Review of the Local Government Ombudsman

Download Review of the Local Government Ombudsman PDF Online Free

Author :
Publisher :
ISBN 13 : 9781898421023
Total Pages : 32 pages
Book Rating : 4.4/5 (21 download)

DOWNLOAD NOW!


Book Synopsis Review of the Local Government Ombudsman by :

Download or read book Review of the Local Government Ombudsman written by and published by . This book was released on 1996 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Further review of the work of the Local Government Ombudsman

Download Further review of the work of the Local Government Ombudsman PDF Online Free

Author :
Publisher : Stationery Office
ISBN 13 : 9780215066107
Total Pages : 25 pages
Book Rating : 4.0/5 (661 download)

DOWNLOAD NOW!


Book Synopsis Further review of the work of the Local Government Ombudsman by : Great Britain: Parliament: House of Commons: Communities and Local Government Committee

Download or read book Further review of the work of the Local Government Ombudsman written by Great Britain: Parliament: House of Commons: Communities and Local Government Committee and published by Stationery Office. This book was released on 2014-01-15 with total page 25 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 2012, the Communities and Local Government Committee raised serious concerns about the performance of the Local Government Ombudsman [LGO] and called on it to raise its game significantly. The Committee recognises that over the past 12 months the LGO has made a concerted effort to act on its recommendations and become more accountable, efficient and transparent. There is still work to do, however, and the present report makes four recommendations aimed at allowing the LGO to continue to improve. These are: that the LGO publishes its staff survey in full, rather than summarising it as it did in 2012, that the LGO ensures that the timeliness of its decisions and its new case-handling quality control system are externally reviewed so that improvements in both are maintained, that at least one independent member be appointed to the board that oversees the LGO, and that the LGO appoint within 3 months an independent evaluator of complaints focused on its systems and services, not its decisions

Governance Review of the Local Government Ombudsman Service

Download Governance Review of the Local Government Ombudsman Service PDF Online Free

Author :
Publisher :
ISBN 13 : 9781409840770
Total Pages : pages
Book Rating : 4.8/5 (47 download)

DOWNLOAD NOW!


Book Synopsis Governance Review of the Local Government Ombudsman Service by :

Download or read book Governance Review of the Local Government Ombudsman Service written by and published by . This book was released on 2013 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Ombudsman Enterprise and Administrative Justice

Download The Ombudsman Enterprise and Administrative Justice PDF Online Free

Author :
Publisher : Routledge
ISBN 13 : 1317022424
Total Pages : 309 pages
Book Rating : 4.3/5 (17 download)

DOWNLOAD NOW!


Book Synopsis The Ombudsman Enterprise and Administrative Justice by : Trevor Buck

Download or read book The Ombudsman Enterprise and Administrative Justice written by Trevor Buck and published by Routledge. This book was released on 2016-02-17 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: The statutory duty of public service ombudsmen (PSO) is to investigate claims of injustice caused by maladministration in the provision of public services. This book examines the modern role of the ombudsman within the overall emerging system of administrative justice and makes recommendations as to how PSO should optimize their potential within the wider administrative justice context. Recent developments are discussed and long standing questions that have yet to be adequately resolved in the ombudsman community are re-evaluated given broader changes in the administrative justice sector. The work balances theory and empirical research conducted in a number of common law countries. Although there has been much debate within the ombudsman community in recent years aimed at developing and improving the practice of ombudsmanry, this work represents a significant advance on current academic understanding of the discipline.

Further Review of the Work of the Local Government Ombudsman

Download Further Review of the Work of the Local Government Ombudsman PDF Online Free

Author :
Publisher :
ISBN 13 : 9780215072894
Total Pages : 2 pages
Book Rating : 4.0/5 (728 download)

DOWNLOAD NOW!


Book Synopsis Further Review of the Work of the Local Government Ombudsman by : Great Britain. Parliament. House of Commons. Communities and Local Government Committee

Download or read book Further Review of the Work of the Local Government Ombudsman written by Great Britain. Parliament. House of Commons. Communities and Local Government Committee and published by . This book was released on 2014 with total page 2 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Review of the Local Government Ombudsman

Download Review of the Local Government Ombudsman PDF Online Free

Author :
Publisher :
ISBN 13 : 9781898421030
Total Pages : pages
Book Rating : 4.4/5 (21 download)

DOWNLOAD NOW!


Book Synopsis Review of the Local Government Ombudsman by : Public Law Project

Download or read book Review of the Local Government Ombudsman written by Public Law Project and published by . This book was released on 1996 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

The work of the Local Government Ombudsman

Download The work of the Local Government Ombudsman PDF Online Free

Author :
Publisher : The Stationery Office
ISBN 13 : 9780215046819
Total Pages : 96 pages
Book Rating : 4.0/5 (468 download)

DOWNLOAD NOW!


Book Synopsis The work of the Local Government Ombudsman by : Great Britain: Parliament: House of Commons: Communities and Local Government Committee

Download or read book The work of the Local Government Ombudsman written by Great Britain: Parliament: House of Commons: Communities and Local Government Committee and published by The Stationery Office. This book was released on 2012-07-17 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Communities and Local Government Committee calls on the Local Government Ombudsman (LGO) to raise its game significantly. To deliver its role as independent arbitrator in disputes about unfair treatment or service failure by local authorities, the Local Government Ombudsman must tackle operational inefficiencies rapidly and conduct its own activities with credible effectiveness. The LGO must implement the changes identified by the recent Strategic Business Review. The LGO management's rationale for not publishing the 2011 Strategic Business Review in full was unconvincing and suggests there may be insufficient appetite for change within the LGO. The LGO must explain which findings from the Strategic Business Review will be implemented in full and in part, and provide a timetable for this. It also needs to set out the arrangements and timetable for appointing the new Chief Operating Officer (and their responsibilities). In future the LGO must be completely clear with all parties about the criteria it applies in order to determine whether cases are assigned to be resolved through a mediated process to achieve redress, or are allocated for full investigation and formal determination. Likewise the LGO must be transparent about the procedures that apply when any case is moved from one process to another - such as when mediation fails. The Government must explain how it will monitor the implementation of reorganisation at the LGO. An annual, independent staff survey should be reinstated at the LGO with results published.

The Ombudsman in the Modern State

Download The Ombudsman in the Modern State PDF Online Free

Author :
Publisher : Bloomsbury Publishing
ISBN 13 : 1509943250
Total Pages : 411 pages
Book Rating : 4.5/5 (99 download)

DOWNLOAD NOW!


Book Synopsis The Ombudsman in the Modern State by : Matthew Groves

Download or read book The Ombudsman in the Modern State written by Matthew Groves and published by Bloomsbury Publishing. This book was released on 2022-04-07 with total page 411 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ombudsmen are a global phenomenon. They are also a critical part of the public law frameworks of modern liberal democracies. This is the first edited collection to examine the place of the ombudsman in the modern state. It brings together key international scholars to discuss current and future challenges for the Ombudsman institution and the systems of government within which they operate. The book is international in scope with authors heralding from most continents - Canada, the Netherlands, the United Kingdom, Australia, New Zealand, Hong Kong, South Africa, Germany, and Austria. This global analysis is both in-depth and expansive in its coverage of the operation of Ombudsmen across civil and common law legal systems. The book has two key themes: - The enduring question of the location and operation of Ombudsmen within public law systems in a changing state, and - The challenges faced by Ombudsmen in contemporary governance. This collection adds to the public law scholarship by addressing a common problem faced by all avenues of public law review – the evolving nature of modern public administration.

Complaints Matter

Download Complaints Matter PDF Online Free

Author :
Publisher :
ISBN 13 : 9780980752311
Total Pages : 75 pages
Book Rating : 4.7/5 (523 download)

DOWNLOAD NOW!


Book Synopsis Complaints Matter by : The Queensland Ombudsman Staff

Download or read book Complaints Matter written by The Queensland Ombudsman Staff and published by . This book was released on 2010-06 with total page 75 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Real People, Real Problems

Download Real People, Real Problems PDF Online Free

Author :
Publisher : National Academies
ISBN 13 :
Total Pages : 314 pages
Book Rating : 4.1/5 (383 download)

DOWNLOAD NOW!


Book Synopsis Real People, Real Problems by : Jo Harris-Wehling

Download or read book Real People, Real Problems written by Jo Harris-Wehling and published by National Academies. This book was released on 1995 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Cases, Materials and Commentary on Administrative Law

Download Cases, Materials and Commentary on Administrative Law PDF Online Free

Author :
Publisher : Sweet & Maxwell
ISBN 13 : 9780421900707
Total Pages : 1196 pages
Book Rating : 4.9/5 (7 download)

DOWNLOAD NOW!


Book Synopsis Cases, Materials and Commentary on Administrative Law by : S. H. Bailey

Download or read book Cases, Materials and Commentary on Administrative Law written by S. H. Bailey and published by Sweet & Maxwell. This book was released on 2005 with total page 1196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a set of commentaries on a contractual history of an oil or gas field, from the initial formation of a consortium to bid on concessions, to the abandonment of the facilities. The book is accompanied by a disk containing precedents, to accompany and illustrate the principles described.

Local Government Review

Download Local Government Review PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 1134 pages
Book Rating : 4.F/5 ( download)

DOWNLOAD NOW!


Book Synopsis Local Government Review by :

Download or read book Local Government Review written by and published by . This book was released on 1993 with total page 1134 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Delivering public value

Download Delivering public value PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 32 pages
Book Rating : 4.:/5 (163 download)

DOWNLOAD NOW!


Book Synopsis Delivering public value by : Great Britain. Local Government Ombudsman

Download or read book Delivering public value written by Great Britain. Local Government Ombudsman and published by . This book was released on 2007 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Responsive and accountable?

Download Responsive and accountable? PDF Online Free

Author :
Publisher : The Stationery Office
ISBN 13 : 9780102975116
Total Pages : 60 pages
Book Rating : 4.9/5 (751 download)

DOWNLOAD NOW!


Book Synopsis Responsive and accountable? by : Great Britain: Parliamentary and Health Service Ombudsman

Download or read book Responsive and accountable? written by Great Britain: Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2011-10-25 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report reveals complaint handling across government to be inconsistent, haphazard and unaccountable, operating without any overarching design, overall standards or common performance framework. This is unhelpful for people who want to change their experience of interacting with a public service by making a complaint. It also means opportunities to improve public services through complaint handling are being missed. There is no shared view across government of the standard of complaint handling that a member of the public can reasonably expect. Complainants may be required to navigate anything between one and four stages of a complaint procedure before 'local resolution' is completed and the complainant can bring their complaint to the Ombudsman. The absence of any clear methodology or machinery to share best practice, or ensure lessons from complaints are learnt across government departments, increases the likelihood of the same mistakes being repeated again and again. The Ombudsman's Principles of Good Complaint Handling are a good starting point for government in the task of ensuring that all departments share an understanding of the importance of fairness, transparency, and accountability. But there is a need for strong leadership from the top, committed to developing a culture across the civil service that values complaints. The report covers the survey of departments, case studies, and gives statistics on complaint handling and the financial costs of poor complaint handling.

Local Government Ombudsman (Amendment) Bill (changed to Local Government (Review of Decisions) Bill)

Download Local Government Ombudsman (Amendment) Bill (changed to Local Government (Review of Decisions) Bill) PDF Online Free

Author :
Publisher :
ISBN 13 : 9780215039460
Total Pages : 8 pages
Book Rating : 4.0/5 (394 download)

DOWNLOAD NOW!


Book Synopsis Local Government Ombudsman (Amendment) Bill (changed to Local Government (Review of Decisions) Bill) by : Great Britain. Parliament. House of Commons

Download or read book Local Government Ombudsman (Amendment) Bill (changed to Local Government (Review of Decisions) Bill) written by Great Britain. Parliament. House of Commons and published by . This book was released on 2012-01-12 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt: Local Government Ombudsman (Amendment) Bill (changed to Local Government (Review of Decisions) Bill) : (as amended in Public Bill Committee)

Research Handbook on the Ombudsman

Download Research Handbook on the Ombudsman PDF Online Free

Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1786431254
Total Pages : 550 pages
Book Rating : 4.7/5 (864 download)

DOWNLOAD NOW!


Book Synopsis Research Handbook on the Ombudsman by : Marc Hertogh

Download or read book Research Handbook on the Ombudsman written by Marc Hertogh and published by Edward Elgar Publishing. This book was released on 2018-11-30 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt: The public sector ombudsman has become one of the most important administrative justice institutions in many countries around the world. This international and interdisciplinary Research Handbook brings together leading scholars and practitioners to discuss the state-of-the-art of ombudsman research. It uses new empirical studies and competing theoretical explanations to critically examine important aspects of the ombudsman’s work. This comprehensive Handbook is of value to academics designing future ombudsman studies and practitioners and policymakers in understanding the future challenges of the ombudsman.

Report of the Queensland Ombudsman

Download Report of the Queensland Ombudsman PDF Online Free

Author :
Publisher :
ISBN 13 : 9780980752335
Total Pages : 49 pages
Book Rating : 4.7/5 (523 download)

DOWNLOAD NOW!


Book Synopsis Report of the Queensland Ombudsman by : Queensland. Ombudsman

Download or read book Report of the Queensland Ombudsman written by Queensland. Ombudsman and published by . This book was released on 2010 with total page 49 pages. Available in PDF, EPUB and Kindle. Book excerpt: