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Incident Management for Operations

Author : Rob Schnepp
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491917792
Total Pages : 136 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Incident Management for Operations by : Rob Schnepp

Download or read book Incident Management for Operations written by Rob Schnepp and published by "O'Reilly Media, Inc.". This book was released on 2017-06-20 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded

Web Operations

Author : John Allspaw
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1449394159
Total Pages : 340 pages
Book Rating : 4.4/5 (493 download)

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Book Synopsis Web Operations by : John Allspaw

Download or read book Web Operations written by John Allspaw and published by "O'Reilly Media, Inc.". This book was released on 2010-06-21 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: A web application involves many specialists, but it takes people in web ops to ensure that everything works together throughout an application's lifetime. It's the expertise you need when your start-up gets an unexpected spike in web traffic, or when a new feature causes your mature application to fail. In this collection of essays and interviews, web veterans such as Theo Schlossnagle, Baron Schwartz, and Alistair Croll offer insights into this evolving field. You'll learn stories from the trenches--from builders of some of the biggest sites on the Web--on what's necessary to help a site thrive. Learn the skills needed in web operations, and why they're gained through experience rather than schooling Understand why it's important to gather metrics from both your application and infrastructure Consider common approaches to database architectures and the pitfalls that come with increasing scale Learn how to handle the human side of outages and degradations Find out how one company avoided disaster after a huge traffic deluge Discover what went wrong after a problem occurs, and how to prevent it from happening again Contributors include: John Allspaw Heather Champ Michael Christian Richard Cook Alistair Croll Patrick Debois Eric Florenzano Paul Hammond Justin Huff Adam Jacob Jacob Loomis Matt Massie Brian Moon Anoop Nagwani Sean Power Eric Ries Theo Schlossnagle Baron Schwartz Andrew Shafer

Operations Management For Dummies

Author : Mary Ann Anderson
Publisher : John Wiley & Sons
ISBN 13 : 1118551079
Total Pages : 53 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Operations Management For Dummies by : Mary Ann Anderson

Download or read book Operations Management For Dummies written by Mary Ann Anderson and published by John Wiley & Sons. This book was released on 2013-07-09 with total page 53 pages. Available in PDF, EPUB and Kindle. Book excerpt: Score your highest in Operations Management Operations management is an important skill for current and aspiring business leaders to develop and master. It deals with the design and management of products, processes, services, and supply chains. Operations management is a growing field and a required course for most undergraduate business majors and MBA candidates. Now, Operations Management For Dummies serves as an extremely resourceful aid for this difficult subject. Tracks to a typical course in operations management or operations strategy, and covers topics such as evaluating and measuring existing systems' performance and efficiency, materials management and product development, using tools like Six Sigma and Lean production, designing new, improved processes, and defining, planning, and controlling costs of projects. Clearly organizes and explains complex topics Serves as an supplement to your Operations Management textbooks Helps you score your highest in your Operations Management course Whether your aim is to earn an undergraduate degree in business or an MBA, Operations Management For Dummies is indispensable supplemental reading for your operations management course.

Building the Elite

Author : Jonathan Pope
Publisher :
ISBN 13 : 9781737295624
Total Pages : 538 pages
Book Rating : 4.2/5 (956 download)

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Book Synopsis Building the Elite by : Jonathan Pope

Download or read book Building the Elite written by Jonathan Pope and published by . This book was released on 2021-06-15 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt:

High Performance Operations

Author : Hillel Glazer
Publisher : Pearson Education
ISBN 13 : 0132779889
Total Pages : 269 pages
Book Rating : 4.1/5 (327 download)

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Book Synopsis High Performance Operations by : Hillel Glazer

Download or read book High Performance Operations written by Hillel Glazer and published by Pearson Education. This book was released on 2012 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies in highly regulated industries face unique challenges in optimizing business performance and profitability while maintaining strong governance and strict regulatory adherence. In High Performance Operations, leading business performance consultant Hillel Glazer shows how to achieve these goals through the successful integration of lean- and systems thinking. Writing for a broad audience of operations and governance executives, Glazer shows how to systematically incorporate compliance into planning for overall performance, value, and profitability, rather than viewing compliance practices as an end in itself. Glazer helps you discover and implement the pre-conditions for success! uncover the secret sauce that helps you scale their successes, eliminate single points of failure, and get more of what went right! define what value and operational excellence look like in your company, and identify the costs you'll have to pay to achieve them! create solutions, establish proof-of-performance, justify investments, measure performance, and implement continuous improvement! translate solutions into working policies, patterns, processes, and procedures.Using this book's proven techniques, you can build your company into the best place to work, the best value to your customers and the best source of return to your stakeholders. An indispensable resource for all operations managers, compliance teams, process control managers, and other decision-makers in regulated industries such as healthcare, pharmaceuticals, manufacturing, IT, finance, and environmental services.

Microsoft Dynamics 365 Project Operations

Author : Robert Houdeshell
Publisher : Packt Publishing
ISBN 13 : 9781801072076
Total Pages : 298 pages
Book Rating : 4.0/5 (72 download)

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Book Synopsis Microsoft Dynamics 365 Project Operations by : Robert Houdeshell

Download or read book Microsoft Dynamics 365 Project Operations written by Robert Houdeshell and published by Packt Publishing. This book was released on 2021-05-14 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the endless capabilities and end-to-end project management functionalities of Dynamics 365 Project Operations to drive your firm's project success and ensure rapid business growth in the competitive digital economic world Key Features: Deliver successful projects via improved collaboration, visibility, and teamwork using Microsoft Project Operations solutions Gain real-time data insights to modernize business strategies to increase market share Build the right project operations models to meet business needs with an optimized budget Book Description: Dynamics 365 Project Operations is a game-changing solution set for project-driven businesses that allows you to deliver commercially successful projects in a timely and cost-effective manner, keeping the project teams productive and collaborative. With this book, you'll find out how you can bring more value to the business by winning new projects and driving exponential revenue growth. Starting with the key principles of Project Operations, you'll understand how it improves project planning and execution. You'll then learn how to successfully deploy Project Operations along with different integration strategies and get to grips with the best approach for sales through project opportunities, project contracts, and pricing workflow implementation. This book will guide you through setting up direct staffing and centralized staffing models and enable you to manage project changes confidently by getting hands-on with project timeline management, pricing management, resource assignments, and modifications. In the final chapters, you'll find out how to use Project Operations effectively for project accounting and finance. By the end of this book, you'll have gained the confidence to deliver profitable projects in a well-connected organization through efficient decision-making and successful customer-client relationships. What You Will Learn: Configure key elements of Project Operations to drive improved collaboration with your customers Discover how Project Operations is interconnected with Microsoft 365 and Dynamics 365 Platform Understand the Project Opportunity-to-Quote-to-Contract workflow and its implications for selling Find out how to set up and utilize direct staffing and centralized staffing models Explore Project Timeline Management using Task, Board, and Timeline views Find out how information flows to finance and operations in Project Operations Who this book is for: This book is for project managers, project leads, business consultants, and business leaders who want to gain a competitive edge by delivering successful projects in a shorter time span with the help of effective operations and workflows across different teams within projects. Knowledge of Microsoft 365 and a sound understanding of business acumen and sales through the delivery process is necessary to get the most out of this book.

People Operations

Author : Jay Fulcher
Publisher : John Wiley & Sons
ISBN 13 : 1119785235
Total Pages : 61 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis People Operations by : Jay Fulcher

Download or read book People Operations written by Jay Fulcher and published by John Wiley & Sons. This book was released on 2021-06-22 with total page 61 pages. Available in PDF, EPUB and Kindle. Book excerpt: How the Best Companies are Skipping HR and Winning the Future of Work with People Ops People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce explains how leaders at small- and medium-sized businesses can stop spending time on HR administration—"paperwork"—and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, Tracy Cote of Zenefits, the leading people operations platform, provide readers with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR. The book takes a look at how work has changed and what companies need to do about it, and the new approach they must take to processes, systems, and best practices. You'll learn how to eliminate busywork and hassle, and how to use that newfound time and capital to empower your biggest asset: your people. You'll receive the end-to-end guide to: Digitizing legacy HR functions Using robots for the busywork you hate Employing software to design and improve your employee experience Assembling and empowering your "people team" Utilizing the included plans and templates to guide each stage of your business transformation Perfect for managers, leaders, small business owners, and executives, People Operations is perfect for anyone who wants to optimize HR, maximize their workforce investment, support their employees, and modernize their business.

Production and Operations Analysis

Author : Steven Nahmias
Publisher : Irwin Professional Publishing
ISBN 13 :
Total Pages : 856 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Production and Operations Analysis by : Steven Nahmias

Download or read book Production and Operations Analysis written by Steven Nahmias and published by Irwin Professional Publishing. This book was released on 1993 with total page 856 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text provides a survey of the analytical methods used to support the functions of production and operations management. This latest edition continues to bring the most thorough coverage of cutting-edge quantitative models used in operations, while presenting it in a clean, easy to understand fashion. There are many new problems both solved and unsolved for students to comprehend the quantitative material of the book. Furthermore, we have enhanced the technology package of this book to have more applied learning of concepts and skills for students. Lastly, technology, such as the internet, ecommerce, etc has been added to reflect the changes in how business is conducted. This text reflects Steve Nahmias' extensive teaching background and experience in both business and engineering schools. .

Operations Rules

Author : David Simchi-Levi
Publisher : MIT Press
ISBN 13 : 0262289024
Total Pages : 253 pages
Book Rating : 4.2/5 (622 download)

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Book Synopsis Operations Rules by : David Simchi-Levi

Download or read book Operations Rules written by David Simchi-Levi and published by MIT Press. This book was released on 2010-09-24 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: An expert offers a set of rules that will help managers achieve dramatic improvements in operations performance. In recent years, management gurus have urged businesses to adopt such strategies as just-in-time, lean manufacturing, offshoring, and frequent deliveries to retail outlets. But today, these much-touted strategies may be risky. Global financial turmoil, rising labor costs in developing countries, and huge volatility in the price of oil and other commodities can disrupt a company's entire supply chain and threaten its ability to compete. In Operations Rules, David Simchi-Levi identifies the crucial element in a company's success: the link between the value it provides its customers and its operations strategies. And he offers a set of scientifically and empirically based rules that management can follow to achieve a quantum leap in operations performance. Flexibility, says Simchi-Levi, is the single most important capability that allows firms to innovate in their operations and supply chain strategies. A small investment in flexibility can achieve almost all the benefits of full flexibility. And successful companies do not all pursue the same strategies. Amazon and Wal-Mart, for example, are direct competitors but each focuses on a different market channel and provides a unique customer value proposition—Amazon, large selection and reliable fulfillment; Wal-Mart, low prices—that directly aligns with its operations strategy. Simchi-Levi's rules—regarding such issues as channels, price, product characteristics, value-added service, procurement strategy, and information technolog—-transform operations and supply chain management from an undertaking based on gut feeling and anecdotes to a science.

International Handbook of Production and Operations Management

Author : Ray Wild
Publisher : Weidenfeld & Nicolson
ISBN 13 :
Total Pages : 680 pages
Book Rating : 4.4/5 (91 download)

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Book Synopsis International Handbook of Production and Operations Management by : Ray Wild

Download or read book International Handbook of Production and Operations Management written by Ray Wild and published by Weidenfeld & Nicolson. This book was released on 1989 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Report of the Operations Review Committee

Author : United Baptist Convention of the Atlantic Provinces. Operations Review Committee
Publisher :
ISBN 13 :
Total Pages : 76 pages
Book Rating : 4.:/5 (433 download)

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Book Synopsis Report of the Operations Review Committee by : United Baptist Convention of the Atlantic Provinces. Operations Review Committee

Download or read book Report of the Operations Review Committee written by United Baptist Convention of the Atlantic Provinces. Operations Review Committee and published by . This book was released on 1973 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt:

On Operations

Author : Brett Friedman
Publisher : Naval Institute Press
ISBN 13 : 168247707X
Total Pages : 251 pages
Book Rating : 4.6/5 (824 download)

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Book Synopsis On Operations by : Brett Friedman

Download or read book On Operations written by Brett Friedman and published by Naval Institute Press. This book was released on 2021-10-15 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: On Operations: Operational Art and Military Disciplines traces the history of the development of military staffs and ideas on the operational level of war and operational art from the Napoleonic Wars to today, viewing them through the lens of Prussia/Germany, the Soviet Union, and the United States. B. A. Friedman concludes that the operational level of war should be rejected as fundamentally flawed, but that operational art is an accurate description of the activities of the military staff, an organization developed to provide the brainpower necessary to manage the complexity of modern military operations. Rather than simply serve as an intercession between levels, the military staff exists as an enabler and supporting organization to tacticians and strategists alike. On Operations examines the organization of military staffs, which has changed little since Napoleon’s time. Historical examinations of the functions staffs provided to commanders, and the disciplines of the staff officers themselves, leads to conclusions about how best to organize staffs in the future. Friedman demonstrates these ideas through case studies of historical campaigns based on the military discipline system developed.

The Operations Advantage

Author : Nigel Slack
Publisher : Kogan Page Publishers
ISBN 13 : 074947355X
Total Pages : 313 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis The Operations Advantage by : Nigel Slack

Download or read book The Operations Advantage written by Nigel Slack and published by Kogan Page Publishers. This book was released on 2017-04-03 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study and practice of operations has shifted to reflect the new challenges and uncertainties of how to thrive in today's ever-changing world. The Operations Advantage identifies the most significant challenges to the practice of operations management and gives guidance on how businesses can respond. Leaders need to link the strategic objectives of the business clearly and logically to its operations performance objectives. The book presents a series of ten activities that will help them to do this and therefore make operations work better, such as designing and configuring internal processes and resourcing the operations appropriately. Based on the global teaching, training and consultancy conducted by the author, The Operations Advantage looks at the application of operations management across a range of sectors, including finance, healthcare, professional services, oil and gas industries. Although these diverse sectors require operations practitioners to apply knowledge in different ways, they essentially deal with the same set of processes. The book is an indispensable and unique guide for anyone with an operational role in any organization, as well as operations management students and academics.

The Execution Premium

Author : Robert S. Kaplan
Publisher : Harvard Business Press
ISBN 13 : 1422163636
Total Pages : 336 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis The Execution Premium by : Robert S. Kaplan

Download or read book The Execution Premium written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 2008-08-04 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize just a fraction of the financial performance promised in their strategic plans. It doesn't have to be that way, maintain Robert Kaplan and David Norton in The Execution Premium. Building on their breakthrough works on strategy-focused organizations, the authors describe a multistage system that enables you to gain measurable benefits from your carefully formulated business strategy. This book shows you how to: Develop an effective strategy--with tools such as SWOT analysis, vision formulation, and strategic change agendas Plan execution of the strategy--through portfolios of strategic initiatives linked to strategy maps and Balanced Scorecards Put your strategy into action--by integrating operational tools such as process dashboards, rolling forecasts, and activity-based costing Test and update your strategy--using carefully designed management meetings to review operational and strategic data Drawing on extensive research and detailed case studies from a broad array of industries, The Execution Premium presents a systematic and proven framework for achieving the financial results promised by your strategy.

Operations management for executives.

Author : Philip Moscoso
Publisher : McGraw-Hill Interamericana de Espana, SL
ISBN 13 : 9788448611071
Total Pages : 0 pages
Book Rating : 4.6/5 (11 download)

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Book Synopsis Operations management for executives. by : Philip Moscoso

Download or read book Operations management for executives. written by Philip Moscoso and published by McGraw-Hill Interamericana de Espana, SL. This book was released on 2017-10-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Operations Management for Executives reveals all that managers should know to be able to turn the operations of their companies into a source of competitive advantage. Understanding operations is key to improve how any organization actually works. In fact, excellence and innovation in operations have played an essential role in many of the great success business stories of our time: Zara, Ikea, Dell, Amazon, Toyota, Alibaba. In this book, the authors explain operations management from a general management standpoint. They provide a practical guidebook focused on: •Understanding the key concepts and methodologies •Avoiding unnecessary technicalities•Analyzing the impact of operations in all areas of a company•Revealing key levers to help managers realize the full potential of their companies. This book covers traditional areas in operations management, such as process design, capacity analysis, inventory management and queueing theory, or quality management. In addition, you’ll find advanced topics such as lean management, procurement, supply chain management, as well as aspects that are seldom addressed in other operations books, such as project management, human and organizational factors in operations, and operations innovation.

Production and Operations from Harvard Business Review

Author : Harvard Business Review Library
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (773 download)

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Book Synopsis Production and Operations from Harvard Business Review by : Harvard Business Review Library

Download or read book Production and Operations from Harvard Business Review written by Harvard Business Review Library and published by . This book was released on 1900 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Operational Review Workbook

Author : Rob Reider
Publisher : Wiley
ISBN 13 : 9780471228110
Total Pages : 0 pages
Book Rating : 4.2/5 (281 download)

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Book Synopsis Operational Review Workbook by : Rob Reider

Download or read book Operational Review Workbook written by Rob Reider and published by Wiley. This book was released on 2002-09-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical, proven tools for conducting successful operational reviews An operational review evaluates management's conformity with plans and resource allocations, organizational structure, operating procedures, processes, and controls. In today's volatile marketplace, organizations must do everything possible to ensure their operations are running most economically and effectively to maximize desired results. In such a competitive environment, operational reviews have become increasingly important. The Operational Review Workbook not only gives readers a better understanding of the concepts behind operational reviews but also enables them to conduct reviews with more confidence and authority. A companion to Rob Reider's Operational Review: Maximum Results at Efficient Costs, Third Edition, the Workbook explains the benefits of a review and offers step-by-step guidance through its various stages. In addition to the author's incisive analysis, this practical guide: * Includes case studies, checklists, forms, and exercises * Reinforces the fundamental principles necessary to perform an operational review * Presents in a step-by-step manner how an operational review should be performed * Shows how to judge a review's results and make recommendations to management * Demonstrates how to use tools and techniques such as financial statement analysis, verification of data accuracy, determination of compliance with laws and regulations, development and understanding of ratio change and trend analysis, use of systems and layout flowcharts, effective interviewing techniques, and preparation and use of survey forms, questionnaires, and checklists * Integrates operational review concepts with other analytical processes such as benchmarking strategies and activity-based costing principles The Operational Review Workbook delivers all the tools needed to successfully conduct an operational review of the organization, department, or activity. CEOs, operations management and staff, internal and external consultants and auditors, CFOs and controllers, and other organizational stakeholders will find Reider's incomparable guide an invaluable addition to their professional libraries.