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Author : Gerardus Blokdyk
Publisher :
ISBN 13 : 9781489194664
Total Pages : 0 pages
Book Rating : 4.1/5 (946 download)
Download or read book Service Design Complete Self-Assessment Guide written by Gerardus Blokdyk and published by . This book was released on with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Gerardus Blokdyk
Publisher :
ISBN 13 : 9781489189103
Total Pages : 0 pages
Book Rating : 4.1/5 (891 download)
Download or read book Service Design for Business Complete Self-Assessment Guide written by Gerardus Blokdyk and published by . This book was released on with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Gerardus Blokdyk
Publisher :
ISBN 13 : 9781489188618
Total Pages : 0 pages
Book Rating : 4.1/5 (886 download)
Download or read book Industrial Service Design Complete Self-Assessment Guide written by Gerardus Blokdyk and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Industrial Service Design Complete Self-Assessment Guide.
Author : Gerardus Blokdyk
Publisher : 5starcooks
ISBN 13 : 9781489144669
Total Pages : pages
Book Rating : 4.1/5 (446 download)
Download or read book Service Design Complete Self-Assessment Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2017-05-15 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: How would one define Service Design leadership? What will drive Service Design change? At what point will vulnerability assessments be performed once Service Design is put into production (e.g., ongoing Risk Management after implementation)? What are the disruptive Service Design technologies that enable our organization to radically change our business processes? When a Service Design manager recognizes a problem, what options are available? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Service Design assessment. Featuring 606 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Design improvements can be made. In using the questions you will be better able to: - diagnose Service Design projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Service Design and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Service Design Scorecard, you will develop a clear picture of which Service Design areas need attention. Included with your purchase of the book is the Service Design Self-Assessment downloadable resource, containing all 606 questions and Self-Assessment areas of this book. This enables ease of (re-)use and enables you to import the questions in your preferred Management or Survey Tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http: //theartofservice.com
Author : Gerardus Blokdyk
Publisher : 5starcooks
ISBN 13 : 9781489139108
Total Pages : pages
Book Rating : 4.1/5 (391 download)
Download or read book Service Design for Business Complete Self-Assessment Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2018-01-06 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Is the scope of Service Design for Business defined? Is the Service Design for Business scope manageable? To what extent does management recognize Service Design for Business as a tool to increase the results? What knowledge, skills and characteristics mark a good Service Design for Business project manager? How do we accomplish our long range Service Design for Business goals? This limited edition Service Design for Business self-assessment will make you the reliable Service Design for Business domain auditor by revealing just what you need to know to be fluent and ready for any Service Design for Business challenge. How do I reduce the effort in the Service Design for Business work to be done to get problems solved? How can I ensure that plans of action include every Service Design for Business task and that every Service Design for Business outcome is in place? How will I save time investigating strategic and tactical options and ensuring Service Design for Business opportunity costs are low? How can I deliver tailored Service Design for Business advise instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Service Design for Business essentials are covered, from every angle: the Service Design for Business self-assessment shows succinctly and clearly that what needs to be clarified to organize the business/project activities and processes so that Service Design for Business outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Service Design for Business practitioners. Their mastery, combined with the uncommon elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Service Design for Business are maximized with professional results. Your purchase includes access details to the Service Design for Business self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Author : Gerardus Blokdyk
Publisher : 5starcooks
ISBN 13 : 9781489138613
Total Pages : pages
Book Rating : 4.1/5 (386 download)
Download or read book Industrial Service Design Complete Self-Assessment Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2018-01-06 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: What are the long-term Industrial Service Design goals? What about Industrial Service Design Analysis of results? How does Industrial Service Design integrate with other business initiatives? How do we keep improving Industrial Service Design? What are the short and long-term Industrial Service Design goals? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Industrial Service Design investments work better. This Industrial Service Design All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Industrial Service Design Self-Assessment. Featuring 723 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Industrial Service Design improvements can be made. In using the questions you will be better able to: - diagnose Industrial Service Design projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Industrial Service Design and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Industrial Service Design Scorecard, you will develop a clear picture of which Industrial Service Design areas need attention. Your purchase includes access details to the Industrial Service Design self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Author : Gerardus Blokdyk
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781717447807
Total Pages : 140 pages
Book Rating : 4.4/5 (478 download)
Download or read book Service Design Manager written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2018-05-03 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: What are your results for key measures or indicators of the accomplishment of your Service Design Manager strategy and action plans, including building and strengthening core competencies? How much does Service Design Manager help? Who needs to know about Service Design Manager ? What role does communication play in the success or failure of a Service Design Manager project? What are the short and long-term Service Design Manager goals? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Design Manager investments work better. This Service Design Manager All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Service Design Manager Self-Assessment. Featuring 711 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Design Manager improvements can be made. In using the questions you will be better able to: - diagnose Service Design Manager projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Service Design Manager and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Service Design Manager Scorecard, you will develop a clear picture of which Service Design Manager areas need attention. Your purchase includes access details to the Service Design Manager self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Author : Gerardus Blokdyk
Publisher :
ISBN 13 : 9781489190093
Total Pages : 0 pages
Book Rating : 4.1/5 (9 download)
Download or read book Service Operation Complete Self-Assessment Guide written by Gerardus Blokdyk and published by . This book was released on with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Gerardus Blokdyk
Publisher : 5starcooks
ISBN 13 : 9781489140098
Total Pages : pages
Book Rating : 4.1/5 (4 download)
Download or read book Service Operation Complete Self-Assessment Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2017-07-22 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: What about Service Operation Analysis of results? Is the Service Operation process severely broken such that a re-design is necessary? Is maximizing Service Operation protection the same as minimizing Service Operation loss? How did the Service Operation manager receive input to the development of a Service Operation improvement plan and the estimated completion dates/times of each activity? How will you know that the Service Operation project has been successful? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Service Operation assessment. All the tools you need to an in-depth Service Operation Self-Assessment. Featuring 868 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Operation improvements can be made. In using the questions you will be better able to: - diagnose Service Operation projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Service Operation and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Service Operation Scorecard, you will develop a clear picture of which Service Operation areas need attention. Included with your purchase of the book is the Service Operation Self-Assessment downloadable resource, which contains all questions and Self-Assessment areas of this book in a ready to use Excel dashboard, including the self-assessment, graphic insights, and project planning automation - all with examples to get you started with the assessment right away. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help.
Author : Gerardus Blokdyk
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781546976738
Total Pages : 114 pages
Book Rating : 4.9/5 (767 download)
Download or read book Service Product Management Complete Self-Assessment Guide written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2017-05-27 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do mission and objectives affect the Service product management processes of our organization? What about Service product management Analysis of results? How are the Service product management's objectives aligned to the organization's overall business strategy? What other organizational variables, such as reward systems or communication systems, affect the performance of this Service product management process? How is the value delivered by Service product management being measured? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Service product management assessment. Featuring 608 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service product management improvements can be made. In using the questions you will be better able to: - diagnose Service product management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Service product management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Service product management Scorecard, you will develop a clear picture of which Service product management areas need attention. Included with your purchase of the book is the Service product management Self-Assessment downloadable resource, containing all 608 questions and Self-Assessment areas of this book. This helps with ease of (re-)use and enables you to import the questions in your preferred Management or Survey Tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http://theartofservice.com
Author : Gerardus Blokdyk
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781546378709
Total Pages : 78 pages
Book Rating : 4.3/5 (787 download)
Download or read book Managed Service Provider Complete Self-Assessment Guide written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2017-04-29 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is Managed Service Provider's impact on utilizing the best solution(s)? How is the value delivered by Managed Service Provider being measured? Are improvement team members fully trained on Managed Service Provider? Is there a critical path to deliver Managed Service Provider results? How can the value of Managed Service Provider be defined? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Managed Service Provider assessment. Featuring 372 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Managed Service Provider improvements can be made. In using the questions you will be better able to: - diagnose Managed Service Provider projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Managed Service Provider and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Managed Service Provider Index, you will develop a clear picture of which Managed Service Provider areas need attention. Included with your purchase of the book is the Managed Service Provider Self-Assessment downloadable resource, containing all questions and Self-Assessment areas of this book. This enables ease of (re-)use and enables you to import the questions in your preferred management tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http://theartofservice.com
Author : Gerardus Blokdyk
Publisher : 5starcooks
ISBN 13 : 9781489143198
Total Pages : 77 pages
Book Rating : 4.1/5 (431 download)
Download or read book User Experience Design Complete Self-Assessment Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2017-05-18 with total page 77 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is a fully trained team formed, supported, and committed to work on the User Experience Design improvements? Are there any constraints known that bear on the ability to perform User Experience Design work? How is the team addressing them? How will you measure your User Experience Design effectiveness? Is there a critical path to deliver User Experience Design results? What other areas of the organization might benefit from the User Experience Design team's improvements, knowledge, and learning? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in User Experience Design assessment. Featuring 371 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which User Experience Design improvements can be made. In using the questions you will be better able to: - diagnose User Experience Design projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in User Experience Design and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the User Experience Design Index, you will develop a clear picture of which User Experience Design areas need attention. Included with your purchase of the book is the User Experience Design Self-Assessment downloadable resource, containing all questions and Self-Assessment areas of this book. This enables ease of (re-)use and enables you to import the questions in your preferred management tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http: //theartofservice.com
Author : Gerardus Blokdyk
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781546677833
Total Pages : 110 pages
Book Rating : 4.6/5 (778 download)
Download or read book Smart Service Complete Self-assessment Guide written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2017-05-14 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is the scope of Smart Service defined? Has the direction changed at all during the course of Smart Service? If so, when did it change and why? How are the Smart Service's objectives aligned to the organization's overall business strategy? Does Smart Service create potential expectations in other areas that need to be recognized and considered? Is Smart Service currently on schedule according to the plan? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Smart Service assessment. Featuring 602 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Smart Service improvements can be made. In using the questions you will be better able to: - diagnose Smart Service projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Smart Service and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Smart Service Scorecard, you will develop a clear picture of which Smart Service areas need attention. Included with your purchase of the book is the Smart Service Self-Assessment downloadable resource, containing all 602 questions and Self-Assessment areas of this book. This enables ease of (re-)use and enables you to import the questions in your preferred Management or Survey Tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http://theartofservice.com
Author : Gerardus Blokdyk
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781546825708
Total Pages : 114 pages
Book Rating : 4.8/5 (257 download)
Download or read book Managed Services Complete Self-assessment Guide written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2017-05-21 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Who is the Managed Services process owner? Think about the kind of project structure that would be appropriate for your Managed Services project. should it be formal and complex, are can it be less formal and relatively simple? What knowledge, skills and characteristics mark a good Managed Services project manager? How do we Identify specific Managed Services investment and emerging trends? Who will be responsible for documenting the Managed Services requirements in detail? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Managed Services assessment. Featuring 609 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Managed Services improvements can be made. In using the questions you will be better able to: - diagnose Managed Services projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Managed Services and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Managed Services Scorecard, you will develop a clear picture of which Managed Services areas need attention. Included with your purchase of the book is the Managed Services Self-Assessment downloadable resource, containing all 609 questions and Self-Assessment areas of this book. This helps with ease of (re-)use and enables you to import the questions in your preferred Management or Survey Tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http://theartofservice.com
Author : Gerardus Blokdyk
Publisher : 5starcooks
ISBN 13 : 9781489145130
Total Pages : pages
Book Rating : 4.1/5 (451 download)
Download or read book Managed Services Complete Self-Assessment Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2017-05-22 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Who is the Managed Services process owner? Think about the kind of project structure that would be appropriate for your Managed Services project. should it be formal and complex, are can it be less formal and relatively simple? What knowledge, skills and characteristics mark a good Managed Services project manager? How do we Identify specific Managed Services investment and emerging trends? Who will be responsible for documenting the Managed Services requirements in detail? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Managed Services assessment. Featuring 609 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Managed Services improvements can be made. In using the questions you will be better able to: - diagnose Managed Services projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Managed Services and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Managed Services Scorecard, you will develop a clear picture of which Managed Services areas need attention. Included with your purchase of the book is the Managed Services Self-Assessment downloadable resource, containing all 609 questions and Self-Assessment areas of this book. This helps with ease of (re-)use and enables you to import the questions in your preferred Management or Survey Tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http: //theartofservice.com
Author : Gerardus Blokdyk
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781545576519
Total Pages : 80 pages
Book Rating : 4.5/5 (765 download)
Download or read book Field Service Management Complete Self-Assessment Guide written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2017-04-23 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can we improve Field Service Management? Is a fully trained team formed, supported, and committed to work on the Field Service Management improvements? If substitutes have been appointed, have they been briefed on the Field Service Management goals and received regular communications as to the progress to date? Who will be responsible for documenting the Field Service Management requirements in detail? How does Field Service Management integrate with other business initiatives? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CIO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Field Service Management assessment. Featuring 386 new and updated case-based questions, divided into seven core areas of process design, this Self-Assessment will help you identify areas in which Field Service Management improvements can be made. In using the questions you will be better able to: - diagnose Field Service Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Field Service Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Field Service Management Index, you will develop a clear picture of which Field Service Management areas need attention. Included with your purchase of the book is the Field Service Management Self-Assessment downloadable resource, containing all questions and Self-Assessment areas of this book. This enables ease of (re-)use and enables you to import the questions in your preferred management tool. Access instructions can be found in the book. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http://theartofservice.com
Author : Gerardus Blokdyk
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781546824695
Total Pages : 114 pages
Book Rating : 4.8/5 (246 download)
Download or read book Business Process Services Complete Self-Assessment Guide written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2017-05-21 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: For your Business Process Services project, identify and describe the business environment. is there more than one layer to the business environment? How do we measure improved Business Process Services service perception, and satisfaction? Is maximizing Business Process Services protection the same as minimizing Business Process Services loss? Will team members regularly document their Business Process Services work? Which customers cant participate in our Business Process Services domain because they lack skills, wealth, or convenient access to existing solutions? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Business Process Services assessment. Featuring 608 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Business Process Services improvements can be made. In using the questions you will be better able to: - diagnose Business Process Services projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Business Process Services and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Business Process Services Scorecard, you will develop a clear picture of which Business Process Services areas need attention. Included with your purchase of the book is the Business Process Services Self-Assessment downloadable resource, containing all 608 questions and Self-Assessment areas of this book. This helps with ease of (re-)use and enables you to import the questions in your preferred Management or Survey Tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http://theartofservice.com
