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Strategic Analysis Of The Challenges Facing The Indian Information Technology Enabled Services Business Process Outsourcing Industry
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Book Synopsis Business Models and People Management in the Indian IT Industry by : Ashish Malik
Download or read book Business Models and People Management in the Indian IT Industry written by Ashish Malik and published by Routledge. This book was released on 2015-03-24 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: The global impact of so-called ‘offshoring’, including of information technology (IT) and related services, continues to be a topic of great interest to academics, practitioners and policy makers. The Indian IT industry has sustained high levels of growth in revenues and employment since the late 1980s. Even following the global financial crisis and meltdown in 2008, the industry has reported growth, albeit at a lower rate. Furthermore, the high rates of technological change and increased competition has forced businesses and managers to be innovative and create new business models. This book examines how managers and entrepreneurs in the Indian IT industry have explored and exploited human capital opportunities at various stages of the industry’s evolution to create innovative human resources (HR) practices and new business models. Based on extensive academic research and deep reflective practitioner accounts, this collection presents expert content, views and a coherent picture of the challenges and changes in the Indian IT industry and analyses how the industry has remained competitive in a constantly changing environment. This book will appeal to researchers, students and practitioners, particularly in the fields of human resources and strategic management.
Author :Editors : Raj Kapila & Uma Kapila Publisher :Academic Foundation ISBN 13 :9788171884131 Total Pages :266 pages Book Rating :4.8/5 (841 download)
Book Synopsis Economic Developments in India : Monthly Update, Volume -78 Analysis, Reports, Policy Documents by : Editors : Raj Kapila & Uma Kapila
Download or read book Economic Developments in India : Monthly Update, Volume -78 Analysis, Reports, Policy Documents written by Editors : Raj Kapila & Uma Kapila and published by Academic Foundation. This book was released on 2004 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Occupational Stress of Employees in BPO ITES Industry by : Dr A Bharathy
Download or read book Occupational Stress of Employees in BPO ITES Industry written by Dr A Bharathy and published by Archers & Elevators Publishing House. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Human Capital in the Indian IT / BPO Industry by : V. Pereira
Download or read book Human Capital in the Indian IT / BPO Industry written by V. Pereira and published by Springer. This book was released on 2015-05-21 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Capital in the Indian IT / BPO Industry analyses human capital management in the Indian information technology (IT) and business process outsourcing (BPO) industry, which has created a new paradigm for organising global talent engaged in designing and delivering IT and BPO services.
Book Synopsis Management Strategy for Information Technology (IT and Management Convergence) by : Utpal Kumar Banerjee
Download or read book Management Strategy for Information Technology (IT and Management Convergence) written by Utpal Kumar Banerjee and published by Concept Publishing Company. This book was released on 2008 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Information Systems Outsourcing by : Rudy Hirschheim
Download or read book Information Systems Outsourcing written by Rudy Hirschheim and published by Springer Science & Business Media. This book was released on 2009-03-24 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributions on the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III). In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.
Book Synopsis Information Technology in the Service Economy: by : Michael Barrett
Download or read book Information Technology in the Service Economy: written by Michael Barrett and published by Springer. This book was released on 2010-05-09 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book represents the compilation of papers presented at the IFIP Working Group 8. 2 conference entitled “Information Technology in the Service Economy: Challenges st and Possibilities for the 21 Century. ” The conference took place at Ryerson University, Toronto, Canada, on August 10 13, 2008. Par ticipation in the conference spanned the continents from Asia to Europe with paper submissions global in focus as well. Conference submissions included complete d research papers and research in progress reports. Papers submitted to the conference went through a double blind review process in which the program co chairs, an associate editor, and reviewers provided assessments and recommendations. The editor ial efforts of the associate editors and reviewers in this process were outstanding. To foster high quality research publications in this field of study, authors of accepted pape rs were then invited to revise and resubmit their work. Through this rigorous review and revision process, 12 completed research papers and 11 research in progress reports were accepted for presentation and publica tion. Paper workshop sessions were also esta blished to provide authors of emergent work an opportunity to receive feedback fromthe IF IP 8. 2 community. Abstracts of these new projects are included in this volume. Four panels were presented at the conference to provide discussion forums for the varied aspect s of IT, service, and globalization. Panel abstracts are also included here.
Book Synopsis IT Services Business Management by : DUBEY SANJIVA SHANKAR
Download or read book IT Services Business Management written by DUBEY SANJIVA SHANKAR and published by PHI Learning Pvt. Ltd.. This book was released on 2012-02-11 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: In IT Services, the businesses are managed with a customer-centric approach. This book, through various concepts, processes and stages, explores the need and framework of IT Services business, and how they are managed to deliver services par excellence. The book comprehensively explains how ITSE (IT Services Enterprises) strategies are analyzed and formulated with the help of three-dimensional cube—customer-centricity, niche vs. end-to-end offering and disruptive innovation vs. gradual innovation. The book further teaches that a good marketing must start with an integrative vision of the ITS Enterprise, and reveals how a customer plays a dominant role in co-creating IT Services. It also details on the various stages of sales cycle called Sales funnel, and how the sales team manages the sales opportunity’s progress. The concluding chapters discuss the aspects needed for the survival and growth of the ITSE firms; the factors that propel growth—Demand, Quality of the business environment and Supply response of an enterprise. It also shows how the future of the IT Services depend on the combination of—Business environment, Information and Communication Technology (ICT) trends, IT Services business model trends and IT governance trends. The book is well-supported with the diagrams and illustrations to explain the concepts clearly. The Review Questions are also incorporated to analyze the students’ learning skills. The book is intended for the postgraduate students of business administration, MCA and MSc (IT). Besides, the book will also be beneficial for the IT Services executives and managers.
Book Synopsis Information Technology Outsourcing by : Suzanne Rivard
Download or read book Information Technology Outsourcing written by Suzanne Rivard and published by Routledge. This book was released on 2015-03-26 with total page 425 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new volume in the "Advances in Management Information Systems" series presents the latest cutting-edge knowledge in IT outsourcing. As part of the growing business trend to outsourcing various operations, IT outsourcing both determines the governance of a vital organizational function and influences the processes of exploitation and exploration in all other functions of an enterprise. In keeping with the mission of the "AMIS" series, the editors of this volume have framed the domain of research and practice broadly. "Information Technology Outsourcing" provides leading edge research on both the variety of decisions regarding the outsourcing of IS services and the management of the relationship with service suppliers.
Book Synopsis Strategic Infrastructure Development for Economic Growth and Social Change by : Ray, Nilanjan
Download or read book Strategic Infrastructure Development for Economic Growth and Social Change written by Ray, Nilanjan and published by IGI Global. This book was released on 2015-01-31 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: Obtaining the ultimate objective of economic growth depends largely on the availability of infrastructure in the economy. New developments in finance also play an important role in enhancing economic prosperity in a country. Strategic Infrastructure Development for Economic Growth and Social Change explores different avenues of research in the areas of corporate governance, socioeconomic conditions, modern business infrastructure, business automation, strategic financial management, and financial aspects of modern businesses. This reference work discusses practical applications, skills, practices, and strategies involved in economic and business growth, and overall economic development. Academicians, practitioners, professionals, and researchers will benefit from the topics discussed in this book.
Book Synopsis ICIME 2011-Proceedings of the 2nd International Conference on Information Management and Evaluation by : Ken Grant
Download or read book ICIME 2011-Proceedings of the 2nd International Conference on Information Management and Evaluation written by Ken Grant and published by Academic Conferences Limited. This book was released on with total page 591 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following on from the continued success of the European Conference on Information Management and Evaluation, we are delighted at the Ted Rogers School of Management, Ryerson University to be able to host the 2nd International Conference on Information Management and Evaluation (ICIME 2011).ICIME aims to bring together individuals researching and working in the broad field of information management, including information technology evaluation. We hope that this year's conference will provide you with plenty of opportunities to share your expertise with colleagues from around the world.This year's opening keynote address will be delivered by Dr Catherine Middleton, Ted Rogers School of Information Technology Management, Ryerson University, Toronto, Canada.
Book Synopsis Strategic Outsourcing by : Bharat Vagadia
Download or read book Strategic Outsourcing written by Bharat Vagadia and published by Springer Science & Business Media. This book was released on 2011-10-27 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a road-map to successful implementation of strategic outsourcing programmes, providing down-to-earth approaches to outsourcing decision making and programme management, based on a grass-roots understanding. A practitioner-focused book for business leaders and managers providing a holistic view of strategic outsourcing, covering the three essential pillars of success: risks, rewards and relationships. The author shows how business leaders can transform organisational business models, structures and mind-sets, taking the reader on a journey through the book's fifteen chapters, helping the reader truly grasp: the drivers for change as a result of globalisation and convergence and their impact on organisational strategies; how outsourcing can transform the various processes and functions of an organisation; the impact outsourcing is having on various industry vertical sectors; the eight foundations of successful strategic outsourcing programmes, which when combined with strategic decision-making knowledge, guarantees that organisations embarking on the strategic outsourcing journey, derive the transformational benefits they seek.
Book Synopsis Indian Economic Superpower by : Jayashankar M. Swaminathan
Download or read book Indian Economic Superpower written by Jayashankar M. Swaminathan and published by World Scientific. This book was released on 2009 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: The past 15 years have witnessed unprecedented expansion in the economy of India. This book offers analysis of both potential opportunities & pitfalls to avoid in the software, business process outsourcing, manufacturing, logistics, aviation, marketing, telemedicine & other sectors of the Indian economy.
Book Synopsis Global Information Technologies: Concepts, Methodologies, Tools, and Applications by : Tan, Felix B.
Download or read book Global Information Technologies: Concepts, Methodologies, Tools, and Applications written by Tan, Felix B. and published by IGI Global. This book was released on 2007-10-31 with total page 4194 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This collection compiles research in all areas of the global information domain. It examines culture in information systems, IT in developing countries, global e-business, and the worldwide information society, providing critical knowledge to fuel the future work of researchers, academicians and practitioners in fields such as information science, political science, international relations, sociology, and many more"--Provided by publisher.
Book Synopsis Contemporary Computing by : Sanjay Ranka
Download or read book Contemporary Computing written by Sanjay Ranka and published by Springer Science & Business Media. This book was released on 2009-08-19 with total page 677 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed papers of the 2nd International Conference on Contemporary Computing, which was held in Noida (New Delhi), India, in August 2009. The 61 revised full papers presented were carefully reviewed and selected from 213 submissions and focus on topics that are of contemporary interest to computer and computational scientists and engineers. The papers are organized in topical sections on Algorithms, Applications, Bioinformatics, and Systems.
Book Synopsis Toward New Sources of Competitiveness in Bangladesh by : Sanjay Kathuria
Download or read book Toward New Sources of Competitiveness in Bangladesh written by Sanjay Kathuria and published by World Bank Publications. This book was released on 2015-10-20 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bangladesh's ambition is to build on its very solid growth and poverty reduction achievements, and accelerate growth to become a middle income country by 2021, and share prosperity more widely amongst its citizens. This includes one of its greatest development challenges: to provide gainful employment to the over 2 million people that will join the labor force each year over the next decade. Moreover, only 54.1 million of its 94 million working age people are employed. Bangladesh needs to use its labor endowment even more intensively to increase growth and, in turn, to absorb the incoming labor. The Diagnostic Trade Integration Study identifies the following actions centered around four pillars to sustain and accelerate export growth: (1) breaking into new markets through a) better trade logistics to reduce delivery lags; as world markets become more competitive and newer products demand shorter lead times, to generate new sources of competitiveness and thereby enable market diversification; and b) better exploitation of regional trading opportunities in nearby growing and dynamic markets, especially East and South Asia; (2) breaking into new products through a) more neutral and rational trade policy and taxation and bonded warehouse schemes; b) concerted efforts to spur domestic investment and attract foreign direct investment, to contribute to export promotion and diversification, including by easing the energy and land constraints; and c) strategic development and promotion of services trade; (3) improving worker and consumer welfare by a) improving skills and literacy; b) implementing labor and work safety guidelines; and c) making safety nets more effective in dealing with trade shocks; and (4) building a supportive environment, including a) sustaining sound macroeconomic fundamentals; and b) strengthening the institutional capacity for strategic policy making aimed at the objective of international competitiveness to help bring focus and coherence to the government's reform efforts.
Book Synopsis Base of the Pyramid and Business Process Outsourcing Strategies by : Takabumi Hayashi
Download or read book Base of the Pyramid and Business Process Outsourcing Strategies written by Takabumi Hayashi and published by Springer Nature. This book was released on 2023-03-01 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: The major objective of this book is to introduce social business models to face the challenge of social issues in emerging countries. Each chapter clarifies business strategies based on diligent field surveys in developing nations, focusing on Bangladesh and the Philippines, where social issues in the age of Sustainable Development Goals (SDGs) are concentrated. The field surveys enable the effective construction of a sophisticated hybrid value chain by connecting a sustainable business ecosystem of local value chains with global value chains. Joint social business entities formed between local NGOs and foreign companies, multinational corporations with global value chains, among others, appear to be the keystones. In Part I, the case of Grameen Euglena in Bangladesh and that of Sari-Sari stores leveraging micro-financing in the Philippines, along with other interesting cases, are analyzed as effective social business models. Analysis also shows that the IT service industry in emerging countries helps to enlarge formal sectors so as to absorb younger generations into informal sectors. The e-health service business in Bangladesh and the business process outsourcing (BPO) IT service industry in the Philippines are examined in each part of the book. Part II, particularly, shows that IT and the digital technology-based service industry can lead to a new industrial development path in these countries instead of the conventional one based on manufacturing. In other words, digital technology-based service industries, as formal sectors, can absorb working people from informal sectors. As a result, poverty issues which form a key issue in SDGS will be alleviated. This book is highly recommended not only to academicians but also to businesspeople who seek an in-depth and up-to-date overview of new sustainable and inclusive businesses in the age of SDGs.
