Report By The Local Ombudsman On An Investigation Into Complaint No 90 A 0621 Against The London Borough Of Tower Hamlets

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Fools of Fortune

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Author : William Trevor
Publisher : Penguin
ISBN 13 : 1101667214
Total Pages : 225 pages
Book Rating : 4.1/5 (16 download)

Book Synopsis Fools of Fortune by : William Trevor

Download or read book Fools of Fortune written by William Trevor and published by Penguin. This book was released on 2006-04-25 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Penguin Classics is proud to welcome William Trevor—"Ireland’s answer to Chekhov" (The Boston Globe) and "one of the best writers of our era" (The Washington Post)—to our distinguished list of literary masters. In this award-winning novel, an informer’s body is found on the estate of a wealthy Irish family shortly after the First World War, and an appalling cycle of revenge is set in motion. Led by a zealous sergeant, the Black and Tans set fire to the family home, and only young Willie and his mother escape alive. Fatherless, Willie grows into manhood while his alcoholic mother’s bitter resentment festers. And though he finds love, Willie is unable to leave the terrible injuries of the past behind. First time in Penguin Classics Winner of the Whitbread Novel of the Year Award

George VI

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Author : Sarah Bradford
Publisher : Penguin UK
ISBN 13 : 0241968232
Total Pages : 822 pages
Book Rating : 4.2/5 (419 download)

Book Synopsis George VI by : Sarah Bradford

Download or read book George VI written by Sarah Bradford and published by Penguin UK. This book was released on 2013-08-01 with total page 822 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE DEFINITIVE BIOGRAPHY OF GEORGE VI, THE HERO OF THE KING'S SPEECH George VI reigned through taxing times. Acceding to the throne upon his brother's abdication, he was immediately confronted with the turmoil in European politics leading up to the Second World War, followed by a period of austerity, social transformation. George was unprepared for kingship, suffering from a stammer which could make public occasions very painful for him. Moreover he had grown up in the shadow of his brother, a man who had been idolized as no royal prince has been, before or since. However, as Sarah Bradford shows in this sympathetic biography, although George was not born to be king, he died a great one. 'A triumph . . . Sarah Bradford looks set to inherit Lady Longford's mantle as royal biographer supreme' Mail on Sunday 'Lucid, convincing and admirably fair . . . George VI has been fortunate in his biographer' Philip Ziegler 'Vivid, thorough and enjoyable' Independent

Bloomsbury 35

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Author : Various Authors
Publisher : Bloomsbury Publishing
ISBN 13 : 1526635038
Total Pages : 385 pages
Book Rating : 4.5/5 (266 download)

Book Synopsis Bloomsbury 35 by : Various Authors

Download or read book Bloomsbury 35 written by Various Authors and published by Bloomsbury Publishing. This book was released on 2022-05-26 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1984, a time when the publishing landscape was becoming increasingly corporate, Nigel Newton decided to start a new independent literary publishing company. The following year, over early mornings and late nights, he and publisher David Reynolds came up with their plan. In 1986 Bloomsbury Publishing began its life in a small office above a Chinese restaurant in Putney. For all its early ambition, no-one could have envisaged the 35 years that would follow. As the offices shifted first to Soho Square and then to Bedford Square, with branches opening in New York, Sydney, Oxford and New Delhi, its list took shape. There were to be books from all over the world, some becoming Nobel, Booker and Women's Prize winners, some to be million copy bestsellers, and some to become modern classics. In Bloomsbury 35 its editors-in-chief Liz Calder and Alexandra Pringle have made selections from novels they have published on Bloomsbury's adult list, from each year of Bloomsbury's life, forming an anthology that represents the creative heart of Bloomsbury. This anthology does not draw works from Bloomsbury's equally sparkling children's, academic or special interest lists. Featuring work from Margaret Atwood, Susanna Clarke, Jeffrey Eugenides, Richard Ford, Abdulrazak Gurnah, Khaled Hosseini, Jhumpa Lahiri, Colum McCann, Madeline Miller, Michael Ondaatje, Caryl Phillips, George Saunders, Will Self, Kamila Shamsie, Ahdaf Soueif, Jeanette Winterson, and many more, it is a celebration of Bloomsbury's first 35 years

Postal Services Bill

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Author : Great Britain. Parliament. House of Commons
Publisher :
ISBN 13 : 9780108396038
Total Pages : 16 pages
Book Rating : 4.3/5 (96 download)

Book Synopsis Postal Services Bill by : Great Britain. Parliament. House of Commons

Download or read book Postal Services Bill written by Great Britain. Parliament. House of Commons and published by . This book was released on 2000 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Bill provides for the Post Office to be converted from a statutory corporation to a public limited company, with ownership remaining with the Crown. It introduces a new system of licensing and regulation for postal services operators and providers, and gives the independent regulator, the new Postal Services Commission, new powers and duties to protect and promote the interests of users. The Post Office Users' National Council is replaced by the Consumer Council for Postal Services, to bring postal services into line with consumer representation in the other utilities.

Fly Fishing Memories of Angling Days

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Author : J. R. Hartley
Publisher : Ishi Press
ISBN 13 : 9784871876896
Total Pages : 130 pages
Book Rating : 4.8/5 (768 download)

Book Synopsis Fly Fishing Memories of Angling Days by : J. R. Hartley

Download or read book Fly Fishing Memories of Angling Days written by J. R. Hartley and published by Ishi Press. This book was released on 2015-06-24 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: J. R. Hartley's best-known catch to date is the public imagination. Here are his elusive fishing recollections told in a series of sometimes vividly comic chronological cameos, ranging period and location from York school days in the early 1930s through memorable outings on stream, spate river and loch to startling conclusion half a lifetime later on a Scottish summer night. Complimented by his protege Patrick Benson's evocative illustrations and with his anglers expertise lightly threaded throughout, J. R.'s story will touch every fly fisherman's experience. But it is book too that will appeal to everyone even those who have never held a rod, for the engaging point that emerges of the ultimate reluctant hero.

UAT Defined

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Author : Rob Cimperman
Publisher : Pearson Education
ISBN 13 : 0132702622
Total Pages : 298 pages
Book Rating : 4.1/5 (327 download)

Book Synopsis UAT Defined by : Rob Cimperman

Download or read book UAT Defined written by Rob Cimperman and published by Pearson Education. This book was released on 2006-11-28 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook version of the printed book. This digtial Short Cut provides a concise and supremely useful guide to the emerging trend of User Acceptance Testing (UAT). The ultimate goal of UAT is to validate that a system of products is of sufficient quality to be accepted by the users and, ultimately, the sponsors. This Short Cut is unique in that it views UAT through the concept that the user should be represented in every step of the software delivery lifecycle--including requirements, designs, testing, and maintenance--so that the user community is prepared, and even eager, to accept the software once it is completed. Rob Cimperman offers an informal explanation of testing, software development, and project management to equip business testers with both theory and practical examples, without the overwhelming details often associated with books written for "professional" testers. Rather than simply explaining what to do, this resource is the only one that explains why and how to do it by addressing this market segment in simple, actionable language. Throughout the author’s considerable experience coordinating UAT and guiding business testers, he has learned precisely what testers do and do not intuitively understand about the software development process. UAT Defined informs the reader about the unfamiliar political landscape they will encounter. Giving the UAT team the tools they need to comprehend the process on their own saves the IT staff from having to explain test management from the beginning. The result is a practice that increases productivity and eliminates the costs associated with unnecessary mistakes, tedious rework, and avoidable delays. Chapter 1 Introduction Chapter 2 Defining UAT–What It Is...and What It Is Not Chapter 3 Test Planning–Setting the Stage for UAT Success Chapter 4 Building the Team–Transforming Users into Testers Chapter 5 Executing UAT–Tracking and Reporting Chapter 6 Mitigating Risk–Your Primary Responsibility

Mastering Microsoft Exchange Server 2003

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Author : Barry Gerber
Publisher : John Wiley and Sons
ISBN 13 : 0782151671
Total Pages : 822 pages
Book Rating : 4.7/5 (821 download)

Book Synopsis Mastering Microsoft Exchange Server 2003 by : Barry Gerber

Download or read book Mastering Microsoft Exchange Server 2003 written by Barry Gerber and published by John Wiley and Sons. This book was released on 2006-02-20 with total page 822 pages. Available in PDF, EPUB and Kindle. Book excerpt: All the Documentation You Need for Successfully Deploying Exchange Server 2003 Author Barry Gerber shares his extensive real-world experience in easy-to-understand language in this comprehensive guide to Microsoft's messaging and collaboration server. Mastering Exchange Server 2003 systematically and sequentially walks you through all the essential concepts of planning and design, installation, deployment, administration and management, maintenance, and troubleshooting. With detailed background information, clear step-by-step, hands-on instructions, and realistic examples, Gerber teaches you how to devise and implement a system that is just right for your environment. He then leads you to the next level with advanced coverage on reliability and availability, disaster recovery, security solutions, wireless access, and building custom e-mail forms for Outlook. Coverage Includes: Designing a new Exchange 2003 system Upgrading to Windows Server 2003 and Exchange Server 2003 Installing and configuring Exchange Server 2003, Windows Server 2003 as a domain controller, and Outlook 2003 from a customized server image Organizing Exchange users, distribution groups, and contacts Managing the Exchange Server hierarchy and core components Managing Exchange 2003 Internet services and services for Internet clients Installing and administrating additional Exchange Servers Performing advanced administration and management Ensuring Exchange Server reliability and availability Building Exchange Server system security Configuring wireless access to Exchange Server 2003 Creating and managing Outlook forms designer applications Exploring third-party applications for Exchange/Outlook clients and Exchange Server

Head First Design Patterns

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Author : Eric Freeman
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 0596800746
Total Pages : 694 pages
Book Rating : 4.5/5 (968 download)

Book Synopsis Head First Design Patterns by : Eric Freeman

Download or read book Head First Design Patterns written by Eric Freeman and published by "O'Reilly Media, Inc.". This book was released on 2004-10-25 with total page 694 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using research in neurobiology, cognitive science and learning theory, this text loads patterns into your brain in a way that lets you put them to work immediately, makes you better at solving software design problems, and improves your ability to speak the language of patterns with others on your team.

Know Your Enemy

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Author : Honeynet Project
Publisher : Addison-Wesley Professional
ISBN 13 : 9780321166463
Total Pages : 768 pages
Book Rating : 4.1/5 (664 download)

Book Synopsis Know Your Enemy by : Honeynet Project

Download or read book Know Your Enemy written by Honeynet Project and published by Addison-Wesley Professional. This book was released on 2004 with total page 768 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to computer security discusses how the "blackhat community" uses the Internet for destructive purposes and provides information on how to learn from a "blackhat" attack to protect computer networks.

SCJP Sun Certified Programmer for Java 5 Study Guide (Exam 310-055)

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Author : Kathy Sierra
Publisher : McGraw Hill Professional
ISBN 13 : 0071483713
Total Pages : 941 pages
Book Rating : 4.0/5 (714 download)

Book Synopsis SCJP Sun Certified Programmer for Java 5 Study Guide (Exam 310-055) by : Kathy Sierra

Download or read book SCJP Sun Certified Programmer for Java 5 Study Guide (Exam 310-055) written by Kathy Sierra and published by McGraw Hill Professional. This book was released on 2006-01-08 with total page 941 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get the book that shows you not only what to study, but how to study. The only classroom-based integrated study system for professional certification gives you complete coverage of all objectives for the Sun Certified Programmer for Java 5 exam, hundreds of practice exam questions, and hands-on exercises. The CD-ROM features full practice exam software plus an adaptive test engine.

Information Security Policies Made Easy Version 10

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Author : Charles Cresson Wood
Publisher :
ISBN 13 : 9781881585138
Total Pages : 740 pages
Book Rating : 4.5/5 (851 download)

Book Synopsis Information Security Policies Made Easy Version 10 by : Charles Cresson Wood

Download or read book Information Security Policies Made Easy Version 10 written by Charles Cresson Wood and published by . This book was released on 2005-04-01 with total page 740 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Hack Proofing Your Network

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Author : Ryan Russell
Publisher : Syngress
ISBN 13 : 9781597496087
Total Pages : 496 pages
Book Rating : 4.4/5 (96 download)

Book Synopsis Hack Proofing Your Network by : Ryan Russell

Download or read book Hack Proofing Your Network written by Ryan Russell and published by Syngress. This book was released on 2000-07-25 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hack Proofing Your Network

Cryptography and Network Security

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Author : William Stallings
Publisher :
ISBN 13 : 9789814035897
Total Pages : 569 pages
Book Rating : 4.0/5 (358 download)

Book Synopsis Cryptography and Network Security by : William Stallings

Download or read book Cryptography and Network Security written by William Stallings and published by . This book was released on 2000 with total page 569 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L

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Author : Great Britain. Parliamentary and Health Service Ombudsman
Publisher :
ISBN 13 : 9780102984163
Total Pages : 51 pages
Book Rating : 4.9/5 (841 download)

Book Synopsis Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L by : Great Britain. Parliamentary and Health Service Ombudsman

Download or read book Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L written by Great Britain. Parliamentary and Health Service Ombudsman and published by . This book was released on 2013-06-03 with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mrs L complained about the care that her father, the late Mr M, received at a Wakefield Metropolitan District Council-funded care home, Hazel Garth and from a visiting community nurse funded by NHS Wakefield District Primary Care Trust. Mr M was visited by the nurse on 13 October 2009 to deal with a problem with a catheter. Later that day he became unwell and was taken to hospital, where he was treated for urinary sepsis as well as a grade 4 necrotic (dead tissue) pressure ulcer on his sacrum. He was treated with antibiotics and recovered somewhat, but he died on 23 November 2009. Mrs L was not satisfied with the responses to her complaints to the Council and the Trust, and complained to the Ombudsmen. Their investigations find service failure by both Council and Trust for the care provided in the home and by the nurse. They also found failings in record keeping at the home and maladministration by both Council and Trust in dealing with Mrs L's complaints. The Council and the Trust's successor (Wakefield Clinical Commissioning Group) are instructed, within three months: to write to Mrs L apologising for the service failures and distress caused by the maladministration; to compensate her for the poor complaint handling; and to prepare action plans that describe what they have done to ensure they have learnt the lessons from the failings identified and what they have done or plan to do to avoid a recurrence.

Injustice in Residential Care

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Author : Great Britain. Parliamentary and Health Service Ombudsman
Publisher : The Stationery Office
ISBN 13 : 9780102953411
Total Pages : 36 pages
Book Rating : 4.9/5 (534 download)

Book Synopsis Injustice in Residential Care by : Great Britain. Parliamentary and Health Service Ombudsman

Download or read book Injustice in Residential Care written by Great Britain. Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2008-03-26 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: This joint report from the Health Service Ombudsman and the Local Government Ombudsman investigates complaints made by Mr & Mrs Taylor against Buckinghamshire County Council and Oxfordshire & Buckinghamshire Mental Health Partnership Trust. The complaints concern the care provided to their son, Frank, an adult with severe learning disabilities, from June 2001 to September 2003. Frank has no speech; cannot bathe, shave or dress himself; needs assistance to go to the toilet; needs to wear incontinence pads at night or for any lengthy periods spent outdoors. He needs one-to-one attention for 95 per cent of his waking time. The Council took over responsibility for the operation and management of the home in July 2002. In the care home his care needs were never properly assessed, and a number of significant failings in the level of care were identified. Complaints to both organisations were dealt with slowly, and there was confusion about which body should address the separate aspect of the complaints. Frank was removed from the care home, and kept and cared for at home for three months with no external support. The Ombudsmen, acting jointly under the Regulatory Reform (Collaboration etc between Ombudsmen) Order 2007, investigated. They find maladministration causing injustice and anxiety and distress to Frank and his parents. The conditions and care within the care home were unacceptable, and the Council failed to recognise that when taking over management responsibility. Frank's human rights may also have been infringed. The Ombudsmen recommend a payment of £32,000 as remedy for the injustice and distress caused.

Report on Investigation Into the Office of the Ombudsman

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Author : New South Wales. Independent Commission Against Corruption
Publisher :
ISBN 13 : 9780731003525
Total Pages : 19 pages
Book Rating : 4.0/5 (35 download)

Book Synopsis Report on Investigation Into the Office of the Ombudsman by : New South Wales. Independent Commission Against Corruption

Download or read book Report on Investigation Into the Office of the Ombudsman written by New South Wales. Independent Commission Against Corruption and published by . This book was released on 1993 with total page 19 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Inquiry Upon the Role of the Office of the Ombudsman in Investigating Complaints Against Police

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Author : Andrew A. Tink
Publisher :
ISBN 13 : 9780730597247
Total Pages : 198 pages
Book Rating : 4.5/5 (972 download)

Book Synopsis Inquiry Upon the Role of the Office of the Ombudsman in Investigating Complaints Against Police by : Andrew A. Tink

Download or read book Inquiry Upon the Role of the Office of the Ombudsman in Investigating Complaints Against Police written by Andrew A. Tink and published by . This book was released on 1992 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: