The Consultant's Scorecard, Second Edition: Tracking ROI and Bottom-Line Impact of Consulting Projects

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071759204
Total Pages : 288 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Consultant's Scorecard, Second Edition: Tracking ROI and Bottom-Line Impact of Consulting Projects by : Jack J. Phillips

Download or read book The Consultant's Scorecard, Second Edition: Tracking ROI and Bottom-Line Impact of Consulting Projects written by Jack J. Phillips and published by McGraw Hill Professional. This book was released on 2010-12-31 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether yours is a small one-person hop or a large mega-consulting powerhouse, the revised edition of The Consultant's Scorecard helps you move past the same old promises and provide cold, hard proof of success--which you must offer if you want to compete in today's fiercely competitive and fast-growing consulting industry. Jack and Patti Phillips have fully updated their authoritative work to put you in the best possible position to sell your services to clients who demand proof of unmistakable financial value. On the flipside, this book helps clients determine the validity of prospective consultants' promises and track progress after hiring. The Consultant’s Scorecard offers simple data collection techniques for measuring the value of a project in six key areas: Client satisfaction New knowledge and skills acquired by the client Successful project implementation Business unit impact Return on investment Intangible benefits In addition to enabling you to measure your contribution, this process provides a framework you can use to focus on results throughout the consulting intervention. The key concept in any consulting project today is "accountability." Senior managers are being held more and more accountable for the consulting fees they pay out--so they're requiring more accountability from consultants. The Consultant's Scorecard helps both parties involved in the process form rocksolid measurements of the value of any project. PRAISE FOR THE PREVIOUS EDITION OF THE CONSULTANT’S SCORECARD: "Jack Phillips's unique approach to measuring the return on investment of consulting makes The Consultant's Scorecard a must-read for anyone involved in the consulting process." -- Stephen R. Covey, author of the bestseller The 7 Habits of Highly Effective People Consulting clients are demanding more and more assurance that the large fees they pay will bring measurable results to their organizations. The Consultant's Scorecard is the tool you need to create effective impact and ROI statements for every project proposal you submit. Consultants and ROI experts Jack and Patti Phillips show how to measure and report value, results, and impact to dramatically expand your business. The Consultant's Scorecard includes: Examples of successful projects Important trends and timely issues Downloadable tools provided online Expansive self-assessment checklist Templates for easy use

The Consultant 's Scorecard

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Author :
Publisher :
ISBN 13 :
Total Pages : 288 pages
Book Rating : 4.:/5 (18 download)

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Book Synopsis The Consultant 's Scorecard by : Jack J. Phillips

Download or read book The Consultant 's Scorecard written by Jack J. Phillips and published by . This book was released on 2011 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether yours is a small one-person hop or a large mega-consulting powerhouse; this authoritative book offers simple data collection techniques for measuring the value of a project; and provides a framework you can use to focus on results throughout the consulting intervention. --

The Consultant'S Scorecard

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Author :
Publisher : Tata McGraw-Hill Education
ISBN 13 : 9780070590212
Total Pages : 0 pages
Book Rating : 4.5/5 (92 download)

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Book Synopsis The Consultant'S Scorecard by : Phillips

Download or read book The Consultant'S Scorecard written by Phillips and published by Tata McGraw-Hill Education. This book was released on 2004-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Consulting clients want to know that hte large fees they pay will bring measurable results to their organization--and successful consultants work hard to communicate the value of their work to clients. The problem is, both consultants and clients have been frustrated by the lack of rigorous methods for measuring the impact of the consultant's work. The Consultant's Scorecard offers solutions to this accountability crisis in the consulting profession by explaining how consultants can prove the value of their work to clients. Just as important, the book explains how clients can--and should--hold their consultants accountable for delivering measurable results.

The Consultant's Scorecard: Tracking Results and Bottom-Line Impact of Consulting Projects

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 9780071378963
Total Pages : 444 pages
Book Rating : 4.3/5 (789 download)

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Book Synopsis The Consultant's Scorecard: Tracking Results and Bottom-Line Impact of Consulting Projects by : Jack J. Phillips

Download or read book The Consultant's Scorecard: Tracking Results and Bottom-Line Impact of Consulting Projects written by Jack J. Phillips and published by McGraw Hill Professional. This book was released on 1999-12-22 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measure the business impact--and return on investment--of any consulting project! Consulting clients want to know that hte large fees they pay will bring measurable results to their organization--and successful consultants work hard to communicate the value of their work to clients. The problem is, both consultants and clients have been frustrated by the lack of rigorous methods for measuring the impact of the consultant's work. The Consultant's Scorecard offers solutions to this "accountability crisis" in the consulting profession by explaining how consultants can prove the value of their work to clients. Just as important, the book explains how clients can--and should--hold their consultants accountable for delivering measurable results. Written for both consultants and clients, The Consultant's Scorecard offers simple data collection techniques to help consultants in any industry measure the value of their work for clients in six key areas: client satisfaction; new knowledge and skills acquired by the client; successful project implementation; business unit impact; return on investment; intangible benefits. "The Consultant's Scorecard is the first book to present a comprehensive, practical approach to showing the bottom line of consulting. Using proven techniques, supported b examples from leading companies, six key measures are developed to show the complete impact of consulting, including measuring ROI. This balanced approach to measurement is essentiaal for consultants who want ot show the value of their interventions, and for clients who want to hold their consultants accountable for delivering measurable results. Jack Phillips' unique approach to measuring the return on investment of consulting makes The Consultant's Scorecard a must read for anyone involved in the consulting process."--Stephen R. Covey, author of the No. 1 best-seller, The Seven Habits of Highly Effective People.

The Consultant's Scorecard, Second Edition: Tracking ROI and Bottom-Line Impact of Consulting Projects

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Author :
Publisher : Mcgraw-hill
ISBN 13 : 9780071742825
Total Pages : 256 pages
Book Rating : 4.7/5 (428 download)

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Book Synopsis The Consultant's Scorecard, Second Edition: Tracking ROI and Bottom-Line Impact of Consulting Projects by : Jack Phillips

Download or read book The Consultant's Scorecard, Second Edition: Tracking ROI and Bottom-Line Impact of Consulting Projects written by Jack Phillips and published by Mcgraw-hill. This book was released on 2010-12-13 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether yours is a small one-person hop or a large mega-consulting powerhouse, the revised edition of The Consultant's Scorecard helps you move past the same old promises and provide cold, hard proof of success--which you must offer if you want to compete in today's fiercely competitive and fast-growing consulting industry. Jack and Patti Phillips have fully updated their authoritative work to put you in the best possible position to sell your services to clients who demand proof of unmistakable financial value. On the flipside, this book helps clients determine the validity of prospective consultants' promises and track progress after hiring. The Consultant’s Scorecard offers simple data collection techniques for measuring the value of a project in six key areas: Client satisfaction New knowledge and skills acquired by the client Successful project implementation Business unit impact Return on investment Intangible benefits In addition to enabling you to measure your contribution, this process provides a framework you can use to focus on results throughout the consulting intervention. The key concept in any consulting project today is "accountability." Senior managers are being held more and more accountable for the consulting fees they pay out--so they're requiring more accountability from consultants. The Consultant's Scorecard helps both parties involved in the process form rocksolid measurements of the value of any project. PRAISE FOR THE PREVIOUS EDITION OF THE CONSULTANT’S SCORECARD: "Jack Phillips's unique approach to measuring the return on investment of consulting makes The Consultant's Scorecard a must-read for anyone involved in the consulting process." -- Stephen R. Covey, author of the bestseller The 7 Habits of Highly Effective People Consulting clients are demanding more and more assurance that the large fees they pay will bring measurable results to their organizations. The Consultant's Scorecard is the tool you need to create effective impact and ROI statements for every project proposal you submit. Consultants and ROI experts Jack and Patti Phillips show how to measure and report value, results, and impact to dramatically expand your business. The Consultant's Scorecard includes: Examples of successful projects Important trends and timely issues Downloadable tools provided online Expansive self-assessment checklist Templates for easy use

The Consultant's Scorecard: Tracking Results and Bottom-Line Impact of Consulting Projects

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Author :
Publisher : McGraw-Hill
ISBN 13 : 9780071348164
Total Pages : 400 pages
Book Rating : 4.3/5 (481 download)

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Book Synopsis The Consultant's Scorecard: Tracking Results and Bottom-Line Impact of Consulting Projects by : Jack Phillips

Download or read book The Consultant's Scorecard: Tracking Results and Bottom-Line Impact of Consulting Projects written by Jack Phillips and published by McGraw-Hill. This book was released on 1999-12-01 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on innovative methods that have worked for leading companies including ATandT, Compaq, and Bristol Myers-Squibb, this book contains checklists, tables, and charts to help the reader isolate each critical area of the consulting project. Illustrations.

Balanced Scorecards and Operational Dashboards with Microsoft Excel

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470952547
Total Pages : 458 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis Balanced Scorecards and Operational Dashboards with Microsoft Excel by : Ron Person

Download or read book Balanced Scorecards and Operational Dashboards with Microsoft Excel written by Ron Person and published by John Wiley & Sons. This book was released on 2010-08-26 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: Created in Excel, balanced scorecards enable you to monitor operations and tactics, while operational dashboards is a set of indicators regarding the state of a business metric or process—both features are in high demand for many large organizations. This book serves as the first guide to focus on combining the benefits of balanced scorecards, operational dashboards, performance managements, and data visualization and then implement them in Microsoft Excel.

Scorecard Best Practices

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 9780470223734
Total Pages : 195 pages
Book Rating : 4.2/5 (237 download)

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Book Synopsis Scorecard Best Practices by : Raef Lawson

Download or read book Scorecard Best Practices written by Raef Lawson and published by John Wiley & Sons. This book was released on 2007-10-05 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Scorecard Best Practices: Design, Implementation, and Evaluation expertly shows you how to bridge the gap between Scorecard theory and application through hands-on experiences and useful case studies. It is the one-stop resource you will turn to for the latest tools and know-how to implement corrective changes. Whether you are a CEO, CFO, CIO, vice president, or department manager, Scorecard Best Practices is the book you will keep at your fingertips to get your company running at maximum performance.

Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books)

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Author :
Publisher : Harvard Business Review Press
ISBN 13 : 1633691802
Total Pages : 1553 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books) by : Robert S. Kaplan

Download or read book Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books) written by Robert S. Kaplan and published by Harvard Business Review Press. This book was released on 2015-12-22 with total page 1553 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection highlights the most important ideas and concepts from Robert S. Kaplan and David P. Norton, authors of The Balanced Scorecard, a revolutionary performance measurement system that allows organizations to quantify intangible assets such as people, information, and customer relationships. Also included are Strategy Maps, which enables companies to describe the links between intangible assets and value creation with a clarity and precision never before possible; The Execution Premium, which describes a multistage system to help companies to gain measurable benefits from carefully formulated business strategy; and The Strategy-Focused Organization, which introduces a new approach to make strategy a continuous process owned not just by top management, but by everyone.

Balanced Scorecard for Performance Measurement

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Author :
Publisher : IntroBooks
ISBN 13 :
Total Pages : 31 pages
Book Rating : 4./5 ( download)

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Book Synopsis Balanced Scorecard for Performance Measurement by : IntroBooks

Download or read book Balanced Scorecard for Performance Measurement written by IntroBooks and published by IntroBooks. This book was released on 2018-02-18 with total page 31 pages. Available in PDF, EPUB and Kindle. Book excerpt: “When you can measure all those words that you are talking about, and break them into numbers, you know really something about it. To the contrary, when you are not measuring anything at all, then you have no idea on what you have spoken. You have no control over your sayings. The knowledge can be meager in that way, and that could be unsatisfactory as well, says”, Dr. Kaplan. In other words, if you can measure, then you could improve. That is the reason, why business metrics were introduced to measure the performance standards of the organizations, towards improvisation. That is all balanced scorecard is about. Let us see about that in detail.

Making Scorecards Actionable

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470848715
Total Pages : 322 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Making Scorecards Actionable by : Nils-G¿ran Olve

Download or read book Making Scorecards Actionable written by Nils-G¿ran Olve and published by John Wiley & Sons. This book was released on 2003-02-28 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concept of the Balanced Scorecard has become increasingly popular in the global business world as a tool for balancing business strategy with financial concerns, customer care, internal business processes, and learning and growth. This book focuses on the hands-on experiences of companies across a broad range of organizations at both operational and board level. Drawn from cases in the UK, Europe, the United States, and Japan, the book shows that though Balanced Scorecard has been adopted widely, it is practiced in different forms and with varying degrees of success. Making Scorecards Actionable helps in creating and communicating a total comprehensive strategy to all organizational members from the top down. * Provides a long-term view of what the company's strategic objectives really are. * Shows how to make use of knowledge gained through experience. * Demonstrates the required flexibility of such a system to cope with the fast-changing business environment. * This book provides a practice-based follow on from the successful Performance Drivers by Olve, Roy and Welter (0471 986232) Readership: Operational managers, consultants, and business students.

Public Relations and Social Theory

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Author :
Publisher : Routledge
ISBN 13 : 1135840369
Total Pages : 669 pages
Book Rating : 4.1/5 (358 download)

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Book Synopsis Public Relations and Social Theory by : Øyvind Ihlen

Download or read book Public Relations and Social Theory written by Øyvind Ihlen and published by Routledge. This book was released on 2009-03-30 with total page 669 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public Relations and Social Theory broadens the theoretical scope of public relations through its application of the works of prominent social theorists to the study of public relations. The volume focuses on the work of key social theorists, including Jürgen Habermas, Niklas Luhmann, Michel Foucault, Ulrich Beck, Pierre Bourdieu, Anthony Giddens, Robert Putnam, Erving Goffman, Peter L. Berger, Gayatri Chakravorty Spivak, Bruno Latour, Leon Mayhew, Dorothy Smith and Max Weber. Unique in its approach, the collection demonstrates how the theories of these scholars come to bear on the understanding of public relations as a social activity. Understanding public relations in its societal context entails a focus on such concepts as trust, legitimacy, understanding, and reflection, as well as on issues of power, behavior, and language. Each chapter is devoted to an individual theorist, providing an overview of that theorist’s key concepts and contributions, and exploring how these concepts can be applied to public relations as a practice. Each chapter also includes a box giving a short and concise presentation of the theorist, along with recommendation of key works and secondary literature. Overall, this volume will enhance understanding of theories and their applications in public relations, expanding the breadth and depth of the theoretic foundations of public relations. It will be of great interest to scholars and graduate students in public relations and strategic communication.

Balanced Scorecard

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1841127086
Total Pages : 135 pages
Book Rating : 4.8/5 (411 download)

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Book Synopsis Balanced Scorecard by : Nils-G¿ran Olve

Download or read book Balanced Scorecard written by Nils-G¿ran Olve and published by John Wiley & Sons. This book was released on 2006-04-24 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fast track route to understanding and implementing the balanced scorecard in your business. It covers the key aspects of the balanced scorecard, from using it to develop the company's strategy and relating it to existing control systems to setting goals and monitoring progress. It gives examples and lessons from some of the worlds most successful businesses, including Ricoh, Xerox and Ericsson Enterprise and ideas from the smartest thinkers including Robert S. Kaplan and David P. Norton. It includes and glossary of key concepts and a comprehensive resources guide.

The Strategy-focused Organization

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Author :
Publisher : Harvard Business Press
ISBN 13 : 9781578512508
Total Pages : 418 pages
Book Rating : 4.5/5 (125 download)

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Book Synopsis The Strategy-focused Organization by : Robert S. Kaplan

Download or read book The Strategy-focused Organization written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 2001 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Powerful New Approach to Performance Management from the Creators of the Balanced Scorecard In Today's business environment, strategy has never been more important. Yet research shows that most companies fail to execute strategy successfully. Behind this abysmal track record lies an undeniable fact: many companies continue to use management processes-top-down, financially driven, and tactical-that were designed to run yesterday's organizations. Now, the creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth case studies-including Mobil, CIGNA, Nova Scotia Power, and AT and T Canada-Kaplan and Norton illustrate how Balanced Scorecard adopters have taken their ground-breaking tool to the next level. These organizations have used the scorecard to create an entirely new performance management framework that puts strategy at the center of key management processes and systems. Kaplan and Norton articulate the five key principles required for building Strategy-Focused Organizations: (1) translate the strategy to operational terms, (2) align the organization to the strategy, (3) make strategy everyone's everyday job, (4) make strategy a continual process, and (5) mobilize change through strong, effective leadership. The authors provide a detailed account of how a range of organizations in the private, public, and nonprofit sectors have deployed these principles to achieve breakthrough, sustainable performance improvements. Presenting a practical, proven framework steeped in rich case study experience, The Strategy-Focused Organization helps solve a universal management problem-not just how to formulate strategy, but how to make it work. Building on one of the most revolutionary business ideas of our time, this important book shows how today's leaders can shape their own companies to meet the challenges and reap the rewards of a new competitive era.

An analysis how the Balanced Score Card approach could enhance the personal contentedness considering the change in the society from a Work/Life balance to a multi-duty-life of individuals in consulting companies in Germany

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Author :
Publisher : Diplomarbeiten Agentur
ISBN 13 : 3842814380
Total Pages : 158 pages
Book Rating : 4.8/5 (428 download)

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Book Synopsis An analysis how the Balanced Score Card approach could enhance the personal contentedness considering the change in the society from a Work/Life balance to a multi-duty-life of individuals in consulting companies in Germany by : Christian Friedrichs

Download or read book An analysis how the Balanced Score Card approach could enhance the personal contentedness considering the change in the society from a Work/Life balance to a multi-duty-life of individuals in consulting companies in Germany written by Christian Friedrichs and published by Diplomarbeiten Agentur. This book was released on 2011-05-17 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inhaltsangabe:Introduction: 1.1, Introduction and background: Social changes are making their mark. Current developments constitute a tremendous upheaval that, over the next ten years, will exert a lasting influence on people s everyday lives, their desires, values, and their behavior as consumers . Work vs. Life turns into a Multi-Duty-Life : The uncommitted self-time is diminishing . The GIM (Gesellschaft für Innovative Marktforschung) developed the Delphi 2017 study where they came to the conclusion mentioned above. The results are significant information how the individuals will change their behavior and needs over the next years. But how does this affect the approaches of consulting companies that want strengthen the work/life balance of their employees? To help our people balance work and life Accenture has flexible work arrangements in more than 30 countries around the world. We also offer a wide variety of traditional and non-traditional work/life programs for employees and their families. Especially in times when well educated employees are a rare property the necessity is high to offer more then just good salaries. The innovative fantasy is needed to develop solutions that differentiate a company from their competitors (competitor in case of different employer). Particularly in cases when highest assignment is questioned from the employees, the employer must find uniquely solutions. The author wants to analyze the existing tools that are used to support the work/life balance. After questioning a representative number of consultants from different consulting companies based in Germany he wants to elaborate areas that are important for the employees. The survey structure will be oriented on the four perspectives of the Personal Balanced Scorecard. The Personal Balanced Scorecard is based on an approach from Hubert K. Rampersad and integrates personal goals with career goals. Based on the results the author wants to develop tools that support the individual needs. Additionally the Personal Balanced Scorecard will be used to support employees to manage their needs and to support the employer to measure the current satisfaction level and the improvements. 1.2, Aims and objectives: The aim of the dissertation is an analysis how existing tools support an enhancement of the contentedness of employees within consulting companies based in Germany. Based on the results of the survey and on expected cultural changes evaluated in [...]

Building a New Performance Vision

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Author :
Publisher : Association for Talent Development
ISBN 13 : 1607284944
Total Pages : 200 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Building a New Performance Vision by : Thomas J. LaBonte

Download or read book Building a New Performance Vision written by Thomas J. LaBonte and published by Association for Talent Development. This book was released on 2023-05-26 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite their best efforts, many organizations find it difficult to shake the silo mentality that stands in the way of real strides in performance improvement. Building a New Performance Vision addresses this issue head on by arguing that training, human resources, organizational development, quality, information technology, and knowledge management professionals should all be playing on the same HPI team. Each of these functions spends most of its energy promoting individual agendas and not the organization’s business and performance needs. The cure for this unhappy state of affairs is the creation of a single, unified HPI process and function that brings together these disparate groups under the banner of shared business goals. Readers are offered a clear path to accomplish this organizational feat through the use of step-by-step instructions, tools, tips, and job aids.

Balanced Scorecard Strategy For Dummies

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118051491
Total Pages : 388 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Balanced Scorecard Strategy For Dummies by : Charles Hannabarger

Download or read book Balanced Scorecard Strategy For Dummies written by Charles Hannabarger and published by John Wiley & Sons. This book was released on 2011-02-09 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical, easy-to-understand guide to Balanced Scorecard for busy business leaders The Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals. Much less technology driven then other analysis approaches, it analyzes an organization's overall performance in four regards: financial analysis, customer service, productivity and internal analysis, and employee growth and satisfaction. Balanced Scorecard Strategy For Dummies breaks down the basics of Balanced Scorecard in simple language with practical, Dummies-style guidance on getting it done. This book covers all the basics of Balanced Scorecard for busy executives and managers-and does it without the high price tag of most professional level Balanced Scorecard guides.