Six Sigma and the Product Development Cycle

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Author :
Publisher : Routledge
ISBN 13 : 1136366369
Total Pages : 246 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Six Sigma and the Product Development Cycle by : Graham Wilson

Download or read book Six Sigma and the Product Development Cycle written by Graham Wilson and published by Routledge. This book was released on 2012-05-23 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Six sigma is an effective and important management approach particularly used by multinational companies with manufacturing bases in the Asian and Pacific rim. One of the key issues facing businesses today is how to eliminate the high cost of developing new products. This is an area where the potential of six sigma has not been widely appreciated before. Six Sigma and the Product Development Cycle brings the six sigma approach up-to-date and explains it in a way that appeals to today’s management teams. It makes the concept of six sigma easy to understand and accessible with the statistics necessary for its implementation clearly explained. Six Sigma and the Product Development Cycle covers the integration of quality function deployment with Taguchi’s methods of experimental design and statistical process control. These tools gather detailed insights into customer needs, optimize the products or services to meet these needs at the lowest practical cost, and ensure that this performance is maintained. It is a book about both six sigma and product and service development. Through this approach an organization can gain greater flexibility, shorter timescales, and the ability to react more quickly to changes or new demands in the marketplace. The approach is illustrated with practical examples from the nuclear industry, motor manufacturing, inland mail, ‘emergency response’ organizations and financial services.

Design for Six Sigma in Technology and Product Development

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Author :
Publisher : Prentice Hall Professional
ISBN 13 : 0132797240
Total Pages : 1011 pages
Book Rating : 4.1/5 (327 download)

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Book Synopsis Design for Six Sigma in Technology and Product Development by : Clyde M. Creveling

Download or read book Design for Six Sigma in Technology and Product Development written by Clyde M. Creveling and published by Prentice Hall Professional. This book was released on 2002-10-25 with total page 1011 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses many new topical areas for the development of 6 Sigma performance. The text is structured to demonstrate how 6 Sigma methods can be used as a very powerful tool within System Engineering and integration evaluations to help enable the process of Critical Parameter Management. The case studies and examples used throughout the book come from recent successful applications of the material developed in the text.

Accelerated Product Development

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Author :
Publisher : CRC Press
ISBN 13 : 9781563273100
Total Pages : 234 pages
Book Rating : 4.2/5 (731 download)

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Book Synopsis Accelerated Product Development by : Clifford Fiore

Download or read book Accelerated Product Development written by Clifford Fiore and published by CRC Press. This book was released on 2004-12-08 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Accelerated Product Development: Combining Lean and Six Sigma for Peak Performance, Clifford Fiore provides the blueprint for implementing the key elements for improving the product development process. His innovative and powerful work represents the first book to couple the proven concepts of Lean and Six Sigma with the engineering processes of product development. His results, based on proven strategies and methodologies, enable companies to significantly reduce the time necessary to develop new products, dramatically reduce product cost, and improve product quality.

Six Sigma for Marketing Processes

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Author :
Publisher : Pearson Education
ISBN 13 : 0132712873
Total Pages : 322 pages
Book Rating : 4.1/5 (327 download)

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Book Synopsis Six Sigma for Marketing Processes by : Clyde M. Creveling

Download or read book Six Sigma for Marketing Processes written by Clyde M. Creveling and published by Pearson Education. This book was released on 2006-02-17 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nearly half of the top one hundred Fortune 500 companies use Six Sigma methodology in some part of their business. These companies have been among the top one hundred for five or more years and consistently report higher revenue and significantly higher profits than competitors. This underscores the impact on the cost side. Now the focus moves to revenue growth. Six Sigma consultant Clyde M. Creveling’s Design for Six Sigma in Technology and Product Development is the standard guide for product commercialization and manufacturing support engineers who want to apply Six Sigma methodology to technology development and product commercialization. Now, in Six Sigma for Marketing Processes, Creveling joins with Lynne Hambleton and Burke McCarthy to show the ways marketing professionals can adapt and apply those same Six Sigma concepts to create a lean marketing workflow built for growth. This book provides an overview of the way marketing professionals can utilize the value offered by Six Sigma tools, methods, and best practices, within their existing phase-gate processes, as well as the traditional Six Sigma problem-solving approach: define, measure, analyze, improve, control (DMAIC). It provides unique methods for employing Six Sigma to enhance the three marketing processes for enabling a business to attain growth: strategic, tactical, and operational. It goes further to demonstrate the way Six Sigma for marketing and Six Sigma for design can be combined into a unified Six Sigma for growth. In this book, you’ll learn how to apply Six Sigma methodology to Develop a lean, efficient marketing workflow designed for growth Enhance the three marketing arenas for growth: strategic, tactical, and operational Identify leading indicators of growth and become proactive about performance improvement Strengthen links between customers, products, and profitability Redesign marketing work to streamline workflow and reduce variability Assess and mitigate cycle-time risk in any marketing initiative or project Leverage DMAIC to solve specific problems and improve existing processes Use lean techniques to streamline repeatable processes, such as collateral development and trade-show participation Preface xv Acknowledgments xxiii About the Authors xxv Chapter 1: Introduction to Six Sigma for Marketing Processes 1 Chapter 2: Measuring Marketing Performance and Risk Accrual Using Scorecards 25 Chapter 3: Six Sigma-Enabled Project Management in Marketing Processes 45 Chapter 4: Six Sigma in the Strategic Marketing Process 63 Chapter 5: Six Sigma in the Tactical Marketing Process 117 Chapter 6: Six Sigma in the Operational Marketing Process 173 Chapter 7: Quick Review of Traditional DMAIC 209 Chapter 8: Future Trends in Six Sigma and Marketing Processes 229 Glossary 235 Index 261

Six Sigma for Technical Processes

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Author :
Publisher : Prentice Hall
ISBN 13 : 9780137069859
Total Pages : 0 pages
Book Rating : 4.0/5 (698 download)

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Book Synopsis Six Sigma for Technical Processes by : Clyde M. Creveling

Download or read book Six Sigma for Technical Processes written by Clyde M. Creveling and published by Prentice Hall. This book was released on 2019-11-21 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use Six Sigma to achieve and sustain excellence in product development and commercialization! To sustain growth and profitability, companies must tightly align product development and commercialization to fast-changing customer requirements. In this book, Clyde Creveling identifies the four process areas most crucial to doing so-and shows executives and managers how to optimize each of them. Creveling introduces a Six Sigma-enabled workflow that encompasses strategic product/technology portfolio definition and development, research and technology development (R&TD), tactical design engineering processes for commercialization, and operational production and service support. He presents tools, methods, and best practices for selecting the right projects, prioritizing them, and executing them rapidly, consistently, and successfully. Integrate all key technical processes so they work together in harmony Create Phase/Gate control plans for delivering products with minimal risk Establish scorecards for risk management in technical processes Use Six Sigma tools, such as Monte Carlo and FMEA, to improve project management Bring discipline to your product and technology portfolio renewal processes Systematically optimize your commercialization processes Define stripped-down "Fast Track" processes for commercializing high-risk, high-reward opportunities Provide effective operational support after you launch your product Preview the future of "lean" and Six Sigma in technical processes Use lean techniques to streamline repeatable processes such as R&D, product design, and post-launch production engineering support Learn how to manage the risk of doing a fast track commercialization project when you really must cut corners to get a product out into the market before your opportunity evaporates Foreword by John Boselli xiii Preface xv About the Author xxi Chapter 1: Introduction to Six Sigma for Technical Processes 1 Chapter 2: Scorecards for Risk Management in Technical Processes 21 Chapter 3: Project Management in Technical Processes 35 Chapter 4: Strategic Product and Technology Portfolio Renewal Process 51 Chapter 5: Strategic Research and Technology Development Process 95 Chapter 6: Tactical Product Commercialization Process 163 Chapter 7: Fast Track Commercialization 275 Chapter 8: Operational Post-Launch Engineering Support Processes 293 Chapter 9: Future Trends in Six Sigma and Technical Processes 317 Glossary 323 Index 351

Design for Six Sigma

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071425632
Total Pages : 209 pages
Book Rating : 4.0/5 (714 download)

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Book Synopsis Design for Six Sigma by : Greg Brue

Download or read book Design for Six Sigma written by Greg Brue and published by McGraw Hill Professional. This book was released on 2003-02-22 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE BRIEFCASE BOOKS SERIEs Now translated into 11 languages! This reader-friendly, icon-rich series is must reading for all managers at every level All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations. DESIGN FOR SIX SIGMA Six Sigma has revolutionized the ways in which companies meet and beat today's stringent quality expectations. But achieving Six Sigma results first requires Six Sigma building blocks. Design for Six Sigma unveils a systematic methodology for enabling the design of products, services, and processes to meet Six Sigma quality levels. Designed to be easily read and implemented, this concise Briefcase Book shows managers at all levels how to include Six Sigma at the earliest stages of virtually any manufacturing process. Here are DFSS's techniques for: Optimizing the design process to achieve Six Sigma performance Integrating Six Sigma from the outset of new product development Self-examinations, explanatory sidebars, and chapter-ending checklists

Design for Six Sigma for Service

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071501460
Total Pages : 465 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis Design for Six Sigma for Service by : Kai Yang

Download or read book Design for Six Sigma for Service written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-06-21 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.

Lean Product and Process Development, 2nd Edition

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Author :
Publisher : Lean Enterprise Institute
ISBN 13 : 1934109444
Total Pages : 509 pages
Book Rating : 4.9/5 (341 download)

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Book Synopsis Lean Product and Process Development, 2nd Edition by : Allen C. Ward

Download or read book Lean Product and Process Development, 2nd Edition written by Allen C. Ward and published by Lean Enterprise Institute. This book was released on 2014-03-05 with total page 509 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The P-51 Mustang—perhaps the finest piston engine fighter ever built—was designed and put into flight in just a few months. Specifications were finalized on March 15, 1940; the airfoil prototype was complete on September 9; and the aircraft made its maiden flight on October 26. Now that is a lean development process!" —Allen Ward and Durward Sobek, commenting on the development of the P-51 Mustang and its exemplary use of trade-off curves. Shingo Research and Professional Publication Award recipient, 2008 Despite attempts to interpret and apply lean product development techniques, companies still struggle with design quality problems, long lead times, and high development costs. To be successful, lean product development must go beyond techniques, technologies, conventional concurrent engineering methods, standardized engineering work, and heavyweight project managers. Allen Ward showed the way. In a truly groundbreaking first edition of Lean Product and Process Development, Ward delivered -- with passion and penetrating insights that cannot be found elsewhere -- a comprehensive view of lean principles for developing and sustaining product and process development. In the second edition, Durward Sobek, professor of Mechanical and Industrial Engineering at Montana State University—and one of Ward’s premier students—edits and reorganizes the original text to make it more accessible and actionable. This new edition builds on the first one by: Adding five in-depth and inspiring case studies. Including insightful new examples and illustrations. Updating concepts and tools based on recent developments in product development. Expanding the discussion around the critical concept of set-based concurrent engineering. Adding a more detailed table of contents and an index to make the book more accessible and user-friendly. The True Purpose of Product Development Ward’s core thesis is that the very aim of the product development process is to create profitable operational value streams, and that the key to doing so predictably, efficiently, and effectively is to create useable knowledge. Creating useable knowledge requires learning, so Ward also creates a basic learning model for development. But Ward not only describes the technical tools needed to make lean product and process development actually work. He also delineates the management system, management behaviors, and mental models needed. In this breakthrough text, Ward: Asks fundamental questions about the purpose and “value added” in product development so you gain a crystal clear understanding of essential issues. Shows you how to find the most common forms of “knowledge waste” that plagues product development. Identifies four “cornerstones” of lean product development gleaned from the practices of successful companies like Toyota and its partners, and explains how they differ from conventional practices. Gives you specific, practical recommendations for establishing your own lean development processes. Melds observations of effective teamwork from his military background, engineering fundamentals from his education and personal experience, design methodology from his research, and theories about management and learning from his study of history and experiences with customers. Changes your thinking forever about product development.

Design for Six Sigma

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Author :
Publisher : CRC Press
ISBN 13 : 1315352079
Total Pages : 312 pages
Book Rating : 4.3/5 (153 download)

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Book Synopsis Design for Six Sigma by : Elizabeth A. Cudney

Download or read book Design for Six Sigma written by Elizabeth A. Cudney and published by CRC Press. This book was released on 2016-08-05 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design for Six Sigma (DFSS) is an innovative continuous improvement methodology for designing new products, processes, and services by integrating Lean and Six Sigma principles. This book will explain how the DFSS methodology is used to design robust products, processes, or services right the first time by using the voice of the customer to meet Six Sigma performance. Robust designs are insensitive to variation and provide consistent performance in the hands of the customer. DFSS is used to meet customer needs by understanding their requirements, considering current process capability, identifying and reducing gaps, and verifying predictions to develop a robust design. This book offers: Methodology on how to implement DFSS in various industries Practical examples of the use of DFSS Sustainability utilizing Lean Six Sigma techniques and Lean product development Innovative designs using DFSS with concept generation Case studies for implementing the DFSS methodology Design for Six Sigma (DFSS) enables organizations to develop innovative designs. In order to redesign an existing process or design a new process, the success is dependent on a rigorous process and methodology. DFSS ensures that there are minimal defects in the introduction of new products, processes, or services. The authors have compiled all of the tools necessary for implementation of a practical approach though innovation.

Applying Design for Six Sigma to Software and Hardware Systems

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Author :
Publisher : Pearson Education
ISBN 13 : 0137035918
Total Pages : 732 pages
Book Rating : 4.1/5 (37 download)

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Book Synopsis Applying Design for Six Sigma to Software and Hardware Systems by : Eric Maass

Download or read book Applying Design for Six Sigma to Software and Hardware Systems written by Eric Maass and published by Pearson Education. This book was released on 2009-08-19 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Practical, Example-Rich Guide to Building Better Systems, Software, and Hardware with DFSS Design for Six Sigma (DFSS) offers engineers powerful opportunities to develop more successful systems, software, hardware, and processes. In Applying Design for Six Sigma to Software and Hardware Systems, two leading experts offer a realistic, step-by-step process for succeeding with DFSS. Their clear, start-to-finish roadmap is designed for successfully developing complex high-technology products and systems that require both software and hardware development. Drawing on their unsurpassed experience leading Six Sigma at Motorola, the authors cover the entire project lifecycle, from business case through scheduling, customer-driven requirements gathering through execution. They provide real-world examples for applying their techniques to software alone, hardware alone, and systems composed of both. Product developers will find proven job aids and specific guidance about what teams and team members need to do at every stage. Using this book’s integrated, systems approach, marketers, software professionals, and hardware developers can converge all their efforts on what really matters: addressing the customer’s true needs. Learn how to Ensure that your entire team shares a solid understanding of customer needs Define measurable critical parameters that reflect customer requirements Thoroughly assess business case risk and opportunity in the context of product roadmaps and portfolios Prioritize development decisions and scheduling in the face of resource constraints Flow critical parameters down to quantifiable, verifiable requirements for every sub-process, subsystem, and component Use predictive engineering and advanced optimization to build products that robustly handle variations in manufacturing and usage Verify system capabilities and reliability based on pilots or early production samples Master new statistical techniques for ensuring that supply chains deliver on time, with minimal inventory Choose the right DFSS tools, using the authors’ step-by-step flowchart If you’re an engineer involved in developing any new technology solution, this book will help you reflect the real Voice of the Customer, achieve better results faster, and eliminate fingerpointing. About the Web Site The accompanying Web site, sigmaexperts.com/dfss, provides an interactive DFSS flowchart, templates, exercises, examples, and tools.

Product Development for the Lean Enterprise

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Author :
Publisher :
ISBN 13 : 9781892538185
Total Pages : 254 pages
Book Rating : 4.5/5 (381 download)

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Book Synopsis Product Development for the Lean Enterprise by : Michael N. Kennedy

Download or read book Product Development for the Lean Enterprise written by Michael N. Kennedy and published by . This book was released on 2008-01-01 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether a group of engineers is developing new cars, software applications, aerospace equipment, kitchen appliances, controls, sensors, or any of hundreds of different items, the process they follow is pretty much the same. Except in one company - Toyota, perhaps the most innovative and highly respected car company on the planet. What is most startling is that Toyota's product development engineers are four times as productive as their counterparts in other companies, according to a study by the National Center for Manufacturing Sciences. Most follow a linear process in developing new products. Toyota's engineers do not. As this book reveals and explains, Toyota's development engineers rely on a development paradigm that is totally different than that found in the West. Companies that are early adopters of the Toyota product development system are certain to realize tremendous advantages over their competitors. This is a change that is coming to businesses everywhere and this book shows the way. It is a must-read for anyone in management.

The Toyota Product Development System

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Author :
Publisher : CRC Press
ISBN 13 : 1482293749
Total Pages : 398 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis The Toyota Product Development System by : James Morgan

Download or read book The Toyota Product Development System written by James Morgan and published by CRC Press. This book was released on 2020-10-28 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ability to bring new and innovative products to market rapidly is the prime critical competence for any successful consumer-driven company. All industries, especially automotive, are slashing product development lead times in the current hyper-competitive marketplace. This book is the first to thoroughly examine and analyze the truly effective product development methodology that has made Toyota the most forward-thinking company in the automotive industry. Winner of the 2007 Shingo Prize For Excellence In Manufacturing Research! In The Toyota Product Development System: Integrating People, Process, and Technology, James Morgan and Jeffrey Liker compare and contrast the world-class product development process of Toyota with that of a U.S. competitor. They use extensive examples from Toyota and the U.S. competitor to demonstrate value stream mapping as an extraordinarily powerful tool for continuous improvement. Through examples and case studies, this book illustrates specific techniques and proven practices for dealing with challenges associated with product development, such as synchronizing multiple disciplines, multiple function workload leveling, compound process variation, effective technology integration, and knowledge management. Readers of this book can focus on optimizing the entire product development value stream rather than focus on a specific tool or technology for local improvements.

Design for Six Sigma

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071547681
Total Pages : 763 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis Design for Six Sigma by : Kai Yang

Download or read book Design for Six Sigma written by Kai Yang and published by McGraw Hill Professional. This book was released on 2008-09-14 with total page 763 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Latest Tools and Guidance Needed to Implement Design for Six Sigma in New Product and Service Development! Hailed as a classic in its first edition, Design for Six Sigma has been fully revised and updated to equip you with everything you need to implement Design for Six Sigma (DFSS) in new product and service development. The Second Edition of this indispensable design tool retains the core of the previous edition, while adding new information on innovation, lean product development, incomplete DOE, mixture experiments, and alternative DFSS roadmaps—plus new thread-through case studies. From quality concepts and DFSS fundamentals...to DFSS deployment and project algorithm...to design validation, the updated edition of Design for Six Sigma gives you a solid understanding of the entire process for applying DFSS in the creation of successful new products and services. Packed with detailed illustrations, careful directions and comparisons, and worked-out calculations, the Second Edition of Design for Six Sigma features: A one-stop resource for developing a sure-fire DFSS program Expert walkthroughs that help readers choose the right design tools at every stage of the DFSS process New to this edition: new chapters on innovation, lean product development, and computer simulation; new material on critical parameter management; new thread-through case studies Providing real-world product development experience and insight throughout, the Second Edition of Design for Six Sigma now offers professionals in a wide range of industries the information required to maximize DFSS potential in creating winning products and services for today's marketplace. Filled with over 200 detailed illustrations, the Second Edition of Design for Six Sigma first gives you a solid foundation in quality concepts, Six Sigma fundamentals, and the nature of Design for Six Sigma, and then presents clear, step-by-step coverage of: Design for Six Sigma Deployment Design for Six Sigma Project Algorithm DFSS Transfer Function and Scorecards Quality Function Deployment (QFD) Axiomatic Design Innovation in Product Design Lean Product Development TRIZ Design for X Failure Mode-Effect Analysis Fundamentals of Experimental Design Incomplete DOE Taguchi's Orthogonal Array Experiment Taguchi's Robust Parameter Design Tolerance Design Response Surface Methodology Mixture Experiments Design Validation

Flexible Product Development

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 9780470180587
Total Pages : 305 pages
Book Rating : 4.1/5 (85 download)

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Book Synopsis Flexible Product Development by : Preston G. Smith

Download or read book Flexible Product Development written by Preston G. Smith and published by John Wiley & Sons. This book was released on 2007-09-10 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this landmark book, Preston Smith attributes the recent declinein innovation to pressure from financial markets that drivesmanagement toward rigid development approaches such as phaseddevelopment processes, Six Sigma, and project office. Theseprocesses have unintentionally (but effectively) made changesduring development more difficult, disruptive, and expensive, whilethe need for change continues at an accelerating pace. Flexible Product Development is a hands-on resource thatprovides the tools and strategies needed to restore flexibility toany organization and remove the obstacles that stand in the way ofresponsive new product development. Preston Smith introducesapproaches that can enhance development process flexibility bycreating and maintaining development options, delaying decisions,and, in general, reducing the cost of change. Step-by-step, heexplains the basics of flexible product development, provides abroad array of flexibility-enhancing tools, and guides the readerin modifying the organization?s values to embrace this new way ofoperating.

Six Sigma Software Development

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Author :
Publisher : CRC Press
ISBN 13 : 1420031481
Total Pages : 338 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Six Sigma Software Development by : Christine B. Tayntor

Download or read book Six Sigma Software Development written by Christine B. Tayntor and published by CRC Press. This book was released on 2014-10-31 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since Six Sigma has had marked success in improving quality in other settings, and since the quality of software remains poor, it seems a natural evolution to apply the concepts and tools of Six Sigma to system development and the IT department. Until now however, there were no books available that applied these concepts to the system development p

Managing the Design Factory

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Author :
Publisher : Simon and Schuster
ISBN 13 : 0684839911
Total Pages : 296 pages
Book Rating : 4.6/5 (848 download)

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Book Synopsis Managing the Design Factory by : Donald Reinertsen

Download or read book Managing the Design Factory written by Donald Reinertsen and published by Simon and Schuster. This book was released on 1997-10 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the bestselling author of Developing Products in Half the Time, this book presents a comprehensive approach to managing design-in-process inventory.

Six Sigma and the Product Development Cycle

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Author :
Publisher : Routledge
ISBN 13 : 1136366377
Total Pages : 192 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Six Sigma and the Product Development Cycle by : Graham Wilson

Download or read book Six Sigma and the Product Development Cycle written by Graham Wilson and published by Routledge. This book was released on 2012-05-23 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Six sigma is an effective and important management approach particularly used by multinational companies with manufacturing bases in the Asian and Pacific rim. One of the key issues facing businesses today is how to eliminate the high cost of developing new products. This is an area where the potential of six sigma has not been widely appreciated before. Six Sigma and the Product Development Cycle brings the six sigma approach up-to-date and explains it in a way that appeals to today’s management teams. It makes the concept of six sigma easy to understand and accessible with the statistics necessary for its implementation clearly explained. Six Sigma and the Product Development Cycle covers the integration of quality function deployment with Taguchi’s methods of experimental design and statistical process control. These tools gather detailed insights into customer needs, optimize the products or services to meet these needs at the lowest practical cost, and ensure that this performance is maintained. It is a book about both six sigma and product and service development. Through this approach an organization can gain greater flexibility, shorter timescales, and the ability to react more quickly to changes or new demands in the marketplace. The approach is illustrated with practical examples from the nuclear industry, motor manufacturing, inland mail, ‘emergency response’ organizations and financial services.