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The Interaction Of Contract Control And Relational Norms As Governance Mechanisms In Is Outsourcing Relationships
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Book Synopsis The Interaction of Contract, Control, and Relational Norms as Governance Mechanisms in IS Outsourcing Relationships by : Daniel Kuhlmann
Download or read book The Interaction of Contract, Control, and Relational Norms as Governance Mechanisms in IS Outsourcing Relationships written by Daniel Kuhlmann and published by Diplomarbeiten Agentur. This book was released on 2012-02-07 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inhaltsangabe:Abstract: The dynamics of the relationship between service recipient and service provider in IS outsourcing relationships recently gained increased attention as relationships are believed to have a considerable influence on IS outsourcing success. This thesis adds to this growing field of interest by developing an IS outsourcing relationship framework in the form of a process model. Three rather disjointed areas of research, namely contractual governance, relational norms, and control, have been set in a common context by interrelating them as the three main governance modes that jointly influence the relationship. One in-depth case study has been conducted in order to provide first empirical evidence and to gain deeper insights into the dynamics of relationship governance. The proposed model could be confirmed in general, revealing the following insights: first, contractual and relational governance modes determine the rules that govern the relationship while control is used to execute and enforce specified rules. All three jointly influence the state of the relationship. Second, relational norms have only been observed at an individual level and not at an organizational one. Third, formal control modes have been used to execute and enforce relational norms. This finding contradicts current control theory. Fourth, while contractual and relational governance are seen as complementary and equally important, relational norms have been left completely unmanaged in the observed organization due to a lack of adequate approaches. These results are discussed in detail to outline opportunities for further research. Inhaltsverzeichnis:Table of Contents: List of Figuresv List of Tablesvi List of Abbreviationsvii List of Keywordsviii Abstractx 1.Introduction1 1.1Motivation and Objectives1 1.2Structure of the Thesis2 2.Theoretical Foundations3 2.1IS Outsourcing3 2.2IS Outsourcing Relationships5 2.2.1IS Outsourcing Relationships as Inter-Organizational Exchanges5 2.2.2Underlying Challenges of IS Outsourcing Relationships12 2.2.3IS Outsourcing Relationship Governance Modes18 2.2.3.1Contractual Governance21 2.2.3.2Relational Governance25 2.3Control29 2.4IS Outsourcing Success38 3.Research Model and Propositions39 3.1Research Approach39 3.2Research Model42 3.2.1Research Questions, Objectives, and Approaches42 3.2.2Towards an IS Outsourcing Relationship Framework43 3.2.3Description of the Research Model47 3.2.4Summary of [...]
Book Synopsis Governing IT Outsourcing Relationships: The Roles of Contract, Control, and Relational Norms by : Daniel Kuhlmann
Download or read book Governing IT Outsourcing Relationships: The Roles of Contract, Control, and Relational Norms written by Daniel Kuhlmann and published by Diplomica Verlag. This book was released on 2012-08 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: The dynamics of the relationship between service recipient and service provider in IS outsourcing relationships recently gained increased attention as relationships are believed to have a considerable influence on IS outsourcing success. This study adds to this growing field of interest by developing an IS outsourcing relationship framework in the form of a process model. Three rather disjointed areas of research, namely contractual governance, relational norms, and control, have been set in a common context by interrelating them as the three main governance modes that jointly influence the relationship. One in-depth case study has been conducted in order to provide first empirical evidence and to gain deeper insights into the dynamics of relationship governance. The proposed model could be confirmed in general, revealing the following insights: first, contractual and relational governance modes determine the rules that govern the relationship while control is used to execute and enforce specified rules. All three jointly influence the state of the relationship. Second, relational norms have only been observed at an individual level and not at an organizational one. Third, formal control modes have been used to execute and enforce relational norms. This finding contradicts current control theory. Fourth, while contractual and relational governance are seen as complementary and equally important, relational norms have been left completely unmanaged in the observed organization due to a lack of adequate approaches. These results are discussed in detail to outline opportunities for further research.
Book Synopsis New Studies in Global IT and Business Services Outsourcing by : Julia Kotlarsky
Download or read book New Studies in Global IT and Business Services Outsourcing written by Julia Kotlarsky and published by Springer. This book was released on 2011-10-09 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains 11 carefully revised and selected papers from the 5th Workshop on Global Sourcing, held in Courchevel, France, March 14-17, 2011. They have been gleaned from a vast empirical base brought together by leading researchers in information systems, strategic management, and operations. This volume is intended for use by students, academics, and practitioners interested in the outsourcing and offshoring of information technology and business processes. It offers a review of the key topics in outsourcing and offshoring, populated with practical frameworks that serve as a tool kit for students and managers. The topics discussed combine theoretical and practical insights, and they are extensively illustrated by case studies from client and vendor organizations. Last but not least, the book examines current and future trends in outsourcing and offshoring, paying particular attention to how innovation can be realized in global or outsourced software development environments.
Book Synopsis IT Outsourcing Governance by : Stefanie Leimeister
Download or read book IT Outsourcing Governance written by Stefanie Leimeister and published by Springer Science & Business Media. This book was released on 2010-11-18 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stefanie Leimeister examines different types of IT outsourcing relationships and their characteristics depending on the outsourcing clients’ underlying expectations. The author derives actionable advice for applicable strategies and an effective allocation of resources for an outsourcing venture.
Book Synopsis Advances in Global Sourcing. Models, Governance, and Relationships by : Ilan Oshri
Download or read book Advances in Global Sourcing. Models, Governance, and Relationships written by Ilan Oshri and published by Springer. This book was released on 2013-09-12 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains 13 papers from the 7th Workshop on Global Sourcing, held in Val d’Isère, France, during March 11–14, 2013, which were carefully reviewed and selected from 40 submissions. They are based on a vast empirical base brought together by leading researchers in information systems, strategic management, and operations. This volume is intended for students, academics, and practitioners interested in research results and experiences on outsourcing and offshoring of information technology and business processes. The topics discussed represent both client and supplier perspectives on sourcing of global services, combine theoretical and practical insights regarding challenges that both clients and vendors face, and include case studies from client and vendor organizations.
Book Synopsis Theory-Guided Modeling and Empiricism in Information Systems Research by : Armin Heinzl
Download or read book Theory-Guided Modeling and Empiricism in Information Systems Research written by Armin Heinzl and published by Springer Science & Business Media. This book was released on 2011-10-25 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: This editorial book presents twelve contributions from the German “Wirtschaftsinformatik” that exemplify the contemporary approach of theory-guided modeling and empiricism which complements existing approaches. It summarizes recent research which has been presented at major international and national conferences in order to demonstrate the growing importance of this stream of research.
Book Synopsis Outsourcing Global Services by : I. Oshri
Download or read book Outsourcing Global Services written by I. Oshri and published by Springer. This book was released on 2008-07-03 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides in-depth insights into the practices that lead to success in outsourcing global services. Written by internationally acclaimed academics, it covers best practices on IT outsourcing, business process outsourcing and netsourcing. This book is a must read for any practitioner, academic or student concerned with global sourcing.
Book Synopsis Information Systems Outsourcing by : Rudy Hirschheim
Download or read book Information Systems Outsourcing written by Rudy Hirschheim and published by Springer. This book was released on 2014-08-12 with total page 511 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both. The book should be of interest to all academics and students in the fields of Information Systems, Management and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.
Book Synopsis Handbook of Research on Global Supply Chain Management by : Christiansen, Bryan
Download or read book Handbook of Research on Global Supply Chain Management written by Christiansen, Bryan and published by IGI Global. This book was released on 2015-11-12 with total page 718 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supply Chain Management (SCM) has always been an important aspect of an enterprise’s business model and an effective supply chain network is essential to remaining competitive in a global environment. By properly managing the flow of goods and services, businesses can operate more efficiently while managing most of the workload behind-the-scenes. The Handbook of Research on Global Supply Chain Management is an in-depth reference source that covers emerging issues and relevant applications of information pertaining to supply chain management from an international perspective. Featuring coverage on topics such as the global importance of SCMs to strategies for producing an effective supply chain, this comprehensive publication is an essential resource for academics and business professionals alike interested in uncovering managerial insight and logistics solutions.
Book Synopsis The Relationship Advantage by : Thomas Kern
Download or read book The Relationship Advantage written by Thomas Kern and published by Oxford University Press, USA. This book was released on 2001 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: An insight for both practitioners and academics on how to achieve a relationship advantage, this text examines five case studies, identifying the key dimensions of an outsourcing relationship.
Book Synopsis Socio-Political Risk Management by : Kurt J. Engemann
Download or read book Socio-Political Risk Management written by Kurt J. Engemann and published by Walter de Gruyter GmbH & Co KG. This book was released on 2023-04-27 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing risk necessitates an understanding of both how to avoid detrimental outcomes and to reap beneficial results. Organizations are regularly confronted with complex decisions involving risk and the impending consequences of the negative impact of its manifestation. However, the positive aspects of embracing risk should also be sufficiently evaluated to obtain a full assessment of opportunities. Socio-Political Risk Management: Assessing and Managing Global Insecurity covers a range of viewpoints and issues which can be applied to various organizational agency structures. These perspectives examine how social and political risk can impact an agency, and what recommendations are made to adapt, mitigate, and strengthen the organization against political risk. Accessibility to personnel and agencies via social media, the internet and public exposure compounded with political and social societal shifts have led many agencies in a constant spin to assuage and sustain viability and relevance publicly. Socio-Political Risk Management: Assessing and Managing Global Insecurity serves the readers by raising awareness and the necessity to control social and political risks in their organizations. This volume explores pathways for those in differing organizational structures to find common threads pertaining to social and political risks. An important goal of the work is also to develop a framework for managing and exploiting risk that can be applied at the organizational level.
Book Synopsis Logistics Management by : Jan Dethloff
Download or read book Logistics Management written by Jan Dethloff and published by Springer. This book was released on 2014-12-30 with total page 522 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book gathers papers presented at the Logistik-Management-Konferenz 2013, which was organized by the VHB Wissenschaftliche Kommission Logistik and held in Bremen, Germany. The papers reflect the current state-of-the-art in logistics and supply chain management, focusing on environmental sustainability in logistics and supply chain network dynamics and control. The target audience primarily consists of researchers and practitioners in the field, but the book may also be beneficial for graduate students.
Book Synopsis Information Systems and Outsourcing by : M. Lacity
Download or read book Information Systems and Outsourcing written by M. Lacity and published by Springer. This book was released on 2008-11-19 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new look at nearly 20 years of theoretical and practical research on IT outsourcing. The book explores how good IT outsourcing theories shape practice and how effective IT outsourcing practices inform theory. It highlights the importance of examining theories borrowed from economics, strategy, and sociology to study IT outsourcing.
Book Synopsis Public Management and Governance by : Tony Bovaird
Download or read book Public Management and Governance written by Tony Bovaird and published by Taylor & Francis. This book was released on 2023-09-29 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public Management and Governance is the leading text in international public management and governance and an ideal introduction to all aspects of this field. It combines rigorous insight from pre-eminent scholars around the world with a clear structure and supportive, thoughtful, and intuitive pedagogy. This revised and updated fourth edition responds to the significant changes in the external environment, as well as the field itself. It includes six new chapters covering aspects of increasing importance: Public management and governance developments in non-OECD countries Risk and resilience Innovation in public management and governance Digital public management Digital public governance Behavioural approaches to public policy Throughout the new edition, there is a wealth of new content on emergent topics such as collaborative leadership, diversity and inclusion, complexity theory and evidence-informed policy. Each chapter is supplemented with discussion questions, group and individual exercises, case studies and recommendations on further reading; this edition also includes more international cases. This highly respected text is an essential resource for all students on undergraduate and postgraduate courses in public management, public administration, government, and public policy as well as for policymakers and practitioners seeking an up-to-date guide to the field.
Book Synopsis Proceedings of the 4th Asia Pacific Management Research Conference (APMRC 2022) by : Eva Hotnaidah Saragih
Download or read book Proceedings of the 4th Asia Pacific Management Research Conference (APMRC 2022) written by Eva Hotnaidah Saragih and published by Springer Nature. This book was released on 2023-02-10 with total page 745 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an open access book. It has been our great honor to welcome all the participants to the 4th Asia-Pacific Management Research Conference was held in Surabaya, Indonesia, on May 18th–20th, 2022 as a hybrid conference (virtualy conference). I recalled formulating the concept and conducting this conference with the Research Center and Case Clearing House (RC-CCH) Team back in 2017. The conference encourages fresh and impactful studies that address the latest issues and topics, particularly in economics, management, business, and accounting. The forum particularly welcomes the discussion and sharing among research fellows in a semi-formal academic setting. As we reach the fourth conference, we are confident that we will maintain a contribution to the global literature. It is undeniable that the theme of the COVID-19 Pandemic is the main issue of this fourth conference, but rather than focusing on the misery, we look for models, technologies, and concepts that are beneficial for the economy and businesses to grow toward the new normal. This conference received 136 abstracts, of which 57 were accepted articles in Atlantis Proceeding.
Book Synopsis Business Process Outsourcing for Strategic Advantage by : Saxena
Download or read book Business Process Outsourcing for Strategic Advantage written by Saxena and published by Excel Books India. This book was released on 2009 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Human Resource Management in Virtual Organizations by : Robert L. Heneman
Download or read book Human Resource Management in Virtual Organizations written by Robert L. Heneman and published by IAP. This book was released on 2002-10-01 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sections covered in this book include: defining virtual organizations and implications for human resource management; outsourcing human resources; job analysis and competency assessment; training and development; performance management; compensation; and negotiations.
