Putting People First: Creating the citizens' charter

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Publisher :
ISBN 13 : 9789710383849
Total Pages : pages
Book Rating : 4.3/5 (838 download)

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Book Synopsis Putting People First: Creating the citizens' charter by :

Download or read book Putting People First: Creating the citizens' charter written by and published by . This book was released on 2009 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

From Citizen's Charter to Public Service Guarantees

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Publisher : The Stationery Office
ISBN 13 : 9780215522085
Total Pages : 48 pages
Book Rating : 4.5/5 (22 download)

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Book Synopsis From Citizen's Charter to Public Service Guarantees by : Great Britain: Parliament: House of Commons: Public Administration Select Committee

Download or read book From Citizen's Charter to Public Service Guarantees written by Great Britain: Parliament: House of Commons: Public Administration Select Committee and published by The Stationery Office. This book was released on 2008 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: From citizen's charter to public service Guarantees : Entitlements to public services, twelfth report of session 2007-08, report, together with formal Minutes

The Official History of the British Civil Service

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Publisher : Routledge
ISBN 13 : 0429894767
Total Pages : 414 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis The Official History of the British Civil Service by : Rodney Lowe

Download or read book The Official History of the British Civil Service written by Rodney Lowe and published by Routledge. This book was released on 2020-05-07 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: This second volume of The Official History of the British Civil Service explores the radical restructuring of the Civil Service that took place during the Thatcher and Major premierships from 1982 until 1997, after a period of confusion and disagreement about its future direction. The book brings a much-needed historical perspective to the development of the ‘new public management’, in which the UK was a world-leader, and considers difficult questions about the quality of democratic governance in Britain and the constitutional position of its Civil Service. Based on extensive research using government papers and interviews with leading participants, it concentrates on attempts to reform the Civil Service from the centre. In doing so, it has important lessons to offer all those, both inside and outside the UK, seeking to improve the quality, efficiency and accountability of democratic governance. Particular light is shed on the origins of such current concerns as: The role of special advisers The need for a Prime Minister’s Department The search for cost efficiency Accountability to Parliament and its Select Committees Civil Service policy-making capacity and implementation capability. This book will be of much interest to students of British history, government and politics, and public administration.

Human Resource Management

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Publisher : Bloomsbury Publishing
ISBN 13 : 113703601X
Total Pages : 430 pages
Book Rating : 4.1/5 (37 download)

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Book Synopsis Human Resource Management by : Karen Legge

Download or read book Human Resource Management written by Karen Legge and published by Bloomsbury Publishing. This book was released on 2020-06-04 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt: This best-selling text in the Management Work and Organisations series analyses personnel management and HRM from a critical perspective, questioning their place in the labour process and broader socio-politico-economic context. It provides a refreshing and original look at the major debates surrounding HRM and has been widely adopted as a recommended text for a variety of postgraduate HRM and Industrial relations courses.

Governance in South Asia

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Publisher : Routledge
ISBN 13 : 1315394243
Total Pages : 208 pages
Book Rating : 4.3/5 (153 download)

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Book Synopsis Governance in South Asia by : Rumki Basu

Download or read book Governance in South Asia written by Rumki Basu and published by Routledge. This book was released on 2016-11-03 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a nuanced analysis of governance in South Asia. It examines a range of themes including civil service reforms, women and development, environmental governance and public sector programmes, together with the impact of globalization on local issues and its influence on governance in the region. Through grass-roots studies, the volume also traces how the last 20 years have seen a social and economic resurgence in South Asia – transiting from stages of poverty, low growth rates, illiteracy and poor health to flourishing economies, improved savings, greater investments and stronger human development indicators. Drawing on extensive fieldwork, this book will be of great interest to scholars of politics and public administration, development studies, labour studies, and sociology and social anthropology. It will also be useful to practitioners in the field, NGOs and civil servants.

Introduction to the English Legal System 2015-2016

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Publisher : Oxford University Press, USA
ISBN 13 : 0198729278
Total Pages : 345 pages
Book Rating : 4.1/5 (987 download)

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Book Synopsis Introduction to the English Legal System 2015-2016 by : Martin Partington

Download or read book Introduction to the English Legal System 2015-2016 written by Martin Partington and published by Oxford University Press, USA. This book was released on 2015 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text offers a lively analysis of the issues which currently face the English legal system, but without getting into the level of detail found in other texts.

Putting People First

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Publisher :
ISBN 13 :
Total Pages : 182 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Putting People First by : Pandelani Mathoma

Download or read book Putting People First written by Pandelani Mathoma and published by . This book was released on 2000 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Introduction to the English Legal System

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Publisher : Oxford University Press, USA
ISBN 13 : 0198704224
Total Pages : 337 pages
Book Rating : 4.1/5 (987 download)

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Book Synopsis Introduction to the English Legal System by : Martin Partington

Download or read book Introduction to the English Legal System written by Martin Partington and published by Oxford University Press, USA. This book was released on 2014 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you new to studying law? You've decided to study one of the most fascinating and intellectually stimulating subjects - law. Whether you're working towards a law degree or studying law as part of another subject, Introduction to the English Legal System is your ideal starting point. Right from the word go, Martin Partington enlivens and clarifies the legal system, and explains the central role it plays in society. Do you want to think critically about the world in which you live? What is the purpose of law? Whose interests does the law favour? Consolidating over 40 years' experience in the law, Martin Partington will challenge your assumptions about the English legal system, and encourage you to question how far it meets the demands placed upon it. Are you aware of contemporary debates on the legal system? Annually updated, Introduction to the English Legal System discusses all the latest debates and issues that will affect you during your studies and looking ahead to your career. Interview podcasts, discussion questions and more can be found on the accompanying author blog and Online Resource Centre.

Liu Xiaobo, Charter 08 and the Challenges of Political Reform in China

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Publisher : Hong Kong University Press
ISBN 13 : 9888139061
Total Pages : 395 pages
Book Rating : 4.8/5 (881 download)

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Book Synopsis Liu Xiaobo, Charter 08 and the Challenges of Political Reform in China by : Jean-Philippe Béja

Download or read book Liu Xiaobo, Charter 08 and the Challenges of Political Reform in China written by Jean-Philippe Béja and published by Hong Kong University Press. This book was released on 2012-06-01 with total page 395 pages. Available in PDF, EPUB and Kindle. Book excerpt: In December 2008 some 350 Chinese intellectuals published a manifesto calling for reform of the Chinese constitution and an end to one-party rule. Known as "Charter 08," the manifesto has since been signed by more than 10,000 people. One of its authors, Liu Xiaobo, was awarded the Nobel Peace Prize in 2010 but has remained in prison since 2009 for subversive crimes. This collection of essays—the first of its kind in English—examines the trial of Liu Xiaobo, the significance and impact of Charter 08, and the prospects for reform in China. The essays include contributions from legal and political experts from around the world, an account of Liu's trial by his defence lawyers, and a passionate—and ultimately optimistic—account of resistance, repression and political change by the human rights lawyer Teng Biao.

Introduction to the English Legal System 2017-2018

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Publisher : Oxford University Press
ISBN 13 : 019880248X
Total Pages : 355 pages
Book Rating : 4.1/5 (988 download)

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Book Synopsis Introduction to the English Legal System 2017-2018 by : Martin Partington

Download or read book Introduction to the English Legal System 2017-2018 written by Martin Partington and published by Oxford University Press. This book was released on 2017 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text offers a lively analysis of the issues which currently face the English legal system, but without getting into the level of detail found in other texts.

Introduction to the English Legal System 2016-17

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Publisher : Oxford University Press
ISBN 13 : 0198758804
Total Pages : 361 pages
Book Rating : 4.1/5 (987 download)

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Book Synopsis Introduction to the English Legal System 2016-17 by : Martin Partington

Download or read book Introduction to the English Legal System 2016-17 written by Martin Partington and published by Oxford University Press. This book was released on 2016 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text offers a lively analysis of the issues which currently face the English legal system, but without getting into the level of detail found in other texts.

Marketing Management and Communications in the Public Sector

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Publisher : Routledge
ISBN 13 : 1136504591
Total Pages : 273 pages
Book Rating : 4.1/5 (365 download)

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Book Synopsis Marketing Management and Communications in the Public Sector by : Martial Pasquier

Download or read book Marketing Management and Communications in the Public Sector written by Martial Pasquier and published by Routledge. This book was released on 2012-03-12 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fields of marketing and communication have become increasingly important for modern public administrations in recent years but the focus on these subjects has been geared mainly towards the generation of outputs, leaving somewhat behind the analysis and deeper reflections on the impact they make and their limitations. This book provides a thorough overview of the major concepts in marketing and communication which is done by utilizing an exclusive and decisive public-sector approach, with an unambiguous international outlook. The possibilities and limits of the application of marketing and communication, from strategic aspects to the more concrete questions of instruments and implementation, are discussed and if the realities of the public sector are the key to any understanding of marketing and communication, the international scene is the only possible ground to do this in. Aided by a multitude of pedagogical features, Marketing Management and Communications in the Public Sector is a key read for all students, practitioners and scholars working or studying in this field.

Introduction to the English Legal System 2019-2020

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Publisher : Oxford University Press, USA
ISBN 13 : 0198838832
Total Pages : 365 pages
Book Rating : 4.1/5 (988 download)

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Book Synopsis Introduction to the English Legal System 2019-2020 by : Martin Partington

Download or read book Introduction to the English Legal System 2019-2020 written by Martin Partington and published by Oxford University Press, USA. This book was released on 2019-05 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to the English Legal System is the ideal foundation for those coming new to the study of law. Writing in a highly engaging and accessible style, Martin Partington introduces the purposes and functions of English law, the law-making process, and the machinery of justice, while also challenging assumptions and exploring current debates. Consolidating over 40 years' experience in the law, Martin Partington examines beliefs about the English legal system, and encourages students to question how far it meets the growing demands placed on it. Incorporating all the latest developments, this concise introduction brings law and the legal system to life. Online resources This book is accompanied by online resources, including: questions for reflection and discussion; multiple choice questions; a glossary; further reading materials; web links; and a link to Martin Partington's blog, which covers key developments in the English justice system.

Foundations of Nursing Practice

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Publisher : Elsevier Health Sciences
ISBN 13 : 0702053333
Total Pages : 722 pages
Book Rating : 4.7/5 (2 download)

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Book Synopsis Foundations of Nursing Practice by : Chris Brooker

Download or read book Foundations of Nursing Practice written by Chris Brooker and published by Elsevier Health Sciences. This book was released on 2013-01-08 with total page 722 pages. Available in PDF, EPUB and Kindle. Book excerpt: This second edition of Foundations of Nursing Practice has been revised and updated specifically to meet the needs of nursing students in all fields of practice The book explains how and why sensitive, safe, evidence-based holistic nursing care is carried out, including topics common to all fields of practice. Core nursing skills are emphasised to reflect the importance of clinical skills as well as the underpinning theory. Aids to learning in each chapter: Learning outcomes Interactive boxes for all age groups and fields of nursing practice Key words and phrases for literature searching Useful websites, references and further reading. This book provides a comprehensive introduction to nursing that will meet the needs of students, nurses returning to practice, mentors and other registered nurses. Relevant to all branches of nursing settings: infants, children, adults, pregnant women, older people and people with a learning disability or mental health problems Themes relevant to all stages and fields of nursing practice include safety, infection prevention and control, managing stress, communication, managing wounds and pressure ulcers, and dealing with loss Scenarios develop the skills of evidence-based practice, critical thinking, reflection and health promotion, and encourage further learning The areas of psychology, sociology, physiology and pathology are clearly related to nursing practice Key principles of health promotion, the law and ethics, the human lifespan and development are explained in earlier chapters, then applied in later chapters Cultural diversity information helps with understanding the needs of people from different backgrounds Person-centred approach encourages problem solving and application to practice Evidence-based practice is explicit throughout, and best-practice guidelines underpin exploration/explanation of nursing care. Easy-reference Glossary at the back of the book. Meets the requirements of the new pre-registration nursing curriculum including the NMC (2010) competencies and Essential Skills Clusters Greater emphasis on safeguarding vulnerable people, maternal health and first aid Self-test questions with answers available on accompanying website.

The Professional Nurse

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Publisher : Springer
ISBN 13 : 1489928995
Total Pages : 261 pages
Book Rating : 4.4/5 (899 download)

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Book Synopsis The Professional Nurse by : Michael Bowman

Download or read book The Professional Nurse written by Michael Bowman and published by Springer. This book was released on 2013-11-11 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Michael Bowman's book forms a useful reference source for Health Service staff interested in the role of the professional nurse and the dis charge of professional accountability. I am delighted that this work competently deals with nursing's dilemmas about its therapeutic role over a crucial period in its history, especially the effects of major structural change on the profession between the period from the implementation of the Salmon and Mayston Reports up to the present time and Project 2000. The picture is in Dr Bowman's opinion not a very happy one from the viewpoint of the profession. Some of the changes that have taken place have involved some loss of professional cohesion and were independent of the organizational framework of the National Health Service. Nevertheless, it is disturbing that nurses appear during the period covered to have Ilad a quite inadequate input to the shaping of Health Policy. There are already signs that the nursing profession has begun to absorb the warnings ci ted in Dr Bowman's study. However, in the wake ofthe National Health Service reforms and the implementing of a business culture in the National Health Service, nurses may find the message of this book only too familiar. That does not for one moment mean that the nursing input to corporate strategy and general direction should be defensive or reactionary. British nursing continues to be highly regarded by the general public.

Customer Care Excellence

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Publisher : Kogan Page Publishers
ISBN 13 : 0749450665
Total Pages : 288 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Customer Care Excellence by : Sarah Cook

Download or read book Customer Care Excellence written by Sarah Cook and published by Kogan Page Publishers. This book was released on 2008 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emphasizing both strategic and practical aspects of customer care, this work explains how gaining customer commitment and motivating employees to deliver an excellent service at all of a company's touch points can ensure successful results and satisfied customers.

Beyond the Citizen's Charter

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Publisher : Institute for Public Policy Research
ISBN 13 : 9781860300356
Total Pages : 164 pages
Book Rating : 4.3/5 (3 download)

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Book Synopsis Beyond the Citizen's Charter by : Ian Bynoe

Download or read book Beyond the Citizen's Charter written by Ian Bynoe and published by Institute for Public Policy Research. This book was released on 1996 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: