Stephan Schiffman's Telesales

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1440500797
Total Pages : 165 pages
Book Rating : 4.4/5 (45 download)

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Book Synopsis Stephan Schiffman's Telesales by : Stephan Schiffman

Download or read book Stephan Schiffman's Telesales written by Stephan Schiffman and published by Simon and Schuster. This book was released on 2003-01-01 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you’ve got ten minutes a day, you can make a telesales breakthrough! By providing one concise, easy-to-read chapter for each daily coffee break, Stephan Schiffman’s Telesales, Second Edition has the power to transform your career and help you post noticeable increases in your numbers in just ten working days and transform your career after a mere twenty-one. Stephan Schiffman has coached thousands of sales teams across the country to improve their telesales performance. He knows exactly what works and doesn’t, and in this completely revised second edition, he shares with you all of his insider’s secrets, including how to: Master the five ways you can increase your income Track your numbers . . . and use them to your advantage Evaluate your performance effectively . . . so you hit your own goals Gain control of the call Leave effective phone messages Use "how" and "why" questions to your advantage Learn what’s going on in the prospect’s world Understand the four types of negative responses . . . and find out how to get past each one Turn small adjustments in your performance into large income gains By spending just minutes a day with this one clear, concise book, you can learn everything from creating a script; to recognizing when not calling a prospect can increase your sales productivity, to practicing the ten traits of world class salespeople. In this highly competitive world where the obstacles against telemarketers continue to become increasingly daunting, you can’t afford not to have these tools in your sales arsenal!

Stephan Schiffman's Sales Essentials

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1440501041
Total Pages : 344 pages
Book Rating : 4.4/5 (45 download)

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Book Synopsis Stephan Schiffman's Sales Essentials by : Stephan Schiffman

Download or read book Stephan Schiffman's Sales Essentials written by Stephan Schiffman and published by Simon and Schuster. This book was released on 2007-12-01 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Having trouble closing your deals? Hitting a frustrating plateau with your sales numbers? Feel that upselling is a lost cause? Let sales guru Stephan Schiffman drive your sales pitches up a notch with his tried-and-true techniques - and get results immediately! Stephan Schiffman's Sales Essentials includes time-tested tips on: Mastering the cold call Using email as a selling tool Raising the stakes to "up" your next buy Closing the deal - every time! Plus, you'll also find 50 surefire questions to ask to make deal after deal, year after year. Packed with insider information you need to beat the competition, you can't afford not to read Stephan Schiffman's Sales Essentials!

Cold Calling for Women

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Author :
Publisher : DFD Publications
ISBN 13 : 9780967126807
Total Pages : 212 pages
Book Rating : 4.1/5 (268 download)

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Book Synopsis Cold Calling for Women by : Wendy Weiss

Download or read book Cold Calling for Women written by Wendy Weiss and published by DFD Publications. This book was released on 2000 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Eliminate Telephone terror and turn cold call to cash! Cold calling is a powerful, inexpensive and easy way to develop new contacts and expand resources. In today's market, generating new business requires planning and skill. For over 10 years, Wendy Weiss has been a marketing consultant specializing in cold calling and appointment setting.

Telesales Secrets

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Author :
Publisher :
ISBN 13 : 9788292944127
Total Pages : 192 pages
Book Rating : 4.9/5 (441 download)

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Book Synopsis Telesales Secrets by : Claes Simonsen

Download or read book Telesales Secrets written by Claes Simonsen and published by . This book was released on 2014-02 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Telemarketing is one of the fastest-growing industries in the world. It is also one of the industries with the greatest salary differences. While the majority of telemarketers make around the national average wage, the top phone sellers today make more than $1 million per year - some much more. This book explains what it takes to join the top of the phone seller elite. It will teach you not to call to talk, but to call to sell. It explains in-depth what generates a sale and it deals with call technique step by step, from cold call openers to asking for credit cards on the phone. Follow the advice of one of the world's leading sales coaches and an expert in phone selling techniques to take your career to the next level. The no-nonsense approach will provide all the tools you need to turn cold calls and leads into deals. Learn how to deal with common phone sales obstacles and how to properly handle gatekeepers, voice mail, difficult clients and customer complaints. Use these simple techniques to turn customer objections into stepping-stones for your close. This book will make your pitch stronger and commissions higher. Give yourself the edge and join the phone seller elite.

Combo Prospecting

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Author :
Publisher : AMACOM
ISBN 13 : 0814439128
Total Pages : 264 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Combo Prospecting by : Tony Hughes

Download or read book Combo Prospecting written by Tony Hughes and published by AMACOM. This book was released on 2018-01-11 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you break through to impossible-to-reach executive buyers who are intent on blocking out the noise that confronts them every day? In a world where everyone is completely inundated by phone calls, drop-ins, pop-up ads, and junk mail, how can you and your product begin to make its impression known in the business world? By learning how to combine time-tested sales processes with cutting-edge social media strategies. Sales expert and author Tony J. Hughes details today’s new breed of chief executive buyers, the channels they use, the value narratives that they find appealing, and the mix of methods that will grab their attention. In Combo Prospecting, you will learn how to: Locate leverage points that matter Secure decision-maker meetings Build a knockout online brand that distinguishes you from the pack Build a constantly growing list of profitable referrals And much more! Old-school prospecting tactics are growing increasingly irrelevant in today’s tech-savvy online business world. However, new-school techniques alone have proven to not be able to provide the answers. The key to your success is to learn how to unleash a killer combination of old and new sales strategies.

Secrets of Selling Services: Everything You Need to Sell What Your Customer Can’t See—from Pitch to Close

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071791620
Total Pages : 242 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Secrets of Selling Services: Everything You Need to Sell What Your Customer Can’t See—from Pitch to Close by : Stephan Schiffman

Download or read book Secrets of Selling Services: Everything You Need to Sell What Your Customer Can’t See—from Pitch to Close written by Stephan Schiffman and published by McGraw Hill Professional. This book was released on 2012-11-29 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Teaches you how to build your communication skills, listen to your clients, sell a personal relationship, boost your confidence, create client confidence, deliver quality customer service."--P. [4] of cover.

Can I Have 5 Minutes of Your Time?

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Author :
Publisher : Morgan James Publishing
ISBN 13 : 1600373488
Total Pages : 225 pages
Book Rating : 4.6/5 (3 download)

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Book Synopsis Can I Have 5 Minutes of Your Time? by : Hal Becker

Download or read book Can I Have 5 Minutes of Your Time? written by Hal Becker and published by Morgan James Publishing. This book was released on 2008-05-01 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Becker understands that hard work, common sense, and close attention to customer needs are trademarks of a good salesperson. His book echoes that same insight for those who want to achieve sales success.

The Complete Idiot's Guide to Cold Calling

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Author :
Publisher : Dorling Kindersley Ltd
ISBN 13 : 0241881773
Total Pages : 407 pages
Book Rating : 4.2/5 (418 download)

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Book Synopsis The Complete Idiot's Guide to Cold Calling by : Keith Rosen

Download or read book The Complete Idiot's Guide to Cold Calling written by Keith Rosen and published by Dorling Kindersley Ltd. This book was released on 2004-08-03 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does this sound familiar? 'If I could get in front of the prospect, the rest of the selling process becomes easier. It's just getting in front of them that's the challenge'. The fact is most cold-calling efforts are doomed from the start. Salespeople lose sales not due to a lack of effort but because they lack a prospecting system they are comfortable with, and can trust to generate greater, consistent results. If you are feeling the same way you have been for the last several years (including the 'calling to check in, touch base or follow-up' approach) or haven't been prospecting at all, you're simply making it easier for your competition to take away the new business you are working so hard to earn. So, if you love to sell but hate (or don't like) to prospect, this book is your opportunity to maximize your cold calling potetnial and boost your income by learning how to get in front of the right prospects in less time and create greater selling opportunities without the fear, pressure or anxiety associated with cold calling.

Smart Calling

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470619813
Total Pages : 261 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis Smart Calling by : Art Sobczak

Download or read book Smart Calling written by Art Sobczak and published by John Wiley & Sons. This book was released on 2010-03-04 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for SMART CALLING "Finally, a sales book that makes sense! As a master sales trainer, Art nailed—no, obliterated—the number one fear of selling in this great book: cold calling! Let him teach you to stop cold calling and start Smart Calling!"—LARRY WINGET, television personality and New York Times bestselling author "Smart Calling is the benchmark as the highest professional standard for effective cold calling. Take the initiative to read and implement Art's rational principles and you will sell much more and develop a prospect base of potential customers who will call you when they are ready to purchase or graciously take your future calls. This is THE BEST sales text I have read in the past twenty years."—REX CASWELL, PhD, VP, LexisNexis Telephone Sales "You get only one chance to make the right impression in sales. If a top prospect gets a hundred calls a week, you want to be the one he remembers and buys from. Art's proven methods create a unique brand for you and position your offering as the best option. Art's advice isn't just smart, it's priceless."—BOB SILVY, VP, Corporate Marketing, American City Business Journals "Smart Calling effectively enables inside sales reps and organizations to accomplish a top priority—acquiring new customers. Art's pragmatic and actionable techniques will increase productivity, success, and professional satisfaction."—BILL McALISTER, SVP, Inside Sales, McAfee "A must-read, must-own book for anyone who wants to increase their sales right away with less effort and more fun. I'm so sure this book is a winner for anyone who needs to call prospects that I'll personally assure you that your results will increase noticeably after reading it, or I'll send you your money back."—MIKE FAITH, CEO & President, Headsets.com, Inc. "If you need to make a first call to anyone, for whatever reason, this book is for you. More than common sense, it's a real-world, no-fluff, simple approach that anyone can use to be successful."—DARCI MAENPA, President, West Coast Chapter, American Teleservices Association; Director, Member Support, Toastmasters International

Business and Consumer Analytics: New Ideas

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Author :
Publisher : Springer
ISBN 13 : 3030062228
Total Pages : 1000 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Business and Consumer Analytics: New Ideas by : Pablo Moscato

Download or read book Business and Consumer Analytics: New Ideas written by Pablo Moscato and published by Springer. This book was released on 2019-05-30 with total page 1000 pages. Available in PDF, EPUB and Kindle. Book excerpt: This two-volume handbook presents a collection of novel methodologies with applications and illustrative examples in the areas of data-driven computational social sciences. Throughout this handbook, the focus is kept specifically on business and consumer-oriented applications with interesting sections ranging from clustering and network analysis, meta-analytics, memetic algorithms, machine learning, recommender systems methodologies, parallel pattern mining and data mining to specific applications in market segmentation, travel, fashion or entertainment analytics. A must-read for anyone in data-analytics, marketing, behavior modelling and computational social science, interested in the latest applications of new computer science methodologies. The chapters are contributed by leading experts in the associated fields.The chapters cover technical aspects at different levels, some of which are introductory and could be used for teaching. Some chapters aim at building a common understanding of the methodologies and recent application areas including the introduction of new theoretical results in the complexity of core problems. Business and marketing professionals may use the book to familiarize themselves with some important foundations of data science. The work is a good starting point to establish an open dialogue of communication between professionals and researchers from different fields. Together, the two volumes present a number of different new directions in Business and Customer Analytics with an emphasis in personalization of services, the development of new mathematical models and new algorithms, heuristics and metaheuristics applied to the challenging problems in the field. Sections of the book have introductory material to more specific and advanced themes in some of the chapters, allowing the volumes to be used as an advanced textbook. Clustering, Proximity Graphs, Pattern Mining, Frequent Itemset Mining, Feature Engineering, Network and Community Detection, Network-based Recommending Systems and Visualization, are some of the topics in the first volume. Techniques on Memetic Algorithms and their applications to Business Analytics and Data Science are surveyed in the second volume; applications in Team Orienteering, Competitive Facility-location, and Visualization of Products and Consumers are also discussed. The second volume also includes an introduction to Meta-Analytics, and to the application areas of Fashion and Travel Analytics. Overall, the two-volume set helps to describe some fundamentals, acts as a bridge between different disciplines, and presents important results in a rapidly moving field combining powerful optimization techniques allied to new mathematical models critical for personalization of services. Academics and professionals working in the area of business anyalytics, data science, operations research and marketing will find this handbook valuable as a reference. Students studying these fields will find this handbook useful and helpful as a secondary textbook.

Competitive Selling

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Publisher :
ISBN 13 : 9781733853101
Total Pages : 180 pages
Book Rating : 4.8/5 (531 download)

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Book Synopsis Competitive Selling by : Stacia Skinner

Download or read book Competitive Selling written by Stacia Skinner and published by . This book was released on 2019-04-30 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Competitive Selling: The Guidebook to Proactive Calling in a Reactive World is about the toughness and edge you need to be successful in the highly competitive world of professional sales. But it doesn't just give you theories . . . it gives you tried and true techniques to follow to be a proactive caller, in very practical terms. If you ever struggle with the actual words to say when you are prospecting, Competitive Selling will give you a solid foundation in the words to say and how to approach the call with confidence. Selling is filled with rejection, but if you expect the "No"s--and even welcome hearing them--you can be the one in control and work on turning around even the toughest potential clients. The louder the environment is for prospects and customers, the more highly skilled you need to be at quickly capturing their attention and following a set roadmap to the close of the sale. Dive into Competitive Selling and become better than the competition at starting high in an organization, following up, leaving an intriguing voicemail message that results in a return call, gaining a critical "next set time," and using email as an effective touch point. Prospecting for new business is not glamorous, but if you have a solid plan and the drive to follow through on your goals, you will be successful. Marisa Pensa and Stacia Skinner will help you attain that success.

25 Toughest Sales Objections-and How to Overcome Them

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071767371
Total Pages : 258 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis 25 Toughest Sales Objections-and How to Overcome Them by : Stephan Schiffman

Download or read book 25 Toughest Sales Objections-and How to Overcome Them written by Stephan Schiffman and published by McGraw Hill Professional. This book was released on 2011-05-23 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Turn common objections into BIG OPPORTUNITIES! It costs too much… We're switching to overseas vendors… Let me think about it… NO! You can do one of two things when a customer is reluctant to buy: You can back off or go in for the kill. 25 Toughest Sales Objections--and How to Overcome Them helps you choose which direction is the best approach and gives you the tools you need to defl ect that obstacle and make the sale. Bestselling author and renowned sales guru Stephan Schiffman has tapped into his decades of hands-on experience training sales professionals and has boiled his list of objections down to the top 25 most frustrating, universal issues. Through sample dialogues and occasionally humorous examples any salesperson can relate to, Schiffman provides the solutions to help turn any "No" into a done deal. At long last, the sales objection has met its match. Stephan Schiffman provides you with an arsenal that helps you combat any negative response and, in the process, turns perceptions of you from sales rep to ultimate problem solver.

I'd Rather Have a Root Canal Than Do Cold Calling!

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Author :
Publisher : Successworks
ISBN 13 : 9780970273109
Total Pages : 236 pages
Book Rating : 4.2/5 (731 download)

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Book Synopsis I'd Rather Have a Root Canal Than Do Cold Calling! by : Shawn Greene

Download or read book I'd Rather Have a Root Canal Than Do Cold Calling! written by Shawn Greene and published by Successworks. This book was released on 2016-12-30 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: With humor and before-and-after scripts to show you how to make effective, natural-sounding calls in sync with a consultative style. Explains how to avoid common mistakes, and includes practical tips.

Upselling Techniques

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1440500851
Total Pages : 153 pages
Book Rating : 4.4/5 (45 download)

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Book Synopsis Upselling Techniques by : Stephan Schiffman

Download or read book Upselling Techniques written by Stephan Schiffman and published by Simon and Schuster. This book was released on 2005-02-28 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: Upselling Techniques is filled with sure-fire techniques for adding more products—and numbers—to your purchase orders! In today’s sales environment, upselling is more than a “nice extra”—it’s an integral part of your sales pitch and possibly built into your quotas. So how can you do your best to maximize this important area of your job? In Upselling Techniques (That Really Work!), America’s #1 corporate sales trainer Stephan Schiffman gives you a complete system for developing and executing successful upselling plans for new and existing accounts—without pushing the envelope too far. This must-have guide includes time-tested strategies that help you: -Increase the size of your average sale -Develop a unique strategic plan for important customers -Position yourself as an irreplaceable business ally -Fend off the competition, hold on to the account…and expand its value over time! Upselling Techniques (That Really Work!) is the only book you need to boost sales, build relationships, and increase your bottom line.

Introducing Marketing

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Publisher : State University of New York Oer Services
ISBN 13 : 9781641760119
Total Pages : 294 pages
Book Rating : 4.7/5 (61 download)

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Book Synopsis Introducing Marketing by : John Burnett

Download or read book Introducing Marketing written by John Burnett and published by State University of New York Oer Services. This book was released on 2018-07-11 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Integrated Marketing" boxes illustrate how companies apply principles.

Core Concepts of Marketing

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Author :
Publisher : Wiley
ISBN 13 : 9780471469483
Total Pages : 0 pages
Book Rating : 4.4/5 (694 download)

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Book Synopsis Core Concepts of Marketing by : John J. Burnett

Download or read book Core Concepts of Marketing written by John J. Burnett and published by Wiley. This book was released on 2003-06-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Core Concepts of Marketing is a brief, paperback introduction to marketing principles that leads students to the marketing strategies and tools that practitioners use to market their products. It emphasizes how the various marketing areas work together to create a cohesive strategy.

S. Schiffman's Telemarketing

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Author :
Publisher : Adams Media
ISBN 13 : 9781558501300
Total Pages : 196 pages
Book Rating : 4.5/5 (13 download)

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Book Synopsis S. Schiffman's Telemarketing by : Adams Media TBD

Download or read book S. Schiffman's Telemarketing written by Adams Media TBD and published by Adams Media. This book was released on 1997-01-01 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: America's #1 corporate sales trainer shows readers how to qualify a prospect by phone, what constitutes an effective follow-up, what approach to take when prospects have received direct mail appeal beforehand, how best to close the sale over the phone, plus "hot tips" from today's best telemarketers.