Reflexive Communication In The Culturally Diverse Workplace

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Reflexive Communication in the Culturally Diverse Workplace

Author : John Kikoski
Publisher : Praeger
ISBN 13 : 9780899309552
Total Pages : 244 pages
Book Rating : 4.3/5 (95 download)

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Book Synopsis Reflexive Communication in the Culturally Diverse Workplace by : John Kikoski

Download or read book Reflexive Communication in the Culturally Diverse Workplace written by John Kikoski and published by Praeger. This book was released on 1996-07-22 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: America's rapid and drastically changing demographics pose new challenges to society and particularly to the workplace. Taking as their theme that The only antidote to stereotyping and discrimination is to know each other as individuals, the authors look carefully at the direction in which America is heading demographically and where it will be in the 21st century. They discuss what the workplace will be like and how it will be affected by the characteristics of the people who will comprise it. The essence of the problem, say the authors, is communication—the face-to-face interaction between people of different ethnicities, races, and genders. They may be speaking to each other but are not being heard. Exploring the relationship between culture, communication and management, this new research in management introduces and applies the theory of 'Reflexive Communication' and the microskills necessary for using it in day-to-day work situations. The authors lay out the patterns of culture-specific values and behaviors of the major demographic groups in the workplace—white males, women, African-Americans, Hispanics, and Asian Americans. In each of these chapters the authors apply their theory and show step-by-step how individuals within each group can be accessed and trained by the precepts of 'Reflexive Communication'. The book concludes with a thoughtful examination of the future of diversity and diversity training in America and reasserts the need for people of differing cultures to find ways to work together, not only for their own personal benefit, but for the benefit of their workplaces and organizations. The authors lay out the patterns of culture-specific values and behaviors of the major demographic groups in the workplace—white males, women, African Americans, Hispanics, and Asian Americans. In each of these chapters the authors apply their theory and show step-by-step how individuals within each group can be accessed and trained according to the precepts of 'Reflexive Communication'. The book concludes with a thoughtful examination of the future of diversity training in America and reasserts the need for people of differing cultures to find ways to work together, not only for their own personal benefit, but for the benefit of their workplaces and organizations.

EBOOK: Experiencing Intercultural Communication: An Introduction

Author : Judith Martin
Publisher : McGraw Hill
ISBN 13 : 0077146077
Total Pages : 277 pages
Book Rating : 4.0/5 (771 download)

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Book Synopsis EBOOK: Experiencing Intercultural Communication: An Introduction by : Judith Martin

Download or read book EBOOK: Experiencing Intercultural Communication: An Introduction written by Judith Martin and published by McGraw Hill. This book was released on 2013-07-16 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new Southern African edition of this popular introductory textbook offers students a practical and accessible framework for developing their intercultural communication skills. It provides a global perspective on intercultural communication while allowing students to contextualise their knowledge with relevant examples, applications and perspectives. Recognising that students in Southern African come from diverse cultural, ethnic and linguistic backgrounds, it provides discussion of issues and perspectives they can apply to everyday life and to broader contexts.

A Handbook of Corporate Communication and Public Relations

Author : Sandra Oliver
Publisher : Routledge
ISBN 13 : 1134314485
Total Pages : 479 pages
Book Rating : 4.1/5 (343 download)

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Book Synopsis A Handbook of Corporate Communication and Public Relations by : Sandra Oliver

Download or read book A Handbook of Corporate Communication and Public Relations written by Sandra Oliver and published by Routledge. This book was released on 2004-04-22 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: A bold addition to existing literature, this book provides an excellent overview of corporate communication. Taking an interdisciplinary approach, it offers readers the in-depth analysis required to truly understand corporate communication, corporate strategy and corporate affairs as well as the relevant public relations issues. With a refreshing new approach to this topic, the authors challenge reductionist views of corporate communication, providing persuasive evidence for the idea that without an organizational communication strategy, there is no corporate strategy. Written by an impressive list of international authorities, the text is well illustrated with contemporary case studies, drawing out the most pertinent best-practice outcomes of theoretically based applications. Its four sections cover: national communication international communication image, identity and reputation management the future for corporate communication theory and practice. This is an essential one-stop reference for all academics, practitioners and students seeking to understand corporate communication and public relations.

The Inquiring Organization

Author : Catherine Kikoski
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313059217
Total Pages : 208 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis The Inquiring Organization by : Catherine Kikoski

Download or read book The Inquiring Organization written by Catherine Kikoski and published by Bloomsbury Publishing USA. This book was released on 2004-07-30 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides the context and tools to create knowledge via a proven process of inquiry, questions, and conversation. It introduces the theoretical background to explain why, as well as the practical hands-on skills and processes to demonstrate how, to surface tacit knowledge—that which we know but which we have not yet made explicit in conversation, e.g., background, education, and experience—and create new knowledge in collaboration with colleagues. In the information economy, knowledge is an asset and a currency. The creation of new knowledge, therefore, enhances an organization's position in the marketplace. How do we create new knowledge? We don't do it by learning what is already known. The learning organization is already passé. Instead, we do it by inquirinq, which is a method of bringing tacit knowledge to the forefront of awareneness. The inquiring organization surfaces tacit knowledge, which is what its employees bring to the table—their background, education, experience, character, and judgment—and transforms that knowledge into new, explicit knowledge that can be transferred from one employee to another through conversation. That is true knowledge creation, and this book provides the tools, skills, techniques, and processes for executives and professionals in any field to accomplish this task in today's fluid environment.

The SOLVE Communication Method

Author : Joanne Yamauchi
Publisher : iUniverse
ISBN 13 : 0595428428
Total Pages : 238 pages
Book Rating : 4.5/5 (954 download)

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Book Synopsis The SOLVE Communication Method by : Joanne Yamauchi

Download or read book The SOLVE Communication Method written by Joanne Yamauchi and published by iUniverse. This book was released on 2009 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first handbook of a reality-based, values-communication style approach to solve communication issues among culturally diverse co-workers Introduction of The SOLVE Communication Method(TM)--a proven method of matching values and communication to reach your colleagues, managers, and clients Insights from American organizational experts of African /Black, Asian Pacific, European, Hispanic/Latino, and Native American/Alaskan Native heritages Hundreds of practical tips to prevent and treat communication breakdowns based on real-life examples

Cross-Cultural Management

Author : Jean-François Chanlat
Publisher : Routledge
ISBN 13 : 1135076464
Total Pages : 311 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Cross-Cultural Management by : Jean-François Chanlat

Download or read book Cross-Cultural Management written by Jean-François Chanlat and published by Routledge. This book was released on 2013-07-24 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: All cultures appear to share the belief that they do things ‘correctly’, while others, until proven otherwise, are assumed to be ignorant or barbaric. When people from different cultures work together and cannot take shared meanings for granted, managers face serious challenges. An individual’s parsing of an experience and its meaning may vary according to several cultural scales – national, professional, industrial and local. Awareness of cultural differences and the willingness to view them as a positive are therefore crucial assets. This edited textbook sets itself apart from existing cross-cultural management texts by highlighting to the reader the need to avoid both ethnocentrism and the belief in the universality of his or her own values and ways of thinking: the success of international negotiations and intercultural management depends on such openness and acceptance of real differences. It encourages the development of ‘nomadic intelligence’ and the creative use of a culture’s resources, according to a symbolic anthropology perspective. Through the essays and case studies in the chapters, readers will become aware of the intercultural dimension of business activities and better understand how they affect work. Cross-Cultural Management will help interested parties – students of business management, international relations and other disciplines, and business managers and other professionals – develop their ability to interact, take action and give direction in an intercultural context.

New Directions in Interpersonal Communication Research

Author : Sandi W. Smith
Publisher : SAGE
ISBN 13 : 1412959403
Total Pages : 721 pages
Book Rating : 4.4/5 (129 download)

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Book Synopsis New Directions in Interpersonal Communication Research by : Sandi W. Smith

Download or read book New Directions in Interpersonal Communication Research written by Sandi W. Smith and published by SAGE. This book was released on 2010 with total page 721 pages. Available in PDF, EPUB and Kindle. Book excerpt: Smith and Steven R.

Latino Talent

Author : Robert Rodriguez
Publisher : John Wiley & Sons
ISBN 13 : 0470125233
Total Pages : 240 pages
Book Rating : 4.4/5 (71 download)

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Book Synopsis Latino Talent by : Robert Rodriguez

Download or read book Latino Talent written by Robert Rodriguez and published by John Wiley & Sons. This book was released on 2007-11-09 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Latino Talent "Latino Talent is an invaluable resource for anyone interested in learning about Hispanic Americans in the workplace and in leveraging and maximizing their contributions. This unique book--written by an expert who's deeply respected in this field--provides a practical and compelling perspective on why organizations should continue to invest in developing?this?young and increasingly influential population segment."? --RAYMOND ARROYO, Chief Diversity Officer, Aetna Inc., and President,?PRIMER "Latino Talent is a must-read for diversity and HR executives who are responsible for Latino initiatives in their organizations. The book also provides justification as to why organizations need to raise the sense of urgency regarding their Latino-related workplace practices." --TIM RICHMOND, Vice President, Talent Acquisition, Abbott Laboratories "Latino Talent includes wonderful insights gleaned from practitioners in the field. Readers are exposed to corporate best practices when it comes to Latino talent management initiatives. The strategies and solutions provided in Latino Talent are proven, applicable, and deliver results." --ISAIAS ZAMARRIPA, Director, Talent Acquisition, General Mills Corporation "America has awakened to the large and growing Latino demographic in this country and now wants to tap into this fast-growing consumer base. The best way to make inroads into this demographic is by building your Latino talent pool so they can create successful programs that get results. Whether you're at a Fortune 1000 company, government agency, academic institution, or not-for-profit organization, you'll want to read this strategic approach to building your Latino leadership." --ABE TOMAS HUGHES II, CEO, Hispanic Alliance for Career Enhancement (HACE) "Employers interested in maximizing the contributions of Latinos in the workplace will find Latino Talent to be very useful and practical. In this book, Dr. Rodriguez has done extensive research to help companies and employees build bridges for understanding and inclusion." --JULIE FASONE HOLDER, Corporate Vice President, Human Resources, The Dow Chemical Company

The Latino Patient

Author : Nilda Chong
Publisher : Nicholas Brealey
ISBN 13 : 1941176100
Total Pages : 228 pages
Book Rating : 4.9/5 (411 download)

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Book Synopsis The Latino Patient by : Nilda Chong

Download or read book The Latino Patient written by Nilda Chong and published by Nicholas Brealey. This book was released on 2002-06-02 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: One book every health care professional needs! By 2030 Latinos will comprise roughly 20 percent of the population of the United States. Growing numbers of health professionals are realizing the importance of understanding Latino cultural values as they impact the clinical encounter. Such knowledge can enhance their ability to communicate with and treat Latino patients effectively and respectfully. The Latino Patient provides an in-depth exploration of Latino diversity, relevant cultural values, health status, beliefs, and practices; and effective communication strategies. The author has developed an original, practice-oriented model that leads the reader from greeting the patient to ultimately negotiating treatment. The book is hands-on and provides numerous vignettes gleaned from the author's experience. The Latino Patient should be high-priority reading for physicians, nurses, physician's assistants, therapists, clinical psychologists, social workers and other clinicians.

Factors to Consider in Blending Active and Reserve Manpower Within Military Units

Author : Harry Thie
Publisher : Rand Corporation
ISBN 13 : 0833040030
Total Pages : 154 pages
Book Rating : 4.8/5 (33 download)

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Book Synopsis Factors to Consider in Blending Active and Reserve Manpower Within Military Units by : Harry Thie

Download or read book Factors to Consider in Blending Active and Reserve Manpower Within Military Units written by Harry Thie and published by Rand Corporation. This book was released on 2007 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: A 2002 Department of Defense (DoD) report stated that the military services developed or adopted many innovative approaches to unit structures and organization as force size changed and operational tempo increased. The report suggested that organizational concepts leading to a more flexible, capable force must be implemented more broadly to better capitalize on the capabilities and strengths of the reserve components. In particular, such organizational concepts include blending active component (AC) and reserve component (RC) workforces in military units. We define blending as any arrangement or event that brings active and reserve manpower together within organizations for a common purpose. At the organizational level where mission work is actually done, there is interest in workforce integration between the components.

The Psychology of Working

Author : David Blustein
Publisher : Routledge
ISBN 13 : 1135629242
Total Pages : 406 pages
Book Rating : 4.1/5 (356 download)

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Book Synopsis The Psychology of Working by : David Blustein

Download or read book The Psychology of Working written by David Blustein and published by Routledge. This book was released on 2013-01-11 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this original and major new work, David Blustein places working at the same level of attention for social and behavioral scientists and psychotherapists as other major life concerns, such as intimate relationships, physical and mental health, and socio-economic inequities. He also provides readers with an expanded conceptual framework within which to think about working in human development and human experience. As a result, this creative new synthesis enriches the discourse on working across the broad spectrum of psychology's concerns and agendas, and especially for those readers in career development, counseling, and policy-related fields. This textbook is ideal for use in graduate courses on counseling and work or vocational counseling.

Leadership and the Force of Love

Author : John R. Hoyle
Publisher : Corwin Press
ISBN 13 : 9780761978718
Total Pages : 140 pages
Book Rating : 4.9/5 (787 download)

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Book Synopsis Leadership and the Force of Love by : John R. Hoyle

Download or read book Leadership and the Force of Love written by John R. Hoyle and published by Corwin Press. This book was released on 2001-11-06 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using real-world examples and an engaging approach to effective leadership, the author illustrates the key to success in any industry, whether the setting is the classroom or the boardroom. This book is a profound yet straightforward exploration of how leaders can inspire others to greatness through these six key actions: Visioning; Communicating; Teamworking; Empowering; Mentoring; Evaluating. Though educators are frequently faced with the challenges of politics, hostility, selfishness, and violence, he demonstrates that overcoming these obstacles requires teamwork, motivation, empowerment, and communication. While many have written about moral leadership, the notion of leading with love has been largely ignored. The author discusses the implications for love in leadership and affirms once and for all that if you can't love you can't lead.

Gender, Race, and Ethnicity in the Workplace

Author : Margaret Foegen Karsten
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313054908
Total Pages : 918 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Gender, Race, and Ethnicity in the Workplace by : Margaret Foegen Karsten

Download or read book Gender, Race, and Ethnicity in the Workplace written by Margaret Foegen Karsten and published by Bloomsbury Publishing USA. This book was released on 2006-07-30 with total page 918 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite tremendous strides that have led to increasing numbers of women and minorities entering the workplace and achieving positions of power and influence, there is still much ground to be gained. Blending theory and practice, statistics and analysis, this three-volume set presents the latest research from the fields of management, sociology, psychology, law, and public policy to shed new light on the dynamics of gender and race/ethnicity in the workplace. The first volume details the corporate paths of women and minorities to date, highlighting continuing challenges and gaps. Volumes 2 and 3 tackle such complex issues as: corporation socialization and how it excludes women and minorities; the impact of affirmative action decisions on practice and policy; the fine line between office romance and sexual harassment; and work-life balance. These volumes also showcase innovative practices in promoting diversity and leadership development. Featuring contributions from such influential authors as Nancy Adler, Gail Evans, and Gary Powell, this set presents a unique collection of perspectives on the dynamics of race, ethnicity, and gender in the workplace, and considers how they both reflect and reinforce the culture at large. Since women were first admitted to the Harvard-Radcliffe business program in 1959, they have made remarkable progress in assuming leadership and management positions traditionally held by white men; more recently, African-, Asian-, Hispanic-, and Native-American women and men have joined the professional realm in increasing numbers —with profound implications for organizations. Nevertheless, the statistics still tell a discouraging story: women make up nearly 50 percent of the workforce, but only 16 percent of the corporate officer pool in America's 500 largest companies; for every dollar a white man earns, a black man earns 76 cents; in a recent survey, 70 percent of women cited lack of an influential mentor as a key obstacle to attaining business success. The leading business experts assembled here consider what is behind these statistics and what can be done to change the culture that creates them. Blending theory and practice, statistics and analysis, this three-volume set presents the latest research from the fields of management, sociology, psychology, law, and public policy to shed new light on the dynamics of gender and race/ethnicity in the workplace. The first volume details the corporate paths of women and minorities to date, highlighting continuing challenges and gaps. Volumes 2 and 3 tackle such complex issues as: socialization and how it excludes women and minorities; the impact of affirmative action decisions on practice and policy; the fine line between office romance and sexual harassment; the depth of racial and gender stereotypes; work-life balance; and unwritten codes of power and influence. These volumes also showcase innovative practices in promoting diversity and leadership development. Featuring contributions from such influential authors as Nancy Adler, Gail Evans, and Gary Powell, this set presents a unique collection of perspectives on the dynamics of race, ethnicity, and gender in the workplace, and considers how they both reflect and reinforce the culture at large.

International and Multicultural Organizational Communication

Author : George Cheney
Publisher : Hampton Press (NJ)
ISBN 13 :
Total Pages : 312 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis International and Multicultural Organizational Communication by : George Cheney

Download or read book International and Multicultural Organizational Communication written by George Cheney and published by Hampton Press (NJ). This book was released on 2005 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on the current research on and implications of globalization for social organizations and the study of organizational communication. The chapters are wide-ranging in terms of how they approach international and intercultural issues. The authors draw on a wide range of literatures: international development, international migration, postcolonialism, and social movements. The organizations studied represent all major sectors and a variety of national and ethnic contexts and the chapters feature empirical, interpretive and critical postures toward research and engage practical as well as theoretical issues. The authors reflect on the changing shapes of organizations and institutions in today's world.

Gender in Communication

Author : Catherine Helen Palczewski
Publisher : SAGE Publications
ISBN 13 : 1071894978
Total Pages : 354 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Gender in Communication by : Catherine Helen Palczewski

Download or read book Gender in Communication written by Catherine Helen Palczewski and published by SAGE Publications. This book was released on 2022-11-29 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gender in Communication: A Critical Introduction embraces the full range of diverse gender identities and expressions to explore how gender influences communication, as well as how communication shapes our concepts of gender for the individual and for society at large. Authors Catherine Helen Palczewski, Danielle D. McGeough, and Victoria Pruin DeFrancisco equip readers with the critical analysis tools to form their own conclusions about the ever changing processes of gender in communication. This comprehensive gender communication book is the first to extensively address the roles of religion, the gendered body, single-sex education, an institutional analysis of gender construction, social construction theory, and more. The Fourth Edition has streamlined the text to make it more accessible to students without sacrificing the sophistication of the book′s trademark intersectional approach.

Tapping Diverse Talent in Aviation

Author : Mary Ann Turney
Publisher : Routledge
ISBN 13 : 1351896148
Total Pages : 241 pages
Book Rating : 4.3/5 (518 download)

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Book Synopsis Tapping Diverse Talent in Aviation by : Mary Ann Turney

Download or read book Tapping Diverse Talent in Aviation written by Mary Ann Turney and published by Routledge. This book was released on 2017-03-02 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: It has seldom been more critical for the aviation industry to evaluate the future employee talent pool. Projected skills shortages, new security concerns, and the cost of training have generated a pressing need for aviation training professionals to find and develop new and diverse talent - capable of safe, informed and accurate communication. This intelligent and topical new book provides succinct and authoritative research-based information to assist decision-makers plan the changes required to training facilities, materials and methods, and in the reinforcement and assessment of the training environment itself. It will spark considerable interest among airline management personnel, collegiate flight training programs, military training contractors, and governmental agencies and serve as a text for collegiate aviation programs and as a valuable knowledge base reference for practitioners. Including comprehensive data on future world workforce composition and demographic projections for the next decade, it examines the key issues of increasing cultural diversity and the measures required in the training of women and minorities. Topics covered include: culture and inter-group relationships; values and orientation in mixed crews; non-native English speakers; gender, leadership, and training; learning styles and preferences; mentoring and role models; learning style preferences and training outcomes; and nonverbal communication.

Marketing Communication

Author : Richard J. Varey
Publisher : Psychology Press
ISBN 13 : 9780415230407
Total Pages : 420 pages
Book Rating : 4.2/5 (34 download)

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Book Synopsis Marketing Communication by : Richard J. Varey

Download or read book Marketing Communication written by Richard J. Varey and published by Psychology Press. This book was released on 2002 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providing a fresh and innovative framework for the management of marketing communication processes, this textbook shifts the focus from message-making to relationship-building, focusing on a planned, integrated marketing communication programme.