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Orientaciones Y Solucionario Gestion Comercial Y Servicio De Atencion Al Cliente
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Book Synopsis ORIENTACIONES Y SOLUCIONARIO GESTIÓN COMERCIAL Y SERVICIO DE ATENCIÓN AL CLIENTE by : Edebé (obra colectiva)
Download or read book ORIENTACIONES Y SOLUCIONARIO GESTIÓN COMERCIAL Y SERVICIO DE ATENCIÓN AL CLIENTE written by Edebé (obra colectiva) and published by . This book was released on 2008 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Gestión comercial y servicio de atención al cliente by : ESCUDERO SERRANO, MARÍA JOSÉ
Download or read book Gestión comercial y servicio de atención al cliente written by ESCUDERO SERRANO, MARÍA JOSÉ and published by Ediciones Paraninfo, S.A.. This book was released on 2011-01-01 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Este libro va dirigido a los alumnos que cursan el Ciclo Formativo de Grado Superior de Administración y Finanzas, pero también se han tenido en cuenta las condiciones del mercado laboral. Todas las unidades contienen desarrollo teórico, casos práctico resueltos y actividades propuestas para comprobar que se ha asimilado la materia propuesta. Al final de cada unidad también se han incluido una serie de actividades de enseñanza y aprendizaje para trabajo individual o en equipo.
Book Synopsis Gestión comercial y servicio de atención al cliente by : Ricardo José Martínez Pérez
Download or read book Gestión comercial y servicio de atención al cliente written by Ricardo José Martínez Pérez and published by . This book was released on 2006 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Con un enfoque actual, ameno y práctico, este proyecto editorial desarrolla los contenidos del módulo Gestión comercial y servicio de atención al cliente, incluido en el Ciclo Formativo de Grado Superior Administración y finanzas. Los materiales didácticos recogidos en este libro ofrecen al estudiante un conjunto de recursos diseñados para posibilitar la asimilación secuencial de las capacidades terminales definidas para el Técnico Superior en Administración y finanzas: 1.-Organizar, desarrollar y supervisar un sistema de información ágil, completo y veraz de los productos y servicios de la organización. 2.-Atender y asesorar sobre el producto y el servicio más adecuado a las necesidades del cliente entre los que ofrece la entidad. 3.-Negociar y acordar con el cliente las condiciones de contratación del producto y servicio ofertado. 4.-Gestionar y supervisar la documentación necesaria para la entrega del producto y servicio acordado, aplicando los procedimientos establecidos por la empresa con eficacia, eficiencia y calidad de servicio. 5.-Establecer y supervisar un sistema de seguimiento del cliente y de su grado de satisfacción mediante una atención personalizada y resolver las incidencias o reclamaciones surgidas en la prestación del servicio. 6.-Coordinar y supervisar el personal a su cargo, motivando su actuación para la mejor consecución de los planes comerciales. Como complemento a este libro, el profesor tiene a su disposición una Guía didáctica en la que encontrará el siguiente material: -Programación del módulo. -Programación del aula. -Orientaciones didácticas y metodológicas. -Soluciones a las Actividades que aparecen en este libro. Adicionalmente hay disponible un CD-ROM que completa el material didáctico con: -Programación del módulo. -Programación del aula. -Actividades adicionales. -Evaluaciones acompañadas de su solución. -Recursos generales. -Documentación de interés.
Book Synopsis Ethics for Behavior Analysts by : Jon Bailey
Download or read book Ethics for Behavior Analysts written by Jon Bailey and published by Routledge. This book was released on 2006-04-21 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: Behavior analysis, a rapidly growing profession, began with the use and application of conditioning and learning techniques to modify the behavior of children or adults presenting severe management problems, often because of developmental disabilities. Now behavior analysts work in a variety of settings, from clinics and schools to workplaces. Especially since their practice often involves aversive stimuli or punishment, they confront many special ethical challenges. Recently, the Behavior Analysis Certification Board codified a set of ten fundamental ethical guidelines to be followed by all behavior analysts and understood by all students and trainees seeking certification. This book shows readers how to follow the BACB guidelines in action. The authors first describe core ethical principles and then explain each guideline in detail, in easily comprehensible, everyday language. The text is richly illuminated by more than a hundred vivid case scenarios about which the authors pose, and later answer questions for readers. Useful appendices include the BACB Guidelines, an index to them, practice scenarios, and suggested further reading. Practitioners, instructors, supervisors, students, and trainees alike will welcome this invaluable new aid to professional development.
Book Synopsis Tax Administration 2021 Comparative Information on OECD and other Advanced and Emerging Economies by : OECD
Download or read book Tax Administration 2021 Comparative Information on OECD and other Advanced and Emerging Economies written by OECD and published by OECD Publishing. This book was released on 2021-09-15 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report is the ninth edition of the OECD's Tax Administration Series. It provides internationally comparative data on aspects of tax systems and their administration in 59 advanced and emerging economies.
Book Synopsis Host Bibliographic Record for Boundwith Item Barcode 30112044669122 and Others by :
Download or read book Host Bibliographic Record for Boundwith Item Barcode 30112044669122 and Others written by and published by . This book was released on 2013 with total page 2562 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Border Environmental Education Resource Guide by :
Download or read book Border Environmental Education Resource Guide written by and published by . This book was released on 2008 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Guidelines for Protected Areas Legislation by : Barbara J. Lausche
Download or read book Guidelines for Protected Areas Legislation written by Barbara J. Lausche and published by IUCN. This book was released on 2011 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: The central aim of this publication is to consider the key elements of a modern, comprehensive, and effective legal framework for successful management of protected areas. They provide practical guidance for all those involved in developing, improving, or reviewing national legislation on protected areas, be they legal drafters and practitioners, protected area managers, interested NGOs, or scholars. These guidelines include fifteen case studies, eight dealing with the protected area legislation of individual countries and six cases dealing with specific sites providing fundamental solutions that stand the test of time.
Book Synopsis Value Chain Finance by : Lucian Peter Christoph Peppelenbos
Download or read book Value Chain Finance written by Lucian Peter Christoph Peppelenbos and published by Kit Pub. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Value Chain Finance is a solution to such dilemmas.
Book Synopsis Disabled Widows by : Donald T. Ferron
Download or read book Disabled Widows written by Donald T. Ferron and published by . This book was released on 1972 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: Report and compilation of statistical tables resulting from a survey of the handicapped (disabled person), undertaken in 1966 by the social security administration, on demographic aspects and health-related characteristics of handicapped widowed married women in the USA, together with information on their eligibility to receive disability benefits.
Book Synopsis Design and Appraisal of Rural Transport Infrastructure by : Jerry Lebo
Download or read book Design and Appraisal of Rural Transport Infrastructure written by Jerry Lebo and published by World Bank Publications. This book was released on 2001-01-01 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Printed on Demand. Limited stock is held for this title. If you would like to order 30 copies or more please contact [email protected] Contact [email protected], if currently unavailable. This paper is part of a four-volume series of publications on rural transport promoted by the World Bank's Rural Transport Thematic Group under the aegis of its knowledge management activities. The four volumes are Options for Managing and Financing Rural Transport Infrastructure, Improving Rural Mobility, Developing Rural Transport Policies and Strategies, and this paper on Design and Appraisal of Rural Transport Infrastructure.
Book Synopsis Consumer Action Handbook, 2010 Edition by : U.S. Services Administration
Download or read book Consumer Action Handbook, 2010 Edition written by U.S. Services Administration and published by GPO FCIC. This book was released on 2010 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use this guide to get help with consumer purchases, problems and complaints. Find consumer contacts at hundreds of companies and trade associations; local, state, and federal government agencies; national consumer organizations; and more.
Book Synopsis The Radiological Accident in Goiânia by : International Atomic Energy Agency
Download or read book The Radiological Accident in Goiânia written by International Atomic Energy Agency and published by . This book was released on 1988 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Government and authorities in Brazil were faced with a tragic accident in Goiânia resulting from the misuse of a strongly radioactive medical teletherapy source not under radiation protection surveillance. The present report is divided into four parts: a chronology of destruction of the source, discovery of the accident and initial response; a description of the human consequences and the dosimetry and treatment of seriously exposed and contaminated persons; an account of the assessment of the environmental contamination and the remedial actions taken; and observations and recommendations. Appendices and annexes give an assessment of the effectiveness of international co-operation in the emergency response, and provide further information on: public communications; radiological survey equipment; guidelines for the discharge of patients; radiological protection; chemical decontamination; and the lessons learned.
Book Synopsis University and School Collaborations During a Pandemic by : Fernando M. Reimers
Download or read book University and School Collaborations During a Pandemic written by Fernando M. Reimers and published by Springer Nature. This book was released on 2022 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on twenty case studies of universities worldwide, and on a survey administered to leaders in 101 universities, this open access book shows that, amidst the significant challenges caused by the COVID-19 pandemic, universities found ways to engage with schools to support them in sustaining educational opportunity. In doing so, they generated considerable innovation, which reinforced the integration of the research and outreach functions of the university. The evidence suggests that universities are indeed open systems, in interaction with their environment, able to discover changes that can influence them and to change in response to those changes. They are also able, in the success of their efforts to mitigate the educational impact of the pandemic, to create better futures, as the result of the innovations they can generate. This challenges the view of universities as "ivory towers" being isolated from the surrounding environment and detached from local problems. As they reached out to schools, universities not only generated clear and valuable innovations to sustain educational opportunity and to improve it, this process also contributed to transform internal university processes in ways that enhanced their own ability to deliver on the third mission of outreach
Download or read book Copiar el edén written by María Berríos and published by . This book was released on 2006 with total page 662 pages. Available in PDF, EPUB and Kindle. Book excerpt: Analyzes the evolution of contemporary art in Chile from 1973 to 2007. This edition reproduces more than 500 color images of works by 74 contemporary artists (selected by editor Mosquera) including names such as: Juan Downey, Carlos Arias, (Santiago, Chile, 1964); Juan Castillo, (Antofagasta, 1952); Eugenio Dittborn, (Santiago, Chile, 1943); Paz Errzuriz, (Santiago, Chile, 1944); Volupsa Jarpa, (Rancagua, 1971); Carlos Leppe, (Santiago, Chile, 1952); and Carolina Ruff, (Santiago, Chile, 1973), as well as younger generation artists. The artists are presented in alphabetical order with brief introductory texts. Each reproduced work is rigorously documented with a caption that, in addition to providing the technical data offers the reader a description of the work for better comprehension. Six essays by noted critics and art historians: Guillermo Machuca, Mar̕a Berr̕os, Justo Pastor Mellado, Catalina Mena, Nelly Richard y Adriana V̀lads (description provided by vendor).
Book Synopsis Tourism in National Parks and Protected Areas by : Paul F. J. Eagles
Download or read book Tourism in National Parks and Protected Areas written by Paul F. J. Eagles and published by CABI. This book was released on 2002 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes the state of the art of tourism planning and management in national parks and protected areas. It also provides guidelines for best practice in tourism operations. Other objectives are to: Describe case studies and guidelines that contribute to conservation of biological diversity; consider the role of local communities within or near these areas; outline the development of tourism infrastructure and services; discuss visitor management; provide guidelines to enhance the quality of the tourism experience. The focus is global and the book will appeal to both academics and practitioners.
Book Synopsis Teaching Tech Together by : Greg Wilson
Download or read book Teaching Tech Together written by Greg Wilson and published by CRC Press. This book was released on 2019-10-08 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hundreds of grassroots groups have sprung up around the world to teach programming, web design, robotics, and other skills outside traditional classrooms. These groups exist so that people don't have to learn these things on their own, but ironically, their founders and instructors are often teaching themselves how to teach. There's a better way. This book presents evidence-based practices that will help you create and deliver lessons that work and build a teaching community around them. Topics include the differences between different kinds of learners, diagnosing and correcting misunderstandings, teaching as a performance art, what motivates and demotivates adult learners, how to be a good ally, fostering a healthy community, getting the word out, and building alliances with like-minded groups. The book includes over a hundred exercises that can be done individually or in groups, over 350 references, and a glossary to help you navigate educational jargon.
