Author : Gary Goodman
Publisher :
ISBN 13 : 9780850132984
Total Pages : 210 pages
Book Rating : 4.1/5 (329 download)
Book Synopsis Telemarketing for Non-telemarketers by : Gary Goodman
Download or read book Telemarketing for Non-telemarketers written by Gary Goodman and published by . This book was released on 1997 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this easy-to-read & absolutely honest book, Gary Goodman demonstrates the persuasive telephone skills we all need. His goal? To convince you that telemarketing is, in fact, a truly honorable calling - if it's done in the right waay. He explains that telemarketing can be a service to any given customer by handling a complaint or tracking down an order. Even readers skeptical of the value of telemarketing will come away from this remarkably lucid book feeling that telemarketing is a profession to be praised, not buried. With TELEMARKETING FOR NON-TELEMARKETERS you will tap into key skills that can be used immediately on the job. You'll especially like the new "polite" approach to telemarketing - and so will your customers