Smarter Banking with CICS Transaction Server

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Publisher : IBM Redbooks
ISBN 13 : 0738434124
Total Pages : 210 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Smarter Banking with CICS Transaction Server by : Chris Rayns

Download or read book Smarter Banking with CICS Transaction Server written by Chris Rayns and published by IBM Redbooks. This book was released on 2010-04-22 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: It goes without saying that 2009 was a year of unprecedented change in global banking. The challenges that financial institutions are facing require them to cut costs but also to regain trust and improve the service that they provide to an increasingly sophisticated and demanding set of customers. In the past, siloed and rigid IT systems often inhibited banks in their attempts to re-engineer their business processes. The IBM® smarter banking initiative highlights how more intelligent software can be used to significantly improve the end-to-end integration of banking processes. In this IBM Redbooks® publication, we aim to show how software technologies, such as SOA, Web 2.0 and event driven architectures, can be used to implement smarter banking solutions. Our focus is on CICS® Transaction Server, which is at the heart of most bank's core banking implementations.

Smarter Banking With Cics Transaction Server

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Publisher :
ISBN 13 : 9788184049862
Total Pages : 190 pages
Book Rating : 4.0/5 (498 download)

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Book Synopsis Smarter Banking With Cics Transaction Server by : Chris Rayns

Download or read book Smarter Banking With Cics Transaction Server written by Chris Rayns and published by . This book was released on 2010 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt:

CICS Transaction Server from Start to Finish

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Publisher : IBM Redbooks
ISBN 13 : 0738436178
Total Pages : 410 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis CICS Transaction Server from Start to Finish by : Chris Rayns

Download or read book CICS Transaction Server from Start to Finish written by Chris Rayns and published by IBM Redbooks. This book was released on 2011-12-07 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this IBM® Redbooks® publication, we discuss CICS®, which stands for Customer Information Control System. It is a general-purpose transaction processing subsystem for the z/OS® operating system. CICS provides services for running an application online where, users submit requests to run applications simultaneously. CICS manages sharing resources, the integrity of data, and prioritizes execution with fast response. CICS authorizes users, allocates resources (real storage and cycles), and passes on database requests by the application to the appropriate database manager, such as DB2®. We review the history of CICS and why it was created. We review the CICS architecture and discuss how to create an application in CICS. CICS provides a secure, transactional environment for applications that are written in several languages. We discuss the CICS-supported languages and each language's advantages in this Redbooks publication. We analyze situations from a system programmer's viewpoint, including how the systems programmer can use CICS facilities and services to customize the system, design CICS for recovery, and manage performance. CICS Data access and where the data is stored, including Temporary storage queues, VSAM RLS, DB2, IMSTM, and many others are also discussed.

Event Processing with CICS

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Publisher : IBM Redbooks
ISBN 13 : 073843857X
Total Pages : 268 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Event Processing with CICS by : Rufus Credle

Download or read book Event Processing with CICS written by Rufus Credle and published by IBM Redbooks. This book was released on 2013-08-28 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: This completely refreshed IBM Redbooks® publication provides a detailed introduction to the latest capabilities for business event processing with IBM® CICS® V5. Events make it possible to identify and react to situations as they occur, and an event-driven approach, where changes are detected as they happen, can enable an application or an Enterprise to respond in a much more timely fashion. CICS event processing support was first introduced in CICS TS V4.1, and this IBM Redbooks® publication now covers all the significant enhancements and extensions which have been made since then. CICS Transaction Server for z/OS provides capabilities for capturing application events, which can give insight into the business activities carried out within CICS applications, and system events, which give insight into changes in state within the CICS system. Application events can be generated from existing applications, without requiring any application changes. Simple tooling allows both application and system events to be defined and deployed into CICS without disruption to the system, and the resulting events can be made available to a variety of event consumers. CICS events can amongst other things be used to drive processing within CICS, to populate dashboards that are provided by IBM Business Monitor and to search for patterns in events using IBM Operational Decision Manager. This IBM Redbooks® publication is divided into the following parts: Part 1 introduces event processing. We explain what it is and why you need it, and discuss how CICS makes it easy to both capture and emit events. Part 2 of the book focuses on the details of event processing with CICS. It gives a step-by-step guide to implementing CICS events, along with the environment used in the examples. Part 3 provides some guidance on governance and troubleshooting for CICS events, and describes how to integrate CICS events with IBM Operational Decision Manager and IBM Business Monitor. The Appendices include additional reference information.

CICS and SOA: Architecture and Integration Choices

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Publisher : IBM Redbooks
ISBN 13 : 0738436739
Total Pages : 322 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis CICS and SOA: Architecture and Integration Choices by : Chris Rayns

Download or read book CICS and SOA: Architecture and Integration Choices written by Chris Rayns and published by IBM Redbooks. This book was released on 2012-03-26 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: The service-oriented architecture (SOA) style of integration involves breaking an application down into common, repeatable services that can be used by other applications (both internal and external) in an organization, independent of the computing platforms on which the business and its partners rely. In recent years CICS® has added a variety of support for SOA and now provides near seamless connectivity with other IT environments. This IBM® Redbooks® publication helps IT architects to select, plan, and design solutions that integrate CICS applications as service providers and requesters. First, we provide an introduction to CICS service enablement and introduce the architectural choices and technologies on which a CICS SOA solution can be based. We continue with an in-depth analysis of how to meet functional and non-functional requirements in the areas of application interface, security, transactional scope, high availability, and scalability. Finally, we document three integration scenarios to illustrate how these technologies have been used by customers to build robust CICS integration solutions.

Introduction to CICS Dynamic Scripting

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Publisher : IBM Redbooks
ISBN 13 : 073843552X
Total Pages : 402 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Introduction to CICS Dynamic Scripting by : Chris Rayns

Download or read book Introduction to CICS Dynamic Scripting written by Chris Rayns and published by IBM Redbooks. This book was released on 2011-06-30 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: IBM® CICS® Transaction Server Feature Pack for Dynamic Scripting embeds and integrates technology from WebSphere® sMash into the CICS TS V4.1 run time, helping to reduce the time and cost of CICS application development. The Feature Pack provides a robust, managed environment for a wide range of situational applications allowing PHP and Groovy developers to create reports, dashboards, and widgets, and integrate CICS assets into mash-ups, and much more. The CICS Dynamic Scripting Feature Pack combines the benefits of scripted, Web 2.0 applications with easy and secure access to CICS application and data resources. The Feature Pack includes a PHP 5.2 run time implemented in JavaTM and with Groovy language support, support for native Java code and access to many additional libraries and connectors to enhance the development and user experience of rich Internet applications. Access to CICS resources is achieved by using the JCICS APIs. In this IBM Redbooks® publication, we introduce the Dynamic Scripting Feature Pack, show how to install and customize it, and provide examples for using it.

The Next Generation of Distributed IBM CICS

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Publisher : IBM Redbooks
ISBN 13 : 0738440574
Total Pages : 522 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis The Next Generation of Distributed IBM CICS by : Raghavendran Srinivasan

Download or read book The Next Generation of Distributed IBM CICS written by Raghavendran Srinivasan and published by IBM Redbooks. This book was released on 2015-06-03 with total page 522 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® Redbooks® publication describes IBM TXSeries® for Multiplatforms, which is the premier IBM distributed transaction processing software for business-critical applications. Before describing distributed transaction processing in general, we introduce the most recent version of TXSeries for Multiplatforms. We focus on the following areas: The technical value of TXSeries for Multiplatforms New features in TXSeries for Multiplatforms Core components of TXSeries Common TXSeries deployment scenarios Deployment, development, and administrative choices Technical considerations It also demonstrates enterprise integration with products, such as relational database management system (RDBMS), IBM WebSphere® MQ, and IBM WebSphere Application Server. In addition, it describes system customization, reviewing several features, such as capacity planning, backup and recovery, and high availability (HA). We describe troubleshooting in TXSeries. We also provide details about migration from version to version for TXSeries. A migration checklist is included. We demonstrate a sample application that we created, called BigBlueBank, its installation, and the server-side and client-side programs. Other topics in this book include application development and system administration considerations. This book describes distributed IBM Customer Information Control System (IBM CICS®) solutions, and how best to develop distributed CICS applications.

A Software Architect's Guide to New Java Workloads in IBM CICS Transaction Server

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Publisher : IBM Redbooks
ISBN 13 : 0738440256
Total Pages : 148 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis A Software Architect's Guide to New Java Workloads in IBM CICS Transaction Server by : Rufus Credle

Download or read book A Software Architect's Guide to New Java Workloads in IBM CICS Transaction Server written by Rufus Credle and published by IBM Redbooks. This book was released on 2015-01-21 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® Redpaper Redbooks® publication introduces the IBM System z® New Application License Charges (zNALC) pricing structure and provides examples of zNALC workload scenarios. It describes the products that can be run on a zNALC logical partition (LPAR), reasons to consider such an implementation, and covers the following topics: Using the IBM WebSphere Application Server Liberty profile to host applications within an IBM CICS® environment and how it interacts with CICS applications and resources Security technologies available to applications that are hosted within a WebSphere Application Server Liberty profile in CICS How to implement modern presentation in CICS with a CICS Liberty Java virtual machine (JVM) server How to share scenarios to develop Liberty JVM applications to gain benefits from IBM CICS Transaction Server for IBM z/OS® Value Unit Edition Considerations when using mobile devices to interact with CICS applications and explains specific CICS technologies for connecting mobile devices by using the z/OS Value Unit Edition How IBM Operational Decision Manager for z/OS runs in the transaction server to provide decision management services for CICS COBOL and PL/I applications Installing the CICS Transaction Server for z/OS (CICS TS) Feature Pack for Modern Batch to enable the IBM WebSphere® batch environment to schedule and manage batch applications in CICS This book also covers what is commonly referred to as plain old Java objects (POJOs). The Java virtual machine (JVM) server is a full-fledged JVM that includes support for Open Service Gateway initiative (OSGi) bundles. It can be used to host open source Java frameworks and does just about anything you want to do with Java on the mainframe. POJO applications can also qualify for deployment using the Value Unit Edition. Read about how to configure and deploy them in this companion Redbooks publication: IBM CICS and the JVM server: Developing and Deploying Java Applications, SG24-8038 Examples of POJOs are terminal-initiated transactions, CICS web support, web services, requests received via IP CICS sockets, and messages coming in via IBM WebSphere MQ messaging software.

Transaction Processing: Past, Present, and Future

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Publisher : IBM Redbooks
ISBN 13 : 0738450782
Total Pages : 66 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Transaction Processing: Past, Present, and Future by : Alex Louwe Kooijmans

Download or read book Transaction Processing: Past, Present, and Future written by Alex Louwe Kooijmans and published by IBM Redbooks. This book was released on 2012-09-29 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt: The role of IT is becoming more prominent in people's daily lives and we are becoming increasingly dependent on computers. More and more business transactions are being automated, for example, ordering a book at an online bookstore or transferring money to a bank account in another part of the world. No matter the type of transaction, we want it to be accurate and we want to have no doubts about its outcome. Transactions are also becoming more complex, driven by new ways of conducting business and new technologies. Smartphones now allow us to conduct transactions anywhere and at anytime. Technology paradigms, such as Web 2.0 and business event processing, enable businesses to increase the dynamics of a transaction through instrumentation that captures events, analyzes the associated data, and proactively interacts with the client in order to improve the customer experience. To adapt to the increasing volume and complexity of transactions requires an ongoing assessment of the current way of supporting transactions with IT. No matter what your business is, you need to ensure that your transactions are properly completed with integrity. Wrong or incomplete results can adversely affect client loyalty, affect company profits, and lead to claims, lawsuits, or fines. Companies need to be able to rely on computer systems that are 100% reliable and guarantee transaction integrity at all times. The IBM® mainframe is such a platform. Clients that have been using an IBM mainframe are conscious of its added value. For this IBM RedguideTM publication, we surveyed a number of companies that use the IBM mainframe and we asked them to tell us its most distinguishing qualities. They answered unanimously "reliability, availability, and scalability." They also do not see an alternative for running their mission-critical business workloads other than the IBM mainframe. When we surveyed our clients, we also asked them about the future. Clearly, major future trends demand significantly smarter, faster, and bigger transaction processing systems than we have today. Some of these trends are the availability of new computing paradigms, continuing growth of the mobile channel, further integration of organizations, massive growth of unstructured and uncertain data, and increasing complexity of IT systems. IBM continues to invest in mainframe technology leadership, which protects years of client investments on this platform. Today, well-known transaction processing (TP) middleware, such as the IBM CICS, IBM IMS, IBM z/TPF, and IBM WebSphere Application Server products, and also solutions for service-oriented architecture (SOA) and business process management (BPM) are available and fully optimized on the IBM mainframe running the mission-critical business workloads of many companies the world over. In 2010, IBM announced the IBM zEnterprise® system introducing a hybrid computing platform that combines the traditional IBM mainframe capabilities and the ability to use IBM blade servers, managed by a single management software. With zEnterprise, you can significantly reduce the complexity of your IT and achieve better service levels, while continuing to benefit from traditional mainframe strengths in transaction processing.

IBM CICS Performance Series: FiTeq Authenticator Benchmark

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Publisher : IBM Redbooks
ISBN 13 : 0738453838
Total Pages : 62 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM CICS Performance Series: FiTeq Authenticator Benchmark by : John Burgess

Download or read book IBM CICS Performance Series: FiTeq Authenticator Benchmark written by John Burgess and published by IBM Redbooks. This book was released on 2014-08-11 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: FiTeq is an IBM® Business Partner that specializes in fraud prevention technologies for the payments industry. This IBM RedpaperTM publication records the methodologies and results of a performance benchmark using the FiTeq Authenticator, which is a component of FiTeq's family of Secure Transaction Solutions. The FiTeq Authenticator is an IBM CICS® enabled application that was run under CICS Transaction Server for z/OS® V5.1 in this benchmark. The performance benchmark was conducted as a joint venture between IBM and FiTeq in January 2014. In summary, the following FiTeq Authenticator application performance characteristics were demonstrated: A scalable solution: CPU usage scales linearly as the number of transactions per second increases. Cost-effective: Approximately only 500 microseconds of CPU per transaction were used for the single configuration. Efficient: Average response times below 20 milliseconds per transaction were maintained at a transaction rate exceeding 8,000 per second. These benchmark test results confirmed and validated that the FiTeq Authenticator is, in conjunction with the performance, reliability, and scalability provided by IBM z/OS and CICS architectures and associated hardware, fully capable of satisfying the requirements of all top financial institutes. As a by-product of the FiTeq Authenticator performance test, the IBM World-Wide Solutions-Cross ISV Sizing team developed a FiTeq Authenticator Sizing Tool to forecast system requirements based on the transactions per second (TPS) and other system requirements of any future FiTeq client. As a result, the IBM pre-sale team and the FiTeq marketing team will be able to recommend the best fit and most cost-effective IBM software and hardware solution for a particular FiTeq client. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations, such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.

IBM Financial Transaction Manager for Automated Clearing House Services

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Publisher : IBM Redbooks
ISBN 13 : 0738441155
Total Pages : 212 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM Financial Transaction Manager for Automated Clearing House Services by : Prasad Edlabadkar

Download or read book IBM Financial Transaction Manager for Automated Clearing House Services written by Prasad Edlabadkar and published by IBM Redbooks. This book was released on 2015-12-08 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Automated Clearing House (ACH) payment volume is increasing every year. NACHA estimates that ACH payments crossed 21 billion several years ago. Financial institutions are re-evaluating their current payment platforms. Financial Transaction Manager is a single interface that can handle ACH needs that cross various platforms. IBM® Financial Transaction Manager for ACH Services provides pre-built support for processing all ACH transactions that flow through financial systems. This includes ingestion, validation, transaction management, and distribution. The robust rules-based environment handles payment routing and exception management, and an automated import and export facility handles ACH processing rules. Further functions include administration, process management, data warehousing, and reporting and extracts. This IBM Redbooks® publication is written for the business analyst (banker), and the computer administrators responsible for configuration of the system. A business analyst can use this book to see what process within Financial Transaction Manger are associated with their banking terms. A bridge is built from banking terms to configuration terms. A system administrator can look into this publication to see exactly how to configure Financial Transaction Manager for ACH to the needs of their financial institution. By creating reference points for both the business analyst and the system administrator, communication and understanding is enhanced as both teams understand each other's terminology and how to use Financial Transaction Manager for ACH.

A Transformation Approach to Smarter Core Banking

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Publisher : IBM Redbooks
ISBN 13 : 0738450537
Total Pages : 70 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis A Transformation Approach to Smarter Core Banking by : Alex Louwe Kooijmans

Download or read book A Transformation Approach to Smarter Core Banking written by Alex Louwe Kooijmans and published by IBM Redbooks. This book was released on 2012-09-23 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: The extensive experience brought by IBM to core banking transformation indicates that the most successful transformation approach is a progressive one in which modernization is a process that incorporates flexibility and business acumen, and can adapt as requirements change. Creating a componentized architecture that separates key constructs and their assets from the core transaction engine is a critical factor in achieving a successful transformation. Such a scenario makes the architecture the central concern and allows a bank to benefit from the necessary flexibility and efficiency. After the core architecture is established, the bank can address each requirement and modification on a case-by-case basis by choosing from custom and packaged options. Further, the core transformation method outlined in this IBM® RedguideTM publication allows a bank to make deployment decisions based purely on business benefits by using a progressive program that delivers value at each step of the process, and every step can be tailored to keep pace as needs and requirements change. Finally, this method ensures that the overall transformation process remains in line with evolving business objectives.

IBM CICS Asynchronous API: Concurrent Processing Made Simple

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Publisher : IBM Redbooks
ISBN 13 : 0738442925
Total Pages : 198 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM CICS Asynchronous API: Concurrent Processing Made Simple by : Pradeep Gohil

Download or read book IBM CICS Asynchronous API: Concurrent Processing Made Simple written by Pradeep Gohil and published by IBM Redbooks. This book was released on 2017-12-22 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® Redbooks® publication covers the background and implementation of the IBM CICS® asynchronous API, which is a simple, accessible API that is designed to enable CICS application developers to create efficient asynchronous programs in all CICS-supported languages. Using the API, application developers can eliminate the overhead that is involved in coding and managing homegrown asynchronous solutions, instead using a set of CICS-supported API commands to underpin CICS applications, which are more responsive and robust than ever. Initially, the book reviews the history and motivations of asynchronous processing in computing and the benefits involved when calling external services. It then introduces the asynchronous API itself and its commands. It also provides a range of scenarios, including sample code, that cover everything from the basics of making an asynchronous request to updating existing synchronous program calls, with the goal of illustrating how to harness the CICS asynchronous API to solve real business problems. Later chapters take a deeper dive into the capabilities of the asynchronous API for advanced use cases. Beyond application development, CICS provides a complete solution for system programmers to manage and monitor asynchronous business logic. Thus, the final chapters of this book cover enhancements to CICS monitoring, statistics, trace, and dumps. Using supporting CICS tooling, system programmers have greater insight than ever, with improved transaction tracking capabilities and CICS policies to provide maximum control and optimization of asynchronous processing in CICS environments.

Information Technology & Financial Services

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Author :
Publisher : CRC Press
ISBN 13 : 9781888998290
Total Pages : 236 pages
Book Rating : 4.9/5 (982 download)

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Book Synopsis Information Technology & Financial Services by : Anthony Gandy

Download or read book Information Technology & Financial Services written by Anthony Gandy and published by CRC Press. This book was released on 1997 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Using IBM z/OS WLM to Measure Mobile and Other Workloads

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Publisher : IBM Redbooks
ISBN 13 : 0738455504
Total Pages : 82 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Using IBM z/OS WLM to Measure Mobile and Other Workloads by : IBM Client Center Montpellier

Download or read book Using IBM z/OS WLM to Measure Mobile and Other Workloads written by IBM Client Center Montpellier and published by IBM Redbooks. This book was released on 2016-10-25 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® RedpaperTM publication discusses the need to monitor and measure different workloads, especially mobile workloads. It introduces the workload classification capabilities of IBM z SystemsTM platforms and helps you to understand how recent enhancements to IBM MVSTM Workload Management (WLM) and other IBM software products can be used to measure the processor cost of mobile workloads. This paper looks at how mobile-initiated and other transactions in IBM CICS®, IMSTM, DB2®, and WebSphere® Application Server can be "tagged and tracked" using WLM. For each of these subsystems, the options for classifying mobile requests and using WLM to measure mobile workloads are reviewed. A scenario is considered in which a bank is witnessing a significant growth in mobile initiated transactions, and wants to monitor and measure the mobile channels more closely. This paper outlines how the bank can use WLM to do this. This publication can help you to configure WLM mobile classification rules. It can also help you to interpret Workload Activity reports from IBM RMFTM Post Processor and to report on the CPU consumption of different workloads, including mobile and public cloud workloads.

Real-time Fraud Detection Analytics on IBM System z

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Author :
Publisher : IBM Redbooks
ISBN 13 : 0738437638
Total Pages : 70 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Real-time Fraud Detection Analytics on IBM System z by : Mike Ebbers

Download or read book Real-time Fraud Detection Analytics on IBM System z written by Mike Ebbers and published by IBM Redbooks. This book was released on 2013-04-11 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: Payment fraud can be defined as an intentional deception or misrepresentation that is designed to result in an unauthorized benefit. Fraud schemes are becoming more complex and difficult to identify. It is estimated that industries lose nearly $1 trillion USD annually because of fraud. The ideal solution is where you avoid making fraudulent payments without slowing down legitimate payments. This solution requires that you adopt a comprehensive fraud business architecture that applies predictive analytics. This IBM® Redbooks® publication begins with the business process flows of several industries, such as banking, property/casualty insurance, and tax revenue, where payment fraud is a significant problem. This book then shows how to incorporate technological advancements that help you move from a post-payment to pre-payment fraud detection architecture. Subsequent chapters describe a solution that is specific to the banking industry that can be easily extrapolated to other industries. This book describes the benefits of doing fraud detection on IBM System z®. This book is intended for financial decisionmakers, consultants, and architects, in addition to IT administrators.

IBM CICS Explorer

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Publisher : IBM Redbooks
ISBN 13 : 0738434973
Total Pages : 418 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM CICS Explorer by : Chris Rayns

Download or read book IBM CICS Explorer written by Chris Rayns and published by IBM Redbooks. This book was released on 2010-12-17 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: IBM® Customer Information Control System (CICS®) Explorer is the new face of CICS Integration point for CICS tooling with rich CICS views, data, and methods. Are you looking for new ways to accelerate the transfer of knowledge, skills, and best practices to the next generation of technical staff and experts? Do you need to maintain productivity and protect service-levels? CICS ExplorerTM and System z® lead the way to platform simplification. IBM CICS Explorer has a common, intuitive, Eclipse-based environment for architects, developers, administrators, system programmers, and operators. The task-oriented views provide integrated access to a broad range of data and control capabilities, and it also has powerful, context-sensitive resource editors. Integration point for CICS TS, CICS Tools, CICS TG, PD Tools, and Rational® Tools are extensible by independent software vendors (ISV), system integrators (SI), and customers who use our Software Development Kit. In this IBM Redbooks® publication, we focus on the new CICS Explorer. The first part of the book is an overview of the CICS Explorer along with all of the CICS Tools' plug-ins. In the second part of the book, we focus on several scenarios in which you can use the CICS Explorer with the CICS Tools plug-ins to resolve various problems.