Teoría y práctica de la calidad. 2ª edición revisada y actualizada

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Publisher : Ediciones Paraninfo, S.A.
ISBN 13 : 8428340897
Total Pages : 278 pages
Book Rating : 4.4/5 (283 download)

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Book Synopsis Teoría y práctica de la calidad. 2ª edición revisada y actualizada by : ILZARBE IZQUIERDO, LAURA

Download or read book Teoría y práctica de la calidad. 2ª edición revisada y actualizada written by ILZARBE IZQUIERDO, LAURA and published by Ediciones Paraninfo, S.A.. This book was released on 2019-03-20 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Esta segunda edición ofrece un texto revisado y actualizado. Se han tenido en cuenta las nuevas normas ISO publicadas y se han adaptado los contenidos convenientemente. Al igual que la primera edición, la obra reúne los contenidos teóricos del área de calidad con una parte práctica donde se presentan tres casos basados en la experiencia de Volkswagen Navarra. Gracias al continuo empleo de ejemplos y al apoyo de los temas prácticos, se consigue un aprendizaje sencillo, riguroso y, sobre todo, muy práctico de los principales conceptos dentro del campo de la gestión de la calidad. Este libro permitirá a los lectores disponer, entre otros, de los conocimientos necesarios para: • Trabajar en una empresa que tenga implantada la normativa ISO 9001 o que trabaje con el modelo EFQM. • Realizar auditorías internas de calidad. • Trabajar en un equipo de mejora continua. • Llevar a cabo la mejora de los procesos empleando las herramientas de la calidad: Q7, M7, QFD, AMFE, DoE, SPC, etc. • Hacer un estudio sobre la satisfacción del cliente. • Hacer un análisis de los costes de la calidad. Marta Sangüesa Sánchez, Dr. Ingeniero Industrial por la Technische Universität Berlin y Licenciada en Economía por la Universidad de Navarra. Desde hace 12 años trabaja para el Grupo TÜV SÜD. Actualmente es responsable de la Unidad de Certificación de Sistemas de Gestión para España y Portugal. Ricardo Mateo Dueñas, Dr. en Ciencias Económicas y Empresariales por la Universidad de Navarra, M.B.A. por el IESE e Ingeniero Industrial. Actualmente es profesor titular de la Universidad de Navarra e investigador en mejora de la calidad y seguridad clínica en los hospitales. Laura Ilzarbe Izquierdo, Dr. Ingeniero Industrial por la Technische Universität Berlin, PDG por el IESE, Ingeniero Industrial por la Universidad de Navarra y Black Belt en Seis Sigma por la UPC. Actualmente es Quality Manager de la empresa de automoción MEM y profesora colaboradora de las universidades UDEP en Perú, UPC y UIC en España.

Teoría y práctica de la calidad. 2a edición revisada y actualizada (Acceso)

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Publisher : Ediciones Paraninfo, S.A
ISBN 13 : 9788413677316
Total Pages : pages
Book Rating : 4.6/5 (773 download)

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Book Synopsis Teoría y práctica de la calidad. 2a edición revisada y actualizada (Acceso) by : LAURA ILZARBE IZQUIERDO

Download or read book Teoría y práctica de la calidad. 2a edición revisada y actualizada (Acceso) written by LAURA ILZARBE IZQUIERDO and published by Ediciones Paraninfo, S.A. This book was released on 2019-03-20 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Calidad 2ª edición

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Publisher : Ediciones Paraninfo, S.A.
ISBN 13 : 8497328043
Total Pages : 260 pages
Book Rating : 4.4/5 (973 download)

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Book Synopsis Calidad 2ª edición by : ALCALDE SAN MIGUEL, PABLO

Download or read book Calidad 2ª edición written by ALCALDE SAN MIGUEL, PABLO and published by Ediciones Paraninfo, S.A.. This book was released on 2007-01-01 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: La Calidad está de más actualidad que nunca. Es un término que hoy en día encontramos en todas partes y con el que se desea transmitir en quien lo oye una impresión positiva, ya que da la idea de que el producto o el servicio es el mejor, es decir, transmite la idea de excelencia. Difundir una cultura de Calidad es la diferencia entre ser excelentes o ser simplemente "del montón". Una cultura de Calidad crea grandes empresas e incluso grandes países.;Aceptemos el reto y adoptemos una cultura de Calidad en nuestras empresas y en nuestra sociedad, preparemos a nuestra gente, desarrollemos estrategias, utilicemos adecuadamente las herramientas de Calidad, cambiemos lo que sea necesario y estemos dispuestos a innovar y a mejorar de forma continua y sin descanso.;En este texto se incluyen todos los contenidos relacionados con la Calidad, son fáciles de entender, didácticos y claros ya que este ha sido el objeto principal en su elaboración. Además, se hace referencia a las nuevas normas y al nuevo modelo de evaluación EFQM del año 2010.;Estamos seguros de que los temas aquí tratados serán de gran ayuda para comprender los fundamentos de la Calidad en la empresa. Para ello, se han elaborado 13 unidades didácticas que combinan la teoría con multitud de casos prácticos. En todas ellas se exponen NUMEROSOS ejemplos de aplicación que hacen mucho más fácil la comprensión de las explicaciones teóricas.;Los lectores podrán acceder a los recursos digitales del libro a través de www.paraninfo.es mediante un sencillo registro desde la sección "Recursos previo registro" de la ficha de la obra.;Entre estos recursos los usuarios podrán encontrar suficiente documentación de empresas reales, como, por ejemplo, el Manual de Calidad de una pequeña empresa, ejemplos de procedimientos, registros y otros muchos documentos. Estos permitirán orientar y ejemplificar los conceptos y los contenidos presentados en el libro, así como contextualizarlos en el área profesional de cada una de las partes interesadas.;Los temas tratados en este libro son;1. Fundamentos y conceptos de la Calidad;2. Gestión de la Calidad en la empresa;3. Infraestructura para la Calidad;4. Factores clave de la Calidad;5. Sistemas de Gestión de la Calidad. Normas ISO 9000;6. Sistema de Gestión de la Calidad por Procesos;7. Documentación del Sistema de Gestión de la Calidad;8. Gestión de la Calidad Total (Modelo europeo EFQM);9. Técnicas básicas para la Gestión de la Calidad;10. Técnicas estadísticas para la Gestión de la Calidad;11. Técnicas avanzadas para la Gestión de la Calidad;12. Costes de la Calidad;13. Casos prácticos de aplicación para la Gestión de la Calidad en una pequeña empresa

Gestión de la calidad

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Publisher :
ISBN 13 : 9788436823622
Total Pages : 0 pages
Book Rating : 4.8/5 (236 download)

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Book Synopsis Gestión de la calidad by : Juan Velasco Sánchez

Download or read book Gestión de la calidad written by Juan Velasco Sánchez and published by . This book was released on 2010-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cuando se habla de calidad no es suficiente con ser bueno hoy, sino que hay que mejorar todos los días; productos y servicios que hace unos años satisfacían plenamente, ahora se ven deficientes, o empresas que fueron líderes en el mercado, hoy han sido sobrepasadas por sus competidores y tienen dificultades para sobrevivir. El camino para poder continuar en el mercado es conseguir productos de calidad y a un precio competitivo de una manera continuada, y ello sólo es posible implantando un sistema de gestión de la calidad que haga énfasis en la mejora continua, con lo que se aumentará la eficiencia de los procesos, se reducirán los costes y mejorará el grado de satisfacción de los clientes. Esta segunda edición revisada, fruto de la experiencia del autor en este campo, tanto en la vertiente docente como en el asesoramiento a empresas en estas materias, se ocupa de estos dos temas fundamentales de la calidad en la empresa: los sistemas de gestión y la mejora continua. Todo ello desde una perspectiva teórica y práctica con el objetivo de que sirva no sólo para adquirir conocimientos, sino también para facilitar su implantación en las empresas.

Teoría y práctica de la calidad

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Publisher : Ediciones Paraninfo, S.A.
ISBN 13 : 8497324064
Total Pages : 298 pages
Book Rating : 4.4/5 (973 download)

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Book Synopsis Teoría y práctica de la calidad by : ILZARBE IZQUIERDO, LAURA

Download or read book Teoría y práctica de la calidad written by ILZARBE IZQUIERDO, LAURA and published by Ediciones Paraninfo, S.A.. This book was released on 2006-01-01 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: La obra reune los contenidos teoricos del area de calidad con una parte practica donde se presentan tres casos basados en la experiencia de Volkswagen Navarra. Gracias al continuo empleo de ejemplos y el apoyo de los temas practicos, se consigue un aprendizaje sencillo, riguroso y sobre todo muy practico de los principales conceptos dentro del campo de la gestion de la calidad. Dirigido principalmente a alumnos universitarios con el objetivo de proporcionarles unos solidos conocimientos sobre la gestion de la calidad, pero ademas a cualquier persona con inquietud por introducirse en el area de la calidad o que quiera conocer mas acerca de la calidad en el sector del automovil.

Sistemas de gestión de calidad

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Publisher :
ISBN 13 : 9789587719161
Total Pages : 334 pages
Book Rating : 4.7/5 (191 download)

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Book Synopsis Sistemas de gestión de calidad by : Óscar Claret González Ortiz

Download or read book Sistemas de gestión de calidad written by Óscar Claret González Ortiz and published by . This book was released on 2020 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Applied Behavior Analysis

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Publisher :
ISBN 13 : 9781292023212
Total Pages : 758 pages
Book Rating : 4.0/5 (232 download)

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Book Synopsis Applied Behavior Analysis by : John O. Cooper

Download or read book Applied Behavior Analysis written by John O. Cooper and published by . This book was released on 2013-07-15 with total page 758 pages. Available in PDF, EPUB and Kindle. Book excerpt: The long-awaited second edition of the classic textbook, Applied Behavior Analysis, provides a comprehensive, in-depth discussion of the field, providing a complete description of the principles and procedures needed to systematically change socially significant behavior and to understand the reasons for that change. The authors' goal in revising this best-selling text was to introduce students to ABA in as complete, technically accurate, and contemporary manner as possible. As a result, the book's scope, treatment of various principles, procedures, and issues suggest that it is intended for concentrated and serious study.Readers of the new second edition will appreciate the inclusion of: more than 1,400 citations to primary-source literature, including both classic and contemporary studies; a glossary of more than 400 technical terms and concepts; more than 100 graphs displaying original data from peer-reviewed research, with detailed descriptions of the procedures used to collect the data represented; five new chapters written by leading scholars in the field of behavior analysis; and the addition of The Behavior Analyst Certification Board(r) BCBA(r) and BCABA(r) Behavior Analyst Task List, Third Edition. First published in 1987, Applied Behavior Analysis remains the top-choice primary text for appropriate courses at universities in the United States and abroad with leading programs in behavior analysis. This comprehensive text, best-suited for all upper-level courses in basic principles, applications, and behavioral research methods, helps students, educators, and practitioners appreciate and begin to acquire the conceptual and technical skills necessary to foster socially adaptive behavior in diverse individuals.

Benchmarking Water Services

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Publisher : IWA Publishing
ISBN 13 : 1843391988
Total Pages : 185 pages
Book Rating : 4.8/5 (433 download)

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Book Synopsis Benchmarking Water Services by : Enrique Cabrera Jr

Download or read book Benchmarking Water Services written by Enrique Cabrera Jr and published by IWA Publishing. This book was released on 2011-03-01 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua

Ethics for Behavior Analysts

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Publisher : Routledge
ISBN 13 : 1135608881
Total Pages : 301 pages
Book Rating : 4.1/5 (356 download)

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Book Synopsis Ethics for Behavior Analysts by : Jon Bailey

Download or read book Ethics for Behavior Analysts written by Jon Bailey and published by Routledge. This book was released on 2006-04-21 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: Behavior analysis, a rapidly growing profession, began with the use and application of conditioning and learning techniques to modify the behavior of children or adults presenting severe management problems, often because of developmental disabilities. Now behavior analysts work in a variety of settings, from clinics and schools to workplaces. Especially since their practice often involves aversive stimuli or punishment, they confront many special ethical challenges. Recently, the Behavior Analysis Certification Board codified a set of ten fundamental ethical guidelines to be followed by all behavior analysts and understood by all students and trainees seeking certification. This book shows readers how to follow the BACB guidelines in action. The authors first describe core ethical principles and then explain each guideline in detail, in easily comprehensible, everyday language. The text is richly illuminated by more than a hundred vivid case scenarios about which the authors pose, and later answer questions for readers. Useful appendices include the BACB Guidelines, an index to them, practice scenarios, and suggested further reading. Practitioners, instructors, supervisors, students, and trainees alike will welcome this invaluable new aid to professional development.

Glosario Del Banco Mundial

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Publisher : World Bank Publications
ISBN 13 :
Total Pages : 468 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Glosario Del Banco Mundial by : World Bank

Download or read book Glosario Del Banco Mundial written by World Bank and published by World Bank Publications. This book was released on 1996 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edition of the World Bank has been revised and expanded by the Terminology Unit in the Languages Services Division of the World Bank in collaboration with the English, Spanish, and French Translation Sections. The Glossary is intended to assist the Bank's translators and interpreters, other Bank staff using French and Spanish in their work, and free-lance translator's and interpreters employed by the Bank. For this reason, the Glossary contains not only financial and economic terminology and terms relating to the Bank's procedures and practices, but also terms that frequently occur in Bank documents, and others for which the Bank has a preferred equivalent. Although many of these terms, relating to such fields as agriculture, education, energy, housing, law, technology, and transportation, could be found in other sources, they have been assembled here for ease of reference. A list of acronyms occurring frequently in Bank texts (the terms to which they refer being found in the Glossary) and a list of international, regional, and national organizations will be found at the end of the Glossary.

Exploring Translation Theories

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Publisher : Routledge
ISBN 13 : 1317934318
Total Pages : 192 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis Exploring Translation Theories by : Anthony Pym

Download or read book Exploring Translation Theories written by Anthony Pym and published by Routledge. This book was released on 2017-11-27 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring Translation Theories presents a comprehensive analysis of the core contemporary paradigms of Western translation theory. The book covers theories of equivalence, purpose, description, uncertainty, localization, and cultural translation. This second edition adds coverage on new translation technologies, volunteer translators, non-lineal logic, mediation, Asian languages, and research on translators’ cognitive processes. Readers are encouraged to explore the various theories and consider their strengths, weaknesses, and implications for translation practice. The book concludes with a survey of the way translation is used as a model in postmodern cultural studies and sociologies, extending its scope beyond traditional Western notions. Features in each chapter include: An introduction outlining the main points, key concepts and illustrative examples. Examples drawn from a range of languages, although knowledge of no language other than English is assumed. Discussion points and suggested classroom activities. A chapter summary. This comprehensive and engaging book is ideal both for self-study and as a textbook for Translation theory courses within Translation Studies, Comparative Literature and Applied Linguistics.

Finding What Works in Health Care

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Publisher : National Academies Press
ISBN 13 : 0309164257
Total Pages : 267 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Finding What Works in Health Care by : Institute of Medicine

Download or read book Finding What Works in Health Care written by Institute of Medicine and published by National Academies Press. This book was released on 2011-07-20 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: Healthcare decision makers in search of reliable information that compares health interventions increasingly turn to systematic reviews for the best summary of the evidence. Systematic reviews identify, select, assess, and synthesize the findings of similar but separate studies, and can help clarify what is known and not known about the potential benefits and harms of drugs, devices, and other healthcare services. Systematic reviews can be helpful for clinicians who want to integrate research findings into their daily practices, for patients to make well-informed choices about their own care, for professional medical societies and other organizations that develop clinical practice guidelines. Too often systematic reviews are of uncertain or poor quality. There are no universally accepted standards for developing systematic reviews leading to variability in how conflicts of interest and biases are handled, how evidence is appraised, and the overall scientific rigor of the process. In Finding What Works in Health Care the Institute of Medicine (IOM) recommends 21 standards for developing high-quality systematic reviews of comparative effectiveness research. The standards address the entire systematic review process from the initial steps of formulating the topic and building the review team to producing a detailed final report that synthesizes what the evidence shows and where knowledge gaps remain. Finding What Works in Health Care also proposes a framework for improving the quality of the science underpinning systematic reviews. This book will serve as a vital resource for both sponsors and producers of systematic reviews of comparative effectiveness research.

Behavior Modification

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Publisher :
ISBN 13 : 9781408094648
Total Pages : pages
Book Rating : 4.0/5 (946 download)

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Book Synopsis Behavior Modification by : Raymond G. Miltenberger

Download or read book Behavior Modification written by Raymond G. Miltenberger and published by . This book was released on 2012 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

World Literature, Cosmopolitanism, Globality

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Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110641135
Total Pages : 246 pages
Book Rating : 4.1/5 (16 download)

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Book Synopsis World Literature, Cosmopolitanism, Globality by : Gesine Müller

Download or read book World Literature, Cosmopolitanism, Globality written by Gesine Müller and published by Walter de Gruyter GmbH & Co KG. This book was released on 2019-10-21 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: From today’s vantage point it can be denied that the confidence in the abilities of globalism, mobility, and cosmopolitanism to illuminate cultural signification processes of our time has been severely shaken. In the face of this crisis, a key concept of this globalizing optimism as World Literature has been for the past twenty years necessarily is in the need of a comprehensive revision. World Literature, Cosmopolitanism, Globality: Beyond, Against, Post, Otherwise offers a wide range of contributions approaching the blind spots of the globally oriented Humanities for phenomena that in one way or another have gone beyond the discourses, aesthetics, and political positions of liberal cosmopolitanism and neoliberal globalization. Departing basically (but not exclusively) from different examples of Latin American literatures and cultures in globalized contexts, this volume provides innovative insights into critical readings of World Literature and its related conceptualizations. A timely book that embraces highly innovative perspectives, it will be a mustread for all scholars involved in the field of the global dimensions of literature.

Gender, Women, and Health in the Americas

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Publisher :
ISBN 13 : 9789275115411
Total Pages : 304 pages
Book Rating : 4.1/5 (154 download)

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Book Synopsis Gender, Women, and Health in the Americas by : Elsa Gómez Gómez

Download or read book Gender, Women, and Health in the Americas written by Elsa Gómez Gómez and published by . This book was released on 1993 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Essentials for Child Development Associates Working with Young Children

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Publisher : Ingram
ISBN 13 : 9780975914007
Total Pages : 466 pages
Book Rating : 4.9/5 (14 download)

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Book Synopsis Essentials for Child Development Associates Working with Young Children by : Carol Brunson Day

Download or read book Essentials for Child Development Associates Working with Young Children written by Carol Brunson Day and published by Ingram. This book was released on 2004-11-01 with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Handbook of Research Synthesis and Meta-Analysis

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Author :
Publisher : Russell Sage Foundation
ISBN 13 : 1610448863
Total Pages : 567 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis The Handbook of Research Synthesis and Meta-Analysis by : Harris Cooper

Download or read book The Handbook of Research Synthesis and Meta-Analysis written by Harris Cooper and published by Russell Sage Foundation. This book was released on 2019-06-14 with total page 567 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research synthesis is the practice of systematically distilling and integrating data from many studies in order to draw more reliable conclusions about a given research issue. When the first edition of The Handbook of Research Synthesis and Meta-Analysis was published in 1994, it quickly became the definitive reference for conducting meta-analyses in both the social and behavioral sciences. In the third edition, editors Harris Cooper, Larry Hedges, and Jeff Valentine present updated versions of classic chapters and add new sections that evaluate cutting-edge developments in the field. The Handbook of Research Synthesis and Meta-Analysis draws upon groundbreaking advances that have transformed research synthesis from a narrative craft into an important scientific process in its own right. The editors and leading scholars guide the reader through every stage of the research synthesis process—problem formulation, literature search and evaluation, statistical integration, and report preparation. The Handbook incorporates state-of-the-art techniques from all quantitative synthesis traditions and distills a vast literature to explain the most effective solutions to the problems of quantitative data integration. Among the statistical issues addressed are the synthesis of non-independent data sets, fixed and random effects methods, the performance of sensitivity analyses and model assessments, the development of machine-based abstract screening, the increased use of meta-regression and the problems of missing data. The Handbook also addresses the non-statistical aspects of research synthesis, including searching the literature and developing schemes for gathering information from study reports. Those engaged in research synthesis will find useful advice on how tables, graphs, and narration can foster communication of the results of research syntheses. The third edition of the Handbook provides comprehensive instruction in the skills necessary to conduct research syntheses and represents the premier text on research synthesis. Praise for the first edition: "The Handbook is a comprehensive treatment of literature synthesis and provides practical advice for anyone deep in the throes of, just teetering on the brink of, or attempting to decipher a meta-analysis. Given the expanding application and importance of literature synthesis, understanding both its strengths and weaknesses is essential for its practitioners and consumers. This volume is a good beginning for those who wish to gain that understanding." —Chance "Meta-analysis, as the statistical analysis of a large collection of results from individual studies is called, has now achieved a status of respectability in medicine. This respectability, when combined with the slight hint of mystique that sometimes surrounds meta-analysis, ensures that results of studies that use it are treated with the respect they deserve....The Handbook of Research Synthesis is one of the most important publications in this subject both as a definitive reference book and a practical manual."—British Medical Journal When the first edition of The Handbook of Research Synthesis was published in 1994, it quickly became the definitive reference for researchers conducting meta-analyses of existing research in both the social and biological sciences. In this fully revised second edition, editors Harris Cooper, Larry Hedges, and Jeff Valentine present updated versions of the Handbook's classic chapters, as well as entirely new sections reporting on the most recent, cutting-edge developments in the field. Research synthesis is the practice of systematically distilling and integrating data from a variety of sources in order to draw more reliable conclusions about a given question or topic. The Handbook of Research Synthesis and Meta-Analysis draws upon years of groundbreaking advances that have transformed research synthesis from a narrative craft into an important scientific process in its own right. Cooper, Hedges, and Valentine have assembled leading authorities in the field to guide the reader through every stage of the research synthesis process—problem formulation, literature search and evaluation, statistical integration, and report preparation. The Handbook of Research Synthesis and Meta-Analysis incorporates state-of-the-art techniques from all quantitative synthesis traditions. Distilling a vast technical literature and many informal sources, the Handbook provides a portfolio of the most effective solutions to the problems of quantitative data integration. Among the statistical issues addressed by the authors are the synthesis of non-independent data sets, fixed and random effects methods, the performance of sensitivity analyses and model assessments, and the problem of missing data. The Handbook of Research Synthesis and Meta-Analysis also provides a rich treatment of the non-statistical aspects of research synthesis. Topics include searching the literature, and developing schemes for gathering information from study reports. Those engaged in research synthesis will also find useful advice on how tables, graphs, and narration can be used to provide the most meaningful communication of the results of research synthesis. In addition, the editors address the potentials and limitations of research synthesis, and its future directions. The past decade has been a period of enormous growth in the field of research synthesis. The second edition Handbook thoroughly revises original chapters to assure that the volume remains the most authoritative source of information for researchers undertaking meta-analysis today. In response to the increasing use of research synthesis in the formation of public policy, the second edition includes a new chapter on both the strengths and limitations of research synthesis in policy debates