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Negotiation Skills
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Book Synopsis Negotiation Skills for the Claims Professional by : Carl Van
Download or read book Negotiation Skills for the Claims Professional written by Carl Van and published by . This book was released on 2013-03-15 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Negotiation Skills for the Claims Professional is a straight forward, real-life approach to negotiations from the perspective of the claims professional.Short on complicated theory, and heavy on real-life situations, this book highlights many simple yet powerful approaches to the task of negotiating with customers and even attorneys.A series of Claims Negotiation Maxims, developed by Carl Van, are outlined and explained throughout the book.The authors continually remind the reader that claims is a customer service business, and the best claims negotiators treat people with respect and concern.With their combined real-life experience of over 75 years in the insurance business, the authors have the credibility necessary to guide even the most experienced claims professional to a better understanding of the negotiation process.
Download or read book Getting to Yes written by Roger Fisher and published by Houghton Mifflin Harcourt. This book was released on 1991 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.
Book Synopsis Negotiation Techniques (That Really Work!) by : Stephan Schiffman
Download or read book Negotiation Techniques (That Really Work!) written by Stephan Schiffman and published by Simon and Schuster. This book was released on 2009-11-18 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sales is all about negotiation. Price. Delivery. Terms. And every day, salespeople leave money on the table. They just don't have the skills to get what they want. Now Stephan Schiffman, drawing on years of experience, shows you how to nail the sale, hit quotas, and boost the bottom line. Schiffman-style negotiation is all about getting the best deal. And he outlines specific techniques to get there. Things can be tough out there. But with Schiffman's negotiation skills in your pocket, you can do battle and win.
Author :Lisa J. Downs Publisher :American Society for Training and Development ISBN 13 :1607285940 Total Pages :213 pages Book Rating :4.6/5 (72 download)
Book Synopsis Negotiation Skills Training by : Lisa J. Downs
Download or read book Negotiation Skills Training written by Lisa J. Downs and published by American Society for Training and Development. This book was released on 2009-04-01 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quickly create half-day, full-day, and multi-day workshops on improving negotiation skills with this guide designed to guide facilitators in helping learners recognize strengths and weaknesses. The accompanying CD-ROM contains companion materials of ready-to-use presentations, tools, and assessments.
Book Synopsis Negotiation Skills for Rookies by : Patrick Forsyth
Download or read book Negotiation Skills for Rookies written by Patrick Forsyth and published by Marshall Cavendish Corporation. This book was released on 2009 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: For anyone who wants to develop negotiation skills and bargain more effectively! Part of the launch of a major new series - 'Rookies' - by Marshall Cavendish. Become skilled and knowledgeable in just one week: information and advice is straight to the point, fast to read and easy to digest. At all levels, negotiation is one of the most critical skills to have in business today. Written by an experienced practitioner and expert in the field. Whether you know it or not, negotiations are constantly taking place and thus form a critical part of work life. Negotiation is relevant to discussions between colleagues, people who do not know each other, in the same organisation or different ones and between people of different experience, background, nationality and outlook. The negotiating process involves balancing matters between two parties so that you not only get what you want, but get what you want in the best possible way. It is the art of concluding a deal, and the arrangement of all the elements that constitute that deal; the terms and conditions for instance in some business deals. It is a form of communication and, as such, it is an interactive process. This book sets out the essentials - what really matters - about the process. It examines the core techniques and practical, proven approaches that provide a basis for undertaking negotiation, and aims to make them understandable and manageable to use so that you can quickly put your rookie status behind you.
Book Synopsis Negotiation Strategy Style Skills, 3rd Edition by : Nadja Marie Alexander
Download or read book Negotiation Strategy Style Skills, 3rd Edition written by Nadja Marie Alexander and published by . This book was released on 2015-08-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Negotiation - Strategy Style Skills 3rd ed provides the reader with the tools to confidently engage in constructive and principled negotiation practice. Negotiation is the principal day-to-day activity of most professionals. Experience can make us confident negotiators, but it may not make us better negotiators. The path to excellence and expertise is via experience and structured reflection. By engaging in reflexive practice, we can learn from our mistakes and understand the reasons behind our success stories. Negotiation is a set of strategies, behavioural styles and skills that can be learned. This book provides the reader with the necessary tools to become a reflexive negotiation practitioner. Features Practical tools such as a three-dimensional model of negotiation, a 10-step constructive negotiation process map and the negotiation navigation map Chapters on neuroscience, interpersonal skills, multiple intelligences, multiparty negotiations, and dealing with tough negotiation situations. Related Titles Boulle, Mediation - Principles Process Practice, 3rd ed, 2011 Condliffe, Conflict Management: A Practical Guide, 4th ed, 2012 Boulle & Alexander, LexisNexis Skills Series - Mediation Skills & Techniques, 2nd ed, 2012
Book Synopsis Negotiating for Success: Essential Strategies and Skills by : George J. Siedel
Download or read book Negotiating for Success: Essential Strategies and Skills written by George J. Siedel and published by Van Rye Publishing, LLC. This book was released on 2014-10-04 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: We all negotiate on a daily basis. We negotiate with our spouses, children, parents, and friends. We negotiate when we rent an apartment, buy a car, purchase a house, and apply for a job. Your ability to negotiate might even be the most important factor in your career advancement. Negotiation is also the key to business success. No organization can survive without contracts that produce profits. At a strategic level, businesses are concerned with value creation and achieving competitive advantage. But the success of high-level business strategies depends on contracts made with suppliers, customers, and other stakeholders. Contracting capability—the ability to negotiate and perform successful contracts—is the most important function in any organization. This book is designed to help you achieve success in your personal negotiations and in your business transactions. The book is unique in two ways. First, the book not only covers negotiation concepts, but also provides practical actions you can take in future negotiations. This includes a Negotiation Planning Checklist and a completed example of the checklist for your use in future negotiations. The book also includes (1) a tool you can use to assess your negotiation style; (2) examples of “decision trees,” which are useful in calculating your alternatives if your negotiation is unsuccessful; (3) a three-part strategy for increasing your power during negotiations; (4) a practical plan for analyzing your negotiations based on your reservation price, stretch goal, most-likely target, and zone of potential agreement; (5) clear guidelines on ethical standards that apply to negotiations; (6) factors to consider when deciding whether you should negotiate through an agent; (7) psychological tools you can use in negotiations—and traps to avoid when the other side uses them; (8) key elements of contract law that arise during negotiations; and (9) a checklist of factors to use when you evaluate your performance as a negotiator. Second, the book is unique in its holistic approach to the negotiation process. Other books often focus narrowly either on negotiation or on contract law. Furthermore, the books on negotiation tend to focus on what happens at the bargaining table without addressing the performance of an agreement. These books make the mistaken assumption that success is determined by evaluating the negotiation rather than evaluating performance of the agreement. Similarly, the books on contract law tend to focus on the legal requirements for a contract to be valid, thus giving short shrift to the negotiation process that precedes the contract and to the performance that follows. In the real world, the contracting process is not divided into independent phases. What happens during a negotiation has a profound impact on the contract and on the performance that follows. The contract’s legal content should reflect the realities of what happened at the bargaining table and the performance that is to follow. This book, in contrast to others, covers the entire negotiation process in chronological order beginning with your decision to negotiate and continuing through the evaluation of your performance as a negotiator. A business executive in one of the negotiation seminars the author teaches as a University of Michigan professor summarized negotiation as follows: “Life is negotiation!” No one ever stated it better. As a mother with young children and as a company leader, the executive realized that negotiations are pervasive in our personal and business lives. With its emphasis on practical action, and with its chronological, holistic approach, this book provides a roadmap you can use when navigating through your life as a negotiator.
Book Synopsis Advanced Negotiation Techniques by : Steve Hay
Download or read book Advanced Negotiation Techniques written by Steve Hay and published by Apress. This book was released on 2015-02-19 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advanced Negotiation Techniques provides a wealth of material in a winning combination of practical experience and good research to give you a series of tools, techniques, and real-life examples to help you achieve your negotiation objectives. For 25 years and across 40 countries, the Resource Development Centre (RDC), run by negotiation experts Alan McCarthy and Steve Hay, has helped thousands of people to conduct successful negotiations of every type. Many RDC clients have been business professionals who have learned how to sell more successfully. Others have improved their buying skills. A few clients have applied the RDC techniques outside the business environment altogether—for instance, in such areas as international diplomatic services, including hostage and kidnap situations. As you’ll discover, the RDC philosophy is centered on business ethics and a principled approach to negotiation that maximizes the value of the outcomes for both parties. It can even create additional value that neither party could find in isolation. In this book, you will learn: The ten golden rules for successful negotiations How to handle conflicts with your negotiating partners What hostage and kidnapping negotiations can teach managers negotiating in business settings How to ensure both sides perceive any agreement as a "win" Achieve higher-profit deals in difficult circumstances In the business world, negotiating with other companies, government officials, and even your colleagues is a fact of life. Advanced Negotiation Techniques takes you through a system for planning and conducting negotiations that will enable you and your team to achieve your negotiation objectives. This is an internationally tried and tested process, with many current Blue Chip organizations applying it daily for a simple reason: the techniques are easy to implement and they work. That makes this book essential reading for those who want to achieve their goals in any area of life.
Book Synopsis The Negotiation Book by : Steve Gates
Download or read book The Negotiation Book written by Steve Gates and published by John Wiley & Sons. This book was released on 2015-10-08 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner! - CMI Management Book of the Year 2017 – Practical Manager category Master the art of negotiation and gain the competitive advantage Now revised and updated, the second edition of The Negotiation Book will teach you about one of the most important skills in business. We all have to negotiate at some point; whether in the office or at home and good negotiation skills can have a profound effect on our lives – both financially and personally. No other skill will give you a better chance of optimizing your success and your organization's success. Every time you negotiate, you are looking for an increased advantage. This book delivers it, whilst ensuring the other party also comes away feeling good about the deal. Nothing will put you in a stronger position to build capacity, build negotiation strategies and facilitate negotiations through to successful conclusions. The Negotiation Book: Explains the importance of planning, dynamics and strategies Will help you understand the psychology, tactics and behaviours of negotiation Teaches you how to conduct successful win-win negotiations Gives you the competitive advantage
Download or read book Honest Answers written by Lena Sisco and published by HarperCollins Leadership. This book was released on 2022-11-15 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: BECOME A MASTER AT NEGOTIATION AND COMMUNICATION Never go into an important conversation feeling unheard, unprepared, or uninformed again—apply the proven SISCO method for communication to become a master negotiator, trusted interviewer, and engaging conversationalist. No matter the conversation, detecting honesty and persuading others to be honest are some of the most valuable skills you can learn. With these skills, you can master your daily conversations and interactions with others. The Strategic Interviewing Skills and Competencies (SISCO) Method will help you see the full picture, have all the facts, and make effective decisions. Former Navy interrogator, Lena Sisco, created this method during challenging investigative and information-gathering interviews. Her 5-step program focuses human-to-human interaction. When you can gain someone’s trust you can get truth in any scenario. She teaches readers how to validate their gut feeling when they think someone is lying, unassumingly control a conversation, and persuade others to be honest. These skills are not only applicable in an interrogation room, but they can be relevant in everyday life. In this book, you will learn how to: Apply the strategic interviewing skills behind the SISCO method to your everyday life to discover the information and the honest answers you need. Create an environment of trust that will facilitate the fact finding necessary to be more effective at your job while encouraging others to be more accountable. Control the signals you may or may not be inadvertently sending to others. Know the right words to say during a disagreement in order to de-escalate conflict, gain respect, and create a win-win situation Not only does she teach you techniques and methods to negotiate and interview with confidence, she shares the neuroscience behind why they are effective. You will be able to interpret patterns of behavior and influence positive behaviors in others, as well as enhancing the effectiveness of your communication practices; both verbal and nonverbal.
Book Synopsis Negotiation Genius by : Deepak Malhotra
Download or read book Negotiation Genius written by Deepak Malhotra and published by Bantam. This book was released on 2008-08-26 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation. Whether you’ve “seen it all” or are just starting out, Negotiation Genius will dramatically improve your negotiating skills and confidence. Drawing on decades of behavioral research plus the experience of thousands of business clients, the authors take the mystery out of preparing for and executing negotiations—whether they involve multimillion-dollar deals or improving your next salary offer. What sets negotiation geniuses apart? They are the men and women who know how to: •Identify negotiation opportunities where others see no room for discussion •Discover the truth even when the other side wants to conceal it •Negotiate successfully from a position of weakness •Defuse threats, ultimatums, lies, and other hardball tactics •Overcome resistance and “sell” proposals using proven influence tactics •Negotiate ethically and create trusting relationships—along with great deals •Recognize when the best move is to walk away •And much, much more This book gets “down and dirty.” It gives you detailed strategies—including talking points—that work in the real world even when the other side is hostile, unethical, or more powerful. When you finish it, you will already have an action plan for your next negotiation. You will know what to do and why. You will also begin building your own reputation as a negotiation genius.
Book Synopsis The Only Negotiation Book You'll Ever Need by : Angelique Pinet
Download or read book The Only Negotiation Book You'll Ever Need written by Angelique Pinet and published by Simon and Schuster. This book was released on 2012-12-18 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Negotiate your way through any deal! In today's fast-paced business environment, where a single e-mail exchange can make or break your career, it's important that you know how to clearly and effectively discuss an agreement's terms in person as well as online. The Only Negotiation Book You'll Ever Need guides you through every stage of the process--from identifying opportunities to closing the deal--with useful negotiation techniques and tips for adapting classic strategies to online interactions. This book helps you anticipate your adversaries' moves, outwit them at every turn, and spin obstacles to your advantage. You'll also build long-term relationships and win your deals without ever having to give in. With The Only Negotiation Book You'll Ever Need, you'll finally be able to find a negotiation style that helps you get the outcome you want--every time!
Book Synopsis Negotiating with Winning Words by : Michael Schatzki
Download or read book Negotiating with Winning Words written by Michael Schatzki and published by Business Expert Press. This book was released on 2018-01-03 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: You are about to go into an important negotiation. You have done your homework and you have a plan and a strategy. But now you are face to face with the other person. What should you say, when should you say it, how should you say it? That is what this book is all about. What do you say to gather the information you need, set expectations, build relationships, and create a win-win situation? How do you actually use negotiating tactics and strategies in a whole verity of situations? What should you say to close and wrap up the deal? This book will guide you through the entire negotiating process and make sure that you have the right words at your fingertips for any negotiating situation that you encounter. The author walks you through some key business negotiations, including a sales negotiation, a purchasing negotiation, and even how to negotiate salary and benefits for a new job. It is all here. A complete overview of the negotiation process and scripts you can use and modify to fit any situation.
Book Synopsis Negotiation Basics by : Ralph A. Johnson
Download or read book Negotiation Basics written by Ralph A. Johnson and published by SAGE. This book was released on 1993 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting principles of negotiation from theoretical and practical perspectives, this book helps readers develop negotiating skills in both individual and collective situations. Each chapter introduces and discusses an essential negotiating concept and then connects that concept to a related skill. Exercises are integrated throughout each chapter to provide readers with the opportunity to practice these skills. Using this unique theory-into-practice organization principle, the book demonstrates how negotiation works, outlines options and procedures for negotiation preparation, and identifies common negotiating problems.
Book Synopsis Negotiation at Work by : Ira Asherman
Download or read book Negotiation at Work written by Ira Asherman and published by AMACOM Div American Mgmt Assn. This book was released on 2012 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Serious activities for teaching the art of negotiation.
Book Synopsis We Can Negotiate Too! by : Anuj Jagannathan
Download or read book We Can Negotiate Too! written by Anuj Jagannathan and published by . This book was released on 2020-09-18 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: Negotiation is an important skill in all facets of life, and when mastered early, leads to a lifetime of success. Young readers, you've been making deals since you were a kid...but did you always get what you wanted? You negotiate frequently with parents, siblings, friends, classmates and others. As you get ready for more negotiations with the world, are you prepared to succeed? This book is unique. There is no book that helps build and enhance the negotiation toolkit for kids, teens and young adults. It is my effort to help young readers understand the proper strategies and approach to make their negotiations effective and bring you benefits over their lifetime. The objective to make it a win-win for all. Fun and easy to read, this book is packed with several examples from daily life. You'll soon have the tips in your back pocket and ready to use them in any situation. For parents, if you are interested in developing essential life skills for your children, consider this book on negotiation. In addition, parents can read this book too as it is an interesting read and will also give you great insights about negotiating with kids.
Book Synopsis Advanced Negotiation and Mediation by : James R. Holbrook
Download or read book Advanced Negotiation and Mediation written by James R. Holbrook and published by West Academic Publishing. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Softbound - New, softbound print book.
