Read Books Online and Download eBooks, EPub, PDF, Mobi, Kindle, Text Full Free.
Performance Benchmarking For Water Utilities
Download Performance Benchmarking For Water Utilities full books in PDF, epub, and Kindle. Read online Performance Benchmarking For Water Utilities ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Book Synopsis Benchmarking Water Services by : Enrique Cabrera Jr
Download or read book Benchmarking Water Services written by Enrique Cabrera Jr and published by IWA Publishing. This book was released on 2011-03-01 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua
Book Synopsis Performance Benchmarking for Water Utilities by : Awwa
Download or read book Performance Benchmarking for Water Utilities written by Awwa and published by American Water Works Association. This book was released on 1996 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Water Utility Benchmarking by : Sanford Berg
Download or read book Water Utility Benchmarking written by Sanford Berg and published by IWA Publishing. This book was released on 2010-03-31 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking is essential for those developing and implementing water policy. If decision-makers do not know where they have been or where they are, it would seem to be impossible to set reasonable targets for future performance. Information on water/sewerage system (WSS) operations, investments, and outputs is essential for good management and oversight. This book is designed to help decision makers identify the data required for performance comparisons over time and across water utilities, to understand the strengths and limitations of alternative benchmarking methodologies, and to perform (or commission) benchmark studies. This book provides an overview of the strengths and limitations of different methodologies for making performance comparisons over time and across water utilities (metric benchmarking). In addition, it identifies ways to determine the robustness of performance rankings. Current benchmarking activities in Latin America, Asia, Africa, Central Europe/Asia, and OECD nations are summarized. Five basic approaches to benchmarking characterize current studies: Core indicators and a summary or overall performance Indicator (partial metric method), Performance scores based on production or cost estimates (“total” methods), Performance relative to a model company (engineering approach), Process benchmarking, and Customer survey benchmarking. This volume is of interest to the water professionals, water utility managers and senior staff of regulatory agencies, professionals in related government agencies, and consultants. Visit the IWA WaterWiki to read and share material related to this title: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/InfrastructureRegulationStateOwnedEnterprisesVsInvestor-ownedInfrastructureOperators
Book Synopsis Performance Indicators for Water Supply Services by : Helena Alegre
Download or read book Performance Indicators for Water Supply Services written by Helena Alegre and published by IWA Publishing. This book was released on 2016-09-15 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.
Author :The Kpi The KPI Institute - Center for Performance Benchmarking Publisher : ISBN 13 :9781545311509 Total Pages :124 pages Book Rating :4.3/5 (115 download)
Book Synopsis Key Performance Indicators for Water Utilities by : The Kpi The KPI Institute - Center for Performance Benchmarking
Download or read book Key Performance Indicators for Water Utilities written by The Kpi The KPI Institute - Center for Performance Benchmarking and published by . This book was released on 2017-05-25 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Our benchmarking report illustrates popular metrics used by organizations in the water industry and their performance results from 2011 to 2015. The KPI Performance Indicators for Water Utilities- Utilities Performance Benchmarking Report Series 2017 showcases 178 KPIs structured into 5 main areas: Customers, Operations, Environmental Impact, Corporate Governance and Human Capital. The report includes data from 35 companies located in 11 countries from Europe, America, Asia, Australia, and Africa. If you want to receive all performance data from the report in Micosoft Excel format we can provide you the file free of charge if you send your request to: [email protected].
Book Synopsis 2007 Benchmarking and Data Book of Water Utilities in India by : Asian Development Bank
Download or read book 2007 Benchmarking and Data Book of Water Utilities in India written by Asian Development Bank and published by . This book was released on 2007 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The IBNET Water Supply and Sanitation Performance Blue Book by : Caroline van den Berg
Download or read book The IBNET Water Supply and Sanitation Performance Blue Book written by Caroline van den Berg and published by World Bank Publications. This book was released on 2010-12-23 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to raise awareness of how the International Benchmarking Network of Water and Sanitation Utilities (IBNET)can help utilities identify ways to improve urban water and wastewater services. It provides an introduction to benchmarking and to the objectives, scope and focus of IBNET and describes some of its recent achievements. The methodology and data behind IBNET are elaborated, and an overview of IBNET results and country data are presented.
Book Synopsis Financial Key Performance Indicators for Water Utilities by : The Kpi The KPI Institute
Download or read book Financial Key Performance Indicators for Water Utilities written by The Kpi The KPI Institute and published by . This book was released on 2017-10-27 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: Our benchmarking report illustrates popular metrics used by organizations in the water industry and their performance results from 2011 to 2015. The Financial Key Performance Indicators for Water Utilities- Utilities Performance Benchmarking Report Series 2017 showcases the 19th most used financial KPIs structured into 5 main areas: Assets and Liabilities, Revenues and Costs, Profitability, Financial Stability and Shareholders' Profitability. The report includes data from 36 companies located in 13 countries from Europe, America, Asia, Australia, and Africa. If you want to receive all performance data from the report in Microsoft Excel format we can provide you the file free of charge if you send your request to: [email protected].
Book Synopsis Performance Indicators for Water Supply Services by : Helena Alegre
Download or read book Performance Indicators for Water Supply Services written by Helena Alegre and published by IWA Publishing. This book was released on 2006-06-30 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The second edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. The manual includes a new version of the software Sigma Lite incorporating all the new developments and an improved graphical user interface. This new edition of Performance Indicators for Water Supply Services will be an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.
Book Synopsis Benchmarking Performance Indicators for Water and Wastewater Utilities by : Angela K. Lafferty
Download or read book Benchmarking Performance Indicators for Water and Wastewater Utilities written by Angela K. Lafferty and published by . This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Utilizing the 22 performance indicators described in "Selection and Definition of Performance Indicators for Water and Wastewater Utilities," published in 2003, this report presents the summary and comparative analyses on each performance indicator. The data helps utilities improve their operational efficiency and effectiveness plus helps them see where they stand in relation to their industry peer group.
Book Synopsis 2022 AWWA Utility Benchmarking by : Awwa
Download or read book 2022 AWWA Utility Benchmarking written by Awwa and published by . This book was released on 2023-01-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aggregate benchmarking data provides one framework for an individual utility to track its goals and improvement. Use of benchmarking data, or initiating the process of performance measurement, can be key to performance improvement. Efficient and effective improvements are necessary for utilities to meet customer expectations, manage rates, and meet more stringent regulations. AWWA's Utility Benchmarking publication allows utility managers to use data and analyses to determine how their utility's performance compares to the water or wastewater industry. The report includes performance indicators for five areas of operations: Organizational Development, Customer Relations, Business Operations, Water Operations, and Wastewater Operations. Metrics You Can Use: Water and wastewater utility managers need useful metrics to gauge how their organization is currently performing, and to set reasonable targets for future performance. The benchmarking data and analyses in this report are chosen for their usefulness in helping utilities track and improve both operational efficiency and managerial effectiveness. Benchmarks for All Operations: Utility Managers can use the data and analyses in this report to determine how their utility's performance compares to the water or wastewater industry in five area of operations: Organizational Development, Customer Relations, Business Operations, Water Operations, and Wastewater Operations. The report provides benchmarking data for 58 key performance indicators. Compare Your Utility: Aggregate data are provided from 38 US states, two Canadian provinces, American Samoa, and Puerto Rico. Participating utilities range in size from under 10,000 population served to over 500,000 population served, summarizing performance data for the fiscal year 2021. Where data are available, historical trends from previous AWWA utility benchmarking surveys are also provided.
Book Synopsis Benchmarking Performance Indicators for Water and Wastewater Utilities by : AWWA Staff
Download or read book Benchmarking Performance Indicators for Water and Wastewater Utilities written by AWWA Staff and published by American Water Works Association. This book was released on 2011-01-12 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Selection and Definition of Performance Indicators for Water and Wastewater Utilities by : Patricia A. Crotty
Download or read book Selection and Definition of Performance Indicators for Water and Wastewater Utilities written by Patricia A. Crotty and published by American Water Works Association. This book was released on 2004 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on a 1995 charter for utility quality service program (QualServe), it was recognized that benchmarks were key to improved performance. This initial project identified 20 performance indicators, all which are defined and discuses in this text. Broad categories are: Organization Development, Customer Relations, Business Operations, Water Operations and Wastewater Operations. With input from over 300 utility employees, this report should be of interest to water utilities of all sizes
Book Synopsis Benchmarking Performance Indicators for Water and Wastewater Utilities by :
Download or read book Benchmarking Performance Indicators for Water and Wastewater Utilities written by and published by . This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an annual update to the larger and more comprehensive 2005 publication, Benchmarking Indicators for Water and Wastewater Utilities: Survey Data and Analyses Report (ISBN 1-58321-366-x) Data is collected from water and wastewater utilties in 22 key areas of operations and management. The data provide benchmarks to help utilities improve their operational efficiency and effectiveness. Utility managers use this information to determine where their utility performance resides within the industry peer group.
Book Synopsis 2011 Benchmarking Performance Indicators for Water and Wastewater Utilities by : Awwa (American Water Works Association)
Download or read book 2011 Benchmarking Performance Indicators for Water and Wastewater Utilities written by Awwa (American Water Works Association) and published by . This book was released on 2012-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated from the 2007 Survey (9781583215739), this report lets you compare your water or wastewater utility with other US utilities in 34 key areas of operations, management, business, and customer service. 12 additional key benchmarks are provided in the 2011 update than in the 2007 update. Data is from 2011.
Book Synopsis State Water Agencies in Nigeria by : Berta Macheve
Download or read book State Water Agencies in Nigeria written by Berta Macheve and published by World Bank Publications. This book was released on 2015-09-11 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Investments on the order of US$6 billion are estimated to be needed in the water sector in Nigeria in the next 10 years if the country is to achieve universal water supply coverage. This is the main finding of State Water Agencies in Nigeria: A Performance Assessment, in which the objective is to provide the government of Nigeria with a structured and coherent quantitative snapshot of the state of its urban water sector. The report focuses on water provision services from the States’ Water Authorities or Water Boards (SWAs) as they are the major and only regulated agencies that provide water to the urban population. Sanitation provision is not addressed because the majority of SWAs do not provide this service to their customers. This report highlights the issues related to the performance of SWAs, tariffs levels and structures, financing mechanisms, and concerns with governance within the SWA and state governments. For example, due to accelerated urbanization and migration of the population to the large cities, the average coverage by SWAs is about 40 percent, and the average domestic water consumption was 26 liters per capita per day in 2013, well below the recommended average. The remaining majority of the population relies on alternative service providers. To the extent possible, the report also shows the impact of these institutional weaknesses on customers’ costs, fiscal subsidies to the sector, and financing requirements that are needed to scale up the investment and showcase that the related operational and maintenance expenditure of the SWAs can actually be covered from the various financing sources. In fact, the coping costs of the population getting water from alternative water providers is assessed at US$700 million a year, and this number is growing. In addition, utilities get about US$100 million in operational subsidies that cover labor, electricity, and other operational costs. State Water Agencies in Nigeria: A Performance Assessment provides the government of Nigeria with a structured and coherent quantitative snapshot of the state of its urban water sector. Ultimately, this report is a first step toward performance benchmarking in Nigeria’s water and sanitation sector. The findings summarized in this publication should eventually serve as a tool for utilities and their authorities and stakeholders, as well as for bilateral and multilateral donors in their efforts to monitor the performance and progress of each water provider and the sector as a whole.
Book Synopsis Benchmarking Performance Indicators for Water and Wastewater Utilities 2007 by : QualServe
Download or read book Benchmarking Performance Indicators for Water and Wastewater Utilities 2007 written by QualServe and published by American Water Works Association. This book was released on 2008-04-01 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: With this update to the 2005 publication "Benchmarking Indicators for Water and Wastewater Utilities: Survey Data and Analyses Report," utility managers can determine where their utility performance resides within the industry peer group.
