The 10 Commandments Of Customer Service

Download The 10 Commandments Of Customer Service full books in PDF, epub, and Kindle. Read online The 10 Commandments Of Customer Service ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!

The 10 Commandments of Customer Service

Author : Victoria Colzie
Publisher : Victoria L Colzie
ISBN 13 : 0578660369
Total Pages : 60 pages
Book Rating : 4.5/5 (786 download)

DOWNLOAD NOW!

Book Synopsis The 10 Commandments of Customer Service by : Victoria Colzie

Download or read book The 10 Commandments of Customer Service written by Victoria Colzie and published by Victoria L Colzie. This book was released on 2020-03-09 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: Both business owners and customer service representatives alike will enjoy the benefits of increased sales and customer loyalty as they learn to enhance the customer experience through learning The 10 Commandments of Customer Service and applying them to their day to day business. Customers will appreciate the increase in awareness of their needs, in a friendly, present and helpful service they will receive when the business owner develops a superior customer service plan prompted throught the exercises in this 4 in 1 manual that will change the way all face to face transactions will be conducted in the future! Grow your business, increase sales, and see success by following the 10 Commandments of Customer Service!

Customers for Life

Author : Carl Sewell
Publisher : Crown Currency
ISBN 13 : 0307567311
Total Pages : 241 pages
Book Rating : 4.3/5 (75 download)

DOWNLOAD NOW!

Book Synopsis Customers for Life by : Carl Sewell

Download or read book Customers for Life written by Carl Sewell and published by Crown Currency. This book was released on 2009-07-01 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.

One Little Spark!

Author : Marty Sklar
Publisher : Disney Electronic Content
ISBN 13 : 1484737792
Total Pages : 263 pages
Book Rating : 4.4/5 (847 download)

DOWNLOAD NOW!

Book Synopsis One Little Spark! by : Marty Sklar

Download or read book One Little Spark! written by Marty Sklar and published by Disney Electronic Content. This book was released on 2015-09-01 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: We've all read about the experts: the artists, the scientists, the engineers—that special group of people known as Imagineers for The Walt Disney Company. But who are they? How did they join the team? What is it like to spend a day in their shoes? Disney Legend Marty Sklar wants to give back to fans and answer these burning questions. When Marty was president of Walt Disney Imagineering, he created a list of principles and ideals for the team, aptly named Mickey's Ten Commandments. Using this code of standards as his organizational flow, Marty provides readers with insights and advice from himself and dozens of hands-on Imagineers from around the globe. It's a true insider's look like no other!

The Ten Commandments of Lean Six Sigma

Author : Jiju Antony
Publisher : Emerald Group Publishing
ISBN 13 : 1789736870
Total Pages : 161 pages
Book Rating : 4.7/5 (897 download)

DOWNLOAD NOW!

Book Synopsis The Ten Commandments of Lean Six Sigma by : Jiju Antony

Download or read book The Ten Commandments of Lean Six Sigma written by Jiju Antony and published by Emerald Group Publishing. This book was released on 2019-11-29 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presented from the perspective of practitioners, researchers and academics, The Ten Commandments of Lean Six Sigma serves as a practical guide for senior managers and executives who want to achieve operational and service excellence in various manufacturing, service and public sector organizations.

An Attitude of Excellence

Author : Dr. Willie Jolley
Publisher : BenBella Books
ISBN 13 : 1946885592
Total Pages : 156 pages
Book Rating : 4.9/5 (468 download)

DOWNLOAD NOW!

Book Synopsis An Attitude of Excellence by : Dr. Willie Jolley

Download or read book An Attitude of Excellence written by Dr. Willie Jolley and published by BenBella Books. This book was released on 2018-10-16 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: You imagine a "new and improved" version of yourself—one who has achieved your goals and reached your definition of success. But you stop at wanting to be better because you don't feel you have the tools to achieve it. You do have the power to make yourself into a winner. Success isn't a matter of chance—it's a matter of choice. It all comes down to your attitude and a mindset to pursue excellence. When you make the conscious choice to develop an attitude of excellence, you will achieve more, enjoy more, have better relationships, take better care of yourself physically and mentally, and vastly improve the quality of your day-to-day life. Armed with a positive attitude and the determination to pursue excellence, plus a coach to help you stay focused, you will become the best version of yourself. Dr. Willie Jolley is a world-renowned speaker and motivational coach. He is the expert Ford Motor Company turned to while on the brink of bankruptcy, and he helped the company go on to reject a government bailout and to reach billion-dollar profits. In this powerful new book, An Attitude of Excellence: Get the Best from Yourself, Your Team, and Your Organization, he teaches readers how to achieve more in their lives—both professionally and personally. Dr. Jolley's work has inspired millions with a simple message: The best way to grow your future is to grow yourself, and the best way to grow an organization is to grow the people in that organization. Why? Because great people will give great service, while negative people will kill your future. This eye-opening book features T.I.P.S. (Tips, Ideas, Principles & Strategies) everyone can use to enhance the quality of our relationships and our lives, both at work and at home, using the power of an attitude of excellence.

The 10 Commandments of Business and How to Break Them

Author : William Fromm
Publisher : Berkley Trade
ISBN 13 : 9780425132166
Total Pages : 180 pages
Book Rating : 4.1/5 (321 download)

DOWNLOAD NOW!

Book Synopsis The 10 Commandments of Business and How to Break Them by : William Fromm

Download or read book The 10 Commandments of Business and How to Break Them written by William Fromm and published by Berkley Trade. This book was released on 1992-03 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fromm, president of Barkley & Evergreen Advertising in Kansas City, believes in breaking the "rules" of business whenever possible--and his philosophy has paid off in increased company profits. Now he reveals the innovative methods that have helped him achieve success. "Combines wit, wonderful stories, and a lot of good commonsense ideas".--Henry W. Bloch, Chairman and CEO, H&R Block, Inc.

Citizen Brand

Author : Marc Gobe
Publisher : Simon and Schuster
ISBN 13 : 1621531937
Total Pages : 358 pages
Book Rating : 4.6/5 (215 download)

DOWNLOAD NOW!

Book Synopsis Citizen Brand by : Marc Gobe

Download or read book Citizen Brand written by Marc Gobe and published by Simon and Schuster. This book was released on 2006-09-02 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leading brand designer Marc Gobé builds on his highly successful Emotional Branding strategy with Citizen Brand, a powerful new concept designed to help companies earn the trust of today's consumers. Gobé argues that corporations need a new vision to survive in the present "emotional economy," challenging them to develop more passionate, human, and socially responsible brand strategies. He shows how to transform Consumers to People, Products to Experiences, Honesty to Trust, Quality to Preference, Identity to Personality, and Service to Relationship.

The Ten Commandments for Business Failure

Author : Don Keough
Publisher : Penguin UK
ISBN 13 : 0141942053
Total Pages : 145 pages
Book Rating : 4.1/5 (419 download)

DOWNLOAD NOW!

Book Synopsis The Ten Commandments for Business Failure by : Don Keough

Download or read book The Ten Commandments for Business Failure written by Don Keough and published by Penguin UK. This book was released on 2008-07-31 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: “After a lifetime in business, I’ve never been able to develop a set of rules or a step-by-step formula that will guarantee success in anything, much less in a field as dynamic and changing as business. What I can do, however, is talk about how to lose. I guarantee that anyone who follows my formula will be a highly successful loser.” The Ten Commandments for Business Failure is a lighthearted cautionary bible for leaders from a hugely admired elder statesman who is sought out for advice by a wide circle of luminaries. Plenty of speakers and writers are happy to dispense advice on how to succeed in business. From football coaches to ex-CEOs to psychologists to preachers, success gurus are everywhere. But none of them can offer any guarantees; the true path to success can’t be laid out as a simple step-by-step plan. The same cannot be said of failure, however. Failure is easy. In fact, there are ten serious blunders companies and individuals make over and over again, leading to failure so consistently that the list ought to be written in stone. Don Keough, who has seen and heard a lot in his six decade career, calls them his Ten Commandments for Business Failure. They include such reliable bad advice as Quit Taking Risks, Be Inflexible, Assume Infallibility, Put All Your Faith in Experts, and Be Afraid of the Future.

What's the Secret?

Author : John R. DiJulius
Publisher : John Wiley & Sons
ISBN 13 : 0470196122
Total Pages : 339 pages
Book Rating : 4.4/5 (71 download)

DOWNLOAD NOW!

Book Synopsis What's the Secret? by : John R. DiJulius

Download or read book What's the Secret? written by John R. DiJulius and published by John Wiley & Sons. This book was released on 2008-05-02 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author John DiJulius will show you how your company can emulate the world's best customer service providers.

Words of Life

Author : Adam Hamilton
Publisher : Convergent Books
ISBN 13 : 1524760552
Total Pages : 240 pages
Book Rating : 4.5/5 (247 download)

DOWNLOAD NOW!

Book Synopsis Words of Life by : Adam Hamilton

Download or read book Words of Life written by Adam Hamilton and published by Convergent Books. This book was released on 2020-12-29 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: What if the Ten Commandments were not just a set of ancient rules, but a guide to experiencing the good life today? “Adam Hamilton is a teacher of the highest order, able to bridge the gap between very old divine teaching and very current human reality.”—Barbara Brown Taylor, author of Always a Guest: Speaking of Faith Far from Home Nearly everyone has heard of the Ten Commandments, the list of “thou-shalt-nots” found in the Bible. Jesus saw these commandments not as onerous burdens, but as guideposts to help us experience a good and beautiful life. These ten ancient “words” were given to us by a loving God who longed to set safe boundaries, create order out of chaos, help communities live peacefully, and protect us—often from ourselves. In this book of Scripture and inspiration, bestselling author Adam Hamilton brings modern eyes to the most important set of ethics in history. He considers the commandments in their historical context, considering the meaning of each commandment in Hebrew, unpacking how Jesus reinterpreted them, and showing how every thou-shalt-not was intended to point to a life-giving “thou shalt.” He also explores how the latest research in science and psychology illuminates these commandments, rightly understood, as a way of ordering one's life beautifully in the present day. In a culture marked by workaholism, materialism, and social media-driven envy, God has given us a time-tested path that leads to gratitude, confidence, and peace. A landmark work from one of our most trusted biblical thinkers, Words of Life is an inspiring, thought-provoking read for anyone seeking to live a meaningful and joyful life.

The Ten Commandments

Author : Dr. Laura Schlessinger
Publisher : Dr. Laura Schlessinger
ISBN 13 : 9780060929961
Total Pages : 356 pages
Book Rating : 4.9/5 (299 download)

DOWNLOAD NOW!

Book Synopsis The Ten Commandments by : Dr. Laura Schlessinger

Download or read book The Ten Commandments written by Dr. Laura Schlessinger and published by Dr. Laura Schlessinger. This book was released on 1999-08-18 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Ten Commandments are the first direct communication between a people and God. Designed to elevate our lives above mere frantic, animal existence to the sublime levels humanity is capable or experiencing, they are the blueprint of God's expectations of us and His plan for a meaningful, just, loving, and holy life. Each commandment asserts a principle, and each principle is a moral focal point for real-life issues relating to God, family, sex, work, charity, property, speech, and thought. Written in collaboration with Rabbi Stewart Vogel, The Ten Commandments incorporates lively discussion of the Bible and the Judeo-Christian values derived from it. Filled with passion, emotion, and profound insights, it will move, enlighten, inspire, entertain, and educate you on the meaning each commandment has in our daily lives today: I am the Lord, your God, Who has taken you out of the land of Egypt, from the house of slavery. You shall not recognize the gods of others in My presence. You shall not take the Name of the Lord., your God, in vain. Remember the Sabbath day and sanctify it. Honor your Father and your Mother. You shall not murder. You shall not commit adultery. You shall not steal. You shall not bear false witness against your fellow. You shall not covet.

HWPO

Author : Mat Fraser
Publisher : Rodale Books
ISBN 13 : 059323376X
Total Pages : 332 pages
Book Rating : 4.5/5 (932 download)

DOWNLOAD NOW!

Book Synopsis HWPO by : Mat Fraser

Download or read book HWPO written by Mat Fraser and published by Rodale Books. This book was released on 2022-01-11 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: NATIONAL BESTSELLER • Transform your body and mind with the definitive guide to building peak strength, endurance, and speed, from the five-time CrossFit Games champion and Fittest Man on Earth No matter your level of fitness, no matter if you’ve never attempted CrossFit before, this book is your total training manual. Mat Fraser is undisputedly the fittest man in CrossFit history for winning the CrossFit Games an unprecedented five times. A student of engineering, Fraser optimized his body like a machine, and his absolute dedication to the training program he designed for himself is now legendary. For years, every single decision he made was weighed against the question: "Will this help me win?" If the answer was no, he didn't do it. If it would give him even the slightest edge or advantage, he would—no matter the cost. Fraser became a master of identifying his weaknesses and then seeking out training methods to improve them, and he's idolized in the fitness community for his relentless pursuit of peak performance. It's not hard to see why he achieved so much success—but how is a different question. Throughout his career, Fraser has been highly guarded about his specific training techniques (after all, sharing them would not help him win the CrossFit Games). But with his recent retirement from competition, Fraser is finally ready to open up about his path to the podium. HWPO reveals the workouts, training hacks, eating plans, and mental strategies that have helped make him a champion. It's an incredible resource of elite training strategies, illustrated workouts, and motivational stories, and it's a glimpse into the mind of one of the world's greatest athletes.

A Simple Way to Pray

Author : Martin Luther
Publisher : Westminster John Knox Press
ISBN 13 : 9780664222734
Total Pages : 76 pages
Book Rating : 4.2/5 (227 download)

DOWNLOAD NOW!

Book Synopsis A Simple Way to Pray by : Martin Luther

Download or read book A Simple Way to Pray written by Martin Luther and published by Westminster John Knox Press. This book was released on 2000-01-01 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: When asked by his barber and good friend, Peter Beskendorf, for some practical guidance on how to prepare oneself for prayer, Luther responded by writing this brief treatise, first published in the spring of 1535. After 500 years, his instruction continues to offer words of spiritual nurture for us today.

The 10 Commandments of Money

Author : Liz Weston
Publisher : Penguin
ISBN 13 : 1101498374
Total Pages : 332 pages
Book Rating : 4.1/5 (14 download)

DOWNLOAD NOW!

Book Synopsis The 10 Commandments of Money by : Liz Weston

Download or read book The 10 Commandments of Money written by Liz Weston and published by Penguin. This book was released on 2011-01-20 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the #1 personal finance columnist on the Internet (Nielsen/NetRatings)-a clear prescription for financial health in the 2010s and beyond. For previous generations, living within your means was a simple formula. Now, with the staggering rise in education, health care, and housing costs, millions of people find themselves skating from paycheck to paycheck with no idea how to move forward. As the most-read personal finance columnist on the Internet, Liz Weston has heard the questions and has the answers. Her 10 Commandments of Money will help readers avoid critical mistakes, survive the bad times, and thrive in the good ones. Just a few of Weston's invaluable pointers include how to: • Balance Your Budget • Pay Down Toxic Debt • Get the Right Mortgage • Pay for College • Save for Retirement • Maximize Your Financial Flexibility Liz Weston's goal is to provide THE practical guide to the brave new world of money. What Sylvia Porter's Money Book was to the 1970s, The 10 Commandments of Money will be for the 2010s. Watch a Video

Provoking Proverbs

Author : David Coe
Publisher :
ISBN 13 : 9780758667434
Total Pages : 160 pages
Book Rating : 4.6/5 (674 download)

DOWNLOAD NOW!

Book Synopsis Provoking Proverbs by : David Coe

Download or read book Provoking Proverbs written by David Coe and published by . This book was released on 2020 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In this eight-session Bible study, Dr. Coe explains and categorizes the Proverbs according to the Ten Commandments. Readers (college age and adults) will gain a new understanding of how this book of the Bible guides us in our everyday life"--

Thank God It's Sunday!

Author : O. Bernard Smalls
Publisher : iUniverse
ISBN 13 : 9781469720296
Total Pages : 134 pages
Book Rating : 4.7/5 (22 download)

DOWNLOAD NOW!

Book Synopsis Thank God It's Sunday! by : O. Bernard Smalls

Download or read book Thank God It's Sunday! written by O. Bernard Smalls and published by iUniverse. This book was released on 2003-11-21 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In Thank God It's Sunday Bernard Smalls delivers the good news that a serving heart is the key to prosperity. This uplifting parable-based on a true account of a wildly successful car dealership-shows that profit is the applause we get for taking care of our customers." -Ken Blanchard, co-author of The One Minute Manager and Raving Fans Why read TGI Sunday? Bernard Smalls, a former professional drummer, started his customer service career washing cars in Alaska. That's cold! Today as a corporate trainer he teaches in a fun, motivating way the TGI Sunday principles of excellent customer service. Readers of TGI Sunday are guaranteed to be motivated, inspired, entertained, and enlightened. "In Thank God It's Sunday, Bernard Smalls delivers an awesome message of true customer service with a new level of excitement and passion. The principles in this book can be applied to any business old or new to help create customers for life! This book is a must read!" -David Martin-New York Life Insurance Companies-Partner, Atlanta, Georgia "I found Bernard's book to provide some really great insight into sales and team building. Really a must read for any aspiring to reach their full potential in either sales or sales management." -William "Bub" Brill-New York Life Insurance Companies-Managing Partner, Greenville, South Carolina "I am a real fan of Bernard Smalls. Bernard is one of the most effective speakers I know. His excellent content and enthusiasm will inspire any audience. Bernard is a real winner." -Dr. Ken Blanchard "So many books are related to special systems to make production and profits in a mechanized way that suits and empowers the corporation. This new book of O. Bernard Smalls focuses in on the only real way of having business permanence: the customer. It is the customer that keeps a business alive, it is the customer that creates employment and it is the customer that is the only way to make a profit. 'Wake up corporations and appreciate and thank God for the customer.'" -Peter J. Daniels, Best Selling Author, Millionaire Real Estate Developer, and Australia's Top Motivational Speaker

The 10 Commandments of Winning Teammates

Author : Sean Glaze
Publisher :
ISBN 13 : 9780996245838
Total Pages : 168 pages
Book Rating : 4.2/5 (458 download)

DOWNLOAD NOW!

Book Synopsis The 10 Commandments of Winning Teammates by : Sean Glaze

Download or read book The 10 Commandments of Winning Teammates written by Sean Glaze and published by . This book was released on 2016-07-30 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winning Teammates are the people that make it possible for any group to succeed... the people who others depend on... the people who others want to work with. Winning Teammates bring more than just technical skills to the table - they have the interpersonal skills that every organization needs to create and maintain a positive and productive culture. Life is a team sport. Winning Teammates are the GLUE that hold teams together... that keep them focused and performing well. These 10 vital lessons will help you to increase your influence... and ultimately will lead to your team enjoying far more success. If you want a winning team, you need to be a Winning Teammate!