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Sources Of Job Satisfaction And Dissatisfaction Among Employees In The Hotel Industry
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Book Synopsis Sources of Job Satisfaction and Dissatisfaction Among Employees in the Hotel Industry by : Kenneth George Boyles
Download or read book Sources of Job Satisfaction and Dissatisfaction Among Employees in the Hotel Industry written by Kenneth George Boyles and published by . This book was released on 1969 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Motivational Job Satisfaction in the Caribbean Hospitality Industry: How Demographic Variables Influence Job Satisfaction by : Cindy Hertel
Download or read book Motivational Job Satisfaction in the Caribbean Hospitality Industry: How Demographic Variables Influence Job Satisfaction written by Cindy Hertel and published by diplom.de. This book was released on 2014-02-01 with total page 83 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this study is to examine if employees of small hotels in Kingston, Jamaica, are satisfied with the realization of their motivational preferences. This study also focuses on the relationship between dependant motivational preferences, such as Pay and Appreciation, and independent variables, such as Gender and Age. Research was conducted through quantitative and qualitative elements. The quantitative instrument was a structured questionnaire. An unstructured interview with hotel managers in Kingston was the qualitative portion of the study. The study generated a response rate of over 80 percent from six different small hotels in Kingston. The survey was statistically analyzed using SPSS. Results of the study revealed that employees are dissatisfied with three of the five most important motivational preferences, such as Pay and Appreciation. Further, the study found that the independent variables Age, Gender, Education and Tenure influence the satisfaction with the dependant variables. This study will help to indicate areas that need attention from a managerial standpoint and it will contribute to job satisfaction research in general.
Book Synopsis Motivational Job Satisfaction of Small Hotel Employees in Kingston, Jamaica. by : Cindy Hertel
Download or read book Motivational Job Satisfaction of Small Hotel Employees in Kingston, Jamaica. written by Cindy Hertel and published by GRIN Verlag. This book was released on 2013-12-16 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2010 in the subject Tourism - Miscellaneous, grade: 1,3, University of the West Indies (Social Sciences), course: Tourismusmanagement, language: English, abstract: Motivational Job Satisfaction of Small Hotel Employees in Kingston, Jamaica. The purpose of this study is to examine whether or not small hotel employees in Kingston are satisfied with the realization of their motivational preferences established by D. Crawford (2008). This study also focuses on the relationship between dependant motivational preferences, such as Pay and Appreciation, and independant variables, such as Gender and Age. Research was conducted through mainly quantitative and few qualitative elements. The quantitative instrument was a structured questionnaire and the qualitative portion of the study was unstructured interviews with hotel managers. The study generated a 81.8 percent response rate with 90 accurately completed questionnaires from six different small hotels in Kingston, Jamaica. The survey was statistically analysed using Crosstabs and Frequency Analysis in SPSS. Results of the study revealed that employees are dissatisfied with three of the five most important motivational preferences, namely Pay, Appreciation and Participation in Decision-Making. Further, the study found that the independant variables Age, Gender, Education and Tenure influence the satisfaction with the dependant variables, especially Appreciation and Participation in Decision-Making. This study will help to indicate areas that need attention from a managerial standpoint and it will contribute to job satisfaction research in the Caribbean.
Book Synopsis The Impact of Career Motivation and Polychronicity on Job Satisfaction and Turnover Intention Among Hotel Industry Employees by : Jichul Jang
Download or read book The Impact of Career Motivation and Polychronicity on Job Satisfaction and Turnover Intention Among Hotel Industry Employees written by Jichul Jang and published by . This book was released on 2008 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Job Satisfaction by : Paul E. Spector
Download or read book Job Satisfaction written by Paul E. Spector and published by SAGE Publications. This book was released on 1997-03-26 with total page 107 pages. Available in PDF, EPUB and Kindle. Book excerpt: Job Satisfaction is the most frequently studied variable in organizational behavior research. This new book provides an overview of the vast literature on this topic. The nature of job satisfaction is discussed along with techniques for assessing job satisfaction including existing scales and new instruments. In addition, the book summarizes the findings concerning how people feel about workùincluding coverage of cultural and gender differences in job satisfaction. Possible reasons for job satisfactionùboth personal and organizationalùare explored as well. The book concludes with a discussion of the potential consequences of job satisfaction and dissatisfaction. Those using this volume for study or classroom purposes will particularly appreciate the extensive list of references and the Job Satisfaction Survey included in the Appendix. Job Satisfaction is written for professionals and students in business, management, organization studies, human resources, industrial psychology and public administration.
Book Synopsis Investigation of Job Satisfaction Among Employees by : Karnika Gupta
Download or read book Investigation of Job Satisfaction Among Employees written by Karnika Gupta and published by . This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the modern era, entrepreneurs in all industries want to recruit, select, train and motivate able employees who want to serve customers well. However, majority of industries in general and hospitality industry in particular are confronting numerous challenges with regard to their employees. The main issue before entrepreneurs here is about enrichment of satisfaction levels of their workers from different job related aspects. When workers will be satisfied, they will definitively do their duty of serving customers well. With this viewpoint, the paper explores the level of job satisfaction of hotel workers on various dimensions. A questionnaire was designed and administered on a sample of 150 hotel workers, taken from Ambala District in the State of Haryana. Analysis was conducted using frequencies and proportional analysis. Inferential statistics of Chi-square and z-test (for significant/insignificant difference between two population proportions) were also utilized.Results demonstrated a moderate level of satisfaction among the workers. Workers were mainly found dissatisfied from the behaviour of supervisor, salary, promotional opportunities, internal policies and organizational management. However, majority of sample workers were noticed as satisfied from their job, behaviour of their co-workers and customers. Further, behaviour of supervisor is found as a dimension on which satisfied and dissatisfied workers are found approximately equal in number. Accordingly, the paper calls for enhancement in the level of satisfaction of hotel workers, mainly on the dimensions on which they are found dissatisfied, if entrepreneurs want to win over competitors and customers in the market.
Book Synopsis Employees Dissastification and Turnover Crises by : Noorliza Zainol
Download or read book Employees Dissastification and Turnover Crises written by Noorliza Zainol and published by . This book was released on 2015 with total page 11 pages. Available in PDF, EPUB and Kindle. Book excerpt: The number of hotels and employees' turnover was rapidly mushrooming in Malaysia. This turnover occurred for several reasons such employee dissatisfaction and inhospitable work milieu might trigger the employees jump to others hotel for better job and working ambiance. This study reviews the literature relevant to turnover crises and it purpose is to give an overview of the causes of job dissatisfaction, which force an employee to quit from their current job and ponder other job opportunities. Focus of this study highlights the turnover crises in Malaysia, review of the effect of employment working environment and employee satisfaction towards the turnover crisis in hotel industry.
Book Synopsis Job Satisfaction by : Paul E. Spector
Download or read book Job Satisfaction written by Paul E. Spector and published by Routledge. This book was released on 2022-02-27 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Distilling the vast literature on this most frequently studied variable in organizational behavior, Paul E. Spector provides students and professionals with a pithy overview of the research and application of job satisfaction. In addition to discussing the nature of and techniques for assessing job satisfaction, this text summarizes the findings regarding how people feel toward work, including cultural and gender differences in job satisfaction, personal and organizational antecedents, potential consequences, and interventions to improve job satisfaction. Students, researchers, and practitioners will particularly appreciate the extensive list of references and the Job Satisfaction Survey included in the Appendix. This book includes the latest research and new topics including the business case for job satisfaction, customer service, disabled workers, leadership, mental health, organizational climate, virtual work, and work-family issues. Further, paulspector.com features an ongoing series of blog articles, links to assessments mentioned in the book, and other resources on job satisfaction to coincide with this text. This book is ideal for professionals, researchers, and undergraduate and graduate students in industrial and organizational psychology and organizational behavior, as well as in specialized courses on job attitudes or job satisfaction. .
Book Synopsis Effective Human Resources Management in the Multigenerational Workplace by : Even, Angela M.
Download or read book Effective Human Resources Management in the Multigenerational Workplace written by Even, Angela M. and published by IGI Global. This book was released on 2023-12-18 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the aftermath of the COVID-19 pandemic, the landscape of human resources management has been reshaped by an array of unprecedented challenges. From the global skills gap to the profound effects of the Great Resignation, HR professionals and academic scholars alike are grappling with the complexities of navigating this new normal. The need for innovative solutions to address the evolving dynamics of the workforce, enhance productivity, and foster employee satisfaction has never been more critical. Effective Human Resources Management in the Multigenerational Workplace is a groundbreaking book tailored for academic scholars seeking comprehensive insights and solutions in the realm of human resources management. This publication provides a multifaceted framework for understanding and conquering the challenges that have emerged in the wake of the pandemic. With a wealth of evidence-based strategies and in-depth analysis, this book equips scholars with the tools to revolutionize HR practices.
Book Synopsis Job Satisfaction Among Full-time Ground Level Employees in the Hotel Industry by : Luwen Zhou
Download or read book Job Satisfaction Among Full-time Ground Level Employees in the Hotel Industry written by Luwen Zhou and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Employee—Organization Linkages by : Richard T. Mowday
Download or read book Employee—Organization Linkages written by Richard T. Mowday and published by Academic Press. This book was released on 2013-09-17 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employee-Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover summarizes the theory and research on employee-organization linkages, including the processes through which employees become linked to work organizations, the quality of such linkages, and how linkages are weakened or severed. The text identifies the determinants of employee commitment, absenteeism, and turnover, as well as their consequences for the individual, work groups, and the larger organization. The book also presents conceptual models on how employees become committed to, decide to be absent from, and decide to leave their organizations. Human resource practitioners, managers, employers, and industrial psychologists will find the book very informative and insightful.
Book Synopsis Job Satisfaction Scales for Effective Management by : H.C. Ganguli
Download or read book Job Satisfaction Scales for Effective Management written by H.C. Ganguli and published by Concept Publishing Company. This book was released on 1994 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Job Satisfaction--a Reader by : Michael M. Gruneberg
Download or read book Job Satisfaction--a Reader written by Michael M. Gruneberg and published by John Wiley & Sons. This book was released on 1976 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry by : Salih Kusluvan
Download or read book Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry written by Salih Kusluvan and published by Nova Publishers. This book was released on 2003 with total page 876 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tourism industry, of which the hospitality industry is the core element, is one of the largest and the fastest growing industries world-wide. According to World Tourism Organisation forecasts, the industry will continue to grow and employ more people in the twenty-first century. In parallel with the growth of the tourism and hospitality industry world-wide, consumer expectations and demands for quality are rising while consumer tastes are varying on the one hand, and competition among the firms, both nationally and internationally, is intensifying on the other. In this business environment of heightened consumer expectations, distinct market segments that demand unique products and services, and stiff competition, tourism and hospitality organisations are looking for ways to excel in service quality, customer satisfaction, competition and performance. This book takes the view that employees are one of the most, if not the most, important resources or assets for tourism and hospitality organisations in their endeavour to provide excellent service, meet and exceed consumer expectations, achieve competitive advantage and exceptional organisational performance. The purpose of this book is to emphasise the critical role of employees for tourism and hospitality organisations and to examine the ways and means of managing their attitudes and behaviours for the mutual benefit of both parties: tourism and hospitality organisations and their employees.
Download or read book Job Satisfaction written by and published by . This book was released on 1992 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Job Satisfaction dispels the notion that job stress necessarily leads to dissatisfaction, and shows how an organization should focus on increasing satisfaction rather than just reducing stress. It is especially important for managers to stimulate job satisfaction by improving their employees' sense of achievement through making tasks and their objectives clear, as well as giving feedback." "Academics and managers alike will find Job Satisfaction a source of new and useful information for understanding and enhancing satisfaction on the job."--Jacket.
Book Synopsis Job Satisfaction from Herzberg's Two Factor Theory Perspective by : Alikira Richard
Download or read book Job Satisfaction from Herzberg's Two Factor Theory Perspective written by Alikira Richard and published by . This book was released on 2013 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essay from the year 2012 in the subject Business economics - Personnel and Organisation, printed single-sided, grade: none, -, course: Organization behaviour, language: English, abstract: According to Suzan M, heartfield, Employee satisfaction is a terminology used to describe whether employees are happy and contented and fulfilling their desires and needs at work. Many measures purport that employee satisfaction is a factor in employee motivation, employee goal achievement, and positive employee morale in the workplace. Whereas job satisfaction is generally positive the organization's success, it can also be a downer if mediocre employees stay because they are satisfied with your work environment. Several factors including; treating employees with respect, providing regular employee recognition, empowering employees, offering above industry-average benefits and compensation, providing employee perks and company activities, and positive management within a success framework of goals, measurements, and expectations all contribute to an employee's level of satisfaction. Employee satisfaction is looked at in areas such as: management, understanding of mission and vision, empowerment, teamwork, communication, and coworker interaction. Some of the signs of lack of employee satisfaction are high levels of absenteeism and staff turnover and can affect the organization's bottom line, as recruitment and retraining take their toll. But few organizations have made job satisfaction a top priority, perhaps because they have failed to understand the significant opportunity that lies in front of them. Satisfied employees on the other hand tend to be more productive, creative and committed to their employers, and recent studies have shown a direct correlation between staff satisfaction and their performance. For example, employers who can create work environments that attract, motivate and retain hard-working individuals will be better positioned to succeed in a competitive enviro
Book Synopsis Handbook of Hospitality Human Resources Management by : Dana V Tesone
Download or read book Handbook of Hospitality Human Resources Management written by Dana V Tesone and published by Routledge. This book was released on 2008-09-10 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.
