Service Level Management 21 Success Secrets 21 Most Asked Questions On Service Level Management What You Need To Know

Author : Gerardus Blokdyk
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781974045464
Total Pages : 120 pages
Book Rating : 4.0/5 (454 download)

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Download or read book Service-Level Management Complete Self-Assessment Guide written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2017-07-30 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: What are the expected benefits of Service-level management to the business? Think about the people you identified for your Service-level management project and the project responsibilities you would assign to them. what kind of training do you think they would need to perform these responsibilities effectively? How will you know that the Service-level management project has been successful? How do we Lead with Service-level management in Mind? Is maximizing Service-level management protection the same as minimizing Service-level management loss? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Service-level management assessment. All the tools you need to an in-depth Service-level management Self-Assessment. Featuring 610 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service-level management improvements can be made. In using the questions you will be better able to: - diagnose Service-level management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Service-level management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Service-level management Scorecard, you will develop a clear picture of which Service-level management areas need attention. Included with your purchase of the book is the Service-level management Self-Assessment downloadable resource, which contains all questions and Self-Assessment areas of this book in a ready to use Excel dashboard, including the self-assessment, graphic insights, and project planning automation - all with examples to get you started with the assessment right away. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help.