Communication Skills

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Publisher :
ISBN 13 : 9781515031918
Total Pages : 0 pages
Book Rating : 4.0/5 (319 download)

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Book Synopsis Communication Skills by : Ian Tuhovsky

Download or read book Communication Skills written by Ian Tuhovsky and published by . This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do You Know How To Communicate With People Effectively, Avoid Conflicts and Get What You Want From Life? ...It's mostly about what you say, but also about WHEN, WHY and HOW you say it. **MY GIFT TO YOU INSIDE: Link to download my 120-page e-book "Mindfulness Based Stress and Anxiety Management Tools" for free!** Do The Things You Usually Say Help You, Or Maybe Hold You Back? Dear Friends, Have you ever considered how many times you intuitively felt that maybe you lost something important or crucial, simply because you unwittingly said or did something which put somebody off? Maybe it was an unfortunate word, bad formulation, inappropriate joke, forgotten name, huge misinterpretation, an awkward conversation or a strange tone of your voice? Maybe you assumed that you knew exactly what a particular concept meant for another person and you stopped asking questions? Maybe you asked so many questions, you practically started an interrogation? Maybe you could not listen carefully or could not stay silent for a moment? How many times have you wanted to achieve something, negotiate better terms or ask for a promotion and failed miserably? It's time to put that to an end with the help of this book. Lack of communication skills is exactly what ruins most peoples' lives. If you don't know how to communicate properly, you are going to have problems both in your intimate and family relationships. You are going to be ineffective in work and business situations. It's going to be troublesome managing employees or getting what you want from your boss or your clients on a daily basis. Overall, effective communication is like an engine oil that makes your life run smoothly, getting you wherever you want to be. There are very few areas in life in which you can succeed in the long run without this crucial skill. What Will You Learn With This Book? -What Are The Most Common Communication Obstacles Between People And How To Avoid Them -How To Express Anger And Avoid Conflicts -What Are The Most 8 Important Questions You Should Ask Yourself If You Want To Be An Effective Communicator? -5 Most Basic and Crucial Conversational Fixes -How To Deal With Difficult and Toxic People -Phrases to Purge from Your Dictionary (And What to Substitute Them With) -The Subtle Art of Giving and Receiving Feedback -Rapport, the Art of Excellent Communication -How to Use Metaphors to Communicate Better And Connect With People -What Metaprograms and Meta Models Are and How Exactly To Make Use of Them To Become A Polished Communicator -How To Read Faces and How to Effectively Predict Future Behaviors -How to Finally Start Remembering Names -How to Have a Great Public Presentation -How To Create Your Own Unique Personality in Business (and Everyday Life) -Effective Networking Start improving your life today.

Communication Skills Training

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Publisher :
ISBN 13 :
Total Pages : 198 pages
Book Rating : 4.6/5 (461 download)

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Book Synopsis Communication Skills Training by : James W Williams

Download or read book Communication Skills Training written by James W Williams and published by . This book was released on 2020-05-23 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you struggle with communicating your thoughts, feelings, and ideas? Have you ever been misunderstood and misinterpreted? Do you sometimes misunderstand or misinterpret the signals you are receiving? These situations indicate the inability to communicate appropriately, and it can prove to be detrimental in life and your career. You might be surprised at how many opportunities you could be missing out on. Likewise, a lot of relationships have been ruined because people do not know how to send out the right signals or receive them properly. What if I told you that "communicating" is not only simple and straightforward but also easy to master? However, with so many false information taught by the "gurus," it is sometimes hard to cut through the noise. That's where this book comes in. This book will give you everything you need to become a better and more effective communicator. The book Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person provides a comprehensive guide on how you can quickly move through conversations, and express yourself in a manner that is conducive to relationship-building and productivity. In this book, you will discover: The foundations of communication, the forms it takes, and the elements that comprise it The BIGGEST mistakes people make when communicating How to read people and connect with different personality types The invisible barriers against effective communication and how to address them Secrets to becoming an empathetic listener and conversationalist How to Form your message to get your point across effectively The art of conveying your thoughts and feelings across different mediums How to give useful feedbacks without offending people And MUCH more tips on improving your communication skills! The best types of communication are those that are simple and easy to understand. As such, this book aims to provide you with the information you need in a format that is non-demanding, easy to digest, and even easier to apply. To help you get the hang of the concepts of the book, it provides many real-life scenarios and actual events wherein the principles contained within are easily applied and yield the best possible results for people in a conversation. Is effective communication complicated or demanding? Not at all! With the help of this book, Communication Skills Training, you are on your way to becoming a better, more skilled communicator! Scroll up, click "Buy Now," and master the art of smart and effective communication!

The Handbook of Communication Training

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Author :
Publisher : Routledge
ISBN 13 : 1351735349
Total Pages : 605 pages
Book Rating : 4.3/5 (517 download)

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Book Synopsis The Handbook of Communication Training by : J Wallace

Download or read book The Handbook of Communication Training written by J Wallace and published by Routledge. This book was released on 2018-09-03 with total page 605 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication remains a significant topic for job acquisition, development, and advancement. As such, there are no shortage of classes, seminars and books written on the subject. However, there are few designed for the corporate consultant that are not aligned with some proprietary system, traditional academic classrooms, or author’s speculation. These tend to be either inaccessible, questionable in their content, or specifically aligned with the producers’ interests. So where can the Communication trainers and consultants go to focus on fundamental touchstone research and practices? The Handbook of Communication Training is a powerful template, and first of its kind, for communication practitioners and academicians who wish to strengthen their professional capabilities. It also acts as a guide and standard for consumers and clients of these services. The chapters within are an outgrowth of the National Communication Association’s Training & Development Division’s desire to provide guidance, structure, and support for members and non-members alike. It is specifically targeted at those pursuing best practices regarding communication consulting, coaching, teaching and training. The 7 Best Practices presented in this book represent capabilities that are foundational to the effective transfer of communication promotion and skill enhancement. As such, these practices, and supporting chapters, should appeal to novice and experts alike.

Say This-Not That!

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Publisher : Createspace Independent Pub
ISBN 13 : 9781463526924
Total Pages : 116 pages
Book Rating : 4.5/5 (269 download)

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Book Synopsis Say This-Not That! by : Dan O'Connor

Download or read book Say This-Not That! written by Dan O'Connor and published by Createspace Independent Pub. This book was released on 2011-05-24 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is THE ORIGINAL Say This--Not That Book! Description: Have you ever had one of those "I wish I hadn't just said that!" moments? In "Say This, Not That," expert communication trainer Dan O'Connor gives you the words and phrases you can use to effortlessly hit your communication target every time. With "Say This, Not That," you can skip right to the punch and learn the danger phrases to avoid-the ones that are sabotaging your message, and the power phrases to use-the ones that will enable you to deliver your message with clarity and effectiveness-the ones that will move you to a new communication level and put you in the category of savvy communicator. No more skimming through pages to find what you're looking for--every page has useful tools you'll be able to apply immediately, and examples of each phrase in use. Furthermore, this program comes complete with quick-reference reminder cards you can have at-the-ready, so you can really make these techniques your own-not just for one enthusiastic moment, but forever! What will you find in Say This Not That? 1- The words! Most chapters deal with one specific danger phrase to be eliminated from your verbal repertoire and one specific power phrase to replace it. However, since not all phrases we'll be covering have exact opposites, you'll also find chapters that deal solely with danger phrases to be purged from usage, and other chapters that deal solely with power phrases that should be added to your every day communication arsenal, to infuse your speech with punch and power. 2- The theory--A great deal of research has gone into determining the effect of words on the listener. You'll learn the reasons-the "why" of every lesson. 3- Examples--You'll find examples of situations in which the phrases should or should not be used, as well as variations of the words under discussion. 4- Quick reference cards--The number of the quick-reference card that accompanies each lesson. In the back of this book you'll find the quick-reference card. If you're using an e-reader, you can simply turn to that page and keep it open to your phrase for the day, and if you'd like to print out these cards, simply go to our website www.powerdiversity.com and click on the customer resources section. It's as easy as that to achieve new levels of communication success! "Thank you, Dan, for giving me the words! I didn't know it could be so easy to improve my communication skills. I carry your book with me wherever I go, and use the power phrases both at work and at home. Because of your training, I have a better relationship with my boss, my husband, and even my teenagers! I just can't thank you enough." -Marsha Thompson, Washington DC, USA

Communication Skills for Business Professionals

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Publisher : Cambridge University Press
ISBN 13 : 1108594417
Total Pages : 491 pages
Book Rating : 4.1/5 (85 download)

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Book Synopsis Communication Skills for Business Professionals by : Celeste Lawson

Download or read book Communication Skills for Business Professionals written by Celeste Lawson and published by Cambridge University Press. This book was released on 2019-06-12 with total page 491 pages. Available in PDF, EPUB and Kindle. Book excerpt: With its emphasis on Australia and New Zealand, this book is a comprehensive and cutting-edge introduction to professional communication.

Writing, Speaking, & Communication Skills for Health Professionals

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Publisher : Yale University Press
ISBN 13 : 9780300088625
Total Pages : 356 pages
Book Rating : 4.0/5 (886 download)

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Book Synopsis Writing, Speaking, & Communication Skills for Health Professionals by : Stephanie Barnard

Download or read book Writing, Speaking, & Communication Skills for Health Professionals written by Stephanie Barnard and published by Yale University Press. This book was released on 2001-01-01 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strong communication skills are required of today's health care practitioners. This guide contains practical advice on a broad range of essential communication skills for health-care practitioners.

Essentials of Communication Skill and Skill Enhancement

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Publisher : Routledge
ISBN 13 : 1000348016
Total Pages : 172 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Essentials of Communication Skill and Skill Enhancement by : John O. Greene

Download or read book Essentials of Communication Skill and Skill Enhancement written by John O. Greene and published by Routledge. This book was released on 2021-02-27 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: For those who wish to learn or teach the tools of skillful communication, this book provides concrete insight into what makes a person a successful communicator and guides readers in ways to improve their own communication skills and those of others. Predicated on four simple notions – that communication can be done well or poorly, that communication skills matter, that people differ in those skills, and that those skills can be improved – the book helps readers identify and enhance their own communication strengths and address weaknesses, assess the communication skills of others, and coach others to improvement. Written in an accessible style, chapter highlights include an engaging review of the research on the practical implications of communication skills in our professional and personal lives. The nature of communication skill and issues in skill assessment are examined. Particular attention is given to understanding sources of communication-skill deficits and the design of effective communication-skill training programs. A final chapter examines the roles of technology, cross-cultural interaction, and aging as they relate to communication skill. This book is written for students and professionals in fields such as human resources, sales, training, counseling, customer relations, education, health-care, and the ministry, with application for courses in professional communication, applied communication, and communication skills at the undergraduate, advanced professional degree, and continuing education levels.

Communication Skills Training Series

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Publisher :
ISBN 13 :
Total Pages : 482 pages
Book Rating : 4.5/5 (13 download)

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Book Synopsis Communication Skills Training Series by : James W. Williams

Download or read book Communication Skills Training Series written by James W. Williams and published by . This book was released on 2021 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Ultimate Guide to Help You Master Interpersonal Communication and Build High-Quality Relationships. Communication Skills Training is a collection of 7 books that are designed to help you with every aspect of improving your communication skills, interpersonal relationships, becoming more charismatic and influential, and building confidence. The combination of the following seven books will help you achieve success and happiness in life. 1. Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person. 2. How to Read People Like a Book: A Guide to Speed-Reading People, Understand Body Language and Emotions, Decode Intentions, and Connect Effortlessly. 3. How to Make People Laugh: Develop Confidence and Charisma, Master Improv Comedy, and Be More Witty with Anyone, Anytime, Anywhere. 4. How to Make People Do What You Want: Methods of Subtle Psychology to Read People, Persuade, and Influence Human Behavior. 5. How to Make People Like You: 19 Science-Based Methods to Increase Your Charisma, Spark Attraction, Win Friends, and Connect Effortlessly. 6. How to Talk to Anyone About Anything: Improve Your Social Skills, Master Small Talk, Connect Effortlessly, and Make Real Friends. 7. Listening Skills Training: How to Truly Listen, Understand, and Validate for Better and Deeper Connections. Each book is packed with simple, yet very effective strategies delivered to you in a straight to the point approach so that you can start implementing in your life today.

Communication Skills Training

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Publisher : Association for Talent Development
ISBN 13 : 1607284324
Total Pages : 272 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Communication Skills Training by : Maureen Orey

Download or read book Communication Skills Training written by Maureen Orey and published by Association for Talent Development. This book was released on 2014-11-21 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Individuals, teams, and organizations are only as good as their ability to communicate effectively. Communication Skills Training offers the crucial tools you’ll need to help your workshop participants master the skills that drive performance. The first book in the ATD Workshop Series offers practical, road-tested strategies and tactics for use at all levels of your organization. Built on the successful ASTD Trainer’s Workshop title of the same name, this volume brings all-new content to users, including how to incorporate technology in the delivery of training programs. Communication Skills Training presents two-day, one-day, and half-day communication training programs along with relevant chapters on needs analysis, design, delivery, facilitation, and evaluation of the training event. Free tools and customization options The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. Preview a sample activity from the book. About the series The new ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other.

The First Minute

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Publisher :
ISBN 13 : 9788119373499
Total Pages : 0 pages
Book Rating : 4.3/5 (734 download)

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Book Synopsis The First Minute by : Fenning

Download or read book The First Minute written by Fenning and published by . This book was released on 2023-07-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get people's attention and get your message across at work. Learn the simplest way to improve your business communication skills today. There is no fluff and no vague advice, just practical step-by-step methods you can start using today. This multi-award-winning book teaches specific methods for having short, clear business conversations, emails, meetings, interviews, and more. Check out the reviews to hear from the real people this book has helped. Communication should be clear and concise, and we should get to the point quickly. The problem is we don't always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? This award-winning book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into sixty seconds. It is about having clear intent, talking about one topic at a time, and focusing on solutions instead of dwelling on problems. Throughout this book you'll discover how to: - Have shorter, better work conversations and meetings - Get to the point faster without rambling or going off on tangents - Lead your audience toward the solution you need - Apply one technique to almost every discussion, email, presentation and interview with great results This book is a result of more than 20,000 conversations in both business and technical jobs. Chris Fenning has trained individuals and teams around the world in these techniques. He has worked with organizations from start-ups to Fortune 50 and FTSE 100 companies. These methods work for them all. Having clearer communication is easier than you might expect, and it all starts with the first minute.

Communication Skills Training

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Publisher : Independently Published
ISBN 13 : 9781099607196
Total Pages : 195 pages
Book Rating : 4.6/5 (71 download)

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Book Synopsis Communication Skills Training by : G. S. Hook

Download or read book Communication Skills Training written by G. S. Hook and published by Independently Published. This book was released on 2019-05-21 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: ★ FOR A LIMITED TIME ONLY ★ Buy the Paperback and Get the eBook for FREE! IF YOU want to DISCOVER the power of effective communication AND HOW to Improve your skills , Then KEEP READING! Developing effective communication skills is not the easiest of tasks, especially if you don't know how to approach self-improvement in general. The improvement of existing interaction abilities and the development of an effective communication skillset are incredibly positive steps for any individual. Progressing one's communication capabilities, both at home and at work, will have positive benefits including an increase in happiness and productivity. Stronger interaction leads to an increased in trust and understanding, both of which build more sustainable and rewarding relationships with those around you. Effective communication skills can benefit any person at any stage in their life. These types of soft skills are highly sought after in the workplace and are integral in maintaining a happy and long-lasting home-life. Improving your ability to communicate can have a tremendously positive impact in many areas of your life. You can expect an increase in happiness, confidence, and successful social interaction. There are very few areas in life in which you can succeed in the long run without this crucial skill. Here's just a part of what you'll discover: Listen with greater empathy and understanding to what the other person is saying and feeling Engage in empathic dialogue to achieve mutual understanding Manage conflicts and disagreements calmly and successfully Nurture your relationships on a consistent basis Experience the power of expressing gratitude and appreciation The most common communication obstacles between people and how to avoid them How to express anger and avoid conflicts How to handle difficult and toxic people Be an authority in any situation The art of giving and receiving feedback The art of excellent communication Social intelligence for business Effective communication strategies and techniques How to communicate effectively in job interviews How to read faces and how to effectively predict future behaviors How to give a great public presentation How to create your own unique personality in business (and everyday life) Start improving your life today. The first step is always awareness. WOULD YOU LIKE TO KNOW MORE? Download now to stop worrying, deal with anxiety, and increase your skills Click the BUY NOW button at the top right of this page!

Skills Training in Communication and Related Topics

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Publisher : Radcliffe Publishing
ISBN 13 : 1846192773
Total Pages : 326 pages
Book Rating : 4.8/5 (461 download)

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Book Synopsis Skills Training in Communication and Related Topics by : Ellen J. Belzer

Download or read book Skills Training in Communication and Related Topics written by Ellen J. Belzer and published by Radcliffe Publishing. This book was released on 2009 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: With packed curricula in most health care training institutions, time for teaching vital communication and interpersonal skills is often at a premium. This book is designed to equip trainees with the skills needed to deal effectively with conflict, difficult behaviours and other complex situations, employing a 'learning by doing' approach.

Interpersonal Communication Skills in the Workplace

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Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0761215115
Total Pages : 226 pages
Book Rating : 4.7/5 (612 download)

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Book Synopsis Interpersonal Communication Skills in the Workplace by : Perry MCINTOSH

Download or read book Interpersonal Communication Skills in the Workplace written by Perry MCINTOSH and published by AMACOM Div American Mgmt Assn. This book was released on 2008-07-10 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive communications, dialogue, and nominal group technique. New chapters on techniques for generating ideas and solutions and communicating in the multicultural workplace offer fresh perspectives on topics that have become increasingly important in today’s workplace. Throughout the book, the authors provide assessments, exercises, and Think About It sections that offer readers numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills. Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: * Solve common communication problems. * Communicate with different personality types. * Read non-verbal cues. * Improve listening skills. * Give effective feedback. * Be sensitive to cultural differences in communication. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

The Art of Communicating

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Publisher : Harper Collins
ISBN 13 : 0062224689
Total Pages : 80 pages
Book Rating : 4.0/5 (622 download)

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Book Synopsis The Art of Communicating by : Thich Nhat Hanh

Download or read book The Art of Communicating written by Thich Nhat Hanh and published by Harper Collins. This book was released on 2013-08-13 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: Zen master Thich Nhat Hanh, bestselling author of Peace is Every Step and one of the most respected and celebrated religious leaders in the world, delivers a powerful path to happiness through mastering life's most important skill. How do we say what we mean in a way that the other person can really hear? How can we listen with compassion and understanding? Communication fuels the ties that bind, whether in relationships, business, or everyday interactions. Most of us, however, have never been taught the fundamental skills of communication—or how to best represent our true selves. Effective communication is as important to our well-being and happiness as the food we put into our bodies. It can be either healthy (and nourishing) or toxic (and destructive). In this precise and practical guide, Zen master and Buddhist monk Thich Nhat Hanh reveals how to listen mindfully and express your fullest and most authentic self. With examples from his work with couples, families, and international conflicts, The Art of Communicating helps us move beyond the perils and frustrations of misrepresentation and misunderstanding to learn the listening and speaking skills that will forever change how we experience and impact the world.

Functional Communication Training for Problem Behavior

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Author :
Publisher : Guilford Publications
ISBN 13 : 1462530214
Total Pages : 297 pages
Book Rating : 4.4/5 (625 download)

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Book Synopsis Functional Communication Training for Problem Behavior by : Joe Reichle

Download or read book Functional Communication Training for Problem Behavior written by Joe Reichle and published by Guilford Publications. This book was released on 2017-05-16 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Children and adolescents with moderate and severe disabilities often have communication challenges that lead them to use problem behavior to convey their desires. This is the most comprehensive contemporary volume on functional communication training (FCT)--the individualized instructional approach that teaches a child socially acceptable communicative alternatives to aggression, tantrums, self-injury, and other unconventional behaviors. The expert authors provide accessible, empirically based guidelines for implementing FCT, and tips for overcoming obstacles. Grounded in the principles of applied behavior analysis, the book includes detailed strategies for developing a support plan, together with illustrative case examples. ÿ

Communication Skills for the Healthcare Professional

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Author :
Publisher : LWW
ISBN 13 : 9781582558141
Total Pages : 0 pages
Book Rating : 4.5/5 (581 download)

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Book Synopsis Communication Skills for the Healthcare Professional by : Laurie Kelly McCorry

Download or read book Communication Skills for the Healthcare Professional written by Laurie Kelly McCorry and published by LWW. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication Skills for the Healthcare Professional is a comprehensive yet compact guide to learning essential communication skills that will prepare students for success as healthcare professionals. Intended to supplement the clinical coursework students complete in the first one to two years of all allied health programs, the book uses a broad range of examples, role plays, and scenarios from virtually every healthcare field, enabling both instructors and students to use it as an essential resource for mastering any area-specific communication skill. Each chapter provides students with objective and short-answer questions to test comprehension of the material, as well as more complex clinical applications that encourage students to develop the critical thinking skills they will need every day as professionals in the healthcare industry.

Effective Communication Skills For Scientific And Techinical Professionals

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Publisher : Basic Books
ISBN 13 : 9780738202877
Total Pages : 336 pages
Book Rating : 4.2/5 (28 download)

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Book Synopsis Effective Communication Skills For Scientific And Techinical Professionals by : Harry E. Chambers

Download or read book Effective Communication Skills For Scientific And Techinical Professionals written by Harry E. Chambers and published by Basic Books. This book was released on 2000-12-28 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Flatter, more collaborative organizational structures, combined with the pressure to translate innovative ideas into action quickly, are increasing the need by technical professionals-such as computer programmers, design specialists, engineers, and R&D scientists-to expand their repertoire of communication and managerial skills. In this highly accessible and practical book, Harry Chambers offers a wealth of strategies and tactics for building these skills, to the benefit of individuals, teams, and companies. In his trademark shoot-from-the-hip style, Chambers identifies specific real-world challenges that technical professionals face in the workplace, and offers definitive guidelines for enhancing their communication skills-from making presentations to giving and receiving criticism to navigating office politics. Featuring interviews with people in the trenches, as well as self-assessment tools and exercises, Effective Communication Skills will become a valued resource for technical professionals and their colleagues, trainers, and HR departments in all industries.