THE ART OF CUSTOMER WINNING: DISCOVER HOW TO ATTRACT, CONQUER AND KEEP NEW CUSTOMERS

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Author :
Publisher : Gavea Lab
ISBN 13 :
Total Pages : 81 pages
Book Rating : 4./5 ( download)

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Book Synopsis THE ART OF CUSTOMER WINNING: DISCOVER HOW TO ATTRACT, CONQUER AND KEEP NEW CUSTOMERS by : Marcel Souza

Download or read book THE ART OF CUSTOMER WINNING: DISCOVER HOW TO ATTRACT, CONQUER AND KEEP NEW CUSTOMERS written by Marcel Souza and published by Gavea Lab. This book was released on with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unveil the secrets of customer attraction and retention with "The Art of Customer Winning: Discover How to Attract, Conquer, and Keep New Customers." Imagine having the power to effortlessly draw in customers, captivate their attention, and build relationships that last. This guide is your gateway to mastering the techniques that successful businesses use to win over customers. Whether you're a seasoned entrepreneur or just starting out, this resource holds the key to creating a customer base that not only grows but remains loyal. Dive into the strategies that are tried, tested, and proven to turn prospects into devoted customers. Learn how to craft compelling messages that resonate with your target audience, leaving a lasting impact and sparking their interest. Explore the art of building trust and credibility, essential ingredients for converting potential customers into loyal supporters. Discover how to address their pain points, fulfill their needs, and exceed their expectations, setting the foundation for long-term relationships. Navigate the intricacies of customer service and engagement, discovering how to create personalized experiences that leave customers coming back for more. From social media engagement to in-person interactions, this guide covers every avenue to ensure your customers feel valued. Unlock the insights of successful businesses that have mastered the delicate balance between attracting new customers and retaining existing ones. Learn the art of creating a seamless customer journey that encompasses every touchpoint, from the first impression to post-purchase follow-up. Don't miss out on the opportunity to transform your business into a customer-winning powerhouse. Grab your copy of "The Art of Customer Winning" now and embark on a journey to conquer the hearts and minds of your audience, fostering lasting relationships that drive growth and success.

Think, Speak, Win: Discover the Art of Debate

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Author :
Publisher : Marshall Cavendish International Asia Pte Ltd
ISBN 13 : 9814634972
Total Pages : 197 pages
Book Rating : 4.8/5 (146 download)

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Book Synopsis Think, Speak, Win: Discover the Art of Debate by : Guarav Keerthi

Download or read book Think, Speak, Win: Discover the Art of Debate written by Guarav Keerthi and published by Marshall Cavendish International Asia Pte Ltd. This book was released on 2011-04-11 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many books on persuasive speaking only teach you how to speak persuasively, but they don’t teach you how to also think persuasively. Debaters tend to excel when they are put on the spot, because they know how to think fast, speak well, and win audiences. Think, Speak, Win: Discover the Art of Debate” provides a first-of-its-kind comprehensive introduction to the basics of debating for young students as well as interested adults, in a light-hearted and interesting style. This book breaks down the skills of debating into simple, memorable, and easy-to-follow chapters, and even covers the basics of coaching a school team and judging a debate competition. The skills of debating can help you achieve greater success at work and school, and this book guides you through a memorable 6-step process to apply “Debate-Thinking” to situations such as interviews, essay writing, impromptu speeches, presentations, and even leadership and management. You will never be at a loss for words again!

Superior Customer Value

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Publisher : Routledge
ISBN 13 : 1351214322
Total Pages : 218 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis Superior Customer Value by : Art Weinstein

Download or read book Superior Customer Value written by Art Weinstein and published by Routledge. This book was released on 2018-12-07 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Superior Customer Value is a state-of-the-art guide to designing, implementing and evaluating a customer value strategy in service, technology and information-based organizations. A customer-centric culture provides focus and direction for an organization, driving and enhancing market performance. By benchmarking the best companies in the world, Weinstein shows students and marketers what it really means to create exceptional value for customers in the Now Economy. Learn how to transform companies by competing via the 5-S framework – speed, service, selection, solutions and sociability. Other valuable tools such as the Customer Value Funnel, Service-Quality-Image-Price (SQIP) framework, SERVQUAL, and the Customer Value/Retention Model frame the reader’s thinking on how to improve marketing operations to create customer-centered organizations. This edition features a stronger emphasis on marketing thinking, planning and strategy, as well as new material on the Now Economy, millennials, customer obsession, business models, segmentation and personalized marketing, customer experience management and customer journey mapping, value pricing, customer engagement, relationship marketing and technology, marketing metrics and customer loyalty and retention. Built on a solid research basis, this practical and action-oriented book will give students and managers an edge in improving their marketing operations to create superior customer experiences.

How to Read a Client from Across the Room: Win More Business with the Proven Character Code System to Decode Verbal and Nonverbal Communication

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071803548
Total Pages : 257 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis How to Read a Client from Across the Room: Win More Business with the Proven Character Code System to Decode Verbal and Nonverbal Communication by : Brandy Mychals

Download or read book How to Read a Client from Across the Room: Win More Business with the Proven Character Code System to Decode Verbal and Nonverbal Communication written by Brandy Mychals and published by McGraw Hill Professional. This book was released on 2012-11-16 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2013 Bronze Axiom Business Award Winner Predict if Your Clients Will Say YES in Just 7 Seconds How to Read a Client from Across the Room gives you the clues and tools to get someone to say "yes" to you--in an instant--by tailoring your communication methods on the fly to suit that person’s character type. "A quick and powerful method for understanding the very essence of your prospective client. Watch your referrals and bank account grow." -- Bob Burg, coauthor of The Go-Giver and author of Endless Referrals "Brandy Mychals has created a system that allows you to connect with potential clients, serve their core needs, and create lucrative win-win solutions. Without question, this sales book is a must-read!" -- Sandra Yancey, CEO and founder, eWomenNetwork, and bestselling author of Succeeding in Spite of Everything "This book will help you understand people in ways you never thought possible. Practice Mychals's techniques and you'll rise to the top of your field in no time." -- Dr. Daniel J. Reidenberg, PsyD, FAPA, BCPC, CRS, CMT, Executive Director, SAVE, and Chair, Advisory Board, American Psychotherapy Association "This book unlocks the secrets of connecting to and persuading more people, more quickly. In today's fast-paced world, a book like this is pure gold." -- Robert G. Allen, author of the New York Times bestseller, The One Minute Millionaire

Woo, Wow, and Win

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Author :
Publisher : HarperCollins
ISBN 13 : 0062415700
Total Pages : 173 pages
Book Rating : 4.0/5 (624 download)

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Book Synopsis Woo, Wow, and Win by : Thomas A. Stewart

Download or read book Woo, Wow, and Win written by Thomas A. Stewart and published by HarperCollins. This book was released on 2016-11-29 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn’t enough to differentiate your business—it needs to be designed for service from the ground up. Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practical strategies based on the idea that the design of services is markedly different than manufacturing. Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell contend that most companies, both digital and brick-and-mortar, B2B or B2C; are not designed for service—to provide an experience that matches a customer’s expectations with every interaction and serves the company’s needs. When customers have more choices than ever before, study after study reveals that it’s the experience that makes the difference. To provide great experiences that keep customers coming back, businesses must design their services with as much care as their products. Service Design is proactive—it is about delivering on your promise to customers in accordance with your strategy, not about acceding to customer dictates. Woo, Wow, and Win teaches you how to create "Ahhh" moments when the customer makes a positive judgment, and to avoid Ow" moments—when you lose a sale or worse, customer trust. Whether you’re giving a haircut, selling life insurance, or managing an office building, your customer is as much a part of your business as your employees are. Together, you and customers create a bank of trust; fueled by knowledge of each other’s skills and preferences. This is Customer Capital, the authors explain, and it is jointly owned. But it’s up to you to manage it profitably. Innovative yet grounded in real world examples, Woo, Wow, and Win is the key strategy for winning customers—and keeping them.

Words on Cassette

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Author :
Publisher :
ISBN 13 :
Total Pages : 1420 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Words on Cassette by :

Download or read book Words on Cassette written by and published by . This book was released on 1997 with total page 1420 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Epic Content Marketing: How to Tell a Different Story, Break through the Clutter, and Win More Customers by Marketing Less

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071819916
Total Pages : 368 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Epic Content Marketing: How to Tell a Different Story, Break through the Clutter, and Win More Customers by Marketing Less by : Joe Pulizzi

Download or read book Epic Content Marketing: How to Tell a Different Story, Break through the Clutter, and Win More Customers by Marketing Less written by Joe Pulizzi and published by McGraw Hill Professional. This book was released on 2013-09-27 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reach more customers than ever with TARGETED CONTENT Epic Content Marketing helps you develop strategies that seize the competitive edge by creating messages and “stories” tailored for instant, widespread distribution on social media, Google, and the mainstream press. It provides a step-by-step plan for developing powerful content that resonates with customers and describes best practices for social media sharing and search engine discoverability. Joe Pulizzi is a content marketing strategist, speaker and founder of the Content Marketing Institute, which runs the largest physical content marketing event in North America, Content Marketing World.

HOW TO WIN FRIENDS & INFLUENCE PEOPLE

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Author :
Publisher : Good Press
ISBN 13 :
Total Pages : 262 pages
Book Rating : 4.8/5 (596 download)

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Book Synopsis HOW TO WIN FRIENDS & INFLUENCE PEOPLE by : Dale Carnegie

Download or read book HOW TO WIN FRIENDS & INFLUENCE PEOPLE written by Dale Carnegie and published by Good Press. This book was released on 2023-11-26 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dale Carnegie's 'How to Win Friends & Influence People' is a timeless self-help classic that explores the art of building successful relationships through effective communication. Written in a straightforward and engaging style, Carnegie's book provides practical advice on how to enhance social skills, improve leadership qualities, and achieve personal and professional success. The book is a must-read for anyone looking to navigate social dynamics and connect with others in a meaningful way, making it a valuable resource in today's interconnected world. With anecdotal examples and actionable tips, Carnegie's work resonates with readers of all ages and backgrounds, making it a popular choice for personal development and growth. Carnegie's ability to distill complex social principles into simple, actionable steps sets this book apart as a timeless guide for building lasting relationships and influencing others positively. Readers will benefit from Carnegie's wisdom and insight, gaining valuable tools to navigate social interactions and achieve success in their personal and professional lives.

How to Win Friends and Influence People

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Author :
Publisher : ببلومانيا للنشر والتوزيع
ISBN 13 :
Total Pages : 304 pages
Book Rating : 4./5 ( download)

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Book Synopsis How to Win Friends and Influence People by :

Download or read book How to Win Friends and Influence People written by and published by ببلومانيا للنشر والتوزيع. This book was released on 2024-02-17 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for you! Since its release in 1936, How to Win Friends and Influence People has sold more than 30 million copies. Dale Carnegie’s first book is a timeless bestseller, packed with rock-solid advice that has carried thousands of now famous people up the ladder of success in their business and personal lives. As relevant as ever before, Dale Carnegie’s principles endure, and will help you achieve your maximum potential in the complex and competitive modern age. Learn the six ways to make people like you, the twelve ways to win people to your way of thinking, and the nine ways to change people without arousing resentment.

Gamble to Win

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Author :
Publisher : Lyle Stuart
ISBN 13 : 9780818406270
Total Pages : 276 pages
Book Rating : 4.4/5 (62 download)

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Book Synopsis Gamble to Win by : R. D. Ellison

Download or read book Gamble to Win written by R. D. Ellison and published by Lyle Stuart. This book was released on 2002 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revolutionary new strategy reverses the house edge to a player advantage of seven percent.

How to win and be influential

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Publisher : Blue Rose Publishers
ISBN 13 :
Total Pages : 132 pages
Book Rating : 4./5 ( download)

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Book Synopsis How to win and be influential by : Santosh Kumar Yadav

Download or read book How to win and be influential written by Santosh Kumar Yadav and published by Blue Rose Publishers. This book was released on 2023-11-24 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to succeed and become effective Do you need to work harder? No, you don't. Do you need to be smarter? No, you don't. Do you need more education? No, you don't. Do you need to think more? Yes, you do.You need to think more. This makes a difference. Your thinking is greater than any problem. Success is not related to the size of your brain but to the quality of your thinking. It's an interesting concept. When you realize that success is related to the quality of your thinking, you no longer need to search outside for solutions to every problem. Instead, the solution to every problem lies within you. You just need to search within yourself. If you search outside, it will be an endless journey, but if you search within, it's just a matter of time.

The Modern Review

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Publisher :
ISBN 13 :
Total Pages : 804 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Modern Review by : Ramananda Chatterjee

Download or read book The Modern Review written by Ramananda Chatterjee and published by . This book was released on 1941 with total page 804 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes section "Reviews and notices of books".

Smart Calling

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Publisher : John Wiley & Sons
ISBN 13 : 0470619813
Total Pages : 261 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis Smart Calling by : Art Sobczak

Download or read book Smart Calling written by Art Sobczak and published by John Wiley & Sons. This book was released on 2010-03-04 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for SMART CALLING "Finally, a sales book that makes sense! As a master sales trainer, Art nailed—no, obliterated—the number one fear of selling in this great book: cold calling! Let him teach you to stop cold calling and start Smart Calling!"—LARRY WINGET, television personality and New York Times bestselling author "Smart Calling is the benchmark as the highest professional standard for effective cold calling. Take the initiative to read and implement Art's rational principles and you will sell much more and develop a prospect base of potential customers who will call you when they are ready to purchase or graciously take your future calls. This is THE BEST sales text I have read in the past twenty years."—REX CASWELL, PhD, VP, LexisNexis Telephone Sales "You get only one chance to make the right impression in sales. If a top prospect gets a hundred calls a week, you want to be the one he remembers and buys from. Art's proven methods create a unique brand for you and position your offering as the best option. Art's advice isn't just smart, it's priceless."—BOB SILVY, VP, Corporate Marketing, American City Business Journals "Smart Calling effectively enables inside sales reps and organizations to accomplish a top priority—acquiring new customers. Art's pragmatic and actionable techniques will increase productivity, success, and professional satisfaction."—BILL McALISTER, SVP, Inside Sales, McAfee "A must-read, must-own book for anyone who wants to increase their sales right away with less effort and more fun. I'm so sure this book is a winner for anyone who needs to call prospects that I'll personally assure you that your results will increase noticeably after reading it, or I'll send you your money back."—MIKE FAITH, CEO & President, Headsets.com, Inc. "If you need to make a first call to anyone, for whatever reason, this book is for you. More than common sense, it's a real-world, no-fluff, simple approach that anyone can use to be successful."—DARCI MAENPA, President, West Coast Chapter, American Teleservices Association; Director, Member Support, Toastmasters International

Salesmanship

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Publisher :
ISBN 13 :
Total Pages : 608 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Salesmanship by :

Download or read book Salesmanship written by and published by . This book was released on 1904 with total page 608 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Winning the Professional Services Sale

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Publisher : John Wiley & Sons
ISBN 13 : 0470522011
Total Pages : 225 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Winning the Professional Services Sale by : Michael W. McLaughlin

Download or read book Winning the Professional Services Sale written by Michael W. McLaughlin and published by John Wiley & Sons. This book was released on 2009-08-06 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: An innovative approach to winning more profitable sales in the growing professional services industry In recent years, professional services providers have had to rethink their sales methods and adapt to profound changes in the way clients buy services. In response, Winning the Professional Services Sale argues for fundamental changes in the seller's mindset and sales strategies. Rather than pressing the sale, salespeople must help clients buy--the way that works best for each client. This new approach gives buyers what they now want in a services seller: a consultative problem solver, change agent, and solution integrator, all rolled into one. Author Michael McLaughlin presents a strategy for winning new business with a holistic approach to each client relationship. Only by fully understanding a sale from every angle, including its impact on the client's business and career, can salespeople thrive in the new era of the service economy.

Weekly World News

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Publisher :
ISBN 13 :
Total Pages : 44 pages
Book Rating : 4./5 ( download)

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Book Synopsis Weekly World News by :

Download or read book Weekly World News written by and published by . This book was released on 1992-09-29 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rooted in the creative success of over 30 years of supermarket tabloid publishing, the Weekly World News has been the world's only reliable news source since 1979. The online hub www.weeklyworldnews.com is a leading entertainment news site.

Fascinating Womanhood, Or, The Art of Attracting Men

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Author :
Publisher :
ISBN 13 :
Total Pages : 68 pages
Book Rating : 4.3/5 (117 download)

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Book Synopsis Fascinating Womanhood, Or, The Art of Attracting Men by :

Download or read book Fascinating Womanhood, Or, The Art of Attracting Men written by and published by . This book was released on 1922 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: