Research Methods In Service Industry Management

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The SAGE Handbook of Qualitative Business and Management Research Methods

Author : Catherine Cassell
Publisher : SAGE
ISBN 13 : 1526415720
Total Pages : 1161 pages
Book Rating : 4.5/5 (264 download)

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Book Synopsis The SAGE Handbook of Qualitative Business and Management Research Methods by : Catherine Cassell

Download or read book The SAGE Handbook of Qualitative Business and Management Research Methods written by Catherine Cassell and published by SAGE. This book was released on 2017-12-14 with total page 1161 pages. Available in PDF, EPUB and Kindle. Book excerpt: The SAGE Handbook of Qualitative Business and Management Research Methods provides a state-of–the-art overview of qualitative research methods in the business and management field. The Handbook celebrates the diversity of the field by drawing from a wide range of traditions and by bringing together a number of leading international researchers engaged in studying a variety of topics through multiple qualitative methods. The chapters address the philosophical underpinnings of particular approaches to research, contemporary illustrations, references, and practical guidelines for their use. The two volumes therefore provide a useful resource for Ph.D. students and early career researchers interested in developing and expanding their knowledge and practice of qualitative research. In covering established and emerging methods, it also provides an invaluable source of information for faculty teaching qualitative research methods. The contents of the Handbook are arranged into two volumes covering seven key themes: Volume One: History and Tradition Part One: Influential Traditions: underpinning qualitative research: positivism, interpretivism, pragmatism, constructionism, critical, poststructuralism, hermeneutics, postcolonialism, critical realism, mixed methods, grounded theory, feminist and indigenous approaches. Part Two: Research Designs: ethnography, field research, action research, case studies, process and practice methodologies. Part Three: The Researcher: positionality, reflexivity, ethics, gender and intersectionality, writing from the body, and achieving critical distance. Part Four: Challenges: research design, access and departure, choosing participants, research across boundaries, writing for different audiences, ethics in international research, digital ethics, and publishing qualitative research. Volume Two: Methods and Challenges Part One: Contemporary methods: interviews, archival analysis, autoethnography, rhetoric, historical, stories and narratives, discourse analysis, group methods, sociomateriality, fiction, metaphors, dramaturgy, diary, shadowing and thematic analysis. Part Two: Visual methods: photographs, drawing, video, web images, semiotics and symbols, collages, documentaries. Part Three: Methodological developments: aesthetics and smell, fuzzy set comparative analysis, sewing quilts, netnography, ethnomusicality, software, ANTI-history, emotion, and pattern matching.

Research Methods in Service Innovation

Author : Flemming Sørensen
Publisher : Edward Elgar Publishing
ISBN 13 : 1785364863
Total Pages : 255 pages
Book Rating : 4.7/5 (853 download)

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Book Synopsis Research Methods in Service Innovation by : Flemming Sørensen

Download or read book Research Methods in Service Innovation written by Flemming Sørensen and published by Edward Elgar Publishing. This book was released on 2017-02-24 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research Methods in Service Innovation provides an essential methodological toolbox for researchers, students and practitioners interested in better understanding innovation and improving innovation processes in service organisations. Each chapter presents a specific method, introduces its theoretical foundations, explains its practical application, and provides examples and suggestions for its implementation.

Researching and Writing Dissertations in Hospitality and Tourism

Author :
Publisher :
ISBN 13 :
Total Pages : 281 pages
Book Rating : 4.:/5 (124 download)

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Book Synopsis Researching and Writing Dissertations in Hospitality and Tourism by :

Download or read book Researching and Writing Dissertations in Hospitality and Tourism written by and published by . This book was released on 1998 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Research Methods in Service Industry Management

Author : Nick Johns
Publisher :
ISBN 13 :
Total Pages : 196 pages
Book Rating : 4.:/5 (128 download)

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Book Synopsis Research Methods in Service Industry Management by : Nick Johns

Download or read book Research Methods in Service Industry Management written by Nick Johns and published by . This book was released on 1998 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Research Methods in Human Resource Management

Author : Valerie Anderson
Publisher : Cipd - Kogan Page
ISBN 13 : 9780749498122
Total Pages : 496 pages
Book Rating : 4.4/5 (981 download)

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Book Synopsis Research Methods in Human Resource Management by : Valerie Anderson

Download or read book Research Methods in Human Resource Management written by Valerie Anderson and published by Cipd - Kogan Page. This book was released on 2019-04-03 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develop the knowledge and skills to successfully complete an HRM research project with this essential handbook.

Doing Research in Business and Management

Author : Dan Remenyi
Publisher : SAGE
ISBN 13 : 9780761959502
Total Pages : 320 pages
Book Rating : 4.9/5 (595 download)

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Book Synopsis Doing Research in Business and Management by : Dan Remenyi

Download or read book Doing Research in Business and Management written by Dan Remenyi and published by SAGE. This book was released on 1998-09-14 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Doing Research in Business and Management has been written to help students obtain a thorough understanding of the main methodological issues and options that are available to them as business and management researchers undertaking a masters or doctoral degree. Doing Research in Business and Management takes the reader through all of the important issues that need to be understood if a competent piece of research is to be produced at the masters or doctoral level in the business and management studies. The authors explain the interrelationship between the theoretical and empirical research as well as the differences between positivism and phenomenology. Not only do they put these concepts in context for the business and management student, but they go on to discuss how these different approaches are used in practice. Furthermore, the authors discuss the implications of quantitative and qualitative approaches to research. The book offers high-level advice on different numerical techniques available to researchers as well as different software packages that may be used for analyzing qualitative data. The book also discusses the use of the Internet to support research in masters and doctoral programs.

Management and Business Research

Author : Mark Easterby-Smith
Publisher : SAGE
ISBN 13 : 147392765X
Total Pages : 401 pages
Book Rating : 4.4/5 (739 download)

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Book Synopsis Management and Business Research by : Mark Easterby-Smith

Download or read book Management and Business Research written by Mark Easterby-Smith and published by SAGE. This book was released on 2015-04-01 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its Fifth Edition, this much-loved text offers theoretical and philosophical depth as well as insights into practice. The text covers the entire research process in an accessible way and provides critical, thoughtful treatment of important issues like ethics and politics, making it an invaluable companion for any business and management student New to the Fifth Edition: Expanded to include examples from across business and management including Marketing, International Business and Psychology Up-to-date, international examples and cases from a range of countries Introductory chapter looks at writing proposals in detail Chapter on the literature review now includes how to critically review Move towards new technologies and social media including discussion of wikis and cloud sourcing Improved structure and flow, with three chapters on qualitative methods and three on quantitative methods Additional practical exercises which are linked to key research tasks throughout The companion website (https://edge.sagepub.com/easterbysmith) offers a wealth of resources for both lecturers and students including, for lecturers, an instructor′s manual and PowerPoint slides and, for students, author podcasts, journal articles, web links, MCQs, datasets and a glossary.

Research Methods for Strategic Management

Author : Giovanni B. Dagnino
Publisher : Routledge
ISBN 13 : 1135071829
Total Pages : 397 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Research Methods for Strategic Management by : Giovanni B. Dagnino

Download or read book Research Methods for Strategic Management written by Giovanni B. Dagnino and published by Routledge. This book was released on 2015-10-16 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: The field of strategic management has developed significantly since its birth from "business policy" and "business planning" in the 1960s. Pioneering studies were essentially normative, prescriptive, and often based on in-depth case studies. The evolution of strategic management into a respected field of academic study resulted from the adoption of research methods previously employed in economics. Today, research in strategic management is likely to employ a mixture of methods borrowed from related and unrelated disciplines, such as politcal sciences, psychology, neuroscience, and behavioral economics, which can be confusing to researchers new to the field. This book provides the reader with a broad introduction to the array of qualitative and quantitative research methods required to investigate strategic management. Throughout the book, strong emphasis is placed on practical applications that transcend the mere analysis of the theoretical roots of single research methods. The underlying result is a book that encourages and aids readers to "learn by doing" – in applying the implications of each chapter to their own research. This text is vital reading for postgraduate students and researchers focused on business strategy.

Research Methods for Business & Management

Author : Kevin D. O'Gorman
Publisher : Goodfellow Publishers Ltd
ISBN 13 : 1910158518
Total Pages : 225 pages
Book Rating : 4.9/5 (11 download)

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Book Synopsis Research Methods for Business & Management by : Kevin D. O'Gorman

Download or read book Research Methods for Business & Management written by Kevin D. O'Gorman and published by Goodfellow Publishers Ltd. This book was released on 2015 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: This updated and revised edition offers a comprehensive overview of key research methods and the main choices available when undertaking research in business and management. New to this edition is a comprehensive, practical guide on how to write your dissertation - invaluable to all. It is a clear, concise and practical guide containing wealth of outstanding examples for each method covered.Central to this edition is the 'methods map' (chapter 4), which sets out a logical process for researchers to articulate their position in relation to five key aspects of their research philosophy. In addition, the editors have developed a free app to accompany the book and this enables novice researchers to quickly develop a comprehensive justification of their particular research design in an interactive way. Taking you through the entire life cycle of a dissertation, the text covers everything from the purposes of research through to chapters on gathering primary and secondary data; using literature; quantitative and qualitative research; managing your research; using data and research ethics. Individual chapters are allied to a powerful critical commentary showing how some of the world's leading scholars have used particular methods in their own research. Carefully constructed to achieve the greatest clarity for the student the text gives the reader: * In-text exercises * End of chapter' review questions with solutions* Exemplar papers identified and discussed for each of the main methods *Directed further reading for developing understanding in key areas It is an essential learning aid for upper level undergraduates and postgraduates across a wide range of business and management courses and it comes with a range of supported learning materials including tutorials, lecture slides and tutor notes.Kevin O'Gorman is Professor of Management and Business History and Head of Business Management in the School of Languages and Management in Heriot-Watt University, Edinburgh. He trained in Glasgow, Salamanca and Rome as a philosopher, theologian and historian. His research interests have a dual focus: Origins, history and cultural practices of hospitality, and philosophical, ethical and cultural underpinnings of contemporary management practices. Using a wide range of methodological approaches he has published over 80 journal articles, books, chapters, and conference papers in business and management studies.Robert MacIntosh is Professor of Strategy and Head of the School of Management and Languages at Heriot-Watt University. He trained as an engineer and has worked at the Universities of Glasgow and Strathclyde. His research on the ways in which top teams develop strategy and on organizational change has been published in a wide range of outlets. He has a long-standing interest in research methods for business and management studies and has published on the relevance of management research using methods that include ethnography and action research. He has consulted extensively with public and private sector organizations and sits on the board of the charity Turning Point Scotland.

Research Methods and Design in Sport Management

Author : Damon P. S. Andrew
Publisher : Human Kinetics Publishers
ISBN 13 : 1492574910
Total Pages : 377 pages
Book Rating : 4.4/5 (925 download)

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Book Synopsis Research Methods and Design in Sport Management by : Damon P. S. Andrew

Download or read book Research Methods and Design in Sport Management written by Damon P. S. Andrew and published by Human Kinetics Publishers. This book was released on 2019-10-16 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research Methods and Design in Sport Management, Second Edition, explains research design, implementation, and assessment criteria with a focus on procedures unique to the discipline of sport management.

Handbook of Marketing Research Methodologies for Hospitality and Tourism

Author : Ronald A. Nykiel
Publisher : Routledge
ISBN 13 : 1136610871
Total Pages : 383 pages
Book Rating : 4.1/5 (366 download)

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Book Synopsis Handbook of Marketing Research Methodologies for Hospitality and Tourism by : Ronald A. Nykiel

Download or read book Handbook of Marketing Research Methodologies for Hospitality and Tourism written by Ronald A. Nykiel and published by Routledge. This book was released on 2007-08-13 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the bridge between theory and applied research in the hospitality industry The success of marketing programs is dependent on the knowledge of the trends in the marketplace. Handbook of Marketing Research Methodologies for Hospitality and Tourism is a comprehensive guide that clearly explains analyzing markets, utilizing qualitative and quantitative research methodologies, applying findings to market, development, and marketing strategies for the hospitality industry. The text contains detailed outlines and case studies of several types of research, including feasibility studies, market assessment studies, and site selection studies. Numerous graphic examples and presentation techniques are provided to bridge between theory and applied research with ease. Handbook of Marketing Research Methodologies for Hospitality and Tourism clearly details, all in a single volume, the application of research methodology to the real world, as well as showing how to effectively communicate findings and recommendations. This resource provides dozens of case examples and close attention to clearly explaining all facets of market analysis. Part one discusses research and methodologies, including primary and secondary data and integrative research. Part two explores market analysis and assessment, including marketing assessment for development planning and assessing focal points and intuitive techniques. The third part helps the reader apply their learned research into strategies. The final section explains market analysis planning and communications, including preparing a research-based business review and the effective presentation of research findings. The text provides appendixes of essential data, and a helpful glossary of terms. Topics in Handbook of Marketing Research Methodologies for Hospitality and Tourism include: qualitative market analysis techniques and applications quantitative market research and analysis techniques and applications approaches to organized site selection studies, market studies, and project feasibility studies identification of the processes and sources for key market data for projects, markets, and sites presentation and communication techniques and strategies for market analysis and research findings the relationship of market analysis and research to marketing and development strategy selection and more! Handbook of Marketing Research Methodologies for Hospitality and Tourism is a perfect resource for upper-level undergraduate students and graduate students in hospitality colleges and schools; hotel and restaurant development and market research personnel in hospitality corporations; and market research firms serving the hospitality industry.

Handbook of Research Methods on Intuition

Author : Marta Sinclair
Publisher : Edward Elgar Publishing
ISBN 13 : 1782545999
Total Pages : 311 pages
Book Rating : 4.7/5 (825 download)

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Book Synopsis Handbook of Research Methods on Intuition by : Marta Sinclair

Download or read book Handbook of Research Methods on Intuition written by Marta Sinclair and published by Edward Elgar Publishing. This book was released on 2014-06-27 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: How does one go about studying intuition _ a complex, cross-disciplinary field, which is still developing? How can intuition be captured in situ? How can a researcher harness their own intuition? This book uses method-related themes to help an

Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods

Author : Delener, N.
Publisher : IGI Global
ISBN 13 : 1466600780
Total Pages : 732 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods by : Delener, N.

Download or read book Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods written by Delener, N. and published by IGI Global. This book was released on 2012-01-31 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce"--Provided by publisher.

Qualitative Research in Business and Management

Author : Michael D Myers
Publisher : SAGE
ISBN 13 : 144629028X
Total Pages : 298 pages
Book Rating : 4.4/5 (462 download)

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Book Synopsis Qualitative Research in Business and Management by : Michael D Myers

Download or read book Qualitative Research in Business and Management written by Michael D Myers and published by SAGE. This book was released on 2013-03-31 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: An expansive, yet remarkably concise and accessible resource, Qualitative Research in Business and Management is designed to help qualitative researchers with all aspects of their research project from start to finish. It discusses the key philosophies underpinning qualitative research and design in business and management, and assesses the advantages and disadvantages of the different approaches. Key features include: Case studies, exercises, further reading and examples from first-tier journals An enhanced Companion Website including journal articles and weblinks Chapters on writing up research and how to get your research published.

ECRM 2018 17th European Conference on Research Methods in Business and Management

Author : Prof. Michela Marchiori
Publisher : Academic Conferences and publishing limited
ISBN 13 : 191121893X
Total Pages : 510 pages
Book Rating : 4.9/5 (112 download)

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Book Synopsis ECRM 2018 17th European Conference on Research Methods in Business and Management by : Prof. Michela Marchiori

Download or read book ECRM 2018 17th European Conference on Research Methods in Business and Management written by Prof. Michela Marchiori and published by Academic Conferences and publishing limited. This book was released on 2018-07-12 with total page 510 pages. Available in PDF, EPUB and Kindle. Book excerpt: These proceedings represent the work of researchers participating in the 17th European Conference on Research Methodology for Business and Management Studies (ECRM) which is being hosted this year by Università Roma TRE, Rome, Italy on 12-13 July 2018.

Management Research Methods

Author : Phyllis Tharenou
Publisher : Cambridge University Press
ISBN 13 : 9780521694285
Total Pages : 350 pages
Book Rating : 4.6/5 (942 download)

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Book Synopsis Management Research Methods by : Phyllis Tharenou

Download or read book Management Research Methods written by Phyllis Tharenou and published by Cambridge University Press. This book was released on 2007-05-14 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management Research Methods, first published in 2007, is a comprehensive guide to the design and conduct of research in management-related disciplines such as organisational behaviour, human resource management, industrial relations, and the general field of management. Specifically, the text begins by providing an overview of the research process and in subsequent chapters explains the major types of design used in management research (correlational field studies, experimental and quasi-experimental designs, case studies, historical analysis, and action research). There are also chapters that describe the methods of data collection (interviews, questionnaires, documentation and observation) commonly employed by management researchers. In addition, the text examines the issues of reliability and validity, the construction of multi-item scales, and the methods of quantitative and qualitative analysis. The text concludes with a practical guide explaining how to report research findings and a discussion of the ethical issues in the conduct and practice of research.

Tune In, Log On

Author : Nancy K. Baym
Publisher : SAGE
ISBN 13 : 9780761916499
Total Pages : 264 pages
Book Rating : 4.9/5 (164 download)

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Book Synopsis Tune In, Log On by : Nancy K. Baym

Download or read book Tune In, Log On written by Nancy K. Baym and published by SAGE. This book was released on 2000 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: An ethnographic study of an Internet soap opera fan group. Bridging the fields of computer-mediated communication and audience studies, it shows how verbal and non verbal communicative practices create collaborative interpretations and criticism, group humour, interpersonal relationships, group norms and individual identity.