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Author : Raghubir Dayal
Publisher : Mittal Publications
ISBN 13 : 9788170996491
Total Pages : 376 pages
Book Rating : 4.9/5 (964 download)
Download or read book Services sector management written by Raghubir Dayal and published by Mittal Publications. This book was released on 1996 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Dr. Sachin Gupta
Publisher : Shineeks Publishers
ISBN 13 : 1513687115
Total Pages : 110 pages
Book Rating : 4.5/5 (136 download)
Download or read book Entrepreneurship and Startup Management (An Indian Perspective) written by Dr. Sachin Gupta and published by Shineeks Publishers. This book was released on 2021-06-14 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are thinking about starting your own business, what would be your first step? And more importantly, what would you do to make it successful? This stunning and fascinating argument lies at the heart of this amazing and enlightening book, Entrepreneurship and Startup Management. This book emerged from the combined statements and opinions expressed by prominent individuals and contributors. The book creatively describes Entrepreneurship as the universal and consistent process throughout the world because every business is backboned by entrepreneurial drive to survive and get prosperous in the economic system. The book also include the current scenario Covid-19, and how it has impacted every employee and has given thought of taking initiatives or exercising their thoughts of doing business so that they won’t face such regression in their professional lives again, in this regard this book can be a path finder for them as it relates to various startups. It will also be helping them in their new ventures by detailing about various available government support systems. This book will help not only new entrepreneurs but will put light on various dark spots in the corporate field to emerge new rainbow of success and survival. In this book, Dr. Gupta and other authors goes far beyond event to explore what it means to uncover your own strengths as an entrepreneur, why individuals should do so, and then describes in detail how this can be achieved. The path outlined by Dr. Gupta and his team is clear, but not easy, because your greatest gift rests alongside your deepest wounds.
Author : Sood, Tulika
Publisher : IGI Global
ISBN 13 : 1522524762
Total Pages : 415 pages
Book Rating : 4.5/5 (225 download)
Download or read book Strategic Marketing Management and Tactics in the Service Industry written by Sood, Tulika and published by IGI Global. This book was released on 2017-03-20 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer satisfaction is a critical factor to the potential success or failure of a business. By implementing the latest marketing strategies, organizations can better withstand the competitive market. Strategic Marketing Management and Tactics in the Service Industry is an essential reference publication that features the latest scholarly research on service strategies for competitive advantage across industries. Covering a broad range of topics and perspectives such as customer satisfaction, healthcare service, and microfinance, this book is ideally designed for students, academics, practitioners, and professionals seeking current research on best practices to build rapport with customers.
Author : Ravi Shanker
Publisher : Excel Books India
ISBN 13 : 9788174462671
Total Pages : 676 pages
Book Rating : 4.4/5 (626 download)
Download or read book Services Marketing written by Ravi Shanker and published by Excel Books India. This book was released on 2002 with total page 676 pages. Available in PDF, EPUB and Kindle. Book excerpt: Services Marketing: Text & Readings is an anthology of original works of corporate leaders from the India Services Sector. In addition, a detailed section deals with the conceptual issues of services marketing.The organization of the book is as follows:Services Marketing: Concep-tual Issues Understanding Services Phenomenon, Role of Services in Economy, Services Characteristics and Marketing Implications, Marketing Mix in Services: The Traditional 4Ps, Extended Marketing Mix for Services, Differentiation Strategies, Demand Management and Productivity, Services Quality, Services Strategies Sector Specific Marketing: Challenges and Practices Tourism and Travel Services, Transportation and Logistics Services, Financial Services, Information Technology and Communication Services, Media Services, Health Care Services, Professional Services, Educational and Extension Services, Public Services
Author : Baporikar, Neeta
Publisher : IGI Global
ISBN 13 : 152253010X
Total Pages : 501 pages
Book Rating : 4.5/5 (225 download)
Download or read book Global Practices in Knowledge Management for Societal and Organizational Development written by Baporikar, Neeta and published by IGI Global. This book was released on 2017-11-03 with total page 501 pages. Available in PDF, EPUB and Kindle. Book excerpt: As entrepreneurs seek to gain an advantage against their competitors, understanding how to share information throughout their organization will be vital in their success. Accordingly, it is critical for researchers, managers, and consultants to strengthen their own systems to facilitate knowledge management and implement strategies that will launch them into the future. Global Practices in Knowledge Management for Societal and Organizational Development is an integral reference volume featuring leading academic research on the management and creation of knowledge and organizational development theories and models. Including coverage on a variety of related perspectives and subjects, such as infrastructure and services for knowledge organizations, ethics and the impact on knowledge management, and the future of knowledge workers, this book is an ideal reference source for organizational development specialists, consultants, policy makers, researchers, and graduate business students looking for advanced research on cultural aspects of knowledge management and creativity, innovation, and technology in learning communities.
Author : ALOK KUMAR RAI
Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 8120346955
Total Pages : 529 pages
Book Rating : 4.1/5 (23 download)
Download or read book CUSTOMER RELATIONSHIP MANAGEMENT written by ALOK KUMAR RAI and published by PHI Learning Pvt. Ltd.. This book was released on 2012-12-05 with total page 529 pages. Available in PDF, EPUB and Kindle. Book excerpt: This thoroughly revised and enlarged edition brings to light the latest developments taking place in the area of Customer Relationship Management (CRM), and focuses on current CRM practices of various service industries. This edition is organised into five parts containing 19 chapters. Part I focuses on making the readers aware of the conceptual and literary developments, and also on the strategic implementation of the concepts. Part II discusses the research aspects of CRM. Part III deals with the applications of information technologies in CRM. Part IV provides the various newer and emerging concepts in CRM. Finally, Part V analyses the CRM applications in various sectors, industries and companies. Primarily intended as a textbook for the students of Management, the book would prove to be an invaluable asset for professionals in service industries. New to This Edition Includes five new chapters, namely Research Techniques and Methods in Customer Relationship Management; Customer Satisfaction; Customer Loyalty; Service Quality; and Service Recovery Management, along with several additions of new text and revisions of the existing text. Provides latest advancements in CRM to keep the students abreast of these developments. Gives as many as 16 Case Studies with critical analysis of different industries to help the readers understand the subject. Covers a number of illustrations to elucidate the concepts discussed. Gives Project Assignment in each chapter.
Author : Sughosh Madhav
Publisher : Elsevier
ISBN 13 : 0443187797
Total Pages : 336 pages
Book Rating : 4.4/5 (431 download)
Download or read book Water Resources Management for Rural Development written by Sughosh Madhav and published by Elsevier. This book was released on 2023-09-29 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Water Resources Management for Rural Development: Challenges and Mitigation provides an overview of the current challenges of rural water and its management strategies. The content contains practical and theoretical aspects of the water crisis in rural areas in a changing climate era, with an emphasis on recent water crisis research and management strategies. The book's structure contains fundamentals of water resources, pollution, remediation, supply and management strategies. Case studies included provide different water-related issues around the globe, introducing the reader to the paths of reducing the burden on the groundwater and the alternative options for the supply of water in rural areas. Decision-makers and water supply authorities will benefit from this unique resource that comprehensively covers rural water management in ways no comparable book has achieved. - Includes case studies that follow a consistent template, providing the reader with easy to find real-life examples - Covers a wide spectrum of topics related to water resources as written by experts in their field - Provides information on the identification of technologies and instruments required for the management of, and safe supply of, water
Author : Ordoñez de Pablos, Patricia
Publisher : IGI Global
ISBN 13 : 1522570969
Total Pages : 435 pages
Book Rating : 4.5/5 (225 download)
Download or read book Dynamic Perspectives on Globalization and Sustainable Business in Asia written by Ordoñez de Pablos, Patricia and published by IGI Global. This book was released on 2018-10-26 with total page 435 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the increasingly turbulent political climate, there has been growing interest in economic and international relations with Asia. Understanding the business practices in countries of this region, particularly uncertainties, risks, and opportunities associated with doing business in Asia, will be key for competing in a global economy. Dynamic Perspectives on Globalization and Sustainable Business in Asia provides perspectives on the challenges and opportunities of business growth in Asia with strategic insights on knowledge production, innovation, and disruptive technologies. Featuring coverage on a broad range of topics such as consumer behavior, financial literacy, and value perception, this book is ideally designed for academicians, researchers, government officials, policymakers, and practitioners seeking current research on the development of networks to support competitive advantage in the global economy and viable enterprises.
Author : Premilla D'Cruz
Publisher : Springer
ISBN 13 : 9811310173
Total Pages : 278 pages
Book Rating : 4.8/5 (113 download)
Download or read book Indian Perspectives on Workplace Bullying written by Premilla D'Cruz and published by Springer. This book was released on 2018-11-11 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, recognizing that workplace bullying is a significant employment relations and occupational health and safety problem in India which warrants urgent and holistic intervention, presents empirical studies examining contextual factors, antecedents, mediators, moderators, processes, outcomes and solutions, thereby deepening our understanding of the phenomenon. The chapters showcased in the volume emphasize the paradoxical Indian sociocultural ethos whose simultaneous embrace of humanism versus identity-based, personalized and hierarchical relationships, materialism versus spiritualism and individualism versus collectivism both fuel yet quell misbehaviour. The inquiries which constitute this book engage both positivist and postpostivist paradigms, draw on several theoretical and substantive frameworks, utilize an array of methods, investigate numerous foci and cover various geographical regions in India, a range of industrial sectors and all levels of the organization. In so doing, they make pathbreaking contributions beyond country-specific insights to advance the frontiers of the thematic area worldwide. The chapters include important findings pertaining to digital workplaces, child labour, forgiveness, customer bullying, psychological contract violation, perceived organizational support, psychological capital and comprehensive prevention strategies encompassing psychosocial risks. As well as building on a decade of knowledge about workplace bullying in India, the book puts forward a research agenda on the topic for the subcontinent in particular and the field in general. The volume is of interest to researchers, practitioners and students of organizational studies, human resource management, industrial relations, labour law, corporate law, health sciences and social work.
Author : Dr Kasturi Rohit Naik Dr Srinivasan R Iyengar
Publisher : Archers & Elevators Publishing House
ISBN 13 : 9386501678
Total Pages : pages
Book Rating : 4.3/5 (865 download)
Download or read book An Analytical Study On Job Role Stressors, Employee Performance And Service Effectiveness Using Servqual Approach written by Dr Kasturi Rohit Naik Dr Srinivasan R Iyengar and published by Archers & Elevators Publishing House. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Dr. A. Navinkumar
Publisher : Archers & Elevators Publishing House
ISBN 13 : 9383241837
Total Pages : pages
Book Rating : 4.3/5 (832 download)
Download or read book Issues in Indian Economy: National & Global Perspectives written by Dr. A. Navinkumar and published by Archers & Elevators Publishing House. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : B. Mahadevan
Publisher : Pearson Education India
ISBN 13 : 9788131730706
Total Pages : 676 pages
Book Rating : 4.7/5 (37 download)
Download or read book Operations Management written by B. Mahadevan and published by Pearson Education India. This book was released on 2010 with total page 676 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Covers the core concepts and theories of production and operations management in the global as well as Indian context. Includes boxes, solved numerical examples, real-world examples and case studies, practice problems, and videos. Focuses on strategic decision making, design, planning, and operational control"--Provided by publisher.
Author : Charalampos Giousmpasoglou
Publisher : Springer Nature
ISBN 13 : 3031528034
Total Pages : 256 pages
Book Rating : 4.0/5 (315 download)
Download or read book The Contemporary Hotel Industry written by Charalampos Giousmpasoglou and published by Springer Nature. This book was released on with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Jayanta Bagchi
Publisher : I. K. International Pvt Ltd
ISBN 13 : 8188237264
Total Pages : 313 pages
Book Rating : 4.1/5 (882 download)
Download or read book Liberalization of Services written by Jayanta Bagchi and published by I. K. International Pvt Ltd. This book was released on 2005 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Service Sector is one of the fastest-growing sectors in India. This sector had registered rapid growth in the past decade and has left behind many other established sectors. It is a matter of great satisfaction that the services sector has been recognized for the first time in the Uruguay Round and in GATS 2000 negotiation as an independent sector. There is considerable promise ahead. This treatise, therefore, examines in detail its various aspects. The treatise talks about the growth prospect in various critical sectors. It is a matter of satisfaction that the government has been giving tremendous support. The author has experience in dealing with commercial matters. He sees great prospects ahead & finds the horizon crimson red. If the trend continues then this poignant sector will go to greater heights and get India her rightful place in the years to come.
Author : Kumar, M. Vijaya
Publisher : IGI Global
ISBN 13 : 1522554254
Total Pages : 362 pages
Book Rating : 4.5/5 (225 download)
Download or read book Emerging Applications in Supply Chains for Sustainable Business Development written by Kumar, M. Vijaya and published by IGI Global. This book was released on 2018-09-07 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: The application of sustainability practices at the system level begins with the supply chain. In the business realm, incorporating such practices allows organizations to redesign their operations more effectively. Emerging Applications in Supply Chains for Sustainable Business Development is a pivotal reference source that provides vital research on the models, strategies, and analyses that are essential for developing and managing a sustainable supply chain. While highlighting topics such as agile manufacturing and the world food crisis, this publication is ideally designed for business managers, academicians, business practitioners, researchers, academicians, and students seeking current research on sustainable supply chain management.
Author : Gregory Richards
Publisher : CRC Press
ISBN 13 : 1498764355
Total Pages : 219 pages
Book Rating : 4.4/5 (987 download)
Download or read book Big Data and Analytics Applications in Government written by Gregory Richards and published by CRC Press. This book was released on 2017-09-18 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Within this context, big data analytics (BDA) can be an important tool given that many analytic techniques within the big data world have been created specifically to deal with complexity and rapidly changing conditions. The important task for public sector organizations is to liberate analytics from narrow scientific silos and expand it across internally to reap maximum benefit across their portfolios of programs. This book highlights contextual factors important to better situating the use of BDA within government organizations and demonstrates the wide range of applications of different BDA techniques. It emphasizes the importance of leadership and organizational practices that can improve performance. It explains that BDA initiatives should not be bolted on but should be integrated into the organization’s performance management processes. Equally important, the book includes chapters that demonstrate the diversity of factors that need to be managed to launch and sustain BDA initiatives in public sector organizations.
Author : Satyajit Chakrabarti
Publisher : Taylor & Francis
ISBN 13 : 1003818102
Total Pages : 264 pages
Book Rating : 4.0/5 (38 download)
Download or read book Perspectives in Sustainable Management Practices written by Satyajit Chakrabarti and published by Taylor & Francis. This book was released on 2023-12-05 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embracing sustainable management practices is important for businesses and commercial organizations wishing to responsibly contribute to the socioeconomic development of societies and communities. This book provides insights into recent trends, issues, and challenges in embracing these practices, while promoting growth and innovation in business. The COVID-19 pandemic has redefined the necessity of implementing sustainable practices. This book looks at the process, implementation, and evaluation of sustainable practices in the social and commercial sectors in recent years. With case studies from different industries, these chapters explore and document creative applications of effective measures to chart out financial growth for businesses while reducing carbon emissions, focusing on corporate social responsibility, and working toward socio-economic sustainability for workers and communities, among others. They also examine how these innovative strategies can be scaled up and applied across diverse industries, for small and large businesses, and in different economic environments. Part of the Contemporary Management Practices series, this book will be useful to practising managers, researchers, and students who are interested in business strategy, financial strategy, and social inclusion. It will be especially of use to those working in the areas of corporate governance, corporate social responsibility, green marketing, corporate finance, and organizational performance.
