Operational Decision Management for Dummies, IBM Limited Edition (Custom French)

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Publisher :
ISBN 13 : 9781119011026
Total Pages : 48 pages
Book Rating : 4.0/5 (11 download)

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Book Synopsis Operational Decision Management for Dummies, IBM Limited Edition (Custom French) by : Safron

Download or read book Operational Decision Management for Dummies, IBM Limited Edition (Custom French) written by Safron and published by . This book was released on 2014-07-28 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Governing Operational Decisions in an Enterprise Scalable Way

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Publisher : IBM Redbooks
ISBN 13 : 0738442658
Total Pages : 190 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Governing Operational Decisions in an Enterprise Scalable Way by : Jonathon Carr

Download or read book Governing Operational Decisions in an Enterprise Scalable Way written by Jonathon Carr and published by IBM Redbooks. This book was released on 2017-08-02 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® Redbooks® publication introduces operational decision governance and describes in detail how to implement it using the IBM Operational Decision Manager (ODM) platform. ODM allows businesses to automate and manage day-to-day operational decisions. It provides an integrated repository and management components for line-of-business, subject-matter experts to directly participate in the definition and governance of rules-based decision logic, organized in decision services. Governance of changes to decision services is of particular importance and value. This book describes how organizations can choose between the built-in ODM decision governance framework or a custom governance based on manually managed branches. Related topics, such as access control, permissions and user management, are covered and give a full view on decision service governance. You will find this book valuable if you are using or considering the usage of an operational decision management system in your organization, either with ODM on-premises or ODM on Cloud offerings. This book was written to help assist the following target audience in applying Decision Management technology successfully: IT Project Managers need to understand how decision governance differs from IT Governance, and how ODM straddles both worlds to facilitate agile change. IT Technical Architects need to understand how to architect ODM to sit inside both the IT and business worlds. Business Analysts need to understand the processes for changing business policies using ODM Decision Center. Business Rule Development Teams need to understand the best way to structure rule projects for scalability and maintainability.

Systems of Insight for Digital Transformation: Using IBM Operational Decision Manager Advanced and Predictive Analytics

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Publisher : IBM Redbooks
ISBN 13 : 073844118X
Total Pages : 266 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Systems of Insight for Digital Transformation: Using IBM Operational Decision Manager Advanced and Predictive Analytics by : Whei-Jen Chen

Download or read book Systems of Insight for Digital Transformation: Using IBM Operational Decision Manager Advanced and Predictive Analytics written by Whei-Jen Chen and published by IBM Redbooks. This book was released on 2015-12-03 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Systems of record (SORs) are engines that generates value for your business. Systems of engagement (SOE) are always evolving and generating new customer-centric experiences and new opportunities to capitalize on the value in the systems of record. The highest value is gained when systems of record and systems of engagement are brought together to deliver insight. Systems of insight (SOI) monitor and analyze what is going on with various behaviors in the systems of engagement and information being stored or transacted in the systems of record. SOIs seek new opportunities, risks, and operational behavior that needs to be reported or have action taken to optimize business outcomes. Systems of insight are at the core of the Digital Experience, which tries to derive insights from the enormous amount of data generated by automated processes and customer interactions. Systems of Insight can also provide the ability to apply analytics and rules to real-time data as it flows within, throughout, and beyond the enterprise (applications, databases, mobile, social, Internet of Things) to gain the wanted insight. Deriving this insight is a key step toward being able to make the best decisions and take the most appropriate actions. Examples of such actions are to improve the number of satisfied clients, identify clients at risk of leaving and incentivize them to stay loyal, identify patterns of risk or fraudulent behavior and take action to minimize it as early as possible, and detect patterns of behavior in operational systems and transportation that lead to failures, delays, and maintenance and take early action to minimize risks and costs. IBM® Operational Decision Manager is a decision management platform that provides capabilities that support both event-driven insight patterns, and business-rule-driven scenarios. It also can easily be used in combination with other IBM Analytics solutions, as the detailed examples will show. IBM Operational Decision Manager Advanced, along with complementary IBM software offerings that also provide capability for systems of insight, provides a way to deliver the greatest value to your customers and your business. IBM Operational Decision Manager Advanced brings together data from different sources to recognize meaningful trends and patterns. It empowers business users to define, manage, and automate repeatable operational decisions. As a result, organizations can create and shape customer-centric business moments. This IBM Redbooks® publication explains the key concepts of systems of insight and how to implement a system of insight solution with examples. It is intended for IT architects and professionals who are responsible for implementing a systems of insights solution requiring event-based context pattern detection and deterministic decision services to enhance other analytics solution components with IBM Operational Decision Manager Advanced.

Making Better Decisions Using IBM WebSphere Operational Decision Management

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Publisher : IBM Redbooks
ISBN 13 : 0738450758
Total Pages : 136 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Making Better Decisions Using IBM WebSphere Operational Decision Management by : Duncan Clark

Download or read book Making Better Decisions Using IBM WebSphere Operational Decision Management written by Duncan Clark and published by IBM Redbooks. This book was released on 2012-04-05 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Decision management is emerging as an important capability for delivering agile business solutions. Decision management is not a solution in its own right, but must be integrated into the solutions or business processes that it supports. In this IBM® RedpapersTM publication, we describe the recommended best practices and integration concepts that use the business events, business rules, and other capabilities of IBM WebSphere® Operational Decision Management V7.5 (WebSphere ODM) to provide better decision making in those solutions and business processes.

Optimization and Decision Support Design Guide: Using IBM ILOG Optimization Decision Manager

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Publisher : IBM Redbooks
ISBN 13 : 0738437360
Total Pages : 368 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Optimization and Decision Support Design Guide: Using IBM ILOG Optimization Decision Manager by : Axel Buecker

Download or read book Optimization and Decision Support Design Guide: Using IBM ILOG Optimization Decision Manager written by Axel Buecker and published by IBM Redbooks. This book was released on 2012-10-10 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today many organizations face challenges when developing a realistic plan or schedule that provides the best possible balance between customer service and revenue goals. Optimization technology has long been used to find the best solutions to complex planning and scheduling problems. A decision-support environment that enables the flexible exploration of all the trade-offs and sensitivities needs to provide the following capabilities: Flexibility to develop and compare realistic planning and scheduling scenarios Quality sensitivity analysis and explanations Collaborative planning and scenario sharing Decision recommendations This IBM® Redbooks® publication introduces you to the IBM ILOG® Optimization Decision Manager (ODM) Enterprise. This decision-support application provides the capabilities you need to take full advantage of optimization technology. Applications built with IBM ILOG ODM Enterprise can help users create, compare, and understand planning or scheduling scenarios. They can also adjust any of the model inputs or goals, and fully understanding the binding constraints, trade-offs, sensitivities, and business options. This book enables business analysts, architects, and administrators to design and use their own operational decision management solution.

Deliver Modern UI for IBM BPM with the Coach Framework and Other Approaches

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Publisher : IBM Redbooks
ISBN 13 : 0738442011
Total Pages : 428 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Deliver Modern UI for IBM BPM with the Coach Framework and Other Approaches by : Rackley Boren

Download or read book Deliver Modern UI for IBM BPM with the Coach Framework and Other Approaches written by Rackley Boren and published by IBM Redbooks. This book was released on 2017-05-08 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt: IBM® Coach Framework is a key component of the IBM Business Process Manager (BPM) platform that enables custom user interfaces to be easily embedded within business process solutions. Developer tools enable process authors to rapidly create a compelling user experience (UI) that can be delivered to desktop and mobile devices. IBM Process Portal, used by business operations to access, execute, and manage tasks, is entirely coach-based and can easily be configured and styled. A corporate look and feel can be defined using a graphical theme editor and applied consistently across all process applications. The process federation capability enables business users to access and execute all their tasks using a single UI without being aware of the implementation or origin. Using Coach Framework, you can embed coach-based UI in other web applications, develop BPM UI using alternative UI technology, and create mobile applications for off-line working. This IBM Redbooks® publication explains how to fully benefit from the power of the Coach Framework. It focuses on the capabilities that Coach Framework delivers with IBM BPM version 8.5.7. The content of this document, though, is also pertinent to future versions of the application.

IBM Software for SAP Solutions

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Publisher : IBM Redbooks
ISBN 13 : 073844104X
Total Pages : 352 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM Software for SAP Solutions by : Yaro Dunchych

Download or read book IBM Software for SAP Solutions written by Yaro Dunchych and published by IBM Redbooks. This book was released on 2015-09-29 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: SAP is a market leader in enterprise business application software. SAP solutions provide a rich set of composable application modules, and configurable functional capabilities that are expected from a comprehensive enterprise business application software suite. In most cases, companies that adopt SAP software remain heterogeneous enterprises running both SAP and non-SAP systems to support their business processes. Regardless of the specific scenario, in heterogeneous enterprises most SAP implementations must be integrated with a variety of non-SAP enterprise systems: Portals Messaging infrastructure Business process management (BPM) tools Enterprise Content Management (ECM) methods and tools Business analytics (BA) and business intelligence (BI) technologies Security Systems of record Systems of engagement The tooling included with SAP software addresses many needs for creating SAP-centric environments. However, the classic approach to implementing SAP functionality generally leaves the business with a rigid solution that is difficult and expensive to change and enhance. When SAP software is used in a large, heterogeneous enterprise environment, SAP clients face the dilemma of selecting the correct set of tools and platforms to implement SAP functionality, and to integrate the SAP solutions with non-SAP systems. This IBM® Redbooks® publication explains the value of integrating IBM software with SAP solutions. It describes how to enhance and extend pre-built capabilities in SAP software with best-in-class IBM enterprise software, enabling clients to maximize return on investment (ROI) in their SAP investment and achieve a balanced enterprise architecture approach. This book describes IBM Reference Architecture for SAP, a prescriptive blueprint for using IBM software in SAP solutions. The reference architecture is focused on defining the use of IBM software with SAP, and is not intended to address the internal aspects of SAP components. The chapters of this book provide a specific reference architecture for many of the architectural domains that are each important for a large enterprise to establish common strategy, efficiency, and balance. The majority of the most important architectural domain topics, such as integration, process optimization, master data management, mobile access, Enterprise Content Management, business intelligence, DevOps, security, systems monitoring, and so on, are covered in the book. However, there are several other architectural domains which are not included in the book. This is not to imply that these other architectural domains are not important or are less important, or that IBM does not offer a solution to address them. It is only reflective of time constraints, available resources, and the complexity of assembling a book on an extremely broad topic. Although more content could have been added, the authors feel confident that the scope of architectural material that has been included should provide organizations with a fantastic head start in defining their own enterprise reference architecture for many of the important architectural domains, and it is hoped that this book provides great value to those reading it. This IBM Redbooks publication is targeted to the following audiences: Client decision makers and solution architects leading enterprise transformation projects and wanting to gain further insight so that they can benefit from the integration of IBM software in large-scale SAP projects. IT architects and consultants integrating IBM technology with SAP solutions.

Patterns: Integrating WebSphere ILOG JRules with IBM Software

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Publisher : IBM Redbooks
ISBN 13 : 073843518X
Total Pages : 384 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Patterns: Integrating WebSphere ILOG JRules with IBM Software by : Chris Rayns

Download or read book Patterns: Integrating WebSphere ILOG JRules with IBM Software written by Chris Rayns and published by IBM Redbooks. This book was released on 2011-02-24 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® Redbooks® publication describes how the IBM WebSphere® ILOG JRules product can be used in association with other IBM middleware products to deliver better solutions. This book can help architects position a business rule management system (BRMS) in their existing infrastructures to deliver the value propositions that the business needs. This book can also help developers design and integrate JRules with those middleware products (focussing on WebSphere Process Server, WebSphere Message Broker and IBM CICS®) and help to illustrate common integration patterns and practices for these products.

Building Cognitive Applications with IBM Watson Services: Volume 1 Getting Started

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Publisher : IBM Redbooks
ISBN 13 : 073844264X
Total Pages : 130 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Building Cognitive Applications with IBM Watson Services: Volume 1 Getting Started by : Dr. Alfio Gliozzo

Download or read book Building Cognitive Applications with IBM Watson Services: Volume 1 Getting Started written by Dr. Alfio Gliozzo and published by IBM Redbooks. This book was released on 2017-06-23 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Building Cognitive Applications with IBM Watson Services series is a seven-volume collection that introduces IBM® WatsonTM cognitive computing services. The series includes an overview of specific IBM Watson® services with their associated architectures and simple code examples. Each volume describes how you can use and implement these services in your applications through practical use cases. The series includes the following volumes: Volume 1 Getting Started, SG24-8387 Volume 2 Conversation, SG24-8394 Volume 3 Visual Recognition, SG24-8393 Volume 4 Natural Language Classifier, SG24-8391 Volume 5 Language Translator, SG24-8392 Volume 6 Speech to Text and Text to Speech, SG24-8388 Volume 7 Natural Language Understanding, SG24-8398 Whether you are a beginner or an experienced developer, this collection provides the information you need to start your research on Watson services. If your goal is to become more familiar with Watson in relation to your current environment, or if you are evaluating cognitive computing, this collection can serve as a powerful learning tool. This IBM Redbooks® publication, Volume 1, introduces cognitive computing, its motivating factors, history, and basic concepts. This volume describes the industry landscape for cognitive computing and introduces Watson, the cognitive computing offering from IBM. It also describes the nature of the question-answering (QA) challenge that is represented by the Jeopardy! quiz game and it provides a high-level overview of the QA system architecture (DeepQA), developed for Watson to play the game. This volume charts the evolution of the Watson Developer Cloud, from the initial DeepQA implementation. This book also introduces the concept of domain adaptation and the processes that must be followed to adapt the various Watson services to specific domains.

End-to-end Integration with IBM Sterling B2B Integration and Managed File Transfer solutions

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Publisher : IBM Redbooks
ISBN 13 : 0738436925
Total Pages : 354 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis End-to-end Integration with IBM Sterling B2B Integration and Managed File Transfer solutions by : James Ballentine

Download or read book End-to-end Integration with IBM Sterling B2B Integration and Managed File Transfer solutions written by James Ballentine and published by IBM Redbooks. This book was released on 2012-07-21 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Across numerous vertical industries, enterprises are challenged to improve processing efficiency as transactions flow from their business communities to their internal systems and vice versa, simplify management and expansion of the external communities, accommodate customer and supplier preferences, govern the flow of information, enforce policy and standards, and protect sensitive information. Throughout this process, external partners must be on-boarded and off-boarded, information must flow across multiple communications infrastructures, and data must be mapped and transformed for consumption across multiple applications. Some transactions require synchronous or real-time processing while others are of a more periodic nature. For some classes of customer or supplier, the enterprise might prefer a locally-managed, on-premise solution. For some types of communities (often small businesses), an as-a-Service solution might be the best option. Many large enterprises combine the on-premise and as-a-Service approach to serve different categories of business partners (customers or suppliers). This IBM® Redbooks® publication focuses on solutions for end-to-end integration in complex value chains and presents several end-to-end common integration scenarios with IBM Sterling and IBM WebSphere® portfolios. We believe that this publication will be a reference for IT Specialists and IT Architects implementing an integration solution architecture involving IBM Sterling and IBM WebSphere portfolios.

Smarter Business: Dynamic Information with IBM InfoSphere Data Replication CDC

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Publisher : IBM Redbooks
ISBN 13 : 0738436372
Total Pages : 484 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Smarter Business: Dynamic Information with IBM InfoSphere Data Replication CDC by : Chuck Ballard

Download or read book Smarter Business: Dynamic Information with IBM InfoSphere Data Replication CDC written by Chuck Ballard and published by IBM Redbooks. This book was released on 2012-03-12 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: To make better informed business decisions, better serve clients, and increase operational efficiencies, you must be aware of changes to key data as they occur. In addition, you must enable the immediate delivery of this information to the people and processes that need to act upon it. This ability to sense and respond to data changes is fundamental to dynamic warehousing, master data management, and many other key initiatives. A major challenge in providing this type of environment is determining how to tie all the independent systems together and process the immense data flow requirements. IBM® InfoSphere® Change Data Capture (InfoSphere CDC) can respond to that challenge, providing programming-free data integration, and eliminating redundant data transfer, to minimize the impact on production systems. In this IBM Redbooks® publication, we show you examples of how InfoSphere CDC can be used to implement integrated systems, to keep those systems updated immediately as changes occur, and to use your existing infrastructure and scale up as your workload grows. InfoSphere CDC can also enhance your investment in other software, such as IBM DataStage® and IBM QualityStage®, IBM InfoSphere Warehouse, and IBM InfoSphere Master Data Management Server, enabling real-time and event-driven processes. Enable the integration of your critical data and make it immediately available as your business needs it.

IBM Information Governance Solutions

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Publisher : IBM Redbooks
ISBN 13 : 0738439517
Total Pages : 264 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM Information Governance Solutions by : Chuck Ballard

Download or read book IBM Information Governance Solutions written by Chuck Ballard and published by IBM Redbooks. This book was released on 2014-04-04 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing information within the enterprise has always been a vital and important task to support the day-to-day business operations and to enable analysis of that data for decision making to better manage and grow the business for improved profitability. To do all that, clearly the data must be accurate and organized so it is accessible and understandable to all who need it. That task has grown in importance as the volume of enterprise data has been growing significantly (analyst estimates of 40 - 50% growth per year are not uncommon) over the years. However, most of that data has been what we call "structured" data, which is the type that can fit neatly into rows and columns and be more easily analyzed. Now we are in the era of "big data." This significantly increases the volume of data available, but it is in a form called "unstructured" data. That is, data from sources that are not as easily organized, such as data from emails, spreadsheets, sensors, video, audio, and social media sites. There is valuable information in all that data but it calls for new processes to enable it to be analyzed. All this has brought with it a renewed and critical need to manage and organize that data with clarity of meaning, understandability, and interoperability. That is, you must be able to integrate this data when it is from within an enterprise but also importantly when it is from many different external sources. What is described here has been and is being done to varying extents. It is called "information governance." Governing this information however has proven to be challenging. But without governance, much of the data can be less useful and perhaps even used incorrectly, significantly impacting enterprise decision making. So we must also respect the needs for information security, consistency, and validity or else suffer the potential economic and legal consequences. Implementing sound governance practices needs to be an integral part of the information control in our organizations. This IBM® Redbooks® publication focuses on the building blocks of a solid governance program. It examines some familiar governance initiative scenarios, identifying how they underpin key governance initiatives, such as Master Data Management, Quality Management, Security and Privacy, and Information Lifecycle Management. IBM Information Management and Governance solutions provide a comprehensive suite to help organizations better understand and build their governance solutions. The book also identifies new and innovative approaches that are developed by IBM practice leaders that can help as you implement the foundation capabilities in your organizations.

Operations Management in Context

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Author :
Publisher : Routledge
ISBN 13 : 1136375392
Total Pages : 444 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Operations Management in Context by : Frank Rowbotham

Download or read book Operations Management in Context written by Frank Rowbotham and published by Routledge. This book was released on 2012-05-23 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: Operations Management in Context provides students with excellent grounding in the theory and practice of operations management and its role within organizations. Structured in a clear and logical manner, it gradually leads newcomers to this subject through each topic area, highlighting key issues, and using practical case study material and examples to contextualize learning. Each chapter is structured logically and concludes with summary material to aid revision. Exercises and self-assessment questions are included to reinforce learning and maintain variety, with answers included at the end of the text.

Catalog of Copyright Entries. Third Series

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Author :
Publisher : Copyright Office, Library of Congress
ISBN 13 :
Total Pages : 1666 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Catalog of Copyright Entries. Third Series by : Library of Congress. Copyright Office

Download or read book Catalog of Copyright Entries. Third Series written by Library of Congress. Copyright Office and published by Copyright Office, Library of Congress. This book was released on 1978 with total page 1666 pages. Available in PDF, EPUB and Kindle. Book excerpt:

IBM PowerHA SystemMirror for AIX Cookbook

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Publisher : IBM Redbooks
ISBN 13 : 0738440019
Total Pages : 570 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM PowerHA SystemMirror for AIX Cookbook by : Dino Quintero

Download or read book IBM PowerHA SystemMirror for AIX Cookbook written by Dino Quintero and published by IBM Redbooks. This book was released on 2015-04-13 with total page 570 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® Redbooks® publication can help you install, tailor, and configure the new IBM PowerHA® Version 7.1.3, and understand new and improved features such as migrations, cluster administration, and advanced topics like configuring in a virtualized environment including workload partitions (WPARs). With this book, you can gain a broad understanding of the IBM PowerHA SystemMirror® architecture. If you plan to install, migrate, or administer a high availability cluster, this book is right for you. This book can help IBM AIX® professionals who seek a comprehensive and task-oriented guide for developing the knowledge and skills required for PowerHA cluster design, implementation, and daily system administration. It provides a combination of theory and practical experience. This book is targeted toward technical professionals (consultants, technical support staff, IT architects, and IT specialists) who are responsible for providing high availability solutions and support with the IBM PowerHA SystemMirror Standard on IBM POWER® systems.

Metadata Management with IBM InfoSphere Information Server

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Publisher : IBM Redbooks
ISBN 13 : 0738435996
Total Pages : 458 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Metadata Management with IBM InfoSphere Information Server by : Wei-Dong Zhu

Download or read book Metadata Management with IBM InfoSphere Information Server written by Wei-Dong Zhu and published by IBM Redbooks. This book was released on 2011-10-18 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: What do you know about your data? And how do you know what you know about your data? Information governance initiatives address corporate concerns about the quality and reliability of information in planning and decision-making processes. Metadata management refers to the tools, processes, and environment that are provided so that organizations can reliably and easily share, locate, and retrieve information from these systems. Enterprise-wide information integration projects integrate data from these systems to one location to generate required reports and analysis. During this type of implementation process, metadata management must be provided along each step to ensure that the final reports and analysis are from the right data sources, are complete, and have quality. This IBM® Redbooks® publication introduces the information governance initiative and highlights the immediate needs for metadata management. It explains how IBM InfoSphereTM Information Server provides a single unified platform and a collection of product modules and components so that organizations can understand, cleanse, transform, and deliver trustworthy and context-rich information. It describes a typical implementation process. It explains how InfoSphere Information Server provides the functions that are required to implement such a solution and, more importantly, to achieve metadata management. This book is for business leaders and IT architects with an overview of metadata management in information integration solution space. It also provides key technical details that IT professionals can use in a solution planning, design, and implementation process.

Management Information Systems

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Author :
Publisher : Pearson Educación
ISBN 13 : 9789702605287
Total Pages : 618 pages
Book Rating : 4.6/5 (52 download)

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Book Synopsis Management Information Systems by : Kenneth C. Laudon

Download or read book Management Information Systems written by Kenneth C. Laudon and published by Pearson Educación. This book was released on 2004 with total page 618 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases.