Read Books Online and Download eBooks, EPub, PDF, Mobi, Kindle, Text Full Free.
Download Success At The Enquiry Desk full books in PDF, epub, and Kindle. Read online Success At The Enquiry Desk ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Author : Tim Owen
Publisher : Bernan Press(PA)
ISBN 13 :
Total Pages : 102 pages
Book Rating : 4.3/5 (91 download)
Download or read book Success at the Enquiry Desk written by Tim Owen and published by Bernan Press(PA). This book was released on 1997 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Tim Buckley Owen
Publisher : Facet Publishing
ISBN 13 :
Total Pages : 168 pages
Book Rating : 4.3/5 (91 download)
Download or read book Success at the Enquiry Desk written by Tim Buckley Owen and published by Facet Publishing. This book was released on 2006 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This essential desk-book helps the information professional become self-sufficient in answering enquiries. Step by step, it guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer. Designed as a one-stop manual of techniques, which will be equally effective in large or small libraries and information units, the emphasis is on how to make the best use of limited resources. It includes the author s list of 25 multi-purpose reference sources one can t afford to ignore, and the crucial Success at the enquiry desk enquiry form, which is especially designed to match the book s step-by-step approach to enquiry answering." "This fifth edition of the best selling practical guide is fully revised throughout with new examples and techniques. It illustrates when and when not to use the web, and assesses new developments including blogs, wikis and RSS feeds. It also includes a brand new chapter on acquiring the right tools for the job."--BOOK JACKET.
Author : Tim Buckley Owen
Publisher : Facet Publishing
ISBN 13 : 1783301937
Total Pages : 208 pages
Book Rating : 4.7/5 (833 download)
Download or read book Successful Enquiry Answering Every Time, 7th edition written by Tim Buckley Owen and published by Facet Publishing. This book was released on 2017-04-11 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful Enquiry Answering Every Time is designed to guide information professionals through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer. When people want to satisfy their immediate curiosity they’re much more likely to use a search engine on their mobile device than ask their local library. But while the days of personal intervention in this kind of enquiry are inevitably numbered, the professional skills that underpin them are not. This book uses technology as the enabler of the thought processes that information professionals need to engage in when answering enquiries, and makes the case that new technology, far from making them irrelevant, raises the skill stakes for all. Now in its 7th edition, this book is fully updated to cover new skills, such as: employing critical thinking to manipulate, categorise and prioritise raw search resultsusing strategic reading and abstracting techniques to identify and summarise the essential information the enquirer needs from the retrieved documentsdrawing on established story-telling practice to present research results effectively – whether orally or in writingworking to the POWER model: plan, organise, write, edit, review. This book is ideal for anyone who has to answer enquiries from users in any information role; those working in contact centres who are dealing with information enquiries, processing transactions or trouble-shooting technical issues; and information professionals working on enquiry desks in large or small academic, public, school or special libraries.
Author : Sheila Pantry
Publisher : Scarecrow Press
ISBN 13 : 9780810847781
Total Pages : 164 pages
Book Rating : 4.8/5 (477 download)
Download or read book Creating a Successful E-information Service written by Sheila Pantry and published by Scarecrow Press. This book was released on 2003 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: To be successful, information managers constantly need to reassess the effectiveness of their information services, and to ascertain whether they are delivering the services their users actually need. Given that information services can now transcend the restrictions of a particular physical location or specific opening hours, it is more essential than ever to take advantage of the opportunities afforded by new technologies. Through the use of case studies, this resource shows how to revamp an existing service, as well as how to create one from scratch. Key issues covered include: . Introducing the concept of the e-information service . What kind of an information service do you want to provide? . Where are the customers? . What kind of information do your customers need and in what formats? . Who needs to be involved in your plans? . Budgeting for your e-information service . Keeping in touch with your customers . Keeping one step ahead of your competitors. Also includes an illustrated glossary of sample electronic services and a list of further information sources. Regardless of the type or size of your organization, this reference will help broaden your horizons, as well as those of your users."
Author : Tim Buckley Owen
Publisher : Facet Publishing
ISBN 13 : 185604811X
Total Pages : 177 pages
Book Rating : 4.8/5 (56 download)
Download or read book Successful Enquiry Answering Every Time written by Tim Buckley Owen and published by Facet Publishing. This book was released on 2012-05-18 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: This best-selling 'one-stop' practical guide is designed to help all information professionals become self-sufficient in answering enquiries. Step by step, the book guides the reader through all stages of research, from finding out what the enquirer really wants to providing a polished, value-added answer. There’s an emphasis throughout on how to make the best use of limited resources – and a final chapter offers practical advice on how to set up an enquiry service from scratch or revive a run-down one. This fully updated sixth edition features a brand new chapter on remote enquiry handling by email, SMS and instant messaging. It has cutting-edge coverage of developments in mobile media, social networking, microblogging and e-books. The new Starter Sources section provides an essential and up-to-date list of quality-checked reference sources, on the web and in print. In this edition: • What do they really want? (How to make sure you really understand the question.) • Flying blind. (Why remote enquiry handling is different.) • Getting started (Dealing with the panic – thinking clearly.) • Smarter searching. (Tips for efficient search strategies.) • Help! Everything’s going wrong. (When you can’t find the answer and you’re running out of time.) • Success! Now let's add some value. (Presenting your answer well is part of the job.) • Setting up – how do you start? (Establishing your own enquiry service from scratch.) • Choosing your toolkit. (Resources that you’ll need to run your enquiry service.) Readership: Ideal for anyone who has to answer enquiries from users in any environment, this essential manual is suitable for use in large or small libraries and information units. Anyone working in a contact centre – dealing with information enquiries or processing transactions or trouble-shooting technical issues – should find it useful too. And it's particularly valuable for information professionals and those working on enquiry desks in academic, public, school and special libraries. It doesn’t matter whether your job is actually finding answers for people or helping others find the answers for themselves. This book is for you.
Author : Kay Ann Cassell
Publisher : American Library Association
ISBN 13 : 083891568X
Total Pages : 505 pages
Book Rating : 4.8/5 (389 download)
Download or read book Reference and Information Services written by Kay Ann Cassell and published by American Library Association. This book was released on 2019-01-04 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including ethics, readers' advisory, information literacy, and other key aspects of reference librarianship;selecting and evaluating reference materials, with strategies for keeping up to date;assessing and improving reference services;guidance on conducting reference interviews with a range of different library users, including children and young adults;a new discussion of reference as programming;important special reference topics such as Google search, 24/7 reference, and virtual reference; anddelivering reference services across multiple platforms As librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today's libraries.
Author : Sheila Pantry
Publisher : Facet Publishing
ISBN 13 : 1856044912
Total Pages : 209 pages
Book Rating : 4.8/5 (56 download)
Download or read book Your Essential Guide to Career Success written by Sheila Pantry and published by Facet Publishing. This book was released on 2003 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: How ambitious are you? Do you have a career plan? Are your skills up-to-date? Where do you want to be in three, five or ten years' time? This book is an essential read for any information professional eager to prosper in the library and information environment of the 21st century. It offers guidance on managing every stage of your career, whether you are a new entrant to the profession wishing to know how to get a foot on the ladder, an information professional in mid-career wishing to progress, or a candidate for a more senior position needing a view of the current state of the profession. Since publication of the first edition there have been a number of changes in employment law, and in the range of skills - online, linguistic, negotiating and consultancy, for example - required for an information professional to be able to deliver the information services of the future. Making full use of case studies, summaries, further readings and referrals to websites and other sources of practical help, this indispensable guide offers advice on: Challenges and changes in employment for LIS professionals Acquiring new types of skills Your master career plan Starting your career in information work Applying for a job Your successful interview Going for promotion Looking sidewards. Readership: This is an essential deskbook to explore if you are an information professional in any sector and at any level wishing to learn the skills and techniques to sell yourself with confidence to current and future employers.
Author : Sheila Pantry
Publisher : Facet Publishing
ISBN 13 : 1856045587
Total Pages : 209 pages
Book Rating : 4.8/5 (56 download)
Download or read book Setting Up a Library and Information Service from Scratch written by Sheila Pantry and published by Facet Publishing. This book was released on 2005 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is intended as a guide to help those who need to set up a library or information service in their organization, irrespective of subject background or type of organization. It will help both those who have qualifications but no experience in setting up such a centre and those who have had no training at all. The authors have had many years experience setting up information services in different subject backgrounds for a wide range of organizations both in the UK and in many countries. This book will hold your hand as you tackle the many steps to take as you create a successful information service - irrespective of size. Topics covered include: the reasons for establishing a library what information is needed, how quickly and in what quantities (information audit approach) meeting the information needs of special users premises and furniture equipment and Internet access technical requirements staffing managing budgets and finance managing people - staff and management networking and locating sources of information Readership: The book also has a full list of appendices of sample documents from newsletter and press releases to lists of basic reference books and periodicals.
Author : Alison Scammell
Publisher : Routledge
ISBN 13 : 1135476160
Total Pages : 573 pages
Book Rating : 4.1/5 (354 download)
Download or read book Handbook of Information Management written by Alison Scammell and published by Routledge. This book was released on 2003-09-02 with total page 573 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effectively the eighth edition of Aslib's flagship Handbook of Special Librarianship and Information Work, the definitive reference source on information theory, practice, and procedure since 1957.
Author :
Publisher :
ISBN 13 :
Total Pages : 336 pages
Book Rating : 4.3/5 (91 download)
Download or read book Refer written by and published by . This book was released on 2001 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Anne Totterdell
Publisher : Facet Publishing
ISBN 13 : 1856045579
Total Pages : 225 pages
Book Rating : 4.8/5 (56 download)
Download or read book An Introduction to Library and Information Work written by Anne Totterdell and published by Facet Publishing. This book was released on 2005 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fully revised and updated, the third edition of this introductory guide to library and information work introduces support staff, paraprofessionals and LIS students to the workplace. Informing the reader of the latest developments in the field, the text provides a practical, educational underpinning to library and information work across all sectors. It introduces the structure and functions of the principal types of library and information service and looks at the key information skills and areas of competence necessary for the efficient and informed practice of a wide range of tasks.
Author : Richard E. Bopp
Publisher : Bloomsbury Publishing USA
ISBN 13 : 1598848178
Total Pages : 768 pages
Book Rating : 4.5/5 (988 download)
Download or read book Reference and Information Services written by Richard E. Bopp and published by Bloomsbury Publishing USA. This book was released on 2011-05-23 with total page 768 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, Information Sources and Their Use, discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.
Author : Elizabeth Laycock
Publisher : Routledge
ISBN 13 : 1317558359
Total Pages : 264 pages
Book Rating : 4.3/5 (175 download)
Download or read book The Journey to Dissertation Success written by Elizabeth Laycock and published by Routledge. This book was released on 2016-06-10 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you about to embark on a research project for the first time? Unsure which data collection methods are right for your study? Don't know where to start? By presenting the reader with a series of key research management questions, this book introduces the novice researcher to a range of research designs and data collection methods. Building an understanding of these choices and how they can impact on the dissertation itself will lead to a more robust and rigorous dissertation study. This book is designed to direct your research choices with informative text and key questions, advice from "virtual supervisors" and reflections from students. Lists of suggested further reading also help to support you on your journey to developing an organised and successful dissertation project. Researchers seeking support on their journey to a successful dissertation will find this book a valuable resource.
Author :
Publisher :
ISBN 13 :
Total Pages : 618 pages
Book Rating : 4.3/5 (91 download)
Download or read book Managing Information written by and published by . This book was released on 1996 with total page 618 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Napoleon Hill
Publisher : e-artnow
ISBN 13 :
Total Pages : 4470 pages
Book Rating : 4.4/5 (66 download)
Download or read book How to Succeed (Boxed-Set) written by Napoleon Hill and published by e-artnow. This book was released on 2022-01-04 with total page 4470 pages. Available in PDF, EPUB and Kindle. Book excerpt: This meticulously edited collection contains the greatest books of ancient wisdom and modern guides to financial success, empowerment, personal development and peace, achieving the full potential of your mind and spirit: Wallace D. Wattles: The Science of Getting Rich The Science of Being Well How to Get What You Want William Walker Atkinson: The Secret of Success Thought-Force in Business and Everyday Life The Power of Concentration P. T. Barnum: The Art of Money Getting The Humbugs of the World Benjamin Franklin: The Autobiography The Way to Wealth Orison Swett Marden: Architects of Fate He Can Who Thinks He Can, and Other Papers on Success in Life How To Succeed Prosperity – How to attract it James Allen: From Poverty to Power As a Man Thinketh Eight Pillars of Prosperity Foundation Stones to Happiness and Success Russell Conwell: Acres of Diamonds The Key to Success What You Can Do With Your Will Power Praying for Money Henry Harrison Brown: Dollars Want Me (Twin Editions) Thorstein Veblen: The Theory of Business Enterprise Émile Cou: Self Mastery Through Conscious Autosuggestion Kahlil Gibran: The Prophet Marcus Aurelius: Meditations Niccolò Machiavelli: The Prince Lao Tzu: Tao Te Ching B. F. Austin: How to Make Money Charles F. Haanel: The Master Key System Robert Collier: The Secret of the Ages Elbert Hubbard: A Message to Garcia William Crosbie Hunter: Dollars and Sense Harry A. Lewis: Hidden Treasures; Or, Why Some Succeed While Others Fail Florence Scovel Shinn: The Game of Life and How to Play It Napoleon Hill: Think and Grow Rich George Matthew Adams: You Can Genevieve Behrend: Your Invisible Power Elizabeth Towne: The Life Power and How to Use It Ralph Waldo Trine: In Tune with the Infinite
Download or read book Small Business Start-up Information Package written by and published by . This book was released on 1993 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 368 pages
Book Rating : 4.:/5 (319 download)
Download or read book The Library Assistant written by and published by . This book was released on 1907 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Vols. 1-18, 34-40 include 4th-30th, 45th-51st (1898/99-1924/25, 1940-46) reports of the Association of Assistant Librarians. Vols. 19-33 have 31st -44th (1925/26-1939) reports as separately paged appendices or supplements.
