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Report By The Health Service Ombudsman For England Of An Investigation Into A Complaint Made By Ms B
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Author :Great Britain: Parliamentary and Health Service Ombudsman Publisher :The Stationery Office ISBN 13 :9780102974195 Total Pages :44 pages Book Rating :4.9/5 (741 download)
Book Synopsis A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a vulnerable person living independently in the community by : Great Britain: Parliamentary and Health Service Ombudsman
Download or read book A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a vulnerable person living independently in the community written by Great Britain: Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2011-07-04 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an investigation, carried out jointly by the Health Service Ombudsman and the Local Government Ombudsman, into serious complaints about the support provided to a vulnerable person with long history involvement with mental health services, living independently in the community, by 5 Boroughs Partnership Trust and St Helen's Metropolitan Borough Council. The complaints, made by the vulnerable person's cousin, were: that the consultant psychiatrist failed to respond appropriately; that there was no support in claiming for welfare benefits; that care plans were not implemented; and that no one had responded appropriately to developing signs of risk. The first two of the complaints were not upheld but it was found that the Trust and Council had failed in their joint responsibility
Author :Great Britain: Parliamentary and Health Service Ombudsman Publisher : ISBN 13 :9780102986433 Total Pages :24 pages Book Rating :4.9/5 (864 download)
Book Synopsis Report by the Health Service Ombudsman for England of an Investigation Into a Complaint Made by Ms B by : Great Britain: Parliamentary and Health Service Ombudsman
Download or read book Report by the Health Service Ombudsman for England of an Investigation Into a Complaint Made by Ms B written by Great Britain: Parliamentary and Health Service Ombudsman and published by . This book was released on 2013-07-15 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mrs L complained about the care that her father, the late Mr M, received at a Wakefield Metropolitan District Council-funded care home, Hazel Garth and from a visiting community nurse funded by NHS Wakefield District Primary Care Trust. Mr M was visited by the nurse on 13 October 2009 to deal with a problem with a catheter. Later that day he became unwell and was taken to hospital, where he was treated for urinary sepsis as well as a grade 4 necrotic (dead tissue) pressure ulcer on his sacrum. He was treated with antibiotics and recovered somewhat, but he died on 23 November 2009. Mrs L was not satisfied with the responses to her complaints to the Council and the Trust, and complained to the Ombudsmen. Their investigations find service failure by both Council and Trust for the care provided in the home and by the nurse. They also found failings in record keeping at the home and maladministration by both Council and Trust in dealing with Mrs L's complaints.The Council and the Trust's successor (Wakefield Clinical Commissioning Group) are instructed, within three months: to write to Mrs L apologising for the service failures and distress caused by the maladministration; to compensate her for the poor complaint handling; and to prepare action plans that describe what they have done to ensure they have learnt the lessons from the failings identified and what they have done or plan to do to avoid a recurrence.
Author :Great Britain: Parliamentary and Health Service Ombudsman Publisher :Stationery Office ISBN 13 :9780102983586 Total Pages :92 pages Book Rating :4.9/5 (835 download)
Book Synopsis Report by the Health Service Ombudsman of England of an investigation into a complaint by Mr & Mrs M by : Great Britain: Parliamentary and Health Service Ombudsman
Download or read book Report by the Health Service Ombudsman of England of an investigation into a complaint by Mr & Mrs M written by Great Britain: Parliamentary and Health Service Ombudsman and published by Stationery Office. This book was released on 2013-05-20 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report is into a complaint by Mr & Mrs M concerning the treatment of the disabled daughter by their GP, the out of hours SEEDS services and the PCT Trust of the hospital their daughter was taken to. No service failure was found with regard to the GP; however the SEEDS doctors failings did constitute service failure. The PCT's handling of the complaint had lesser failures and did not constitute maladadministration
Author :Great Britain: Parliamentary and Health Service Ombudsman Publisher :The Stationery Office ISBN 13 :9780102964615 Total Pages :60 pages Book Rating :4.9/5 (646 download)
Book Synopsis Report of two investigations by the Local Government Ombudsman for England and the Health Service Ombudsman for England by : Great Britain: Parliamentary and Health Service Ombudsman
Download or read book Report of two investigations by the Local Government Ombudsman for England and the Health Service Ombudsman for England written by Great Britain: Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2010-03-12 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: These are the reports of two cases which were jointly investigated by the Health Services and Local Government Ombudsmen,, both of which involve the provision of services by local council and by NHS trusts and both, to some extent, concern the actions of staff working in mental health services. The first involved Enfield Council and Barnet, Enfield and Haringey Mental Health Trust & Barnet and Chase Farm Hospitals NHS Trust. The other case involved Havering and the North East London Mental Health Trust. Neither case was upheld in respect of the Councils though partly upheld in respect of North East London Mental Health Trust
Author :Great Britain. Parliamentary and Health Service Ombudsman Publisher : ISBN 13 :9780102984163 Total Pages :51 pages Book Rating :4.9/5 (841 download)
Book Synopsis Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L by : Great Britain. Parliamentary and Health Service Ombudsman
Download or read book Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L written by Great Britain. Parliamentary and Health Service Ombudsman and published by . This book was released on 2013-06-03 with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mrs L complained about the care that her father, the late Mr M, received at a Wakefield Metropolitan District Council-funded care home, Hazel Garth and from a visiting community nurse funded by NHS Wakefield District Primary Care Trust. Mr M was visited by the nurse on 13 October 2009 to deal with a problem with a catheter. Later that day he became unwell and was taken to hospital, where he was treated for urinary sepsis as well as a grade 4 necrotic (dead tissue) pressure ulcer on his sacrum. He was treated with antibiotics and recovered somewhat, but he died on 23 November 2009. Mrs L was not satisfied with the responses to her complaints to the Council and the Trust, and complained to the Ombudsmen. Their investigations find service failure by both Council and Trust for the care provided in the home and by the nurse. They also found failings in record keeping at the home and maladministration by both Council and Trust in dealing with Mrs L's complaints. The Council and the Trust's successor (Wakefield Clinical Commissioning Group) are instructed, within three months: to write to Mrs L apologising for the service failures and distress caused by the maladministration; to compensate her for the poor complaint handling; and to prepare action plans that describe what they have done to ensure they have learnt the lessons from the failings identified and what they have done or plan to do to avoid a recurrence.
Book Synopsis Cases & Materials on Constitutional & Administrative Law by : Brian Thompson
Download or read book Cases & Materials on Constitutional & Administrative Law written by Brian Thompson and published by Oxford University Press. This book was released on 2017 with total page 745 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cases & Materials on Constitutional & Administrative Law provides students with a comprehensive selection of legal resources to accompany their studies. Extracts from leading cases, academic works, and political documents are drawn together with incisive author commentary and thought-provoking questions to highlight the historical debates and ongoing development of the subject. The authors take a critical look at the doctrines of constitutional law and the principles of administrative law, showing how the constitution operates in relation to Parliament, the Executive, and the citizen. Online Resource Centre This book is supported by an Online Resource Centre providing a wide range of extra resources to further support students in their studies, including: - Updates in constitutional and administrative law - An extensive range of web links - An interactive timeline of significant public law events throughout history - 'Oxford News Now'- a live feed on topical public law issues, sourced from news websites such as the BBC and Guardian
Book Synopsis Report on Selected Summaries of Investigations by the Parliamentary and Health Service Ombudsman by : Great Britain: Parliamentary And Health Service Ombudsman
Download or read book Report on Selected Summaries of Investigations by the Parliamentary and Health Service Ombudsman written by Great Britain: Parliamentary And Health Service Ombudsman and published by . This book was released on 2016 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Advancing Criminology and Criminal Justice Policy by : Thomas G. Blomberg
Download or read book Advancing Criminology and Criminal Justice Policy written by Thomas G. Blomberg and published by Routledge. This book was released on 2016-03-10 with total page 503 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advancing Criminology and Criminal Justice Policy is a definitive sourcebook that is comprised of contributions from some of the most recognized experts in criminology and criminal justice policy. The book is essential reading for students taking upper level courses and seminars on crime, public policy and crime prevention, as well as for policy makers within the criminal justice sphere. There has been a growing recognition of the importance of evidence-based criminal justice policies from criminologists, policymakers, and practitioners. Yet, despite governmental and professional association efforts to promote the role of criminological research in criminal justice policy, political ideologies, fear, and the media heavily influence criminal justice policies and practices. Bridging the gap between research and policy, this book provides the best-available research evidence, identifies strategies for informing policy and offers direct policy recommendations for a number of pressing contemporary issues in criminal justice, including: Delinquency, intervention programs and community crime prevention, Problem-oriented policing and the science of hot-spot policing, Sentencing and drug courts, Community corrections, incarceration and rehabilitation, Mental illness, gender, aging and indigenous communities.
Author :Great Britain. Parliamentary and Health Service Ombudsman Publisher : ISBN 13 :9781474107495 Total Pages :18 pages Book Rating :4.1/5 (74 download)
Book Synopsis Home Office Failures Put a Family in Danger by : Great Britain. Parliamentary and Health Service Ombudsman
Download or read book Home Office Failures Put a Family in Danger written by Great Britain. Parliamentary and Health Service Ombudsman and published by . This book was released on 2014 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :Great Britain. Parliamentary and Health Service Ombudsman Publisher : ISBN 13 :9781474107501 Total Pages :18 pages Book Rating :4.1/5 (75 download)
Book Synopsis Home Office Failures Put a Family in Danger by : Great Britain. Parliamentary and Health Service Ombudsman
Download or read book Home Office Failures Put a Family in Danger written by Great Britain. Parliamentary and Health Service Ombudsman and published by . This book was released on 2014 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :Great Britain. Office of the Health Service Commissioner for England Publisher : ISBN 13 :9780102843019 Total Pages :0 pages Book Rating :4.8/5 (43 download)
Book Synopsis Investigations Completed August - November 2000 by : Great Britain. Office of the Health Service Commissioner for England
Download or read book Investigations Completed August - November 2000 written by Great Britain. Office of the Health Service Commissioner for England and published by . This book was released on 2001 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Volume II of the Health Service Ombudsman contains the full report of 11 cases of the 71 investigations completed between 1 August and 30 November 2000. Although the reports cover many issues, there were three common problems: the support and supervision of doctors in training; communications between professionals and patients and relatives; the handling of complaints. Poor performance in these areas resulted in serious consequences for patients and their families and the NHS needs to be alert to the need for sound practice.
Book Synopsis Transforming Adult Social Care by : Gray, Ann Marie
Download or read book Transforming Adult Social Care written by Gray, Ann Marie and published by Policy Press. This book was released on 2013-04-10 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adult social care has emerged as a distinct policy area in the UK and one which has come under increasing scrutiny by government and other bodies. With the expectation that in future many more adults will need care and support, ideas have emerged about a ‘transformation’ of adult social care. The focus of this wide-ranging book is on the major themes in policy and provision including personalisation, integration, user participation, the cost of long term care, risk and safeguarding, care quality and workforce issues and is one of the first texts to deal with adult social care as a distinct entity and is an up-to-date source on contemporary government policies, debates and research.The book encourages readers to think critically about decisions being made and about the direction of future policy. The accessible book will be a valuable resource for undergraduate students in Social Policy, Health and Social Care, and Social Work, those taking advanced vocational qualifications in social care and practitioners.
Author :Great Britain. Parliamentary and Health Service Ombudsman Publisher : ISBN 13 :9781474124485 Total Pages :228 pages Book Rating :4.1/5 (244 download)
Book Synopsis Report on Selected Summaries of Investigations by the Parliamentary and Health Service Ombudsman by : Great Britain. Parliamentary and Health Service Ombudsman
Download or read book Report on Selected Summaries of Investigations by the Parliamentary and Health Service Ombudsman written by Great Britain. Parliamentary and Health Service Ombudsman and published by . This book was released on 2015 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Health Service Commissioner by : Great Britain. Health Service Commissioner
Download or read book Health Service Commissioner written by Great Britain. Health Service Commissioner and published by . This book was released on 1999 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Inquiry Into Matters Relating to the Investigation and Report of the Ombudsman on the Department of Health Complaints Unit and Its Director, Ms Walton by : Trevor Rees Morling
Download or read book Inquiry Into Matters Relating to the Investigation and Report of the Ombudsman on the Department of Health Complaints Unit and Its Director, Ms Walton written by Trevor Rees Morling and published by . This book was released on 1994 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :Great Britain: Parliamentary And Health Service Ombudsman Publisher : ISBN 13 :9780102989762 Total Pages : pages Book Rating :4.9/5 (897 download)
Book Synopsis Report on Selected Summaries of Investigations by the Parliamentary and Health Service Ombudsman by : Great Britain: Parliamentary And Health Service Ombudsman
Download or read book Report on Selected Summaries of Investigations by the Parliamentary and Health Service Ombudsman written by Great Britain: Parliamentary And Health Service Ombudsman and published by . This book was released on 2016 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Investigation Into the Conduct of the Complaints Unit of the Department of Health and of the Director, Ms Merrilyn Walton, in Respect of the Manner in which Complaints are Dealt With, with Particular Focus on Excessive Delays by : New South Wales. Office of the Ombudsman
Download or read book Investigation Into the Conduct of the Complaints Unit of the Department of Health and of the Director, Ms Merrilyn Walton, in Respect of the Manner in which Complaints are Dealt With, with Particular Focus on Excessive Delays written by New South Wales. Office of the Ombudsman and published by . This book was released on 1993 with total page 111 pages. Available in PDF, EPUB and Kindle. Book excerpt:
