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Author : Dirk Nonnenmacher
Publisher :
ISBN 13 : 9783899366495
Total Pages : 311 pages
Book Rating : 4.3/5 (664 download)
Download or read book Organisation von Dienstleistungsprozessen written by Dirk Nonnenmacher and published by . This book was released on 2007 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Dirk Klimkeit
Publisher : Springer Nature
ISBN 13 : 3031503457
Total Pages : 717 pages
Book Rating : 4.0/5 (315 download)
Download or read book International Management in Service Firms written by Dirk Klimkeit and published by Springer Nature. This book was released on 2024 with total page 717 pages. Available in PDF, EPUB and Kindle. Book excerpt: Zusammenfassung: This textbook examines how service firms manage their international operations. For the first time, it brings together insights from the fragmented literature on this subject into an accessible textbook. Further, it is unique in its focus on service firms' internationalization and international management. Beginning with an overview of the international environment in which service firms operate, it subsequently describes multinational service firms and their internationalization processes, strategies and organization. Unlike most texts on international services, the book goes beyond internationalization to address the ongoing management of service firms. It not only addresses functions such as global service marketing, financial management and human resource management, but also discusses aspects such as global account management, global service delivery and international project management, as well as the topical issue of managing distributed virtual teams. A dedicated chapter focuses on offshore shared services and business process outsourcing. These chapters are complemented by a discussion on international corporate governance and corporate social responsibility. The book is intended for students preparing for international careers in the service sector. Each chapter includes case studies, illustrations, highlighted definitions, a chapter summary and exercises
Author : Jan de Jonge
Publisher : Rainer Hampp Verlag
ISBN 13 : 9783879885886
Total Pages : 212 pages
Book Rating : 4.8/5 (858 download)
Download or read book Organizational Psychology and Health Care at the Start of a New Millennium written by Jan de Jonge and published by Rainer Hampp Verlag. This book was released on 2001 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Anette Weisbecker
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110435586
Total Pages : 842 pages
Book Rating : 4.1/5 (14 download)
Download or read book Mensch und Computer 2015 – Workshopband written by Anette Weisbecker and published by Walter de Gruyter GmbH & Co KG. This book was released on 2015-09-14 with total page 842 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Workshop Volume from the Humans and Computers Conference documents the advanced tutorials that were presented to deepen the understanding gained from the conference lectures. It presents case studies along with accompanying exercises.
Author : Robert J. Sternberg
Publisher : Cambridge University Press
ISBN 13 : 1107176573
Total Pages : 351 pages
Book Rating : 4.1/5 (71 download)
Download or read book The Nature of Human Intelligence written by Robert J. Sternberg and published by Cambridge University Press. This book was released on 2018-01-11 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides an overview of leading scholars' approaches to understanding the nature of intelligence, its measurement, its investigation, and its development.
Author : Patricia Adam
Publisher : UTB
ISBN 13 : 3825286169
Total Pages : 370 pages
Book Rating : 4.8/5 (252 download)
Download or read book Managing Internationalisation written by Patricia Adam and published by UTB. This book was released on 2015-06-17 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Managing Internationalisation” explains the process of internationalising any kind of organisation from a management perspective. Based on the renowned EFQM Excellence Model, all issues with special relevance for international activities are explained and traced back to recent scientific research and good management practise. The book is meant for practitioners and students alike. For a better understanding, extensive illustrations, examples, exercises and recommendations for case studies enrich the text. Dieses Buch erklärt den Prozess der Internationalisierung von Organisationen aus der Sicht des Managements. Auf der Basis des EFQM-Modells für Business Excellence (Qualitätsmanagement) werden alle für internationale Aktivitäten relevanten Themen erläutert. Das Buch ist für Praktiker und Studierende gleichermaßen geeignet. Mit praxisnahen Übungen und Fallstudien.
Author : Chiara Di Francescomarino
Publisher : Springer Nature
ISBN 13 : 303037453X
Total Pages : 766 pages
Book Rating : 4.0/5 (33 download)
Download or read book Business Process Management Workshops written by Chiara Di Francescomarino and published by Springer Nature. This book was released on 2020-01-03 with total page 766 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes revised papers from the twelve International Workshops held at the 17th International Conference on Business Process Management, BPM 2019, in Vienna, Austria, in September 2019: The third International Workshop on Artificial Intelligence for Business Process Management (AI4BPM) The third International Workshop on Business Processes Meet Internet-of-Things (BP-Meet-IoT) The 15th International Workshop on Business Process Intelligence (BPI) The first International Workshop on Business Process Management in the era of Digital Innovation and Transformation (BPMinDIT) The 12th International Workshop on Social and Human Aspects of Business Process Management (BPMS2) The 7th International Workshop on Declarative, Decision and Hybrid approaches to processes (DEC2H) The second International Workshop on Methods for Interpretation of Industrial Event Logs (MIEL) The first International Workshop on Process Management in Digital Production (PM-DiPro) The second International Workshop on Process-Oriented Data Science for Healthcare (PODS4H) The fourth International Workshop on Process Querying (PQ) The second International Workshop on Security and Privacy-enhanced Business Process Management (SPBP) The first International Workshop on the Value and Quality of Enterprise Modelling (VEnMo) Each of the workshops discussed research still in progress and focused on aspects of business process management, either a particular technical aspect or a particular application domain. These proceedings present the work that was discussed during the workshops.
Author : Witold Abramowicz
Publisher : Springer Nature
ISBN 13 : 303036691X
Total Pages : 700 pages
Book Rating : 4.0/5 (33 download)
Download or read book Business Information Systems Workshops written by Witold Abramowicz and published by Springer Nature. This book was released on 2019-12-16 with total page 700 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes revised papers from the nine workshops and one accompanying event which took place at the 22nd International Conference on Business Information Systems, BIS 2019, held in Seville, Spain, in June 2019. There was a total of 139 submissions to all workshops of which 57 papers were accepted for publication. The workshops included in this volume are: AKTB 2019: 11th Workshop on Applications of Knowledge-Based Technologies in Business BITA 2019: 10th Workshop on Business and IT Alignment BSCT 2019: Second Workshop on Blockchain and Smart Contract Technologies DigEX 2019: First International Workshop on transforming the Digital Customer Experience iCRM 2019: 4th International Workshop on Intelligent Data Analysis in Integrated Social CRM iDEATE 2019: 4th Workshop on Big Data and Business Analytics Ecosystems ISMAD 2019: Workshop on Information Systems and Applications in Maritime Domain QOD 2019: Second Workshop on Quality of Open Data SciBOWater 2019: Second Workshop on Scientific Challenges and Business Opportunities in Water Management
Author : Sabina Jeschke
Publisher : Springer
ISBN 13 : 3319426206
Total Pages : 975 pages
Book Rating : 4.3/5 (194 download)
Download or read book Automation, Communication and Cybernetics in Science and Engineering 2015/2016 written by Sabina Jeschke and published by Springer. This book was released on 2016-11-15 with total page 975 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Ferreira, Augusta da Conceição Santos
Publisher : IGI Global
ISBN 13 : 1466698047
Total Pages : 537 pages
Book Rating : 4.4/5 (666 download)
Download or read book Global Perspectives on Risk Management and Accounting in the Public Sector written by Ferreira, Augusta da Conceição Santos and published by IGI Global. This book was released on 2016-01-18 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: The effects of recent economic and financial crises have reached an international scale; a number of different nations have experienced the fallout of these events, calling into question issues of accountability and reform in public management. Global Perspectives on Risk Management and Accounting in the Public Sector is a pivotal reference source for the latest research on current developments and future directions of the regulation, financial management, and sustainability of public institutions. Featuring discussions on risk assessment, transparency, and information disclosure, this book is ideally designed for regulatory authorities, researchers, managers, and professionals working in the public domain.
Author : Die deutsche Nationalbibliothek
Publisher :
ISBN 13 :
Total Pages : 916 pages
Book Rating : 4.6/5 (438 download)
Download or read book Deutsche Nationalbibliografie written by Die deutsche Nationalbibliothek and published by . This book was released on 2008 with total page 916 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Robert F. Lusch
Publisher : Routledge
ISBN 13 : 1317454642
Total Pages : 468 pages
Book Rating : 4.3/5 (174 download)
Download or read book The Service-Dominant Logic of Marketing written by Robert F. Lusch and published by Routledge. This book was released on 2014-12-18 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: Expanding on the editors' award-winning article "Evolving to a New Dominant Logic for Marketing," this book presents a challenging new paradigm for the marketing discipline. This new paradigm is service-oriented, customer-oriented, relationship-focused, and knowledge-based, and places marketing, once viewed as a support function, central to overall business strategy. Service-dominant logic defines service as the application of competencies for the benefit of another entity and sees mutual service provision, rather than the exchange of goods, as the proper subject of marketing. It moves the orientation of marketing from a "market to" philosophy where customers are promoted to, targeted, and captured, to a "market with" philosophy where the customer and supply chain partners are collaborators in the entire marketing process. The editors elaborate on this model through an historical analysis, clarification, and extension of service-dominant logic, and distinguished marketing thinkers then provide further insight and commentary. The result is a more comprehensive and inclusive marketing theory that will challenge both current thinking and marketing practice.
Author : Henry Chesbrough
Publisher : John Wiley & Sons
ISBN 13 : 0470905743
Total Pages : 88 pages
Book Rating : 4.4/5 (79 download)
Download or read book Open Services Innovation written by Henry Chesbrough and published by John Wiley & Sons. This book was released on 2011-01-18 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: The father of "open innovation" is back with his most significant book yet. Henry Chesbrough’s acclaimed book Open Innovation described a new paradigm for management in the 21st century. Open Services Innovation offers a new approach that demonstrates how open innovation combined with a services approach to business is an effective and powerful way to grow and compete in our increasingly services-driven economy. Chesbrough shows how companies in any industry can make the critical shift from product- to service-centric thinking, from closed to open innovation where co-creating with customers enables sustainable business models that drive continuous value creation for customers. He maps out a strategic approach and proven framework that any individual, business unit, company, or industry can put to work for renewed growth and profits. The book includes guidance and compelling examples for small and large companies, services businesses, and emerging economies, as well as a path forward for the innovation industry. "Whether you are managing a product or a service, your business needs to become more open and more inclusive in order to be more innovative. Open Services Innovation will be an invaluable guide to intrepid managers who commit to making that journey." —GARY HAMEL, visiting professor, London Business School; director, Management Lab; and author, The Future of Management "I tore out page after page to share with my leaders. Chesbrough has pioneered an entire rethink of business innovation that’s rich in concept, deeply explained, with tools ready to use in every industry." —SCOTT COOK, founder and chairman of the executive committee, Intuit "Focusing on core competence often tempts managers to keep continuing what succeeded in the past. A far more important question is what capabilities are critical in the future, and Chesbrough shows how to ask and answer these issues." —CLAYTON CHRISTENSEN, Robert & Jane Cizik Professor of Business Administration, Harvard Business School, and author, The Innovator's Dilemma "To thrive, businesses will need to master the lessons of open service innovation. Here is their one-stop guidebook with important lessons clearly and compellingly presented." —JAMES C. SPOHRER, director, IBM University Programs World-Wide "Open Innovation pioneer Henry Chesbrough breaks new ground with Open Services Innovation, a persuasive argument for the power of co-creation in the world of services." —TOM KELLEY, general manager, IDEO, and author, The Ten Faces of Innovation, The Art of Innovation "With his trademark style of beautifully explained examples, Henry Chesbrough shows how open service innovation and new business models can help you escape this product commodity trap and bring you to the next level of competition." —ALEX OSTERWALDER, author, Business Model Generation "Open Services Innovation shows how a business can redefine itself as a service organisation and tap into faster growth through shared innovation." —SIR TERRY LEAHY, chief executive, Tesco "Chesbrough shows how innovating openly with a services mindset can make you a market leader." —CHARLENE LI, author, Open Leadership, and founder, Altimeter Group
Author : Frederik Ahlemann
Publisher : Springer Nature
ISBN 13 : 3030867900
Total Pages : 590 pages
Book Rating : 4.0/5 (38 download)
Download or read book Innovation Through Information Systems written by Frederik Ahlemann and published by Springer Nature. This book was released on 2021-10-15 with total page 590 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the current state of research in information systems and digital transformation. Due to the global trend of digitalization and the impact of the Covid 19 pandemic, the need for innovative, high-quality research on information systems is higher than ever. In this context, the book covers a wide range of topics, such as digital innovation, business analytics, artificial intelligence, and IT strategy, which affect companies, individuals, and societies. This volume gathers the revised and peer-reviewed papers on the topic "Domain" presented at the International Conference on Information Systems, held at the University of Duisburg-Essen in 2021.
Author : Joseph Mathew
Publisher : Springer
ISBN 13 : 3319957112
Total Pages : 775 pages
Book Rating : 4.3/5 (199 download)
Download or read book Asset Intelligence through Integration and Interoperability and Contemporary Vibration Engineering Technologies written by Joseph Mathew and published by Springer. This book was released on 2018-11-11 with total page 775 pages. Available in PDF, EPUB and Kindle. Book excerpt: These proceedings include a collection of papers on a range of topics presented at the 12th World Congress on Engineering Asset Management (WCEAM) in Brisbane, 2 – 4 August 2017. Effective strategies are required for managing complex engineering assets such as built environments, infrastructure, plants, equipment, hardware systems and components. Following the release of the ISO 5500x set of standards in 2014, the 12th WCEAM addressed important issues covering all aspects of engineering asset management across various sectors including health. The topics discussed by the congress delegates are grouped into a number of tracks, including strategies for investment and divestment of assets, operations and maintenance of assets, assessment of assets’ health conditions, risk and vulnerability, technologies, and systems for management of assets, standards, education, training and certification.
Author : Alfred Zimmermann
Publisher : Springer Nature
ISBN 13 : 3030496406
Total Pages : 401 pages
Book Rating : 4.0/5 (34 download)
Download or read book Architecting the Digital Transformation written by Alfred Zimmermann and published by Springer Nature. This book was released on 2020-07-27 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: This research-oriented book presents key contributions on architecting the digital transformation. It includes the following main sections covering 20 chapters: · Digital Transformation · Digital Business · Digital Architecture · Decision Support · Digital Applications Focusing on digital architectures for smart digital products and services, it is a valuable resource for researchers, doctoral students, postgraduates, graduates, undergraduates, academics and practitioners interested in digital transformation.
Author : Alfred Zimmermann
Publisher : Springer Nature
ISBN 13 : 9811557845
Total Pages : 438 pages
Book Rating : 4.8/5 (115 download)
Download or read book Human Centred Intelligent Systems written by Alfred Zimmermann and published by Springer Nature. This book was released on 2020-05-29 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book highlights new trends and challenges in intelligent systems, which play an important part in the digital transformation of many areas of science and practice. It includes papers offering a deeper understanding of the human-centred perspective on artificial intelligence, of intelligent value co-creation, ethics, value-oriented digital models, transparency, and intelligent digital architectures and engineering to support digital services and intelligent systems, the transformation of structures in digital businesses and intelligent systems based on human practices, as well as the study of interaction and the co-adaptation of humans and systems. All papers were originally presented at the International KES Conference on Human Centred Intelligent Systems 2020 (KES HCIS 2020), held on June 17–19, 2020, in Split, Croatia.
