Technology Road Maps The Ultimate Step By Step Guide

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Technology Roadmapping and Development

Author : Olivier L. De Weck
Publisher : Springer Nature
ISBN 13 : 3030883469
Total Pages : 660 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Technology Roadmapping and Development by : Olivier L. De Weck

Download or read book Technology Roadmapping and Development written by Olivier L. De Weck and published by Springer Nature. This book was released on 2022-06-21 with total page 660 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook explains Technology Roadmapping, in both its development and practice, and illustrates the underlying theory of, and empirical evidence for, technologic evolution over time afforded by this strategy. The book contains a rich set of examples and practical exercises from a wide array of domains in applied science and engineering such as transportation, energy, communications, and medicine. Professor de Weck gives a complete review of the principles, methods, and tools of technology management for organizations and technologically-enabled systems, including technology scouting, roadmapping, strategic planning, R&D project execution, intellectual property management, knowledge management, partnering and acquisition, technology transfer, innovation management, and financial technology valuation. Special topics also covered include Moore’s law, S-curves, the singularity and fundamental limits to technology. Ideal for university courses in engineering, management, and business programs, as well as self-study or online learning for professionals in a range of industries, readers of this book will learn how to develop and deploy comprehensive technology roadmaps and R&D portfolios on diverse topics of their choice. Introduces a unique framework, Advanced Technology Roadmap Architecture (ATRA), for developing quantitative technology roadmaps and competitive R&D portfolios through a lucid and rigorous step-by-step approach; Elucidates the ATRA framework through analysis which was validated on an actual $1 billion R&D portfolio at Airbus, leveraging a pedagogy significantly beyond typical university textbooks and problem sets; Reinforces concepts with in-depth case studies, practical exercises, examples, and thought experiments interwoven throughout the text; Maximizes reader competence on how to explicitly link strategy, finance, and technology. The book follows and supports the MIT Professional Education Courses “Management of Technology: Roadmapping & Development,” https://professional.mit.edu/course-catalog/management-technology-roadmapping-development and “Management of Technology: Strategy & Portfolio Analysis” https://professional.mit.edu/course-catalog/management-technology-strategy-portfolio-analysis

The Definitive Guide to Social CRM

Author : Barton J. Goldenberg
Publisher : Pearson Education
ISBN 13 : 0134134001
Total Pages : 273 pages
Book Rating : 4.1/5 (341 download)

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Book Synopsis The Definitive Guide to Social CRM by : Barton J. Goldenberg

Download or read book The Definitive Guide to Social CRM written by Barton J. Goldenberg and published by Pearson Education. This book was released on 2015-02-24 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make Social CRM work! This book presents the first proven framework and step-by-step methodology for driving maximum value from Social CRM throughout sales, marketing, customer service, and beyond. Barton Goldenberg,the field’s #1 expert, offers a proven, four-step methodology for succeeding with Social CRM work in any B2B, B2C, or B2B2C organization. You’ll learn how to integrate people, process and technology to optimize relationships with every customer, achieve seamless collaboration across customer-facing functions, and make the most of today’s leading social platforms. Goldenberg shows how to: • Systematically harvest information from Social Media conversations and communities: Facebook, Twitter, LinkedIn, Google+, and beyond • Integrate this information into expanded customer profiles • Use these profiles to personalize customer service, marketing messages, and sales offers far more effectively Goldenberg assesses the changing impact of social media on customer relationships, identifies smarter ways to profitably integrate it throughout your business, guides you through Social CRM planning and implementation, and examines key challenges and opportunities in leveraging Social CRM after you’ve deployed it. You’ll find practical advice on issues ranging from strategy to software selection, vendor negotiation to team development and day-to-day operations. Goldenberg concludes by previewing the future of Social CRM — and the fast-changing customer tomorrow’s systems must serve. For all executive decision-makers, managers, and implementers who are involved in, planning, or considering Social CRM initiatives.

User Story Mapping

Author : Jeff Patton
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491904887
Total Pages : 324 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis User Story Mapping by : Jeff Patton

Download or read book User Story Mapping written by Jeff Patton and published by "O'Reilly Media, Inc.". This book was released on 2014-09-05 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why. Get a high-level view of story mapping, with an exercise to learn key concepts quickly Understand how stories really work, and how they come to life in Agile and Lean projects Dive into a story’s lifecycle, starting with opportunities and moving deeper into discovery Prepare your stories, pay attention while they’re built, and learn from those you convert to working software

A Complete Guide to Portals and User Experience Platforms

Author : Shailesh Kumar Shivakumar
Publisher : CRC Press
ISBN 13 : 1498725503
Total Pages : 518 pages
Book Rating : 4.4/5 (987 download)

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Book Synopsis A Complete Guide to Portals and User Experience Platforms by : Shailesh Kumar Shivakumar

Download or read book A Complete Guide to Portals and User Experience Platforms written by Shailesh Kumar Shivakumar and published by CRC Press. This book was released on 2015-09-25 with total page 518 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build a Next-Generation Enterprise Digital Platform with Portals and UXPA Complete Guide to Portals and User Experience Platforms provides in-depth coverage of portal technologies and user experience platforms (UXPs), which form the key pillars of a modern digital platform. Drawing on his experience in various roles in numerous portal engagements,

NASA Space Technology Roadmaps and Priorities Revisited

Author : National Academies of Sciences, Engineering, and Medicine
Publisher : National Academies Press
ISBN 13 : 0309446996
Total Pages : 115 pages
Book Rating : 4.3/5 (94 download)

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Book Synopsis NASA Space Technology Roadmaps and Priorities Revisited by : National Academies of Sciences, Engineering, and Medicine

Download or read book NASA Space Technology Roadmaps and Priorities Revisited written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2016-10-10 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: Historically, the United States has been a world leader in aerospace endeavors in both the government and commercial sectors. A key factor in aerospace leadership is continuous development of advanced technology, which is critical to U.S. ambitions in space, including a human mission to Mars. To continue to achieve progress, NASA is currently executing a series of aeronautics and space technology programs using a roadmapping process to identify technology needs and improve the management of its technology development portfolio. NASA created a set of 14 draft technology roadmaps in 2010 to guide the development of space technologies. In 2015, NASA issued a revised set of roadmaps. A significant new aspect of the update has been the effort to assess the relevance of the technologies by listing the enabling and enhancing technologies for specific design reference missions (DRMs) from the Human Exploration and Operations Mission Directorate and the Science Mission Directorate. NASA Space Technology Roadmaps and Priorities Revisited prioritizes new technologies in the 2015 roadmaps and recommends a methodology for conducting independent reviews of future updates to NASA's space technology roadmaps, which are expected to occur every 4 years.

The Digital Business Start-Up Workbook

Author : Cheryl Rickman
Publisher : John Wiley & Sons
ISBN 13 : 0857083058
Total Pages : 326 pages
Book Rating : 4.8/5 (57 download)

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Book Synopsis The Digital Business Start-Up Workbook by : Cheryl Rickman

Download or read book The Digital Business Start-Up Workbook written by Cheryl Rickman and published by John Wiley & Sons. This book was released on 2012-05-09 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do I know if my idea will work? How do I decide on the business model? How do I find my audience? Your digital business start-up journey begins here. From the bestselling author of The Small Business Start-up Workbook, Cheryl Rickman brings you a thoroughly practical guide to starting up a digital business, covering the full journey from idea to exit, with easy-to-implement strategies to make your online venture an ongoing success. With a combination of tips, exercises, checklists, anecdotes, case studies and lessons learned by business leaders, this workbook will guide you through each step of digital business. Learn how to: • Assess whether your business idea will work online/digitally • Choose the right business model for your proposition and avoid wasting time • Assess demand, viability and uncover untapped needs and gaps in the market • Build a usable, engaging website and mobile app • Create a buzz using social networking • Drive high quality traffic to your site and convert visitors into paying customers • Use search engine optimization (SEO) and marketing (SEM) tools effectively • Raise finance and protect your business • Build and maintain a strong brand • Recruit and retain a strong team • Sell the business or find a suitable successor. Reviews for the book: “If you want advice on starting your own internet business, don’t ask me, read this book instead. It is more up-to-date and costs far less than a good lunch.” Nick Jenkins, Founder of Moonpig.com “This book excels in providing practical guidance on how to create a successful digital business which exceeds customer expectations and keeps customers happy each step of the way.” Scott Weavers-Wright, CEO of Kiddicare.com, and MD of Morrison.com (non-food) “If you read just one book on digital business, make it this one... It is inspirational, informative and interactive in equal measure. Highly recommended!” Rowan Gormley, Founder and CEO of NakedWines.com “Interspersed with inspiring and useful stories from successful entrepreneurs, this book can help aspiring business owners through a step-by-step process of refining their start-up ideas and building a solid business.” Elizabeth Varley, Founder and CEO of TechHub

Power Up Blended Learning

Author : Catlin R. Tucker
Publisher : Corwin Press
ISBN 13 : 1506396755
Total Pages : 201 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Power Up Blended Learning by : Catlin R. Tucker

Download or read book Power Up Blended Learning written by Catlin R. Tucker and published by Corwin Press. This book was released on 2018-08-17 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take Blended Learning to the Next Level by Building an Effective Professional Learning Community! Technology is permeating classrooms and offering teachers and students opportunities to reimagine teaching and learning. Many schools and districts are shifting from traditional teacher-led instruction to blended learning with the goal of placing students at the center of learning. It’s time to power up your approach to professional learning to ensure teachers feel inspired and supported as they make this shift and embrace technology. This book provides an effective and actionable framework for school leaders looking to implement a long-term professional learning plan that extends professional development beyond a handful of days each year to create "coaching culture" that supports teachers as they move toward blended learning. Blended Learning expert Catlin Tucker provides a clear path for professional learning that is embedded in the school’s culture, blending targeted training (the "spark"), 1:1 coaching, and professional learning communities. This comprehensive approach to professional learning ensures that teachers in a blended environment work continually to improve learning outcomes for students, stay up-to-date on current technology, and learn with their colleagues. This text is full of concrete resources and strategies for leaders and blended learning coaches. It includes Coaching protocols Virtual coaching strategies Templates for feedback Lesson planning resources for designing blended lessons Rubrics for evaluation Stories and tips from blended learning coaches Vignettes from teachers who have successfully shifted to a blended learning model Reflection questions for leading book studies This book provides the tools and tips you’ll need to support teachers as they move toward blended learning. From articulating the why behind a shift to blended learning, to creating and implementing an actionable roadmap for building a professional learning infrastructure, this must-have resource will take your PD plans to the next level!

Ultimate Guide to Platform Building

Author : Wendy Keller
Publisher : Entrepreneur Press
ISBN 13 : 161308353X
Total Pages : 198 pages
Book Rating : 4.6/5 (13 download)

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Book Synopsis Ultimate Guide to Platform Building by : Wendy Keller

Download or read book Ultimate Guide to Platform Building written by Wendy Keller and published by Entrepreneur Press. This book was released on 2016-10-17 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your business relies on you for its survival, and its life-blood is sales. Building a robust platform is the most effective and sustainable way to attract prospects and convert them into customers. Literary agent and expert platform consultant Wendy Keller shares the secrets behind how to select the right promotion strategies for your business, market your products and services, develop an enthusiastic customer base, and ultimately create a strong platform that distinguishes your business from the rest--all without spending a fortune. Keller provides you with platform-building methods that are practical, proven, and easily implemented by anyone, this book helps build your brand perception to: Develop content that converts fans into customers Create a platform strategy that multiplies your marketing efforts overnight Showcase your brand, product, or company and attract new opportunities

The Definitive Guide to B2B Digital Transformation

Author : Fred Geyer
Publisher :
ISBN 13 : 9781734296914
Total Pages : pages
Book Rating : 4.2/5 (969 download)

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Book Synopsis The Definitive Guide to B2B Digital Transformation by : Fred Geyer

Download or read book The Definitive Guide to B2B Digital Transformation written by Fred Geyer and published by . This book was released on 2020-05-22 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Squid: The Definitive Guide

Author : Duane Wessels
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 0596550537
Total Pages : 466 pages
Book Rating : 4.5/5 (965 download)

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Book Synopsis Squid: The Definitive Guide by : Duane Wessels

Download or read book Squid: The Definitive Guide written by Duane Wessels and published by "O'Reilly Media, Inc.". This book was released on 2004-01-22 with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt: Squid is the most popular Web caching software in use today, and it works on a variety of platforms including Linux, FreeBSD, and Windows. Squid improves network performance by reducing the amount of bandwidth used when surfing the Web. It makes web pages load faster and can even reduce the load on your web server. By caching and reusing popular web content, Squid allows you to get by with smaller network connections. It also protects the host on your internal network by acting as a firewall and proxying your internal web traffic. You can use Squid to collect statistics about the traffic on your network, prevent users from visiting inappropriate web sites at work or school, ensure that only authorized users can surf the Internet, and enhance your privacy by filtering sensitive information from web requests. Companies, schools, libraries, and organizations that use web-caching proxies can look forward to a multitude of benefits.Written by Duane Wessels, the creator of Squid, Squid: The Definitive Guide will help you configure and tune Squid for your particular situation. Newcomers to Squid will learn how to download, compile, and install code. Seasoned users of Squid will be interested in the later chapters, which tackle advanced topics such as high-performance storage options, rewriting requests, HTTP server acceleration, monitoring, debugging, and troubleshooting Squid.Topics covered include: Compiling and installing Squid Running Squid Using Squid's sophisticated access controls Tuning disk storage for optimal performance Configuring your operating system for HTTP interception Forwarding Requests to other web caches Using redirectors to rewrite user requests Monitoring Squid with the cache manager and SNMP Using Squid to accelerate and protect HTTP servers Managing bandwidth consumption with Delay Pools

God's Road Map for Grads

Author : David Bordon
Publisher : FaithWords
ISBN 13 : 9780446561020
Total Pages : 224 pages
Book Rating : 4.5/5 (61 download)

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Book Synopsis God's Road Map for Grads by : David Bordon

Download or read book God's Road Map for Grads written by David Bordon and published by FaithWords. This book was released on 2009-06-27 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: An inspiring, practical A-Z guide for encouraging graduates as they confront chaotic life change, this volume is full of time-tested truths that will spark godly journeys into life, making readers confident and excited about what lies ahead.

Product Roadmaps Relaunched

Author : C. Todd Lombardo
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491971673
Total Pages : 272 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Product Roadmaps Relaunched by : C. Todd Lombardo

Download or read book Product Roadmaps Relaunched written by C. Todd Lombardo and published by "O'Reilly Media, Inc.". This book was released on 2017-10-25 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: A good product roadmap is one of the most important and influential documents an organization can develop, publish, and continuously update. In fact, this one document can steer an entire organization when it comes to delivering on company strategy. This practical guide teaches you how to create an effective product roadmap, and demonstrates how to use the roadmap to align stakeholders and prioritize ideas and requests. With it, you’ll learn to communicate how your products will make your customers and organization successful. Whether you're a product manager, product owner, business analyst, program manager, project manager, scrum master, lead developer, designer, development manager, entrepreneur, or business owner, this book will show you how to: Articulate an inspiring vision and goals for your product Prioritize ruthlessly and scientifically Protect against pursuing seemingly good ideas without evaluation and prioritization Ensure alignment with stakeholders Inspire loyalty and over-delivery from your team Get your sales team working with you instead of against you Bring a user and buyer-centric approach to planning and decision-making Anticipate opportunities and stay ahead of the game Publish a comprehensive roadmap without overcommitting

Balance With Blended Learning

Author : Catlin R. Tucker
Publisher : Corwin Press
ISBN 13 : 1544389507
Total Pages : 174 pages
Book Rating : 4.5/5 (443 download)

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Book Synopsis Balance With Blended Learning by : Catlin R. Tucker

Download or read book Balance With Blended Learning written by Catlin R. Tucker and published by Corwin Press. This book was released on 2020-01-09 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rethink the roles, responsibilities, and workflow in your blended learning classroom and enjoy balance in your life. Blended learning offers educators the opportunity to reimagine teaching and learning. It allows teachers to partner with their students to assess, track, and reflect on learning. This partnership gives teachers more time and energy to innovate and personalize learning while providing students the opportunity to be active agents driving their own growth. If one thing is certain after the 2019-2020 school year, blended learning is here to stay. Learning must be a shared endeavor between the teacher and the learner. This book provides teachers with strategies to rethink traditional workflows to make teaching practices sustainable. Written by blended learning expert, Catlin Tucker, this resource provides teachers with concrete strategies and resources they can use to partner with their students to actively engage them in setting goals, monitoring their development, reflecting on their growth, using feedback to improve work, assessing the quality of their work, and communicating their progress with parents. Balance With Blended Learning includes Practical strategies for teachers overwhelmed by their workloads Routines and protocols designed to move feedback and assessment into the classroom to eliminate much of the work teachers take home Ready-to-use templates and resources designed to help students take an active role in tracking, monitoring, and reflecting on their progress Vignettes written by teachers across disciplines Stories from the author′s extensive experience both as a teacher and blended -learning coach Redefining roles in a blended learning classroom encourages students to take ownership over their learning journeys and helps teachers feel more effective, efficient, and energized.

The Ultimate Cheapskate's Road Map to True Riches

Author : Jeff Yeager
Publisher : Crown Currency
ISBN 13 : 0767929241
Total Pages : 258 pages
Book Rating : 4.7/5 (679 download)

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Book Synopsis The Ultimate Cheapskate's Road Map to True Riches by : Jeff Yeager

Download or read book The Ultimate Cheapskate's Road Map to True Riches written by Jeff Yeager and published by Crown Currency. This book was released on 2007-12-26 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: It used to be that “stuff” made you cool. That is so twentieth century. Jeff Yeager, the man dubbed The Ultimate Cheapskate by Matt Lauer on Today, offers a completely fresh take on personal finance, teaching us how to enjoy life more by spending less. He will show you how to buy less stuff, retire young, and live financially free, while you make a positive difference in people’s lives and save the planet along the way. The Ultimate Cheapskate’s Road Map to True Riches lays out the practices and principles that have made cheap the new cool. Live within your means at thirty and stay there. The Ultimate Cheapskate was living well on what he earned at thirty, so when he made more money, he saved every penny. Now he is “selfishly” employed, doing work he loves and helping others. Do for yourself what you could have others do for you. Cheapskates are die-hard do-it-yourselfers. It’s all about having the right tools, and The Ultimate Cheapskate will get you started. Pinch the dollars and the pennies will pinch themselves. It’s not the $3 cup of coffee; it’s the big-ticket decisions that determine whether you’ll be financially free. So buy a house, not a castle. The Ultimate Cheapskate’s Road Map to True Riches promises a quality of life you cannot buy, a sense of satisfaction you cannot fake, and an appreciation for others and for the planet that gives life value. Open your road map and prepare to discover the true joys of financial freedom.

Technology Roadmapping for Strategy and Innovation

Author : Martin Moehrle
Publisher : Springer Science & Business Media
ISBN 13 : 3642339239
Total Pages : 283 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Technology Roadmapping for Strategy and Innovation by : Martin Moehrle

Download or read book Technology Roadmapping for Strategy and Innovation written by Martin Moehrle and published by Springer Science & Business Media. This book was released on 2013-01-17 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technology roadmapping is a significant method to help companies gain orientation concerning future challenges. This work contains a description of technology roadmapping in four major parts, providing expert knowledge on framing/embedding of technology roadmapping, processes of technology roadmapping, implementing technology roadmapping and linking technology roadmapping to other instruments of strategic planning. The book provides a comprehensive survey of technology roadmapping since it contains papers by leading European, American and Asian experts, provides orientation regarding different methods of technology roadmapping and their interconnections, supplies readers with a compilation of the most important submethods, and embeds and links technology roadmapping in the framework of management research. This book aims at becoming the leading compendium on technology roadmapping.

CFO Fundamentals

Author : Jae K. Shim
Publisher : John Wiley & Sons
ISBN 13 : 1118132491
Total Pages : 791 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis CFO Fundamentals by : Jae K. Shim

Download or read book CFO Fundamentals written by Jae K. Shim and published by John Wiley & Sons. This book was released on 2012-03-06 with total page 791 pages. Available in PDF, EPUB and Kindle. Book excerpt: The thorough reference that goes wherever you go The Complete CFO Reference is the perfect up-to-date reference tool for today's busy CFO, controller, treasurer, and other finance professionals. Written in an easy format and packed with checklists, samples, and worked-out solutions for a wide variety of accounting and finance problems, readers can take this handy reference wherever they go-on a business trip, visiting a client, conducting a conference call, or attending a meeting. Covers all major developments in finance and accounting every CFO needs to know about including IFRS, Web-based planning, and ranging from financial reporting and internal control to financial decision making for shareholder value maximization Includes tables, forms, checklists, questionnaires, practical tips, and sample reports Incorporates Accounting Standards Codification (ASC) throughout the book, as well as coverage of International Financial Reporting Standards (IFRS) and its impact on financial reporting, XBRL reporting, risk management and disaster recovery, Web-based planning and budgeting, Web 2.0, cloud computing, and environmental costing Simplifying day-to-day work in dozens of critical areas, The Complete CFO Reference is the perfect up-to-date reference tool for today's busy chief financial officer (CFO), controller, treasurer, financial director, budgeting director, and other financial professionals in public practice and private industry.

Lean Sigma

Author : Ian Wedgwood
Publisher : Pearson Education
ISBN 13 : 0133992004
Total Pages : 160 pages
Book Rating : 4.1/5 (339 download)

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Book Synopsis Lean Sigma by : Ian Wedgwood

Download or read book Lean Sigma written by Ian Wedgwood and published by Pearson Education. This book was released on 2015 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drive Lean Sigma Performance Improvement into Any Hospital or Healthcare Environment "The Affordable Care Act (ACA) looks like it is around to stay. It will require hospitals and other healthcare organizations to become ruthlessly efficient to survive reimbursement rate reductions. Even if ACA fell, managed care organizations have caught on. They will leverage patient volume to drive reimbursement rates steadily down. Medicare and Medicaid will follow. Lean Sigma may not be the only way healthcare organizations will survive, but it's a proven solution. In Lean Sigma-Rebuilding Capability in Healthcare , Dr. Wedgwood has presented a roadmap to successful implementation of Lean Sigma." -Richard H. Allen, Dr.P.H., Allen & Allen Consulting, LLC Lean Sigma, widely proven in other industries, can offer even greater value in healthcare. In this guide, Ian Wedgwood walks you through all leadership aspects associated with planning, executing, sustaining, or reinvigorating Lean Sigma in your hospital, system, or clinic. Drawing on his extensive experience helping healthcare organizations improve, Wedgwood explains Lean Sigma without "stat speak." Focusing on care providers' unique challenges, he offers a practical roadmap for making Lean or Six Sigma work. He demonstrates it through real case studies, illuminating key facets of change that are too often ignored. Coverage includes * How failure points in conventional change methods prevent performance improvement * Lean Sigma's structured change approach: why infrastructure and sequencing matter so much * Integrating Lean Sigma with strategy and operations * Elevating individual process performance * Launching a Lean Sigma program or revitalizing a stalled initiative * Learning from experience, and increasing program maturity Whatever your Lean Sigma leadership role-from patient-facing staff to senior executive to performance improvement specialist-this guide gives you an indispensable foundation for success.