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The Competencies Pocketbook
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Book Synopsis The Competencies Pocketbook by : Roger W. Mills
Download or read book The Competencies Pocketbook written by Roger W. Mills and published by Pocketbooks. This book was released on 2004-06 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: For managers and team members, a pocketful of tips and techniques on how to use competencies to improve individual and corporate performance.
Book Synopsis Competencies Pocketbook by : Roger Mills
Download or read book Competencies Pocketbook written by Roger Mills and published by Management Pocketbooks. This book was released on 2015-09-16 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Simply put, a competency describes the behaviour or actions that can be seen when a job is being done well. Organisations use competencies to get consistency in what they do, ensure people are treated equitably, enhance communications, improve stakeholder relationships and establish high standards of quality and performance. The Competencies Pocketbook explains how to develop a competency framework, how to assess competencies and how to reap the benefits from both the individual's and the organisation's perspective. It also describes why some competency initiatives don't work and how to make sure that yours does.
Book Synopsis Writing Skills Pocketbook by : Stella Collins
Download or read book Writing Skills Pocketbook written by Stella Collins and published by Management Pocketbooks. This book was released on 2012-01-01 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you ensure that what you write gets read, understood and acted upon? The Writing Skills Pocketbook describes a 3-phase approach to planning, preparing and polishing written communications for the modern business world. Central to the planning phase is a clear understanding of why you are writing and who you are writing for. The book guides you through the planning process and shows you how to test your approach. The second phase, preparation, demonstrates how to write clear, concise and compelling texts using the authors' eight golden rules. There is advice too on how to present and illustrate your written material to best effect, including the most commonly asked questions on punctuation. Don't be too hasty to send your letter, email or report. Take time to check it thoroughly using the book's '11-point critiquing checklist' and 'top tips for proof-reading'. This is the final, polishing phase. The Writing Skills Pocketbook is your essential guide to writing confidently, swiftly and with greater impact.
Book Synopsis Listening Skills Pocketbook by : Mike Pezet
Download or read book Listening Skills Pocketbook written by Mike Pezet and published by Pocketbooks. This book was released on 2017-09-11 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: tips tools and techniques to help recognise common mistakes and become a purposeful listner
Book Synopsis Reward Pocketbook by : Kathy Daniels
Download or read book Reward Pocketbook written by Kathy Daniels and published by Management Pocketbooks. This book was released on 2015-09-16 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers a broad spectrum from job evaluation systems and how they help staff to understand different job benchmarks, to a range of financial incentive schemes and other benefits which are important to employees - helping you to build loyalty, motivation and productivity. The author highlights the pitfalls of some schemes, using real case studies and offers advice and guidance on packages that work.
Book Synopsis The Nurse′s Clinical Skills Pocketbook by : Catherine Delves-Yates
Download or read book The Nurse′s Clinical Skills Pocketbook written by Catherine Delves-Yates and published by SAGE. This book was released on 2022-03-17 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: This pocket-sized book is an ideal reference for nursing students. It puts the facts at your fingertips, giving you immediate access to 50 different clinical procedures. Handy checklists covering the things to consider before starting the procedure Clear instructions guide you step-by-step through the skill All fields of practice included to ensure your care is person-centred Whether revising for an OSCE, preparing for a new clinical placement or looking for a clear description of how to perform a certain task, this book will become a trusted companion and daily reference as your practice experience steadily grows.
Book Synopsis Vocal Skills Pocketbook by : Richard Payne
Download or read book Vocal Skills Pocketbook written by Richard Payne and published by Management Pocketbooks. This book was released on 2015-09-16 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Vocal Skills Pocketbook explains how to devleop a confident, authoritative and vital voice in a range of speaking situations. It will enable individuals to analyse their speaking voices and establish what aspects they wish to improve. The advice and information are relevant not just to public speaking events but also to numerous other situations such as interviews, meetings and speaking on the telephone. The pocketbook is aimed at end-users and at trainers who deliver courses on general communications and/or presentation skills. Breathing control, projection, use of emphasis, speech rate, vocal care and maintenance, vowel formation, fluency, pauses, clarity, dialect, inflection, releasing the voice and numerous other topics are covered in the book. It's author, Richard Payne, is a voice coach and management trainer. 'A good introduction for anyone who wants common sense advice about how to use their voice effectively', says one of the reviewers on Amazon. 'The book does what it says in the blurb and does not blind you with science.'
Book Synopsis Appraisals Pocketbook by : Frank Scott-Lennon
Download or read book Appraisals Pocketbook written by Frank Scott-Lennon and published by Management Pocketbooks. This book was released on 2004-01-01 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Appraisals Pocketbook adopts a strongly practical approach in explaining how to set up and run an appraisal system. Using a helpful 5-stage model, the book shows how to identify the job objective and key result areas, how to set clear achievable goals, and how to structure and conduct the performance discussion. The 2nd edition of this popular title has been brought up-to-date by the author and there are new illustrations throughout. Reviewing the Appraisals Pocketbook, Management Today concluded: 'This little book provides a lot of help. It challenges managers to ask themselves whether they understand what an appraisal is for, and what questions they should be asking'.
Book Synopsis Learning Needs Analysis Pocketbook by : Paul Donovan
Download or read book Learning Needs Analysis Pocketbook written by Paul Donovan and published by Management Pocketbooks. This book was released on 2015-01-01 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ninety percent of all training is a waste of time (reveals a US investigation) either because the training is not transferred into the workplace, or the training design/delivery is poor or the participants are unable/unwilling to learn. The Learning Needs Analysis Pocketbook will ensure that your people development solutions are tied to the organisation's strategic plans and objectives. The authors simplify the analysis process and demonstrate that it can be strategic, rewarding, career-enhancing and, even, fun! The book is divided into three sections: 1. The Six Windows: a method of looking into the organisation to identify the most pressing and results-oriented learning needs. 2. The 10 Point Training Plan: the document, spreadsheet or wall chart where you can record all your notes from the learning needs investigation and plan for each training course or event. 3. The Tool Box: to help you do a great job at every step of the process.
Book Synopsis Self-managed Development Pocketbook by : Fiona Dent
Download or read book Self-managed Development Pocketbook written by Fiona Dent and published by Management Pocketbooks. This book was released on 2015-09-16 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Self-managed Development Pocketbook gives an overview of the increasingly important process of self-managed development (SMD), in which individuals take responsibility for, and control of, their own development. The book looks at the reasons why SMD is growing in popularity and how it fits into the other organisational processes. Attention is then turned to the individual's role: raising self-awareness (using techniques such as skills audits, performance reviews and SWOT), reviewing self-perceptions (to increase awareness of new possibilities) and, finally, action planning (setting objectives and measuring commitment and motivation).
Book Synopsis Telephone Skills Pocketbook by : Mary Richards
Download or read book Telephone Skills Pocketbook written by Mary Richards and published by Management Pocketbooks. This book was released on 2015-09-16 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Telephone Skills Pocketbook covers every aspect of using the telephone to improve business performance. It highlights the importance of good communications skills, the need to build rapport, favourite bad habits and how to avoid them, how to take control of a call, how to keep customers happy, and more. There are separate chapters on receiving and making calls. The former includes 10 easy ways to give your caller a bad experience and 10 easy ways to give your caller a good experience. The latter explains how to get through to people and get the information you need, as well as how to complain and negotiate on the 'phone. In conclusion, the author sets out the rules for becoming a telephone 'super-user' and for fulfilling the super-user's oath: 'I will be in charge and make the 'phone work for me; I will seek out time-eaters and destroy them; I will use super-user control techniques at all times'. For more on using the telephone as a selling tool, see The Telesales Pocketbook.
Book Synopsis Strategy Pocketbook by : Neil Russell-Jones
Download or read book Strategy Pocketbook written by Neil Russell-Jones and published by Management Pocketbooks. This book was released on 2015-09-16 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: A strategy defines which markets a business will operate in and sets out the organisational competencies that will be needed (and what actions need to be taken to develop them) to enable the business to gain and sustain its competitive edge. The Strategy Pocketbook introduces strategy in clear and concise terms. It sets out the basics, explaining the language of strategists, the factors that shape and drive strategy, the key steps that will lead to the setting and development of a strategy, and the strategic tools that will be needed along the way. Author Neil Russell-Jones MBA, chartered banker and member of the Strategic Planning Society, guides readers through the strategic planning process. His step-by-step approach begins with primary analysis (of the business, its competition and markets) and then secondary analysis (of what the business is offering and what this implies). Planning is the penultimate step, followed by implementation. Numerous analysis tools are used by strategists, including SWOT, PEST, scenario, core competency and critical success factor to name but a few. Russell-Jones, aided by clear graphics, describes the more important tools.
Book Synopsis Self-managed Development Pocketbook by : Fiona Elsa Dent
Download or read book Self-managed Development Pocketbook written by Fiona Elsa Dent and published by Management Pocketbooks. This book was released on 2016-06-15 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: The updated, second edition of Self-managed Development Pocketbook has been updated and a second edition will be available in June 2016. The pocketbook gives an overview of the increasingly important process of self-managed development (SMD) in which individuals take responsibility for, and control of, their own development. The book looks at the reasons why SMD is growing in popularity and how it fits into the other organisational processes. Attention is then turned to the individual’s role: raising self-awareness (using techniques such as skills audits, performance reviews and SWOT), reviewing self-perceptions (to increase awareness of new possibilities) and, finally, action planning (setting objectives and measuring commitment and motivation). Apart from being of value to individuals seeking to develop new skills and capabilities, the Self-managed Development Pocketbook will also give HR professionals a clear understanding of SMD and how it fits within their strategic plans.
Book Synopsis Managing Recruitment Pocketbook by : Stewart Wright
Download or read book Managing Recruitment Pocketbook written by Stewart Wright and published by Management Pocketbooks. This book was released on 2015-09-16 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recruiting successful candidates leads to improved performance, increased customer satisfaction, enhanced organisational reputation, greater staff morale and a positive reflection on those involved in the recruitment process. The Managing Recruitment Pocketbook explains how to plan recruitment, attract the right candidates, assess CVs and application forms, get the most out of the interview, use different methods of selection and how to make the job offer. Under 'attracting the right candidates', the pocketbook looks at advertising methods, using the internet, employing recruitment agencies and recruiting internally. Selection methods addressed include psychometric tests, personality questionnaires, assessment centres, presentations and work sample exercises. The final chapter covers how to pull all the selection information together, references, medicals, handling unsuccessful candidates and making the eventual offer. Complementing this new title are two other existing pocketbooks, The Interviewer's Pocketbook and The Succeeding At Interviews Pocketbook.
Book Synopsis Restorative Justice Pocketbook by : Margaret Thorsborne
Download or read book Restorative Justice Pocketbook written by Margaret Thorsborne and published by Management Pocketbooks. This book was released on 2014-09-04 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Schools that have adopted the ancient principles of restorative justice in their approach to behaviour management report better relationships with young people, greater engagement in learning and a greater development of social and emotional competence among learners. No surprise, then, that interest in restorative practices is growing. It's all about relationships. Wrongdoing is viewed through a 'relational lens'. All those responsible for and affected by the behaviour are involved in solving the problem. Working in conference with a teacher/facilitator, participants come to understand the harm done to people and relationships. Accepting that such harm creates obligations and liabilities, they then focus on repairing the damage and putting things right. Expert practitioners Margaret and David provide a thorough grounding in restorative practice, with worked examples and easy-to-follow teacher scripts to get you started. If RJ is new to you, you'll be a convert in no time! 'Concise, comprehensive and accessible, this book is an essential companion for any school beginning its restorative journey and an aide-memoire for those already embarked.' Mick Levens, Deputy Head, Forest Hill School 'I welcome this pocketbook as a practical and clear guide for school staff on using the spectrum of restorative practices with pupils.' Graham Robb, Education Consultant and Youth Justice Board member 'If you're searching for the 'something' in the 'something must done' be mantra, you should read this book. It de-mystifies the use of restorative approaches in schools, clearly and simply outlining theory and practice, as well as offering a persuasive case for change. Its straightforward, informative style and common-sense, step-by-step approach make it essential and enjoyable reading for both new and experienced practitioners.' Si?n Williams, Behaviour Inclusion Co-ordinator, London Borough of Lewisham
Book Synopsis Time Management Pocketbook by : Ian Fleming
Download or read book Time Management Pocketbook written by Ian Fleming and published by Management Pocketbooks. This book was released on 2011-01-01 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Time Management Pocketbook is one of our most popular titles, now in its 6th edition. Effective use of time is not just about using your diary better; it calls for many management skills. The author looks at these skills within the context of a time management model. The model breaks down the process of managing time into these headings: managing what you do, managing where you work, managing communications, managing to work with others, and managing everyday. Skills covered include: objective setting, decision-making, problem-solving, creativity, assertiveness, listening, questioning, reading, writing, and handling paperwork and phone calls.
Book Synopsis The Architects' and Builders' Pocket-book by : Frank Eugene Kidder
Download or read book The Architects' and Builders' Pocket-book written by Frank Eugene Kidder and published by . This book was released on 1915 with total page 1918 pages. Available in PDF, EPUB and Kindle. Book excerpt:
