practical examples and practical assignments, reflection on one's own work situation and reflection on the participant's own contribution to service delivery. The trainer can decide in which form and order the material from the syllabus will be covered. It is not necessary to follow the arrangement from the syllabus, but it is important that all the material from the syllabus is covered during the training. For certified trainers, a basic set of sheets is available that covers all material and includes figures from the book "The ISM Method." The recommended study load for this training around 14 hours.

The Annual American Catalogue

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Author :
Publisher :
ISBN 13 :
Total Pages : 404 pages
Book Rating : 4.3/5 (91 download)

Book Synopsis The Annual American Catalogue by :

Download or read book The Annual American Catalogue written by and published by . This book was released on 1898 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Catalogue of Stirling's and Glasgow Library

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Author : Glasgow (Scotland). Public Libraries. Stirling's Library
Publisher :
ISBN 13 :
Total Pages : 642 pages
Book Rating : 4.M/5 ( download)

Book Synopsis Catalogue of Stirling's and Glasgow Library by : Glasgow (Scotland). Public Libraries. Stirling's Library

Download or read book Catalogue of Stirling's and Glasgow Library written by Glasgow (Scotland). Public Libraries. Stirling's Library and published by . This book was released on 1888 with total page 642 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Annual American Catalogue 1886-1900

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Author :
Publisher :
ISBN 13 :
Total Pages : 652 pages
Book Rating : 4.M/5 ( download)

Book Synopsis The Annual American Catalogue 1886-1900 by :

Download or read book The Annual American Catalogue 1886-1900 written by and published by . This book was released on 1898 with total page 652 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Catalogue of the Library of the Peabody Institute of the City of Baltimore ...

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Author : George Peabody Library
Publisher :
ISBN 13 :
Total Pages : 634 pages
Book Rating : 4.3/5 (555 download)

Book Synopsis Catalogue of the Library of the Peabody Institute of the City of Baltimore ... by : George Peabody Library

Download or read book Catalogue of the Library of the Peabody Institute of the City of Baltimore ... written by George Peabody Library and published by . This book was released on 1889 with total page 634 pages. Available in PDF, EPUB and Kindle. Book excerpt:

2400 Business Books and Guide to Business Literature

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Author : New Jersey. Public Library
Publisher :
ISBN 13 :
Total Pages : 478 pages
Book Rating : 4.:/5 (318 download)

Book Synopsis 2400 Business Books and Guide to Business Literature by : New Jersey. Public Library

Download or read book 2400 Business Books and Guide to Business Literature written by New Jersey. Public Library and published by . This book was released on 1920 with total page 478 pages. Available in PDF, EPUB and Kindle. Book excerpt:

2100 Business Books, and Guide to Business Literature

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Author : Newark Public Library. Business Branch
Publisher :
ISBN 13 :
Total Pages : 474 pages
Book Rating : 4.:/5 (319 download)

Book Synopsis 2100 Business Books, and Guide to Business Literature by : Newark Public Library. Business Branch

Download or read book 2100 Business Books, and Guide to Business Literature written by Newark Public Library. Business Branch and published by . This book was released on 1920 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Catalogue...authors, Titles, Subjects, and Classes

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Author : Brooklyn Public Library
Publisher :
ISBN 13 :
Total Pages : 418 pages
Book Rating : 4.:/5 (319 download)

Book Synopsis Catalogue...authors, Titles, Subjects, and Classes by : Brooklyn Public Library

Download or read book Catalogue...authors, Titles, Subjects, and Classes written by Brooklyn Public Library and published by . This book was released on 1878 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt:

2400 Business Books

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Author : Newark Public Library. Business Branch
Publisher :
ISBN 13 :
Total Pages : 476 pages
Book Rating : 4.:/5 (2 download)

Book Synopsis 2400 Business Books by : Newark Public Library. Business Branch

Download or read book 2400 Business Books written by Newark Public Library. Business Branch and published by . This book was released on 1920 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Index-catalogue of Medical and Veterinary Zoology

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Author :
Publisher :
ISBN 13 :
Total Pages : 622 pages
Book Rating : 4.:/5 (29 download)

Book Synopsis Index-catalogue of Medical and Veterinary Zoology by :

Download or read book Index-catalogue of Medical and Veterinary Zoology written by and published by . This book was released on 1975 with total page 622 pages. Available in PDF, EPUB and Kindle. Book excerpt:

B-M, pages 401-802

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Author : Brooklyn Library
Publisher :
ISBN 13 :
Total Pages : 422 pages
Book Rating : 4.A/5 ( download)

Book Synopsis B-M, pages 401-802 by : Brooklyn Library

Download or read book B-M, pages 401-802 written by Brooklyn Library and published by . This book was released on 1878 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Catalogue of the Mercantile Library of the City of Brooklyn

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Author :
Publisher :
ISBN 13 :
Total Pages : 422 pages
Book Rating : 4.:/5 (334 download)

Book Synopsis Catalogue of the Mercantile Library of the City of Brooklyn by :

Download or read book Catalogue of the Mercantile Library of the City of Brooklyn written by and published by . This book was released on 1878 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Encyclopaedic Dictionary

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Author : Robert Hunter
Publisher :
ISBN 13 :
Total Pages : 400 pages
Book Rating : 4.:/5 (334 download)

Book Synopsis The Encyclopaedic Dictionary by : Robert Hunter

Download or read book The Encyclopaedic Dictionary written by Robert Hunter and published by . This book was released on 1886 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Journal of the Society of Chemical Industry

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Author : Society of Chemical Industry (Great Britain)
Publisher :
ISBN 13 :
Total Pages : 2312 pages
Book Rating : 4.:/5 (89 download)

Book Synopsis Journal of the Society of Chemical Industry by : Society of Chemical Industry (Great Britain)

Download or read book Journal of the Society of Chemical Industry written by Society of Chemical Industry (Great Britain) and published by . This book was released on 1922 with total page 2312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lists of members for 1882-1903 issued in v. 1-22, after which they were published separately.

Publishers' Weekly

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Author :
Publisher :
ISBN 13 :
Total Pages : 1068 pages
Book Rating : 4.B/5 (1 download)

Book Synopsis Publishers' Weekly by :

Download or read book Publishers' Weekly written by and published by . This book was released on 1897 with total page 1068 pages. Available in PDF, EPUB and Kindle. Book excerpt: