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Planning Service Delivery A Clear And Concise Reference
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Book Synopsis Service Delivery Process Framework - A Lifecycle Approach by : Dr Praful Gharpure
Download or read book Service Delivery Process Framework - A Lifecycle Approach written by Dr Praful Gharpure and published by Notion Press. This book was released on 2023-04-20 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: Automation in service delivery is on the agenda for every city administration. However, with close to 7000 urban centres in a country like India, the service provision mechanism is at different levels of maturity across these centres. Further, the components of the service delivery mechanism vary from state to state, driving the need for harmony in the overall approach to service delivery. This book is an attempt to evolve a best-fit ‘Process Framework’ which shall aid various stakeholders involved in the service delivery mechanism including subject matter experts, service automation designers, administrators and students of urban planning/management to derive a roadmap for their respective plans for designing and enhancing service provisions. The book outlines a ‘Lifecycle Approach’ to service delivery as a whole, with a grouping of activities in each phase of the Lifecycle, leading to a set of processes in each phase. The whole set of such processes is amalgamated into an overall framework with an end-to-end view of the Service Lifecycle. The book also illustrates the fitment of these processes into existing administrative structures, thereby delineating the roles and responsibilities that the existing resources within the current setup need to adopt for a successful rollout of the framework.
Book Synopsis DSM-IV-TR in Action by : Sophia F. Dziegielewski
Download or read book DSM-IV-TR in Action written by Sophia F. Dziegielewski and published by John Wiley & Sons. This book was released on 2013-12-18 with total page 723 pages. Available in PDF, EPUB and Kindle. Book excerpt: The updated new edition of the bestselling resource for the practical application of the DSM-IV-TR for clinical assessment, diagnosis, and treatment Completely updated with the latest changes to the DSM-5, this book elucidates the DSM-IV-TR with clear instruction on using it to formulate and complete an assessment, accurately diagnose clients, and prepare a comprehensive and effective treatment plan. Numerous case studies bring the material to life and demonstrate how the DSM is applied in practice. In addition, the information on maintaining clinical records and using time-limited therapy, as well as an appendix of sample treatment plans, make this a must-have guide for students and seasonal mental health professionals alike. Includes chapters on delirium, dementia, amnestic, and other cognitive disorders, as well as selected sexual disorders Covers all the latest revisions to the DSM with coverage of disruptive behavior disorders, eating disorders in children, substance disorders, psychotic disorders, unipolar and bipolar mood disorders, and anxiety disorders Serves as the primary tool mental health clinicians depend on to diagnose psychopathology in their clients
Book Synopsis DSM-5 in Action by : Sophia F. Dziegielewski
Download or read book DSM-5 in Action written by Sophia F. Dziegielewski and published by John Wiley & Sons. This book was released on 2014-09-24 with total page 613 pages. Available in PDF, EPUB and Kindle. Book excerpt: Full exploitation of the DSM-5 allows for more comprehensive care By demystifying the DSM-5, author Sophia Dziegielewski goes beyond the traditional diagnostic assessment and suggests both treatment plans and practice strategy. She covers the changes in criteria to the DSM-5 and what those changes mean for mental health professionals. This resource has been updated to include: New and updated treatment plans All treatment plans, interventions strategies, applications, and practice implications are evidence based Instructions on doing diagnostic assessments and differential diagnosis using the DSM-5 Changes to coding and billing using the DSM-5 and ICD-10 The book includes robust tools for students, instructors, and new graduates seeking licensure. DSM-5 in Action makes the DSM-5 accessible to all practitioners, allowing for more accurate, comprehensive care.
Book Synopsis Urban Planning And Real Estate Development by :
Download or read book Urban Planning And Real Estate Development written by and published by Routledge. This book was released on with total page 590 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Social Workers' Desk Reference by : Albert R. Roberts
Download or read book Social Workers' Desk Reference written by Albert R. Roberts and published by Oxford University Press, USA. This book was released on 2002 with total page 960 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following in the groundbreaking path of its predecessor, the second edition of the 'Social Workers' Desk Reference' provides reliable and highly accessible information about effective services and treatment approaches across the full spectrum of social work practice.
Book Synopsis Urban Planning and Real Estate Development by : John Ratcliffe
Download or read book Urban Planning and Real Estate Development written by John Ratcliffe and published by Taylor & Francis. This book was released on 2004 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of Urban Planning and Real Estate Development deals with the planning and development dimensions of land management. The student is guided through the procedural and practical aspects of developing land from the perspective of both regulatory agencies and the developer. In this edition the sections addressing dispute resolution, urban regeneration and probity have been revised and updated. New material addressing the private finance initiative, sustainable development, urban regeneration, the renaissance in urban living and the experience economy has been added. This textbook is intended for undergraduate and postgraduate students and explains the key dimensions of property development and town planning. It should be of interest to students of real-estate, estate management, land management and land economy.
Author :Beverly Brown Publisher :Solution Tree Press ISBN 13 :1936765802 Total Pages :95 pages Book Rating :4.9/5 (367 download)
Download or read book written by Beverly Brown and published by Solution Tree Press. This book was released on 2004-09-01 with total page 95 pages. Available in PDF, EPUB and Kindle. Book excerpt: Write grant proposals that get results with the help of this concise resource. Packed with essential information, Grant Writing for Educators details effective ways to identify your school’s needs; locate the best corporate, foundation, and government funding; and write winning proposals.
Book Synopsis The Future of the Public's Health in the 21st Century by : Institute of Medicine
Download or read book The Future of the Public's Health in the 21st Century written by Institute of Medicine and published by National Academies Press. This book was released on 2003-02-01 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: The anthrax incidents following the 9/11 terrorist attacks put the spotlight on the nation's public health agencies, placing it under an unprecedented scrutiny that added new dimensions to the complex issues considered in this report. The Future of the Public's Health in the 21st Century reaffirms the vision of Healthy People 2010, and outlines a systems approach to assuring the nation's health in practice, research, and policy. This approach focuses on joining the unique resources and perspectives of diverse sectors and entities and challenges these groups to work in a concerted, strategic way to promote and protect the public's health. Focusing on diverse partnerships as the framework for public health, the book discusses: The need for a shift from an individual to a population-based approach in practice, research, policy, and community engagement. The status of the governmental public health infrastructure and what needs to be improved, including its interface with the health care delivery system. The roles nongovernment actors, such as academia, business, local communities and the media can play in creating a healthy nation. Providing an accessible analysis, this book will be important to public health policy-makers and practitioners, business and community leaders, health advocates, educators and journalists.
Book Synopsis The Community Planning Handbook by : Nick Wates
Download or read book The Community Planning Handbook written by Nick Wates and published by Earthscan. This book was released on 2000 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Community planning is a rapidly developing, increasingly important field. The Community Planning Handbook is a comprehensive, practical guide, with tips, checklists and sample documents to help the reader get started quickly.
Book Synopsis Health Services Planning by : Richard K. Thomas
Download or read book Health Services Planning written by Richard K. Thomas and published by Springer. This book was released on 2007-06-02 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: -First edition by McGraw-Hill, 1998. -Textbook for courses on health administration and planning -Author is fairly well-known in the field.
Download or read book Planning written by and published by . This book was released on 2007 with total page 726 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Pragmatic Application of Service Management by : Suzanne Van Hove
Download or read book Pragmatic Application of Service Management written by Suzanne Van Hove and published by IT Governance Ltd. This book was released on 2016-12-15 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create a more robust service management system using the best of ITIL®, ISO 20000-1, COBIT® and CMMI®-SVC. Although ITIL’s popularity as a framework for IT service management (ITSM) continues to increase, a number of organisations have realised that its approach is sometimes not quite enough on its own. Many are already working towards compliance with ISO 20000-1 — the international standard for ITSM — but, with the likes of COBIT 5 and CMMI-SVC to consider as well, it can be difficult to determine the best route to take. Until now, there has been little guidance on how to merge these frameworks in order to produce a robust enterprise philosophy for service delivery. Pragmatic Application of Service Management – The Five Anchor Approach provides that guidance. Product overview Completely updated by service management gurus Suzanne D. Van Hove and Mark Thomas, the second edition of Pragmatic Application of Service Management – The Five Anchor Approach provides comprehensive guidance on creating an integrated system based on COBIT 5, ISO 20000, ITIL and CMMI-SVC. This practical book enables service managers to immediately adapt and deploy the guidance, and quickly improve their ITSM function. It now features a short chapter on applying the ‘five anchors’ approach to integrating service management frameworks in very small enterprises (VSEs), and contains four new ‘caselets’ (short case studies). Packed with instructive illustrations, helpful tables and the authors’ very own five anchor approach, this book is ideal for anyone considering adopting, adapting or merging COBIT5, ISO/IEC 20000, ITIL and CMMI-SVC. Better ITSM through integrated best practice Written by service management gurus Suzanne D. Van Hove and Mark Thomas, Pragmatic Application of Service Management – The Five Anchors Approach presents a holistic view of service management, and provides a unique mapping to assist service management practitioners in their information gathering. Contents 1. Why This Book 2. COBIT, ISO/IEC 20000, ITIL and CMMI-SVC 3. Addressing VSEs 4. The Five Anchors 5. Caselet #1 – Governance 6. Caselet #2 – Resource Optimization 7. Caselet #3 – Risk Management 8. Caselet #4 – Achieve Business Outcomes 9. Caselet #5 – Compliance & Improvement 10. Caselet #6 - Strategic Alignment 11. Caselet #7 – Security, Compliance & Risk 12. Caselet #8 - Value-based Portfolio 13. Caselet #9 – Strategy Choice & Market Conditions 14. Caselet #10 – Plan & Use Resources Appendix A– The Map About the authors Dr Suzanne D. Van Hove owns and manages SED-IT, a small service management consulting and training company. She has worked in multiple professional verticals leading or coaching service management initiatives. She has also written and delivered accredited courseware for ITIL® and ISO/IEC 20000, as well as multiple workshops and seminars, both nationally and internationally. She is the current chair for INCITS GIT1 – the US national mirror of JTC1/SC40, the Special Committee for Service Management. She also leads the US mirror for JTC1/SC7/WG24. Dr Van Hove is an adjunct professor at Indiana University, Kelley School of Business and has served on the board of directors of itSMF USA as the knowledge management director. In recognition of her contributions to the service management community, Dr Van Hove was the 2013 recipient of the itSMF USA Lifetime Achievement Award. An opera aficionado and avid rosebush gardener, Dr Van Hove resides in Louisville, KY, USA. Mark Thomas is the founder and president of Escoute Consulting, an IT governance consultancy focusing on helping enterprises realise benefits through risk and resource optimisation. As a nationally known ITIL and COBIT expert with more than 20 years of professional experience, Mark’s background spans leadership roles from data centre chief information officer (CIO) to management and IT consulting. Mark has led large teams in outsourced IT arrangements, conducted project management office (PMO), service management and governance activities for major project teams, and managed enterprise applications implementations across multiple industries. Mark has an array of industry experience in the healthcare, finance, manufacturing, services, high technology and government verticals. When he’s not travelling, Mark lives with his family in the Kansas City, MO, area and claims to be a ‘certified’ barbeque judge in his spare time.
Book Synopsis PR and Communication in Local Government and Public Services by : John Brown
Download or read book PR and Communication in Local Government and Public Services written by John Brown and published by Kogan Page Publishers. This book was released on 2013-07-03 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the UK's current climate of budget cuts and policy changes, local government officials need to be aware of best practice in both broadcasting their services and responding to crises in their communities. Meanwhile, changes in the media - from the rise of social media, to web access for older consumers - present new challenges for local councils about how to best convey their key messages and protect their 'brand'. Full of expert advice, tools and case studies from a variety of sources, PR and Communication in Local Government and Public Services is a practical reference guide to delivering professional public relations for both communications and the delivery of local services. It offers a detailed analysis of the issues that are unique to this challenging and fast-moving environment, whilst reinforcing the importance of effective and meaningful communication to both local democracy and the planning and delivery of quality services. PR and Communication in Local Government and Public Services is also supported by a range of online resources, including case studies, appendices, and a bonus chapter on local authority publicity. About the PR in Practice series: Published in collaboration with the Chartered Institute of Public Relations (CIPR), the PR in Practice series comprises accessible, practical introductions to day-to-day issues of public relations practice and management. The series' action-oriented approach keeps knowledge and skills up to date.
Book Synopsis Connecting People with Jobs Impact Evaluation of Training and Wage Subsidies for the Unemployed in Greece by : OECD
Download or read book Connecting People with Jobs Impact Evaluation of Training and Wage Subsidies for the Unemployed in Greece written by OECD and published by OECD Publishing. This book was released on 2024-02-08 with total page 107 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report uses rich administrative data from different registers in Greece to evaluate the impact of two types of active labour market policies (ALMPs): wage subsidies and training for unemployed people.
Book Synopsis Integrated IT Performance Management by : Kenneth Bainey
Download or read book Integrated IT Performance Management written by Kenneth Bainey and published by CRC Press. This book was released on 2016-01-06 with total page 429 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are in search of real-world practical scenarios of IT performance management practices, with a desire to obtain examples of strategic directives, accountabilities, outcomes, and performance measures for managing IT services, with an interest toward how performance management integrates with strategic and operational management, then Integrat
Book Synopsis Planning Local Economic Development by : Nancey Green Leigh
Download or read book Planning Local Economic Development written by Nancey Green Leigh and published by SAGE Publications. This book was released on 2016-11-23 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by authors with years of academic, regional, and city planning experience, the classic Planning Local Economic Development has laid the foundation for practitioners and academics working in planning and policy development for generations. With deeper coverage of sustainability and resiliency, the new Sixth Edition explores the theories of local economic development while addressing the issues and opportunities faced by cities, towns, and local entities in crafting their economic destinies within the global economy. Nancey Green Leigh and Edward J. Blakely provide a thoroughly up-to-date exploration of planning processes, analytical techniques and data, and locality, business, and human resource development, as well as advanced technology and sustainable economic development strategies.
Download or read book Fire Service Instructor written by and published by Jones & Bartlett Publishers. This book was released on with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt:
