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Quality Management Value Creation And The Digital Economy
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Book Synopsis Quality Management, Value Creation, and the Digital Economy by : Joanna Rosak-Szyrocka
Download or read book Quality Management, Value Creation, and the Digital Economy written by Joanna Rosak-Szyrocka and published by Taylor & Francis. This book was released on 2023-07-21 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the conditions of the modern market economy, in which globalization and competition are rife, quality is of great importance for determining a company's position in the market. The changing and complex economic reality is shaping new market patterns while modern technologies influence purchasing decisions. This book presents an effective and novel framework for creating value in Industry 4.0 conditions by building a smart enterprise model using quality management theories. The book explores tools and platforms that can be utilized to contribute to the creation of the ideal quality for demanding customers, using case studies from international contributors. It proposes novel architectures that drive economically viable production and services businesses, addressing unique Industry 4.0 and 5.0 solutions in Internet of Things (IoT) that involve the entire spectrum of analysis, with a special focus on lean methodologies and cybersecurity. This original book will be valuable reading for researchers and scholars in the areas of quality management, manufacturing, production, and operations management.
Book Synopsis Quality Management, Value Creation, and the Digital Economy by : Joanna Rosak-Szyrocka
Download or read book Quality Management, Value Creation, and the Digital Economy written by Joanna Rosak-Szyrocka and published by Taylor & Francis. This book was released on 2023-07-21 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the conditions of the modern market economy, in which globalization and competition are rife, quality is of great importance for determining a company's position in the market. The changing and complex economic reality is shaping new market patterns while modern technologies influence purchasing decisions. This book presents an effective and novel framework for creating value in Industry 4.0 conditions by building a smart enterprise model using quality management theories. The book explores tools and platforms that can be utilized to contribute to the creation of the ideal quality for demanding customers, using case studies from international contributors. It proposes novel architectures that drive economically viable production and services businesses, addressing unique Industry 4.0 and 5.0 solutions in Internet of Things (IoT) that involve the entire spectrum of analysis, with a special focus on lean methodologies and cybersecurity. This original book will be valuable reading for researchers and scholars in the areas of quality management, manufacturing, production, and operations management.
Book Synopsis Aspects of Quality Management in Value Creating in the Industry 5.0 Way by : Mohamed Abouhawwash
Download or read book Aspects of Quality Management in Value Creating in the Industry 5.0 Way written by Mohamed Abouhawwash and published by CRC Press. This book was released on 2024-10-01 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: Industry 5.0 suggests a new stage of industrial growth that expands upon earlier stages of industrialization, emphasizing human-centered approaches to technology and digital sustainability. With its innovative approach, Industry 5.0 will contribute to the resolution of the manufacturing–social need mismatch issue. In contrast to other industrial revolutions that placed more emphasis on the financial aspects of sustainability, the Industry 5.0 vision places more emphasis on social demands and human centricity. This book Aspects of Quality Management in Value Creating in the Industry 5.0 Way focuses on the challenges that companies in the field of quality management in Industry 5.0 face, particularly in relation to client value aspects. The book devotes a lot of space to the issues of client satisfaction, cybersecurity, e-commerce, TQM, and collaborative work between robots and humans in the company. Features: Characterizes the new role of value for customer 5.0 in the augmented era Analyzes the collaborative work between robots and humans in Industry 5.0 conditions Investigates the complex relationship between satisfaction, awareness, perception, attitude, and demographics, as well as examining how technological advances and market performance impact client satisfaction Includes: E-client in the cyber-security aspect Multi-Agent Technology (MAT) to maintain Total Quality Management (TQM) in manufacturing and MAT’s role in TQM A novel structure for innovation, "Innovation Control (IC)," to integrate creative thinking and business strategy Industry 5.0 inside the automotive sector Technetronic Education (TE) in Industry 5.0: advantages, challenges, and implications Ethical aspects and challenges associated with developing technologies This book Aspects of Quality Management in Value Creating in the Industry 5.0 Way serves as a future road map, guiding readers through the complexities of industrial progress. Academic researchers, along with senior undergraduate and graduate students, are the primary target audience.
Download or read book Beyond Digital written by Paul Leinwand and published by Harvard Business Press. This book was released on 2022-01-04 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two world-renowned strategists detail the seven leadership imperatives for transforming companies in the new digital era. Digital transformation is critical. But winning in today's world requires more than digitization. It requires understanding that the nature of competitive advantage has shifted—and that being digital is not enough. In Beyond Digital, Paul Leinwand and Matt Mani from Strategy&, PwC's global strategy consulting business, take readers inside twelve companies and how they have navigated through this monumental shift: from Philips's reinvention from a broad conglomerate to a focused health technology player, to Cleveland Clinic's engagement with its broader ecosystem to improve and expand its leading patient care to more locations around the world, to Microsoft's overhaul of its global commercial business to drive customer outcomes. Other case studies include Adobe, Citigroup, Eli Lilly, Hitachi, Honeywell, Inditex, Komatsu, STC Pay, and Titan. Building on a major new body of research, the authors identify the seven imperatives that leaders must follow as the digital age continues to evolve: Reimagine your company's place in the world Embrace and create value via ecosystems Build a system of privileged insights with your customers Make your organization outcome-oriented Invert the focus of your leadership team Reinvent the social contract with your people Disrupt your own leadership approach Together, these seven imperatives comprise a playbook for how leaders can define a bolder purpose and transform their organizations.
Book Synopsis Management of Technology Innovation and Value Creation by : Mostafa Hashem Sherif
Download or read book Management of Technology Innovation and Value Creation written by Mostafa Hashem Sherif and published by World Scientific. This book was released on 2008 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt: The International Association for Management of Technology (IAMOT) is one of the largest scientific associations dealing with the education, research and application of management of technology. The annual conferences held by IAMOT assemble the most important scientists and experts in the field. The 16th conference held in 2007 included papers by experts from 32 countries. This book compiles the best of those papers presented at the conference. It covers topics and issues related to the knowledge economy, commercialization of knowledge, green technologies, and sustainable development.
Book Synopsis Social and Economic Transformation in the Digital Era by : Georgios I. Doukidis
Download or read book Social and Economic Transformation in the Digital Era written by Georgios I. Doukidis and published by IGI Global. This book was released on 2004-01-01 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Researchers, business people and policy makers have recognized the importance of addressing technological, economic and social impacts in conjunction. For example, the rise and fall of the dot-com hype depended on the strength of the business model, on the technological capabilities avalable to firms and on the readiness of the society and economy, at large, to sustain a new breed of business activity. Social and Economic Transformation in the Digital Era addresses this challenge by assembling the latest thinking of leading researchers and policy makers in key subject areas of the information society and presents innovative business models, case studies, normative theories and social explanations.
Book Synopsis Quality Management by : John Beckford
Download or read book Quality Management written by John Beckford and published by Taylor & Francis. This book was released on 2022-08-19 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality Management: Reconsidered for the Digital Economy continues to provide a one-stop-shop for anyone studying the theory and practice of quality management. Exploring the essentials of management theory and the work of the ‘quality gurus’ who have formed the foundation of current practice, this new edition builds upon the previous editions’ unique critical perspective of quality. Key management practices are considered and extended, including lean thinking, systems methodologies, business process reengineering, organisational learning and intelligent organisations and service quality management. This edition plays particularly close attention throughout to the impact of the 4th Industrial Revolution on quality management, revisiting the meaning of ‘quality’ in an automated and data-driven world. Throughout, case studies have been rewritten including new examples from emerging economies, and practical tools incorporated to enhance learning and application. Replete with examples, vignettes and diagrams, this comprehensive textbook is ideal for those new to the field of quality management and for students on advanced undergraduate and postgraduate courses in Operations Management. Online resources include chapter-by-chapter PowerPoint slides and a test bank of questions.
Book Synopsis Handbook of Research on Managing Information Systems in Developing Economies by : Boateng, Richard
Download or read book Handbook of Research on Managing Information Systems in Developing Economies written by Boateng, Richard and published by IGI Global. This book was released on 2020-04-17 with total page 695 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technology provides accessibility otherwise unavailable to the people who can benefit from it the most. As new digital tools become less expensive and more widely available, research and real-world cases that examine the union between emergent countries and information systems are essential in determining the next steps for these nations. The Handbook of Research on Managing Information Systems in Developing Economies is a pivotal reference source that explores the effects of technological data handling within developing economies. Covering a broad range of topics such as emerging digital technologies, socio-economic development, and technology startups, this book is ideally designed for software programmers, policymakers, practitioners, educators, academicians, students, and researchers.
Book Synopsis Encyclopedia of Information Science and Technology, First Edition by : Khosrow-Pour, D.B.A., Mehdi
Download or read book Encyclopedia of Information Science and Technology, First Edition written by Khosrow-Pour, D.B.A., Mehdi and published by IGI Global. This book was released on 2005-01-31 with total page 3807 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive coverage of critical issues related to information science and technology.
Book Synopsis Superior Customer Value by : Art Weinstein
Download or read book Superior Customer Value written by Art Weinstein and published by Routledge. This book was released on 2018-12-07 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Superior Customer Value is a state-of-the-art guide to designing, implementing and evaluating a customer value strategy in service, technology and information-based organizations. A customer-centric culture provides focus and direction for an organization, driving and enhancing market performance. By benchmarking the best companies in the world, Weinstein shows students and marketers what it really means to create exceptional value for customers in the Now Economy. Learn how to transform companies by competing via the 5-S framework – speed, service, selection, solutions and sociability. Other valuable tools such as the Customer Value Funnel, Service-Quality-Image-Price (SQIP) framework, SERVQUAL, and the Customer Value/Retention Model frame the reader’s thinking on how to improve marketing operations to create customer-centered organizations. This edition features a stronger emphasis on marketing thinking, planning and strategy, as well as new material on the Now Economy, millennials, customer obsession, business models, segmentation and personalized marketing, customer experience management and customer journey mapping, value pricing, customer engagement, relationship marketing and technology, marketing metrics and customer loyalty and retention. Built on a solid research basis, this practical and action-oriented book will give students and managers an edge in improving their marketing operations to create superior customer experiences.
Book Synopsis The Development of Quality Management Toward Customer Value Creation by : Djoko Setijono
Download or read book The Development of Quality Management Toward Customer Value Creation written by Djoko Setijono and published by . This book was released on 2008 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Handbook of Industrial Engineering by : Gavriel Salvendy
Download or read book Handbook of Industrial Engineering written by Gavriel Salvendy and published by John Wiley & Sons. This book was released on 2001-05-25 with total page 2846 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unrivaled coverage of a broad spectrum of industrial engineering concepts and applications The Handbook of Industrial Engineering, Third Edition contains a vast array of timely and useful methodologies for achieving increased productivity, quality, and competitiveness and improving the quality of working life in manufacturing and service industries. This astoundingly comprehensive resource also provides a cohesive structure to the discipline of industrial engineering with four major classifications: technology; performance improvement management; management, planning, and design control; and decision-making methods. Completely updated and expanded to reflect nearly a decade of important developments in the field, this Third Edition features a wealth of new information on project management, supply-chain management and logistics, and systems related to service industries. Other important features of this essential reference include: * More than 1,000 helpful tables, graphs, figures, and formulas * Step-by-step descriptions of hundreds of problem-solving methodologies * Hundreds of clear, easy-to-follow application examples * Contributions from 176 accomplished international professionals with diverse training and affiliations * More than 4,000 citations for further reading The Handbook of Industrial Engineering, Third Edition is an immensely useful one-stop resource for industrial engineers and technical support personnel in corporations of any size; continuous process and discrete part manufacturing industries; and all types of service industries, from healthcare to hospitality, from retailing to finance. Of related interest . . . HANDBOOK OF HUMAN FACTORS AND ERGONOMICS, Second Edition Edited by Gavriel Salvendy (0-471-11690-4) 2,165 pages 60 chapters "A comprehensive guide that contains practical knowledge and technical background on virtually all aspects of physical, cognitive, and social ergonomics. As such, it can be a valuable source of information for any individual or organization committed to providing competitive, high-quality products and safe, productive work environments."-John F. Smith Jr., Chairman of the Board, Chief Executive Officer and President, General Motors Corporation (From the Foreword)
Book Synopsis Key Challenges And Opportunities For Quality, Sustainability And Innovation In The Fourth Industrial Revolution: Quality And Service Management In The Fourth Industrial Revolution - Sustainability And Value Co-creation by : Su Mi Dahlgaard-park
Download or read book Key Challenges And Opportunities For Quality, Sustainability And Innovation In The Fourth Industrial Revolution: Quality And Service Management In The Fourth Industrial Revolution - Sustainability And Value Co-creation written by Su Mi Dahlgaard-park and published by World Scientific. This book was released on 2020-12-23 with total page 535 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can companies survive and prosper in the new economic age of the 4th Industrial Revolution? This book collects a variety of cases and quality management strategies for companies to put in place in the face of Industry 4.0. It argues that organizations that practice good quality management throughout the whole organization, and focus on satisfying their customers, employees and other stakeholders better than their competitors, are well equipped with the necessary capabilities to survive. It is a must read book for academicians, practitioners, managers and students interested in learning about the quality management philosophy, principles, tools and methods to be used in building a sustainable future where the challenges of the 4th Industrial Revolution — Industry 4.0 —are regarded and used as opportunities for survival and further growth.
Book Synopsis Virtual and Innovative Quality Management Across the Value Chain by : Marc Helmold
Download or read book Virtual and Innovative Quality Management Across the Value Chain written by Marc Helmold and published by Springer Nature. This book was released on 2023-06-07 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides professionals and academics with a holistic and practical approach to virtual and innovative quality management (QM) throughout the business value chain. It describes how to manage the value change from the supply side combining all functions of the value chain and contains best practices in performance, particularly in the production, trading, service, and information industries. It explores such topics as integrated management systems (IMS), extended reality, artificial intelligence, and environmental social governance (ESG). Industry examples and case studies are used to reveal the diversity of opportunities for QM methodologies and principles. This book is an ideal guide for professionals and practitioners who wish to incorporate QM concepts to achieve a competitive advantage across all business functions.
Book Synopsis Deep in Crisis: The Uncertain Future of the Quality Profession by : Mohamed Zairi
Download or read book Deep in Crisis: The Uncertain Future of the Quality Profession written by Mohamed Zairi and published by Independently Published. This book was released on 2018-10-12 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Deep In Crisis" book describes the malaise that currently exists in the Quality Profession and examines in a rigorous way the emerging challenges, the characteristics of the new global business world greatly facilitated by the digital revolution.The quality profession is currently in turmoil. It is searching for a new form of impetus, whilst also trying to tackle the deep crisis it finds itself in. Indeed, immediately after celebrating a century of great impacts at all levels, in a consistent and highly innovative manner, the quality revolution seems to have dried up, and is struggling to cope with the various radical changes surrounding us at the political, economic and social level. The legacy of the quality revolution is undoubtedly extremely vivid in the minds of top executives, quality managers, scholars and experts in the quality field. The problem, however, has been the inability to challenge the relevance of specific tools and techniques, concepts and theories in light of the wider macro changes that have taken place at an unprecedented pace. Certainly, if one looks at the macro changes that are constantly redefining the business world and also our lives, none of the suppositions assumed by the quality professions have been evidently present in the new and modern world. Furthermore, none of the experiences which have been cumulatively delivered to a stellar standard in all walks of life can be made adaptable and relevant in the context of a digital world where the emphasis on value creation has radically changed. The obsession with products and services in terms of developing them, improving the processes for manufacturing or production and expediting delivery to the end customer, can now be viewed as a naive and narrow way of looking at value creation. The envelope for this value creation has been to minimize variation, optimize performance, tackle costs through lean and Six Sigma principles, and assume that the impact generated will lead to superior excellence standards and enable the organisations concerned to feel that they are competing at a high level. Product orientation has in fact been superseded by a significant focus on services and even service orientation has been superseded by customer orientation, where the emphasis on customer experience has become the norm. Furthermore, customer orientation is now being superseded by market orientation, where business models themselves are being redefined in order to adapt to significant changes taking place, particularly through disruptive technologies in the form of smart mobile and the advent of the internet. It is therefore relevant and appropriate to ask several questions about the lack of clarity of the quality profession, in terms of validating the relevance of the philosophies, principles and tools being advocated. Further questions relate to the kind of contribution that the profession is expected to make, can make, and will confidently deliver in light of the various transformations taking place, in particular within the industrial revolutions. Q1. To what extent has the quality profession managed to adapt its concepts and principles by placing the shift away from products to services? Q2. Has the quality profession realised that the pursuit of measuring customer satisfaction maybe futile and limiting at best? Q3. In light of the recent development in customer experience as the holy grail for focusing on customers, what has the quality profession developed in terms of concepts, philosophies and tools that will help organisations develop their capability to get closer to their customers and understand their needs and requirements in a much better way, and therefore, impact on them much more significantly than in the context of product or service orientated eras?
Download or read book Electronic Government written by and published by . This book was released on 2008 with total page 814 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This collection meets the need for quality, authoritative research in this domain with an authoritative collection. Studies from the electronic government researchers worldwide enable libraries in academic, government, and other settings to provide a collection on topics like digital government, electronic justice, government-to-government, information policy, and cyber-infrastructure research and methodologies"--Provided by publisher.
Book Synopsis Strategic Value Management by : Marek Jablonski
Download or read book Strategic Value Management written by Marek Jablonski and published by Nova Science Publishers. This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The issue of value-based management is present in many areas of business and management. Value as an economic category determines strategic choices, the investment attractiveness of business models, competitive advantage, and the effectiveness and efficiency of the organization. Value is a key factor that determines the occurrence of business transactions. It is subject to valuation in terms of company purchases and sales, mergers or restructuring. It determines the rationality of designing business models. A value proposition is a factor that determines whether a company with a particular business model will succeed or not. Value is also important in non-profit organizations and building smart cities. It is everywhere. The exchange of value is the basis for an economic and social approach to the modern economy. The dynamic perspective of value-based management is particularly evident in the emergence of new concepts related to the Digital Economy. New trends in value migration, value capture, and value retention are the features of a network economy, where the exchange of value has not only an economic aspect, but a social aspect above all. Difficulties in valuing companies in the digital economy are unambiguous. Intangible values are currently a decisive factor in shaping the approach to building new and innovative business models. The reason for deciding to produce a book entitled Strategic Value Management and the Dynamic Perspective was due to the great interest in scientific research concerning this area. Substantial needs in the field of discovering the determinants responsible for effective value-based management also result from the needs of business practice. Therefore, the monograph issued to the readers is highly interdisciplinary. It presents the findings of scientific research and the analyses of authors from many research centers. The authors of individual chapters, indicating modern trends and directions of the development of value-based management, prove how broad the concept is and how important it is in terms of contemporary management. This book is intended for management theoreticians and business practitioners interested in effective value-based management in a dynamically changing environment. It can also be an inspiration for business consultants in terms of the implementation of the modern concepts of value-based management in modern companies.
