Oversight Hearings On Postal Service Hearings Before The Subcommittee On Postal Service 93 1 March 20 26 April 4 11 13 May 2 11 July 13 1973

Author : United States Congress House Service
Publisher : Forgotten Books
ISBN 13 : 9780484789615
Total Pages : 468 pages
Book Rating : 4.7/5 (896 download)

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Download or read book Oversight Hearings on the U. S. Postal Service 1993 written by United States Congress House Service and published by Forgotten Books. This book was released on 2017-12-25 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: Excerpt from Oversight Hearings on the U. S. Postal Service 1993: Hearings Before the Committee on Post Office and Civil Service, House of Representatives, One Hundred Third Congress, First Session, March 25, 30; April 20, 27; June 8, 1993 Gao's testimony focuses on the Postal Service's (1) restructuring that largely took place from August to November of 1992, (2) efforts to automate mail processing, and (3) need to reform ratemaking policies and processes. Postal Service data show that the restructuring eliminated about overhead positions and resulted in thousands of retirements, many of which were in non-over head positions, without adversely affecting customer service in the short term. For example, nationally, overnight first-class mail delivery performance remained sta ble during the restructuring period through December 11, 1992, the latest period for which data are available. Customer satisfaction scores were slightly higher than in 1991. The Service took steps to minimize adverse effects on postal employees during the restructuring. It offered employees early-out opportunities and monetary retirement incentives. Assistance was also available for placing employees whose jobs were abolished. Even so, issues remain to be resolved; some employees have challenged Service personnel actions. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.