The Hard And Soft Side Of Change

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The Hard and Soft Sides of Change Management

Author : Kathryn Zukof
Publisher : Association for Talent Development
ISBN 13 : 1950496880
Total Pages : 479 pages
Book Rating : 4.9/5 (54 download)

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Book Synopsis The Hard and Soft Sides of Change Management by : Kathryn Zukof

Download or read book The Hard and Soft Sides of Change Management written by Kathryn Zukof and published by Association for Talent Development. This book was released on 2021-03-23 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change isn’t going anywhere. Learn how to manage it. We live in a wild world of volatility, unpredictability, chaos, and ambiguity, with change seemingly as the only constant. Change can be difficult. It often induces resistance, panic, and fatigue. And, as you may expect or have experienced first-hand, many organizations aren’t handling change all that well, with many efforts resulting in failure. What you may not realize, however, is that some workplace change initiatives are stunning successes, rolling out smoothly and more easily embraced. Why do some change initiatives fail while others succeed? How can organizations and employees handle change better? In The Hard and Soft Sides of Change Management, Kathryn Zukof offers practices and approaches to help you and your organization roll out, receive, and manage change effectively. Namely, Zukoff shows that you need to manage the process (or the “hard”) side and the people (or the “soft”) side of change and find the sweet spot between the two. She demonstrates that when you integrate both sides, you and your organization can make change less of a hit-or-miss affair. Successful change management means deploying sound project management techniques that increase the odds of achieving the outcomes of your change initiative. It also means helping employees understand the need and vision for change, so they feel less threatened by it and become excited and energized by what’s ahead. To deliver best results, you need to: Define the change and how to get there—with project charters and plans. Involve the right people in the right ways—from dedicated change teams to affected stakeholders. Build support, understanding, and awareness—with communication, training, and resistance management plans. Assess progress and adjust along the way—through action reviews and steps to tackle thorny issues. Capturing the inherently messy nature of workplace change—from technology implementations, mergers and acquisitions, and business transformations to office relocations and more—this book offers tangible insights to help you and your organization tackle change challenges. Follow the book’s tools and practices to lessen the messy and objectionable parts of change and actively give your change initiatives the best chance for positive outcomes.

Why Is the Soft Side the Hardest Part?

Author : William D. Mayo
Publisher : AuthorHouse
ISBN 13 : 1463474385
Total Pages : 132 pages
Book Rating : 4.4/5 (634 download)

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Book Synopsis Why Is the Soft Side the Hardest Part? by : William D. Mayo

Download or read book Why Is the Soft Side the Hardest Part? written by William D. Mayo and published by AuthorHouse. This book was released on 2011-10-20 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many managers thrive on overseeing budgets and paperwork, but theyre intimidated when it comes to communicating, listening, and being diplomatic. These skills are often seen as side dishes to the real meat of business, but in private, veteran managers will tell you that these soft-side skills matter the most. William D. Mayo, who served his country in the U.S. Navy for nine years before spending almost thirty years at Caterpillar Inc., helps you master soft-side skills that will boost results at your business or organization. Learn how to: achieve more while experiencing less stress; speak the truth without apologyespecially when dealing with employees; and deploy a people-centric philosophy rooted in courage, service, love, and authenticity to unleash the power of people. Mayo weaves in lessons from his experiences as an executive officer of a ship, a battalion commander for more than nine hundred recruits and senior noncommissioned officers, and an executive at one of Americas industrial giants and most admired companies so you can master soft-side skills that will boost performance.

ADKAR

Author : Jeff Hiatt
Publisher : Prosci
ISBN 13 : 9781930885509
Total Pages : 164 pages
Book Rating : 4.8/5 (855 download)

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Book Synopsis ADKAR by : Jeff Hiatt

Download or read book ADKAR written by Jeff Hiatt and published by Prosci. This book was released on 2006 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.

Enlightenment

Author : David L. Phillips
Publisher : Xlibris Corporation
ISBN 13 : 1465317309
Total Pages : 342 pages
Book Rating : 4.4/5 (653 download)

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Book Synopsis Enlightenment by : David L. Phillips

Download or read book Enlightenment written by David L. Phillips and published by Xlibris Corporation. This book was released on 2007-08-30 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Statue of Liberty likeness illustrated on the cover of Enlightenment is a very symbolic image not only for Americans but for many other people of the world who harbor dreams for life, liberty, and the pursuit of happiness. However, there are many individual and collective responsibilities that come with any such vision. Most Americans know orderly governmental systems are required to maintain a civilized culture, but in many societies one often wonders what type is most appropriate. While the western democracy structure has had significant success to date, it is far from perfect even within the United States. The author has spent the past forty years working within national and international governmental systems from the grass roots local level to regional, state, and federal jurisdictions. In this book, he notes the timeless lessons learned from experience and history as well as new and innovative ways to utilize the modern age of information technology. The net result is an effort to create new public excellence from tired work cultures. In the future, it is clear that economic globalization with its associated social and cultural impacts will bring about a new competition between many societies and their related governmental structures. This simple reality means that less efficient future governments will jeopardize the very viability of their own cultures. Therefore, if Americans wish to effectively compete on the coming international level of tomorrow, they must get their collective governmental house in order today. Enlightenment illustrates how a healthy competitive environment can be developed and sustained without jeopardizing any of the freedoms and opportunities we have come to expect.

The Softer Side of Leadership

Author : Eugene B. Habecker
Publisher : InterVarsity Press
ISBN 13 : 1514009471
Total Pages : 266 pages
Book Rating : 4.5/5 (14 download)

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Book Synopsis The Softer Side of Leadership by : Eugene B. Habecker

Download or read book The Softer Side of Leadership written by Eugene B. Habecker and published by InterVarsity Press. This book was released on 2024-02-13 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing from his thirty-five years as a CEO, popular leadership literature, and the Scriptures, Eugene Habecker makes the case of the integration of soft skills, like emotional intelligence and character quality, in building healthier professional and personal lives and healthier organizations.

Transforming Leadership, Second Edition

Author : John D. Adams
Publisher : Cosimo, Inc.
ISBN 13 : 1596053658
Total Pages : 339 pages
Book Rating : 4.5/5 (96 download)

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Book Synopsis Transforming Leadership, Second Edition by : John D. Adams

Download or read book Transforming Leadership, Second Edition written by John D. Adams and published by Cosimo, Inc.. This book was released on 2005-11-01 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transforming Leadership is an outgrowth and extension of Transforming Work, acknowledging and exploring the crucial role of the organizational leadership in transformational change. This was the first practical guide for organizational leaders who wished to implement the concepts of "vision," "alignment," "work spirit," and "purpose" in their organizations. This Second Edition contains the original 20 chapters, plus the authors' reflections on their work at the turn of the century. John D. Adams, Ph.D. is a professor, speaker, author, consultant, and seminar leader. He has been at the forefront of the Organization Development and Transformation profession for over 35 years. His early articulation of issues facing organizations has provided a guiding light for the evolution of organization and change management consulting. Adams currently serves as the Chair of the Organizational Systems Ph.D. Program at the Saybrook Graduate School (San Francisco), and is a guest faculty member at The Bainbridge Island Graduate Institute in the MBA in Sustainability program. He also served as editor for two seminal works, Transforming Work and Transforming Leadership, both widely held as defining a new role for the Organization Development profession in a rapidly transforming world.

Switch

Author : Chip Heath
Publisher : Crown Currency
ISBN 13 : 030759016X
Total Pages : 322 pages
Book Rating : 4.3/5 (75 download)

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Book Synopsis Switch by : Chip Heath

Download or read book Switch written by Chip Heath and published by Crown Currency. This book was released on 2010-02-16 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives? The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind—that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort - but if it is overcome, change can come quickly. In Switch, the Heaths show how everyday people - employees and managers, parents and nurses - have united both minds and, as a result, achieved dramatic results: • The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients • The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping • The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.

The SAGE Handbook of Action Research

Author : Peter Reason
Publisher : SAGE
ISBN 13 : 1446206580
Total Pages : 753 pages
Book Rating : 4.4/5 (462 download)

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Book Synopsis The SAGE Handbook of Action Research by : Peter Reason

Download or read book The SAGE Handbook of Action Research written by Peter Reason and published by SAGE. This book was released on 2013-03-26 with total page 753 pages. Available in PDF, EPUB and Kindle. Book excerpt: ′For anyone seeking to create meaning out of life, inspire others with publication of research discoveries and insights, and help the world become a better place within which to live and work, action research holds great promise as an approach. The challenge is to do it well and with rigor. The Handbook is a magnificent collection of articles that will help the reader do all of that′ - Richard E. Boyatzis, Case Western Reserve University and ESADE ′This second volume will be a welcome extension of the landmark first volume of the SAGE Handbook of Action Research. It effectively secures the field′s ′second wave′ in a particularly powerful and creative articulation of well-theorised practice. It could not be more timely for a fast-growing field that has attracted recent appreciation from parties as disparate as Shell, 3M, Australian Aboriginal women in outback Australia working to prevent harm to children and the Secretary General of the UN′ - Yoland Wadsworth ′For anyone thinking about or doing action research, this book is an obligatory point of reference. If any one text both maps the action research paradigm, and at the same time moves it on, this is it′ - Bill Cooke, Manchester Business School Building on the strength of the seminal first edition, the The SAGE Handbook of Action Research has been completley updated to bring chapters in line with the latest qualitative and quantitative approaches in this field of social inquiry. Peter Reason and Hilary Bradbury have introduced new part commentaries that draw links between different contributions and show their interrelations. Throughout, the contributing authors really engage with the pragmatics of doing action research and demonstrate how this can be a rich and rewarding reflective practice. They tackle questions of how to integrate knowledge with action, how to collaborate with co-researchers in the field, and how to present the necessarily ′messy′ components in a coherent fashion. The organization of the volume reflects the many different issues and levels of analysis represented. This volume is an essential resource for scholars and professionals engaged in social and political inquiry, organizational research and education.

StartWithXML: Making the Case for Applying XML to a Publishing Workflow

Author : Mike Shatzkin
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1449379346
Total Pages : 51 pages
Book Rating : 4.4/5 (493 download)

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Book Synopsis StartWithXML: Making the Case for Applying XML to a Publishing Workflow by : Mike Shatzkin

Download or read book StartWithXML: Making the Case for Applying XML to a Publishing Workflow written by Mike Shatzkin and published by "O'Reilly Media, Inc.". This book was released on 2009-01-13 with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt: Publishers face a "Copernican change." Until recently, the book was"the sun" of a publishing solar system, and all other opportunitieswere subsidiary rights revolving as planets around it. Now, theintellectual property is the sun, and the book becomes just one of theorbiting opportunities. To be successful in the 21st centuryenvironment, publishers must produce agile content: content that canbe rendered in different forms without great additional expense. XMLprovides both a path to agility and opens opportunities for currentand future digital content revenue streams. StartWithXML is an industry-wide project to understand and spread theknowledge publishers need to move forward with XML. It's about thebusiness issues driving the "why" of XML and the technical andorganizational issues, strategies, and tactics underlying the "how" ofgetting started. This research report takes a pragmatic look at XMLworkflows, addressing questions such as: Where am I and where do I want to end up? How much benefit do I want to obtain from content reuse and repurposing? How much work do I want to do myself? How much time and money will this take? What can I do internally to increase my chances of success?

Breaking the Code of Change

Author : Nohria Beer
Publisher : Colloquia
ISBN 13 : 9781578513314
Total Pages : 507 pages
Book Rating : 4.5/5 (133 download)

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Book Synopsis Breaking the Code of Change by : Nohria Beer

Download or read book Breaking the Code of Change written by Nohria Beer and published by Colloquia. This book was released on 2000 with total page 507 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational change may well be the most oft-repeated and widely embraced term in all of corporate America-but it is also the least understood. The proof is in the numbers: Nearly two-thirds of all change efforts fail, and they carry with them huge human and economic tolls. Lacking any overarching paradigm for change, executives of large, underperforming organizations have been left with little guidance in how to choose the strategies that will lead them to sustained success. In Breaking the Code of Change, editors Michael Beer and Nitin Nohria provide a crucial starting point on the journey toward unlocking our understanding of organizational change. The book is based on a dynamic debate attended by the leading lights in the field-including scholars, consultants, and CEOs who have led successful transformations-and presents a series of articles, written by these experts, that collectively address the question: How can change be managed effectively? Beer and Nohria organize the book around two dominant, yet opposing, theories of change-one based on the creation of economic value (Theory E), and the other on building organizational capabilities for the long haul (Theory O). Structured in an unusual and engaging point-counterpoint style, the book enlists the reader directly in the debate, providing a comprehensive overview of the strengths and weaknesses of each theory along every dimension of the change process-from motivation to leadership to compensation issues. The editors argue that the key to solving the paradox of change lies not in choosing between the two processes, but in integrating them. They identify the crucial considerations leaders must make in selecting strategies that satisfy shareholders and develop lasting organizational capabilities. With a groundbreaking conceptual framework applicable to established corporations and small organizations alike, Breaking the Code of Change is a unique and authoritative contribution to academic research and management practice on the process of organizational change. Michael Beer is the Cahners-Rabb Professor of Business Administration at Harvard Business School. Nitin Nohria is the Richard P. Chapman Professor of Business Administration at Harvard Business School.

The First 90 Days, Updated and Expanded

Author : Michael Watkins
Publisher : Harvard Business Review Press
ISBN 13 : 1422188612
Total Pages : 301 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis The First 90 Days, Updated and Expanded by : Michael Watkins

Download or read book The First 90 Days, Updated and Expanded written by Michael Watkins and published by Harvard Business Review Press. This book was released on 2013-05-14 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this updated 10th anniversary edition, an internationally known leadership transition expert, drawing on real-world examples and groundbreaking research on leadership, emphasizes the importance of successful performance during the first 90 days in a new position. 100,000 first printing.

Leadership Transitions: The Watkins Collection (4 Items)

Author : Michael D. Watkins
Publisher : Harvard Business Review Press
ISBN 13 : 1625277954
Total Pages : 753 pages
Book Rating : 4.6/5 (252 download)

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Book Synopsis Leadership Transitions: The Watkins Collection (4 Items) by : Michael D. Watkins

Download or read book Leadership Transitions: The Watkins Collection (4 Items) written by Michael D. Watkins and published by Harvard Business Review Press. This book was released on 2014-08-19 with total page 753 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Harvard Business Review collection features the best in leadership transitions from celebrated author and advisor Michael D. Watkins. Watkins, who has worked for decades guiding senior leaders into new roles to help them and their organizations succeed, is the author of the international bestseller The First 90 Days. With more than 400,000 copies sold worldwide and published in more than 25 languages, the book has become the standard reference for leaders in transition. In addition to the full digital edition (ebook) of The First 90 Days, this collection includes digital editions of Watkins’ other popular works: Your Next Move, which guides professionals through the most common career transitions; Shaping the Game, on how to lead effective negotiations; and his 2012 Harvard Business Review article, “How Managers Become Leaders.” Watkins, whose ideas have guided some of the world’s best leaders through successful transitions, is the chairman of leadership development consultancy Genesis Advisers. Drawing on the perfect combination of research and hands-on experience, he has spent the last two decades working with leaders—both corporate and public—as they transition to new roles, negotiate the future of their organizations, and craft their legacy as leaders. He was previously a professor at the Kennedy School of Government at Harvard, Harvard Business School, INSEAD in France, and IMD in Switzerland.

Motivation, Beliefs, and Organizational Transformation

Author : Raymond T. Butkus
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313004382
Total Pages : 224 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Motivation, Beliefs, and Organizational Transformation by : Raymond T. Butkus

Download or read book Motivation, Beliefs, and Organizational Transformation written by Raymond T. Butkus and published by Bloomsbury Publishing USA. This book was released on 1999-06-30 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why does management encounter people problems whenever organizations attempt to change? Green and Butkus say this occurs because organizations overlook one of the most critical problems of change: how employees react it emotionally. Change is not about work processes or information systems alone. It is also about what people believe and feel—emotions such as anger, anxiety, confusion, and fear. Yet managers are usually unaware of these things,and those who are aware usually lack skills to manage these emotions effectively. They tend to rely on traditional incentive systems, which usually do not work. What does work? The one approach that has been applied consistently with positive results is Green's belief system of motivation and performance. Green and Butkus show how the belief system helps to bring negative feelings and convictions to the surface. They provide ways to identify the underlying emotional problems and find effective solutions. The belief system works, say the authors, because it goes directly to the source of the problem—employees themselves—to discover why motivation and performance problems occur and what can be done to solve them. This book describes applications of the belief system in a variety of work situations, including a recent effort at organizational transformation with AT&T's Business Communications Services (BCS) Division. It outlines in detail the process that BCS used to implement the belief system, starting at the highest management levels and cascading down to the organization's front lines. With a clear exposition of the belief system's theoretical underpinnings and nuts-and-bolts methods, Green and Butkus provide executive decision makers and planners throughout the organization with critical insights into the pitfalls in the implementation process and workable guidance on how to avoid them.

A Trainers Guide to Andragogy

Author : John D. Ingalls
Publisher :
ISBN 13 :
Total Pages : 254 pages
Book Rating : 4.:/5 (327 download)

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Book Synopsis A Trainers Guide to Andragogy by : John D. Ingalls

Download or read book A Trainers Guide to Andragogy written by John D. Ingalls and published by . This book was released on 1979 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The New Boss

Author : Peter Fischer
Publisher : Kogan Page Publishers
ISBN 13 : 0749455039
Total Pages : 193 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis The New Boss by : Peter Fischer

Download or read book The New Boss written by Peter Fischer and published by Kogan Page Publishers. This book was released on 2008-08-03 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: For all managers making a leadership transition, it is critical to engage with the new role rapidly to permit a seamless changeover and to ensure that staff remain engaged and focused. This handy guide provides you with the structure and guidance you need to minimise disruption and maximise performance during the crucial first 100 days. Written by Peter Fischer, an industrial psychologist and psychotherapist, the book provides you with tried and tested models and self-assessment techniques which allow you to manage expectations, build key relationships and drive through change during your first three months in charge. The first part of the book deals with the common problems faced by new managers in the early days of a new post, shows the right questions to ask and also provides really helpful advice on issues such as how to deal with a disappointed contender. The second part of the book looks at the problems faced by new appointees in different scenarios, including: internal promotion; external hire; big predecessor and little successor, the young high-potential manager and the overseas assignment. If you are a new manager, no matter the circumstances of your appointment, this book identifies all the problems you are likely to face, shows you how to deal with them, and allows you to hit the ground running in your new role.

The First 90 Days with Harvard Business Review article "How Managers Become Leaders" (2 Items)

Download The First 90 Days with Harvard Business Review article

Author : Michael D. Watkins
Publisher : Harvard Business Review Press
ISBN 13 : 1633691861
Total Pages : 312 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis The First 90 Days with Harvard Business Review article "How Managers Become Leaders" (2 Items) by : Michael D. Watkins

Download or read book The First 90 Days with Harvard Business Review article "How Managers Become Leaders" (2 Items) written by Michael D. Watkins and published by Harvard Business Review Press. This book was released on 2015-10-13 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Harvard Business Review collection, featuring the work of celebrated author and advisor Michael D. Watkins on leadership transitions, includes the international bestseller The First 90 Days, Updated and Expanded as well as the 2012 Harvard Business Review article, “How Managers Become Leaders.”

The Dynamics of Business Behavior

Author : Beirem Ben Barrah
Publisher : John Wiley & Sons
ISBN 13 : 1394196563
Total Pages : 294 pages
Book Rating : 4.3/5 (941 download)

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Book Synopsis The Dynamics of Business Behavior by : Beirem Ben Barrah

Download or read book The Dynamics of Business Behavior written by Beirem Ben Barrah and published by John Wiley & Sons. This book was released on 2024-04-02 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover practical and relevant insights from behavioral science you can apply immediately to manage change in your organization In The Dynamics of Business Behavior: An Evidence-Based Approach to Managing Organizational Change, cognitive neuropsychologist Philip Jordanov and entrepreneur Beirem Ben Barrah deliver an eye-opening new treatment of how to create organizational change with an evidence-based approach. The book includes interviews with more than 40 industry professionals across 15 sectors from companies like Johnson & Johnson and the three biggest Dutch banks discussing change approaches, challenges, and interventions to help bridge the gap between theory and practice. Readers will find useful step-by-step guides on eighteen interventions for six change areas, including psychological safety for stakeholder engagement and re-anchoring for leadership support. This book also discusses: The importance of strategic planning and risk management in DEI efforts through surveys and focus groups, yearly health scans, and qualitative and quantitative data The most common myths that leaders accidentally buy into as they guide their organizations Case studies of contemporary companies overcoming challenges using brain and behavior science A startlingly insightful and, at times, counterintuitive guide to implementing behavioral science in real-world organizations, The Dynamics of Business Behavior: An Evidence-Based Approach to Managing Organizational Change will earn a place on the bookshelves of managers, executives, directors, entrepreneurs, founders, marketers, department heads, salespeople, and other business leaders.