Offshoring Of Services

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Outsourcing and Offshoring Business Services

Author : Leslie P. Willcocks
Publisher : Springer
ISBN 13 : 3319526510
Total Pages : 656 pages
Book Rating : 4.3/5 (195 download)

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Book Synopsis Outsourcing and Offshoring Business Services by : Leslie P. Willcocks

Download or read book Outsourcing and Offshoring Business Services written by Leslie P. Willcocks and published by Springer. This book was released on 2017-07-25 with total page 656 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized offshoring organizations such as captive centres. In this comprehensive study, the editors present an expert review of the historical development of this field, and offer analysis of emerging findings and practices for the future.

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy

Author : Gupta, Amar
Publisher : IGI Global
ISBN 13 : 1599049732
Total Pages : 440 pages
Book Rating : 4.5/5 (99 download)

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Book Synopsis Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy by : Gupta, Amar

Download or read book Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy written by Gupta, Amar and published by IGI Global. This book was released on 2008-03-31 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.

Offshoring of Services

Author : United States. Government Accountability Office
Publisher : DIANE Publishing
ISBN 13 : 1428933859
Total Pages : 87 pages
Book Rating : 4.4/5 (289 download)

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Book Synopsis Offshoring of Services by : United States. Government Accountability Office

Download or read book Offshoring of Services written by United States. Government Accountability Office and published by DIANE Publishing. This book was released on 2005 with total page 87 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Offshoring of Services

Author : Sigurd R. Nilsen
Publisher : DIANE Publishing
ISBN 13 : 9781422304945
Total Pages : 88 pages
Book Rating : 4.3/5 (49 download)

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Book Synopsis Offshoring of Services by : Sigurd R. Nilsen

Download or read book Offshoring of Services written by Sigurd R. Nilsen and published by DIANE Publishing. This book was released on 2006-04 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: Much attention has focused on the offshoringÓ of services to lower-wage locations abroad. Offshoring generally refers to an org. purchase of goods or services from abroad that were previously produced domestically. Extensive public debate has arisen about both the potential benefits of services offshoring, such as lower consumer prices & higher U.S. productivity, as well as the potential costs, such as increased job displacement for selected U.S. workers. This report: provides an overview of experts' views on the potential impacts of services offshoring; describes the types of policies that have been proposed in response to offshoring; & highlights some key areas where add'l. research might help advance the debate about offshoring. Illus.

Global Trade in Services

Author : J. Bradford Jensen
Publisher : Peterson Institute
ISBN 13 : 9780881326017
Total Pages : 0 pages
Book Rating : 4.3/5 (26 download)

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Book Synopsis Global Trade in Services by : J. Bradford Jensen

Download or read book Global Trade in Services written by J. Bradford Jensen and published by Peterson Institute. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: He finds that, in spite of US comparative advantage in service activities, service firms' export participation lags manufacturing firms. Jensen evaluates the impediments to services trade and finds evidence that there is considerable room for liberalization-especially among the large, fast-growing developing economies. The policy recommendations coming out of this path-breaking study are quite clear. The United States should not fear trade in services. It should be pushing aggressively for services trade liberalization. Because other advanced economies have similar comparative advantage in service, the United States should make common cause with the European Union and other advanced economies to encourage the large, fast-growing developing economies to liberalize their service sectors through multilateral negotiations in the General Agreement on Trade in Services and the Government Procurement Agreement.

The Handbook of Global Outsourcing and Offshoring

Author : I. Oshri
Publisher : Springer
ISBN 13 : 0230251072
Total Pages : 279 pages
Book Rating : 4.2/5 (32 download)

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Book Synopsis The Handbook of Global Outsourcing and Offshoring by : I. Oshri

Download or read book The Handbook of Global Outsourcing and Offshoring written by I. Oshri and published by Springer. This book was released on 2009-10-09 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.

Offshoring and Working Conditions in Remote Work

Author : Jon Carleton Messenger
Publisher :
ISBN 13 : 9780230296312
Total Pages : 282 pages
Book Rating : 4.2/5 (963 download)

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Book Synopsis Offshoring and Working Conditions in Remote Work by : Jon Carleton Messenger

Download or read book Offshoring and Working Conditions in Remote Work written by Jon Carleton Messenger and published by . This book was released on 2010 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: An historical context of the development of global outsourcing with case study analysis in four countries where the industry is large or growing. It provides policy advice from employers to policy makers on how the growth of good quality jobs can be ensured as this industry grows and matures around the world.

The Services Shift

Author : Robert E. Kennedy
Publisher : FT Press
ISBN 13 : 0137011210
Total Pages : 354 pages
Book Rating : 4.1/5 (37 download)

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Book Synopsis The Services Shift by : Robert E. Kennedy

Download or read book The Services Shift written by Robert E. Kennedy and published by FT Press. This book was released on 2009-01-09 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone's familiar with manufacturing offshoring by now. But a different phenomenon will soon drive even more powerful changes: the globalization of services. Until now, it's been virtually impossible to get a clear picture of what's going on, where, and why. Where are the jobs going? Which companies benefit -- or could benefit? How, exactly, does services offshoring work? Who makes a good partner? What are the public policy implications? The Services Shift answers all these questions and more, offering powerful insights for managers, policymakers, and citizens alike. Two leading researchers reveal how services offshoring is working in both industries and individual companies, and show how to define and implement realistic services sourcing goals. You'll review the types of players involved in services offshoring, and understand its geographical centers, from China and India to Hungary, Russia, Morocco, Brazil, South Africa, and Mauritius. Drawing on detailed interviews with dozens of participants, the authors review the management skillsets associated with successful services offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Finally, the authors preview emerging trends in services globalization.

IT Outsourcing: Concepts, Methodologies, Tools, and Applications

Author : St.Amant, Kirk
Publisher : IGI Global
ISBN 13 : 1605667714
Total Pages : 2511 pages
Book Rating : 4.6/5 (56 download)

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Book Synopsis IT Outsourcing: Concepts, Methodologies, Tools, and Applications by : St.Amant, Kirk

Download or read book IT Outsourcing: Concepts, Methodologies, Tools, and Applications written by St.Amant, Kirk and published by IGI Global. This book was released on 2009-07-31 with total page 2511 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book covers a wide range of topics involved in the outsourcing of information technology through state-of-the-art collaborations of international field experts"--Provided by publisher.

Services Offshoring and its Impact on the Labor Market

Author : Deborah Winkler
Publisher : Springer Science & Business Media
ISBN 13 : 3790821993
Total Pages : 314 pages
Book Rating : 4.7/5 (98 download)

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Book Synopsis Services Offshoring and its Impact on the Labor Market by : Deborah Winkler

Download or read book Services Offshoring and its Impact on the Labor Market written by Deborah Winkler and published by Springer Science & Business Media. This book was released on 2009-09-18 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Services – from information technology to research to finance – are now as subject to international trade as goods have been for decades. What are the labor market consequences of the recent surge in services offshoring? While offshoring has traditionally been found to affect only less-skilled workers in industrialized countries, this study finds that services offshoring also has negative consequences for high-skilled workers. Focusing on the case of Germany, Deborah Winkler shows how services offshoring has grown, who is most affected and what policy makers can do. Winkler measures the impact of services offshoring on German productivity, employment, and employment structure. She provides a well-balanced synthesis of theoretical insights, detailed empirical analysis, and economic policy recommendations. Although her main focus is on the case of Germany, many insights are also applicable to other developed countries.

Global Sourcing Of Services: Strategies, Issues And Challenges

Author : Shailendra C Jain Palvia
Publisher : World Scientific
ISBN 13 : 9813109327
Total Pages : 723 pages
Book Rating : 4.8/5 (131 download)

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Book Synopsis Global Sourcing Of Services: Strategies, Issues And Challenges by : Shailendra C Jain Palvia

Download or read book Global Sourcing Of Services: Strategies, Issues And Challenges written by Shailendra C Jain Palvia and published by World Scientific. This book was released on 2016-11-01 with total page 723 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are three stages to outsourcing: The first occurred at the dawn of industrial era in the 19th century, where mass production for consumption by many, became the norm and simple domestic means could not meet such demands. With the cost of labor soaring in developed countries, manufacturing of products started moving to countries like China to take advantage of labor arbitrage in the 1900s. This is the second stage of outsourcing. This book addresses issues and challenges in the third stage of outsourcing whose focus is on movement of services at electronic speed, utilizing the Internet platform.The book includes short essay questions, multiple choice questions, mini-cases at the end of most chapters and glossary of terms. It can also serve as a good reference book for practitioners.

Outsourcing and Offshoring

Author : Mário Franco
Publisher : BoD – Books on Demand
ISBN 13 : 1839684690
Total Pages : 130 pages
Book Rating : 4.8/5 (396 download)

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Book Synopsis Outsourcing and Offshoring by : Mário Franco

Download or read book Outsourcing and Offshoring written by Mário Franco and published by BoD – Books on Demand. This book was released on 2021-07-07 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing and offshoring are typically viewed as phenomena allowing competitive advantages for organizations, but some studies have not included the risks, benefits, and challenges of these types of strategies. As such, this book fills this gap by combining several studies from different perspectives. The chapters follow several approaches and applications that researchers explore in different contexts. This book adds to the body of knowledge in outsourcing and offshoring areas and shows how these strategies can stimulate organizations’ development in various countries and regions worldwide.

Offshoring Strategies

Author : Ilan Oshri
Publisher : MIT Press
ISBN 13 : 0262295008
Total Pages : 279 pages
Book Rating : 4.2/5 (622 download)

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Book Synopsis Offshoring Strategies by : Ilan Oshri

Download or read book Offshoring Strategies written by Ilan Oshri and published by MIT Press. This book was released on 2011-02-25 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: The evolution of a rapidly growing mode of offshoring, captive centers: basic models, strategies, and case studies of Fortune Global 250 firms. In today's globalized economy, firms often consider offshoring when confronted by rising costs and fierce competition. One mode of offshoring has continued to grow despite the current global economic turmoil: the captive center. Captive centers are offshore subsidiaries or branch offices that provide the parent company with services, usually in the form of back-office activities. In Offshoring Strategies, Ilan Oshri examines the evolution of the captive center. He identifies basic captive center models, examines the captive center strategies pursued by Fortune Global 250 firms, describes current captive center trends, and offers detailed individual case studies that illustrate each model. His analysis highlights the strategic paths available to firms that want to maximize the returns offered by captive centers. Oshri outlines six models for captive centers that range from the basic wholly owned branch office to hybrids and joint ventures and identifies evolutionary paths along which the basic model develops. He analyzes firms' strategies during initial set-up, then tracks the changes as strategies evolve to meet different business needs. The case studies, all based on the Fortune Global 250, include the development of a basic captive unit into a complex hybrid structure; the evolution a captive center into a shared service center offering services to other international firms; the divestment of a captive center to a private equity firm; and the migration of a captive center to a location where costs were lower.

Sourcing in India

Author : Guido Nassimbeni
Publisher : Springer
ISBN 13 : 0230594166
Total Pages : 301 pages
Book Rating : 4.2/5 (35 download)

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Book Synopsis Sourcing in India by : Guido Nassimbeni

Download or read book Sourcing in India written by Guido Nassimbeni and published by Springer. This book was released on 2008-09-11 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ranked as the second most important growing economy in the world, India represents one of the most interesting sourcing and selling markets. A real 'global strategy' cannot ignore it. Using the experiences of leading international companies (including Accenture, DHL and IDS), this book illustrates opportunities, threats and approaches in the management of an offshoring project in India. It clarifies issues concerning FDIs, intellectual property protection and transport/communication, and closes with a detailed description of five in-depth case studies.

Deep Smarts

Author : Dorothy Leonard
Publisher : Harvard Business Review Press
ISBN 13 : 1633690377
Total Pages : 304 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Deep Smarts by : Dorothy Leonard

Download or read book Deep Smarts written by Dorothy Leonard and published by Harvard Business Review Press. This book was released on 2005-01-11 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Deep smarts are the engine of any organization as well as the essential value that individuals build throughout their careers. Distinct from IQ, this type of expertise consists of practical wisdom: accumulated knowledge, know-how, and intuition gained through extensive experience. How do such smarts develop? And what happens when people with deep smarts leave a particular job or the organization? Can any of their smarts be transferred? Should they be? Basing their conclusions on a multi-year research project, Dorothy Leonard and Walter Swap argue that cultivating and managing deep smarts are critical parts of any leader's job. The authors draw on examples from firms of all sizes and types to illustrate the connection between deep smarts and organizational viability and continuous innovation. Leonard and Swap describe the origins and limits of deep smarts and outline processes for cultivating and leveraging them across the organization. Developing an experience repertoire and receiving strategic guidance from wise coaches can help individuals move up the ladder of expertise from novice to master. Addressing a topic of increasing importance as the Boomer generation retires, Deep Smarts challenges leaders to take a hands-on approach to managing the experience-based knowledge shaping the future of their organizations.

Offshoring Information Technology

Author : Erran Carmel
Publisher : Cambridge University Press
ISBN 13 : 9781139444507
Total Pages : 310 pages
Book Rating : 4.4/5 (445 download)

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Book Synopsis Offshoring Information Technology by : Erran Carmel

Download or read book Offshoring Information Technology written by Erran Carmel and published by Cambridge University Press. This book was released on 2005-05-12 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The decision to source software development to an overseas firm (offshoring) is looked at frequently in simple economic terms - it's cheaper, and skilled labor is easier to find. In practice, however, offshoring is fraught with difficulties. As well as the considerable challenge of controlling projects at a distance, there are differences in culture, language, business methods, politics, and many other issues to contend with. Nevertheless, as many firms have discovered, the benefits of getting it right are too great to ignore. This book explains everything you need to know to put offshoring into practice, avoid the pitfalls, and develop effective working relationships. It covers a comprehensive range of the important offshoring issues: from ROI to strategy, from SLA to culture, from country comparisons to provider marketing. Written for CTOs, CIOs, consultants, and other IT executives, this book is also an excellent introduction to sourcing for business students.

Outsourcing and Offshoring in the 21st Century

Author : Harbhajan S. Kehal
Publisher : IGI Global
ISBN 13 : 159140875X
Total Pages : 482 pages
Book Rating : 4.5/5 (914 download)

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Book Synopsis Outsourcing and Offshoring in the 21st Century by : Harbhajan S. Kehal

Download or read book Outsourcing and Offshoring in the 21st Century written by Harbhajan S. Kehal and published by IGI Global. This book was released on 2006-01-01 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book discusses the economic impacts of outsourcing and off shoring to the developing countries and developed countries and the short term and long term implications"--Provided by publisher.