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Significance Of Bedside Reporting On Patient Safety And Staff Satisfaction
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Book Synopsis Significance of Bedside Reporting on Patient Safety and Staff Satisfaction by : Caitlin Garmon
Download or read book Significance of Bedside Reporting on Patient Safety and Staff Satisfaction written by Caitlin Garmon and published by . This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ineffective communication at change of shift can put the safety of patients at risk. The purpose of this study is to show bedside shift report increases patient safety as well as staff satisfaction. This study found bedside report lead to less falls and medication errors. Communication breakdowns are the cause of a significant number of sentinel events. Staff was satisfied with shorter report times and improved communication between shifts. Nurses were better prepared and were able to better assess patient needs after implementation of bedside shift report. Nurses were held more accountable and patients became more involved in their care. This new process gave the oncoming nurse the opportunity to visualize the patient and ask questions. Finding of this report confirmed how important having a standardized report system is in reducing errors. Accurate and consistent communication was improved after the implementation of bedside reporting. Effective communication at shift change is a fundamental component of nursing and the culture of safety. This study was conducted within a large hospital on medical and surgical units. A survey was obtained before the implementation of bedside report and several times over the first year post. Along with the use of surveys visual observations were done as well as in person interviews. Results of this study show that bedside report increased nurse's satisfaction, helped in the prioritization of patients which increased work flow, and decreased the amount of time for handoff.
Book Synopsis Significance of Bedside Change of Shift Reporting for Nursing Staff and Patients by : Anne Lynch
Download or read book Significance of Bedside Change of Shift Reporting for Nursing Staff and Patients written by Anne Lynch and published by . This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aim of this literature research study was to determine whether bedside shift reporting , compared to reporting conducted away from the patient, leads to increased patient safety, as well as an increase in patient and nursing satisfaction. Ineffective communication during nursing shift reports are a large contributor to sentinel events in medical facilities (The Joint Commission on Accreditation of Healthcare Organizations, [JCAHO] 2015). Shift reporting away from the bedside results in frustration and tension among nursing staff. Patients also desire to be more active in their care and appreciate interacting with staff during that time. The author, through a literature review of prominent quantitative and qualitative studies found evidence bedside reporting encourages patient participation, prevents medication errors, increases patient safety, and supports nursing staff, thus leading to a more positive work environment.
Book Synopsis Bedside Shift Change Report Increases Patient Safety and Staff Satisfaction by : Doris Onuwa
Download or read book Bedside Shift Change Report Increases Patient Safety and Staff Satisfaction written by Doris Onuwa and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change of shift is a very important time in nursing as it is a time when continuity of care is being transferred from one nurse to the other at the end of the shift. It allows for information regarding a patient condition to be handed over to the incoming nurse by the outgoing nurse. Various method have been used by different facilities which include tape method of shift handoff, nurses station report system et cetera Based on research study, the system of nurses exchanging information at the patient`s bedside with the patient being involved have many benefits over the other methods of shift hand over. Patient safety being the watch word in patient care, have been the reason for the adoption and implementation of bedside shift change report. Effective communication at the patient bedside increases safety as research has shown, and also accuracy of report using the bedside shift change report have been demonstrated. This system of patient handover is associated with decreased call light during change of shift, and also fall reduction. Errors in patient care have been reduced according to research with the use of bedside change of shift report. Also staff satisfaction have been noted with the use of bedside shift change report as staff verbalized that they were able to go home on time, thus reducing incidental overtime. Many research studies have suggested the use of this method for the sake of patient safety and improved outcome, and also for staff satisfaction.
Book Synopsis Significant Role of Bedside Nurse Shift Report in Increasing Patient and Family Gratification by : Judith Nwokorie
Download or read book Significant Role of Bedside Nurse Shift Report in Increasing Patient and Family Gratification written by Judith Nwokorie and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bedside nurse-to-nurse reporting has a magnificent effect on present and the prospective nursing process in patient care, thereby making it an important element of the nursing practice. The writer accounts for patient/family and nursing staff satisfaction during acute care hospitalization as a result of the significant role of bedside nurse report, which involves patient and family in the nurse-to-nurse bedside reporting. It is imperative to know how much bedside nursing handover with patient involvement has done. Both nurses and patient/family benefitted from this action during acute care stay in the hospital. The research has shown how bedside nurse reporting can be effective in nursing process by reducing the absence of the nursing staff at the patients' bedside, patients' inability to reach the nursing staff during change of shift, during shift handover miscommunication, patient incidents, patients' dissatisfaction, error in medication, and lack of connection from shift-to-shift. Nurse-to-nurse bedside shift reporting is important healthcare profession; therefore it is critical for the progress of quality of patient care. By providing adequate knowledge and involving the patients during change-of-shift reporting is essential in promoting patient/family and nursing satisfaction including patient safety. In addition, involving the patients in decisions regarding their plan of care will assist to promote quality care. This article focused on the significant role end of shift bedside nurse report in increasing patient and family gratification, promoting patient safety while admitted in acute care settings, and standardized tools used to establish the change such as the implementation plan, evaluation, dissemination strategies, and review of literature from previous studies. Though the bedside nurses handover during acute care hospitalization lead to increase patient and family gratification, it also reduced the length of hospital stay and healthcare costs and nursing satisfaction without nurses' burnout/turnover.
Author :Lippincott Williams & Wilkins Publisher :Lippincott Williams & Wilkins ISBN 13 :1975160150 Total Pages :2933 pages Book Rating :4.9/5 (751 download)
Book Synopsis Nursing2022 Drug Handbook by : Lippincott Williams & Wilkins
Download or read book Nursing2022 Drug Handbook written by Lippincott Williams & Wilkins and published by Lippincott Williams & Wilkins. This book was released on 2021-03-04 with total page 2933 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE #1 Drug Guide for nurses & other clinicians...always dependable, always up to date! Look for these outstanding features: Completely updated nursing-focused drug monographs featuring 3,500 generic, brand-name, and combination drugs in an easy A-to-Z format NEW 32 brand-new FDA-approved drugs in this edition, including the COVID-19 drug remdesivir—tabbed and conveniently grouped in a handy “NEW DRUGS” section for easy retrieval NEW Thousands of clinical updates—new dosages and indications, Black Box warnings, genetic-related information, adverse reactions, nursing considerations, clinical alerts, and patient teaching information Special focus on U.S. and Canadian drug safety issues and concerns Photoguide insert with images of 439 commonly prescribed tablets and capsules
Book Synopsis Nursing bedside shift report by : Heather Gleason
Download or read book Nursing bedside shift report written by Heather Gleason and published by . This book was released on 2014 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: For healthcare organizations, patient safety and satisfaction are major priorities and are impacted by many different professional disciplines. Nurses can influence this greatly through the relationships built with patients and the information provided ot them regarding care while in the hospital. Communication errors are the leading cause of sentinel events for patients, reiterating the importance of having a safe transfer of care between nurses at shift change. Beside shift report not only creates transparency of patient information but results in impoved patient safety and hospital satisfaction scores. Completing nursing shift report at the bedside promotes patients' and families' contribution to reporting discussion and optimizes patient safety through a nurse's visualization of a patient's condition. Watson's Caring Theory and the concept of relationship building provide the framework for implementing bedside shift report. A conceptual metaphor integrating caring intentionality and relationships into bedside shift report, as well as patient and staff responses, provides a visual for the goals of the bedside shift report, as well as patient and staff responses, provides a visual for the goals of the bedside shift report implementation. The use of a standardized reporting tool into bedside shift report will be evaluated trhough patient and staff surveys. Nurses who implement bedside shift report into their practice will produce positive patient outcomes while demonstrating greater commitment to the caring acts that encompass nursing practice.
Book Synopsis Qualitative Interviewing by : Herbert J. Rubin
Download or read book Qualitative Interviewing written by Herbert J. Rubin and published by SAGE. This book was released on 2005 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 2nd edition of this work has been completely rewritten to add new examples & to better integrate the presentation of topics. Readers will see how the choice of topic influences question wording & how the questions asked influence the analysis.
Book Synopsis Standardizing the Bedside Shift Report Process to Improve Communication and Promote Patient Safety by : Gilbert Young
Download or read book Standardizing the Bedside Shift Report Process to Improve Communication and Promote Patient Safety written by Gilbert Young and published by . This book was released on 2017 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Title: Standardizing the Bedside Shift Report Process to Improve Communication and Promote Patient Safety. Author: Gilbert Young, RN, BSN Setting: Unit 1 North is a 32-bed cardiovascular specialty unit that specializes in the care of post-cardiac surgery and complex telemetry patients. The typical length of stay is between 5-7 days. Patients are admitted to the unit from the ICU, ED, or other medical facility for cardiac surgery. Rationale: The quality gaps are nurse communication HCAHPS scores not being consistent with performance goals, the unit had 16 documented patient falls in 2016, and patient surveys and staff handoff observations supported the need for this project. The project aim is to (1) improve nurse communication, (2) increase the nurses' consistency and satisfaction with handoff (3) implement the clinical report tool, and (4) reduce patient falls by 25% on cardiovascular specialty unit by August 2017. Return on Investment: Reducing four patient falls or 25% of last year's total will be an annual cost avoidance of $120,000 once this performance improvement plan is implemented. The initial annual savings is estimated at $110,300 Literature Review: The studies assert the importance of bedside report as a means to include the patient, eliminate information gaps, visualize the patient and surroundings for patient safety, and improve team communication. Additional studies examined the use of a standardized nursing handoff tool and saw improvement in patient satisfaction and a reduction in nursing errors. Methodology: Institute of Healthcare Improvement model for improvement and Lewin's change management model. Collaborated with unit council to develop clinical handoff tool. Educational plan includes PowerPoint presentation and simulation sessions. Project implemented in February 2017 and guided by PDSA (plan-do-study-act) cycle. Nurse leaders to observe use of clinical handoff tool during shift handoff. Results: Since implementation in February, average daily census of 32 patients and averaged 66 survey responses each month. Nurse communication scores have been consistently 4 Stars since implementation of this QI project. Current HCAHPS scores up to May 2017. There was a 12.5% reduction in patient falls compared to the same time period last year. Nurse leader observation of NKE using the handoff competency checklist demonstrated successful use of the handoff tool by all nurses, including remediation for some staff. Patient and staff surveys revealed positive improvements in seeking patient input and staff experiencing more satisfaction with the quality if information they receive at shift handoff.
Book Synopsis Importance of Bedside Reporting by : Heather McConeghy-Davidson
Download or read book Importance of Bedside Reporting written by Heather McConeghy-Davidson and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to JACHO 70% of sentinel events occur because of a breakdown in communication (Leonard, Graham, and Bonacum, 2004). Research shows that the implementation of bedside reporting when there is a hand-off of patient care from one nurse to another decreases the chance of sentinel event occurrence, increases the rate of patient satisfaction, and increases the overall satisfaction of staff (Sand-Jecklin and Sherman, 2014). With the implementation of the 2006 patient safety goals to improve the effectiveness of communication bedside reporting becomes a critical and necessary component to fulfilling the requirements. Qualitative studies have been used to analyze the nurse and patient reports directly linked to bedside reporting, and quantitative studies have been used to determine the effectiveness of patient satisfaction on the increase financial gains. Many different tools have been used by facilities to complete the handoff task such as the SBAR and LOOK formats. This paper will present a problem that is created by not performing a hand-off of care at the bedside; along with a solution of consistently using bedside reporting. The paper will also relate the use of bedside reporting with nursing theorist Jean Watson, purpose an evaluation, introduce survey tools used, and a dissemination of evidence to key stakeholders.
Book Synopsis Patient Safety and Quality by : Ronda Hughes
Download or read book Patient Safety and Quality written by Ronda Hughes and published by Department of Health and Human Services. This book was released on 2008 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/
Book Synopsis Promoting Patient Safety by Implementing Bedside Shift Report by : Maroof A. Olanigan
Download or read book Promoting Patient Safety by Implementing Bedside Shift Report written by Maroof A. Olanigan and published by . This book was released on 2016 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: ABSTRACT Patient safety is a very broad and general term used to ensure that all aspects of patient care, from medical and nursing services to social and spiritual, are provided with the best interest of the patient. The aim statement for the project is improving patient safety by ensuring the implementation of bedside shift report by 80% of nurses by August 2016. Kurt Lewin's change theory is going to be used to effect the change. There were in-services given to nurses on the floor and the project was also discussed in staff meetings. Flyers were posted around the units to help build up and maintain enthusiasm for the implementation of BSR. Implementation was initiated behind schedule due to conflict in schedules and bureaucratic hoops. The implementation was started on April 28, 2016 and so there are no exact numbers at this time because there is a two week trial period. But I have had conversations with the some nurses that have started the project since initiation. So far they seem to be very receptive of the change. Most of the patients have been neutral at this time but we'll see if that's going to be the case in two weeks. There are numerous publications that support the efficacy of bedside shift report in relation to patient care and safety. Publications from the Agency for healthcare research & quality (AHRQ), MEDSURG Nursing, American nurse today, Journal of Clinical Nursing and the Nursing journal are some of the articles that were used to investigate and develop ideas and policies for the project. Patient experience with the bedside shift report (BSR) will be tracked and the data collected will be used to improve the process in order to enhance the patient experience. Patient experience would include if the patient felt more engaged in their care, if they felt safer and had more confidence in the personnel helping out with the care. Also nurse satisfaction is another benchmark that would be measured by sending out surveys periodically in an effort to gauge the opinions of the staff members. The data collected from the surveys will be used to develop improvements to the process and increase the comfort level of the nurses in giving BSR. We would also track if the nurses feel more accountable for the care they delivered during the shift and if the accountability translates to nurses being more responsible in the care that they deliver. Periodic collection of data will be used to monitor patient satisfaction and nursing compliance. The data would be monitored by the appointed BSR champions because they would be able to monitor and collect data on compliance of the floor nurses in real time and compare it with data collected from patient satisfaction surveys. There are going to be bi-weekly meetings to analyze and improve the process by applying PDSA cycle. Analysis of the data can also help to recognize fallouts earlier and provide opportunity to make corrections. In conclusion, sustainability is what is important. One of the ways I recommend to ensure continuity of the project by making sure that the new employees, regardless of experience, are trained during their eight to twelve week floor orientation. After conducting a failure mode effect analysis coupled with experience, I concluded that continuity is also dependent on proper training of new employees. I concluded this because nursing is a high turnover profession and if the current nurses don't teach the new nurses before they leave the facility then the whole process will have to be restarted.
Download or read book Bedside Report written by Cynthia Conroy and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nurse to nurse handoff has been known as a sacred time in nursing communication and has had a long standing in performing this task without the patient. Recent research has shown an increase in patient safety, nurse satisfaction and patient satisfaction when nurse-to-nurse handoff occurs at bedside and includes the patient. Bedside report has been shown to increase the perception of safety in the patient, identify potential medication errors before they occur, and influence a sense of satisfaction among nurses. The nurses that practice this style of reporting are facilitating a connection between the patient and the nursing staff. A review of the literature seeking studies reflective of a change to bedside report has been conducted. With the use of Lewin09́s Change Theory an implementation, evaluation and dissemination plan has been established to support an Adult Medical Unit09́s change to bedside shift report. Each phase of the plan utilized evidence based best practice to support the change to bedside report. In implementing a standardized report process, this unit09́s goal was to improve patient safety, patient satisfaction, and nurse satisfaction. Surveys were conducted before and after implementation of the change along with real time audits to provide feedback to staff. Additional tools were provided to staff to further support their transition to bedside report. Through the literature review conducted, other near miss situations were noted that further supported the implementation of bedside shift report. These included medication errors, infiltrated intravenous sites, and incorrect laterality of scheduled surgeries. It is also noted that bedside report is supported by the Institute of Medicine and The Joint Commission who aim to support health care to be provided in the safest manner.
Book Synopsis Bedside Shift Report by : Kimberly K. Gormley
Download or read book Bedside Shift Report written by Kimberly K. Gormley and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change-of-shift report is the time when responsibility and accountability of the patient is transferred from one nurse to another. The communication that ensues during this process is linked to both patient safety and continuity of care. This type of reporting method allows patients to participate in their plan of care, reduce errors from oversight and to allow visualization of the patient's condition at change of shift. Shift change was included in The Joint Commission's 2009 National Patient Safety Goals, which requires that shift hand off must include up-to-date information about the care, treatment, current condition and recent or anticipated changes in the patient. Bedside reporting addresses The Joint Commission's goal 13, a safety strategy that encourages a patient's active involvement in care. A review of literature of both staff and patient's perceptions of bedside hand off describes studies using qualitative, anecdotal and/or indirect measurement along with quantitative and direct measurement. Statistical implications show that bedshand offdoff is most effective when completed consistently.
Book Synopsis Standardizing the Bedside Shift Report: Improving Communications and Promoting Patient Safety by : Chona C. Alforque
Download or read book Standardizing the Bedside Shift Report: Improving Communications and Promoting Patient Safety written by Chona C. Alforque and published by . This book was released on 2020 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: PROBLEM: Nursing shift reports are integral to nursing as they allow for the transfer of critical information and responsibility of patient care from one nurse to another. Ineffective communication during shift-to-shift reports can contribute to gaps in patient care and breaches in patient safety, including medication errors, falls, and sentinel events. The greatest risk of communication breakdown is during transitions in care. CONTEXT: St. Louise Regional Hospital, a small community hospital, consisting of an eight-bed medical-surgical intensive care unit lacked structure in how handoff should occur and had variances in shift handoffs. Observation of the shift handoff at the nurses' station revealed many communication gaps that have shown negative impacts on patient safety and outcomes. The improvement project described in this paper focused on evidence-based practices that support the benefits of bedside shift and implementations of standardized handoff tools. INTERVENTION: Intervention included an education in-service for unit managers, educational coordinators, and staff nurses to emphasize the important benefits of bedside shift report. MEASURES: The three components for evaluating improvement include outcome, process, and balancing measures to determine whether the improvement project has had the desired impact. The outcome measure expected to yield the following: direct observation of nurses during bedside report to calculate how often is being done, monitor for decrease in overtime due to more efficient shift-to-shift bedside reports, and a review of risk management reports observing for effect on the number and severity of medication errors. RESULTS: The outcome measure is to increase the nurses' compliance with bedside shift report in the intensive care unit to at least 80% within six months of implementation. CONCLUSION: With the proposed change, bedside shift report will addresses all the safety hazards by reducing adverse events, such as medical errors, patient falls at shift change, and sentinel events. Bedside shift report improves patient safety, enhances the quality of care, improves patient and nurse satisfaction, decrease unnecessary healthcare expenditure, and saves time.
Book Synopsis Keeping Patients Safe by : Institute of Medicine
Download or read book Keeping Patients Safe written by Institute of Medicine and published by National Academies Press. This book was released on 2004-03-27 with total page 485 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building on the revolutionary Institute of Medicine reports To Err is Human and Crossing the Quality Chasm, Keeping Patients Safe lays out guidelines for improving patient safety by changing nurses' working conditions and demands. Licensed nurses and unlicensed nursing assistants are critical participants in our national effort to protect patients from health care errors. The nature of the activities nurses typically perform â€" monitoring patients, educating home caretakers, performing treatments, and rescuing patients who are in crisis â€" provides an indispensable resource in detecting and remedying error-producing defects in the U.S. health care system. During the past two decades, substantial changes have been made in the organization and delivery of health care â€" and consequently in the job description and work environment of nurses. As patients are increasingly cared for as outpatients, nurses in hospitals and nursing homes deal with greater severity of illness. Problems in management practices, employee deployment, work and workspace design, and the basic safety culture of health care organizations place patients at further risk. This newest edition in the groundbreaking Institute of Medicine Quality Chasm series discusses the key aspects of the work environment for nurses and reviews the potential improvements in working conditions that are likely to have an impact on patient safety.
Book Synopsis Patient Satisfaction and Bedside Shift Report by : Kathleen Weidle
Download or read book Patient Satisfaction and Bedside Shift Report written by Kathleen Weidle and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research has shown that patient satisfaction can be related to the nurse-to-nurse report at change of shift. Based on research, bedside shift report when compared to traditional shift report, usually at the nurses' station, has improved patient conditions, including patient satisfaction survey scores. Patient satisfaction scores obtained from patients after implementing beside shift report have shown higher scores when compared to patient satisfaction scores obtained from patients prior to implementing bedside shift report. Patient satisfaction scores are important to health care entities because they can affect many things including staff attitude, funding, and patient outcomes. Implementing bedside shift report can improve patient satisfaction scores. This intervention can improve patient satisfaction and patient safety, and potentially increase the incidence of positive patient outcomes.
Book Synopsis Improve Communication and Promote Patient Safety During Bedside Shift Report (BSSR) by : Christa Shine
Download or read book Improve Communication and Promote Patient Safety During Bedside Shift Report (BSSR) written by Christa Shine and published by . This book was released on 2022 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A requirement for bedside shift report is effective communication. Improving handoff report between nurses in a clinical environment that will promote patient and family center care. Poor communication will lead to medical errors, negative effect on patient safety and outcomes. Bedside shift report is the exchange of responsibility of patient care from one nurse to another. The exchange of information typically occurs in the present of the patient. Many times, report between nurses happens at the nurses' station, hallway, or break area, away from the patient. The purpose of this quality improvement project is to improve communication and to promote patient safety during bedside shift report on the medical-surgical unit in 3 months. Reestablishing the microsystem current standard of practice on the first-floor inpatient unit. A 34-bed unit divided into three units. Having a daily huddle with the nurses about the use of the SBAR communication tool, with a laminated card that will be handed out to each nurse to keep during change of shift report. There is a survey sent to patients at the end of their hospital stay: At the change of shift how often did the off-going nurse and on-coming nurse discussed your plan of care at the bedside? The first floor HCAPHS scores for Q1-20 52.4%, Q2-20 52.3%, Q3-20 56.4%, and Q4-20 72.3%. Reestablishing the current standard will have a positive impact on patient satisfaction scores, nurse satisfaction and patient safety.
