The Balanced Scorecard Translating Strategy Into Action

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The Balanced Scorecard

Author : Robert S. Kaplan
Publisher : Harvard Business Press
ISBN 13 : 9780875846514
Total Pages : 348 pages
Book Rating : 4.8/5 (465 download)

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Book Synopsis The Balanced Scorecard by : Robert S. Kaplan

Download or read book The Balanced Scorecard written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 1996 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is the book - by the recognized architects of the Balanced Scorecard - that shows how managers can use this revolutionary tool to mobilize their people to fulfill the company's mission. More than just a measurement system, the Balanced Scorecard is a management system that can channel the energies, abilities, and specific knowledge held by people throughout the organization toward achieving long-term strategic goals. Kaplan and Norton demonstrate how senior executives in industries such as banking, oil, insurance, and retailing are using the Balanced Scorecard both to guide current performance and to target future performance. They show how to use measures in four categories - financial performance, customer knowledge, internal business processes, and learning and growth - to align individual, organizational, and cross-departmental initiatives and to identify entirely new processes for meeting customer and shareholder objectives. The authors also reveal how to use the Balanced Scorecard as a robust learning system for testing, gaining feedback on, and updating the organization's strategy. Finally, they walk through the steps that managers in any company can use to build their own Balanced Scorecard. The Balanced Scorecard provides the management system for companies to invest in the long term - in customers, in employees, in new product development, and in systems - rather than managing the bottom line to pump up short-term earnings. It will change the way you measure and manage your business.

The Balanced Scorecard

Author : Robert S. Kaplan
Publisher :
ISBN 13 :
Total Pages : 322 pages
Book Rating : 4.:/5 (683 download)

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Book Synopsis The Balanced Scorecard by : Robert S. Kaplan

Download or read book The Balanced Scorecard written by Robert S. Kaplan and published by . This book was released on 2009 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kaplan (accounting, Harvard) and Norton, president of Renaissance Solutions Inc., created the "balanced scorecard" to assist businesses in moving from ideas to action, achieving long-term goals, and obtaining feedback about strategy. The balanced scorecard consists of four sections: clarifying and translating vision and strategy; communicating and linking strategic objectives and measures; planning, setting targets, and aligning strategic initiatives; and enhancing strategic feedback and learning. Because the writing is technically oriented and somewhat detailed, this work is geared toward scholars and high-level business planners. However, its clear organization makes reading and understanding the concepts much easier. Recommended for upper-level and graduate business students and senior practitioners in the strategic-planning field.

Alignment

Author : Robert S. Kaplan
Publisher : Harvard Business Press
ISBN 13 : 1591396905
Total Pages : 312 pages
Book Rating : 4.5/5 (913 download)

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Book Synopsis Alignment by : Robert S. Kaplan

Download or read book Alignment written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 2006 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to align all organisational units to the organisational strategy. Amplifies the ideas in the Balanced Scorecord and Strategy Maps.

The Balanced Scorecard

Author : Robert S. Kaplan
Publisher :
ISBN 13 :
Total Pages : 9 pages
Book Rating : 4.:/5 (636 download)

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Book Synopsis The Balanced Scorecard by : Robert S. Kaplan

Download or read book The Balanced Scorecard written by Robert S. Kaplan and published by . This book was released on 2005 with total page 9 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Balanced Scorecard Step-by-Step

Author : Paul R. Niven
Publisher : John Wiley & Sons
ISBN 13 : 0471269166
Total Pages : 354 pages
Book Rating : 4.4/5 (712 download)

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Book Synopsis Balanced Scorecard Step-by-Step by : Paul R. Niven

Download or read book Balanced Scorecard Step-by-Step written by Paul R. Niven and published by John Wiley & Sons. This book was released on 2002-10-15 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explains how an organization can measure and manage performance with the Balanced Scorecard methodology. It provides extensive background on performance management and the Balanced Scorecard, and focuses on guiding a team through the step-by-step development and ongoing implementation of a Balanced Scorecard system. Corporations, public sector agencies, and not for profit organizations have all reaped success from the Balanced Scorecard. This book supplies detailed implementation advice that is readily applied to any and all of these organization types. Additionally, it will benefit organizations at any stage of Balanced Scorecard development. Regardless of whether you are just contemplating a Balanced Scorecard, require assistance in linking their current Scorecard to management processes, or need a review of their past measurement efforts, Balanced Scorecard Step by Step provides detailed advice and proven solutions.

Balanced Scorecard

Author : Paul R. Niven
Publisher : John Wiley & Sons
ISBN 13 : 1118045262
Total Pages : 389 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Balanced Scorecard by : Paul R. Niven

Download or read book Balanced Scorecard written by Paul R. Niven and published by John Wiley & Sons. This book was released on 2011-01-04 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.

Strategy Maps

Author : Robert S. Kaplan
Publisher : Harvard Business Press
ISBN 13 : 9781591391340
Total Pages : 480 pages
Book Rating : 4.3/5 (913 download)

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Book Synopsis Strategy Maps by : Robert S. Kaplan

Download or read book Strategy Maps written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 2004 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors of "The Balanced Scorecard" and "The Strategy-Focused Organization" present a blueprint any organization can follow to align processes, people, and information technology for superior performance.

The Balanced Scorecard

Author :
Publisher :
ISBN 13 : 9781775444503
Total Pages : 8 pages
Book Rating : 4.4/5 (445 download)

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Book Synopsis The Balanced Scorecard by :

Download or read book The Balanced Scorecard written by and published by . This book was released on 2010 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Balanced Scorecard Evolution

Author : Paul R. Niven
Publisher : John Wiley & Sons
ISBN 13 : 111893900X
Total Pages : 374 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis Balanced Scorecard Evolution by : Paul R. Niven

Download or read book Balanced Scorecard Evolution written by Paul R. Niven and published by John Wiley & Sons. This book was released on 2014-07-17 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: The best plan is useless without effective execution The future of business has become so unpredictable that your five-year plan may be irrelevant next week. To succeed in the modern market, you must constantly assess your progress and adapt on the fly. Agility, flexibility, continual learning, and adaptation are the new rules of business success. A differentiating strategy is crucial, but it will only lead to competitive advantage if you execute it flawlessly. You'll succeed only if you have the right insight for strategic planning and the agility to execute your plan. Balanced Scorecard Evolution: A Dynamic Approach to Strategy Execution provides the latest theory and practice from strategic planning, change management, and strategy execution to ensure your business is flexible, future ready, and primed for exceptional execution. Author Paul R. Niven guides you through the new principles of The Balanced Scorecard and shows you how to apply them to your planning and strategy execution endeavors. Read case studies that illustrate the theory and practice of strategic agility and execution Learn how to create the objectives, measures, targets, and strategic initiatives that can make your plan a reality Use the latest change management techniques to boost strategy execution success Gain the knowledge and tools you need to face your challenges head-on Motivate your employees to change behaviors toward plan accommodation Making a plan isn't enough. You must actually take steps to implement your plan, and this requires excellent leadership skills. Change can be hard, and your organization may be resistant. Balanced Scorecard Evolution: A Dynamic Approach to Strategy Execution provides everything you need to make things happen.

Balanced Scorecards and Operational Dashboards with Microsoft Excel

Author : Ron Person
Publisher : John Wiley & Sons
ISBN 13 : 0470952547
Total Pages : 458 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis Balanced Scorecards and Operational Dashboards with Microsoft Excel by : Ron Person

Download or read book Balanced Scorecards and Operational Dashboards with Microsoft Excel written by Ron Person and published by John Wiley & Sons. This book was released on 2010-08-26 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: Created in Excel, balanced scorecards enable you to monitor operations and tactics, while operational dashboards is a set of indicators regarding the state of a business metric or process—both features are in high demand for many large organizations. This book serves as the first guide to focus on combining the benefits of balanced scorecards, operational dashboards, performance managements, and data visualization and then implement them in Microsoft Excel.

Execution Excellence

Author : Sanjiv Anand
Publisher : John Wiley & Sons
ISBN 13 : 1119196485
Total Pages : 185 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Execution Excellence by : Sanjiv Anand

Download or read book Execution Excellence written by Sanjiv Anand and published by John Wiley & Sons. This book was released on 2016-04-04 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: A hands-on guidebook for making your strategy work with effective Balanced Scorecard design, deployment, and maintenance Execution Excellence is the practitioner's guide to real-world implementation. Designed by a Balanced Scorecard (BSC) thought leader with 30 years of experience and over 300 global implementations under his belt across a range of industry sectors, this guide gives you a hands-on framework for putting the BSC methodology into action. Clear, concise, and easy to read, this book skips the theoretical exposition to get right to the point—how can companies use BSC to effectively deploy strategy and drive individual and enterprise performance? You'll find the answers here. The discussion outlines the ways in which firms commonly fail in implementing BSC. These failures can be traced back to common design and implementation flaws: making the process too complicated and focusing on the BSC process rather than the outcome. The discussion will also cover design optimization across a range of key industry sectors. You'll gain expert insight into avoiding these missteps and the practical tools and perspective you need to implement BSC correctly the first time. While the Balanced Scorecard framework is widely accepted and praised, about half of firms that implement it fail to realize the full benefits. The fault lies not with the framework, but with the design, and more importantly—execution. This book gives you the information and tools you need to adopt BSC successfully. Design a BSC that truly and simply reflects your strategy Customize the BSC to reflect your industry's uniqueness Define clear measurements and ownership that suit your strategy Develop a framework for efficient data collection and reporting Implement effective reviews to keep your business on track Use your Balanced Scorecard data to close performance gaps Developed in the early 1990s, the Balanced Scorecard framework has been recognized as one of the most seminal business ideas in the last 75 years. Thousands of companies around the world use BSC to create and maintain a performance-oriented enterprise, yet just as many try and fail. Execution Excellence shows you what you need to know and do to become a BSC success story.

Performance Drivers

Author : Nils-G¿ran Olve
Publisher : John Wiley & Sons
ISBN 13 : 0471495425
Total Pages : 374 pages
Book Rating : 4.4/5 (714 download)

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Book Synopsis Performance Drivers by : Nils-G¿ran Olve

Download or read book Performance Drivers written by Nils-G¿ran Olve and published by John Wiley & Sons. This book was released on 2001-05-08 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Practical Guide to Using the Balanced Scorecard performance drivers Nils-Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. Previously, many organizations had built their business objectives around financial targets and goals that bore little relation to a long-term strategic vision. Typically, this leaves a gap between the development of a company's strategy and its implementation. The business scorecard, however, provides a more 'balanced view' by looking at not just-financial concerns, but also customers, internal business processes, and learning and growth. But it is not just a system of performance measurement - by focusing on future potential success it can be used as a dynamic management system that reinforces, implements and drives corporate strategy forward. In this book, the authors draw on their extensive experience with scorecard projects to provide a step-by-step method for introducing the Balanced Scorecard into an organization. This is done through the use of some of the most important practical examples in existence, with case studies from ABB, Coca Cola, Electrolux, British Telecom, Nat West, Skandia and Volvo. The desired strategic control system using scorecards that is presented focuses on creating and communicating a total comprehensive picture to all members of the organization from the top down, a long-term view of what the company's strategic objectives really are, how to make use of knowledge gained through experience and the required flexibility of such a system to cope with the fast-changing business environment. This book will provide senior and operational managers, consultants and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation. Reflections on the relations between the Balanced Scorecard and other areas, such as TQM, information systems and intellectual capital and knowledge management are also made. Business Strategy

Performance Management

Author : Gary Cokins
Publisher : John Wiley & Sons
ISBN 13 : 0470471190
Total Pages : 336 pages
Book Rating : 4.4/5 (74 download)

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Book Synopsis Performance Management by : Gary Cokins

Download or read book Performance Management written by Gary Cokins and published by John Wiley & Sons. This book was released on 2009-03-17 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Praise for Performance Management: Integrating Strategy Execution, Methodologies, Risk, and Analytics "A highly accessible collection of essays on contemporary thinking in performance management. Readers will get excellent overviews on the Balanced Scorecard, strategy maps, incentives, management accounting, activity-based costing, customer lifetime value, and sustainable shareholder value creation." —Robert S. Kaplan, Harvard Business School; coauthor of The Balanced Scorecard: Translating Strategy into Action, The Execution Premium, and many other books "Gary Cokins demonstrates in this book that performance management is not a mysterious black art, but a structured, process-oriented discipline. If you want your performance management system to be a smoothly running analytical machine, read and apply the ideas in this book—it's all you need." —Thomas H. Davenport, President's Distinguished Professor of Information Technology and Management, Babson College; coauthor of Competing on Analytics: The New Science of Winning "Drawing on a deep reservoir of knowledge and experience gained from hundreds of customer engagements around the world, Gary Cokins offers an authoritative examination of the major dimensions of performance management. Cokins not only paints a rich and textured view of the major principles and concepts driving performance management implementations, he offers a nuanced look at the important subtleties that can spell the difference between success and failure. This is an informative and enjoyable text to read!" —Wayne Eckerson, Director of Research, The Data Warehouse Institute (TDWI); author of Performance Dashboards: Measuring, Monitoring, and Managing Your Business "[In this] very insightful book, the view of an integrated performance management framework with a goal to link various operational activities with business strategy is an excellent approach to manage and improve business. Gary's explanation of risk-based performance management, for providing the capability to achieve long-term objectives with reliably calculated risks, is definitely thought provoking." —Srini Pallia, Global Head and Vice President of Business Technology Services, Wipro Technologies, Bangalore, India "Gary Cokins is clearly one of the world's thought leaders in the area of performance management, and the need for integrated performance management, improvement and execution is clearly at a premium in these challenging economic times. This book is a must read for CEOs, CFOs, and management accountants around the globe seeking higher levels of sustainable business performance for their stakeholders." —Jeffrey C. Thomson, President and CEO, Institute of Management Accountants

Summary: The Balanced Scorecard

Author : Businessnews Publishing
Publisher :
ISBN 13 : 9782511045749
Total Pages : 0 pages
Book Rating : 4.0/5 (457 download)

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Book Synopsis Summary: The Balanced Scorecard by : Businessnews Publishing

Download or read book Summary: The Balanced Scorecard written by Businessnews Publishing and published by . This book was released on 2016-09-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The must-read summary of Robert S. Kaplan and David P. Norton's book: "The Balanced Scorecard: Translating Strategy into Action". This complete summary of the ideas from Robert S. Kaplan and David P. Norton's book "The Balanced Scorecard" shows that the Balanced Scorecard is a new business management system which links the achievement of long-term strategic goals with day to day operational requirements. It combines traditional financial measures of success (which are lagging indicators because they always measure past performance) with initiatives designed to generate business in the future (represented by leading indicators). In their book, the authors explain how you can build a Balanced Scorecard and how you can use it as a strategic management system. This summary provides all the tools you need to create a Balanced Scorecard and turn your strategy into concrete action. Added-value of this summary: - Save time - Understand key concepts - Expand your knowledge To learn more, read "The Balanced Scorecard" and discover the revolutionary tool that will change the way you measure and manage your business.

Time-Driven Activity-Based Costing

Author : Robert S. Kaplan
Publisher : Harvard Business Press
ISBN 13 : 1422163563
Total Pages : 283 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Time-Driven Activity-Based Costing by : Robert S. Kaplan

Download or read book Time-Driven Activity-Based Costing written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 2007-02-22 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the classroom, ABC looks like a great way to manage a company’s resources. But many executives who have tried to implement ABC on a large scale in their organizations have found the approach limiting and frustrating. Why? The employee surveys that companies used to estimate resources required for business activities proved too time-consuming, expensive, and irritating to employees. This book shows you how to implement time-driven activity-based costing (TDABC), an easier and more powerful way to implement ABC. You can now estimate directly the resource demands imposed by each business transaction, product, or customer. The payoff? You spend less time and money obtaining and maintaining TDABC data—and more time addressing problems that TDABC reveals, such as inefficient processes, unprofitable products and customers, and excess capacity. The authors also show how to use TDABC to link strategic planning to operational budgeting, to enhance the due diligence process for mergers and acquisitions, and to support continuous improvement activities such as lean management and benchmarking. In presenting their model, the authors define the two questions required to build TDABC: 1) How much does it cost per time unit to supply resource capacity for each business process? 2) How much resource capacity (time) is required to perform work for a company’s many transactions, products, and customers? The book demonstrates how to develop simple, valid answers to these two questions. Kaplan and Anderson illustrate the TDABC approach with a wealth of case studies, in diverse settings, based on actual implementations.

Key Performance Indicators (KPI)

Author : Bernard Marr
Publisher : Pearson UK
ISBN 13 : 0273750372
Total Pages : 385 pages
Book Rating : 4.2/5 (737 download)

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Book Synopsis Key Performance Indicators (KPI) by : Bernard Marr

Download or read book Key Performance Indicators (KPI) written by Bernard Marr and published by Pearson UK. This book was released on 2012-06-21 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Key Performance Indicators for Government and Non Profit Agencies

Author : David Parmenter
Publisher : John Wiley & Sons
ISBN 13 : 1118235304
Total Pages : 336 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Key Performance Indicators for Government and Non Profit Agencies by : David Parmenter

Download or read book Key Performance Indicators for Government and Non Profit Agencies written by David Parmenter and published by John Wiley & Sons. This book was released on 2012-03-28 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicators By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Key Performance Indicators for Government and Nonprofit Agencies: Implementing Winning KPIs is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools for government agencies and nonprofit groups. Implementation variations and short cuts for government and not-for-profit organizations How to brainstorm performance measures Templates for reporting performance measures A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team Also by David Parmenter: Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition Filled with numerous case studies and checklists to help readers develop their KPIs, this book shows government agencies and nonprofits how to select and implement winning key performance indicators to ensure that their performance management initiatives are successful.