The Cult of the Customer

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 047046383X
Total Pages : 238 pages
Book Rating : 4.4/5 (74 download)

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Book Synopsis The Cult of the Customer by : Shep Hyken

Download or read book The Cult of the Customer written by Shep Hyken and published by John Wiley & Sons. This book was released on 2009-03-25 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today’s competitive business climate, you can’t just satisfy your customers. You have to be better than that, giving them experiences that they won’t forget. Author Shep Hyken has spent twenty-five years studying great companies and the evangelists they create. In The Cult of the Customer, Hyken shows how to design a strategy that leads both customers and employees through five distinct cultural phases – from "uncertainty" to "amazement." By presenting dozens of case studies that show how great companies made this journey, Hyken identifies the critical internal and external changes that allowed them to build a Cult of the Customer – and shows how you can do it too. Hyken’s message is both powerful and timely: the happier your customers and employees are, the more successful your company will be. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists.

The Unsettling

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Author :
Publisher : Catapult
ISBN 13 : 1619028867
Total Pages : 178 pages
Book Rating : 4.6/5 (19 download)

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Book Synopsis The Unsettling by : Peter Rock

Download or read book The Unsettling written by Peter Rock and published by Catapult. This book was released on 2016-09-01 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Populated by strangers, ghosts, and other shadowy figures, the thirteen stories in The Unsettling attend to those startling moments when what we have understood as familiar is suddenly revealed as mysterious and foreign. A lonely man saving library books from an outbreak of mold listens to a coworker's tale about a blind woman and imbues it with his own sense of romance; a woman drives a Gold Firebird through the desert with a television playing "Rockford Files" reruns on the passenger seat; and a girl returns to her childhood home to spy on its new inhabitants, not realizing they are aware of her surveillance; a Poe–obsessed medical examiner constructs ornate scenes in an attempt to provoke hope in the forgotten lives of a dark and desperate city. Told through Rock's imaginative and wholly original voice, these are haunted tales about fascination, transformation, and the relationship between the two.

We Made Uranium!

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Author :
Publisher : University of Chicago Press
ISBN 13 : 022657198X
Total Pages : 243 pages
Book Rating : 4.2/5 (265 download)

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Book Synopsis We Made Uranium! by : Leila Sales

Download or read book We Made Uranium! written by Leila Sales and published by University of Chicago Press. This book was released on 2019-04-16 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: Item #176: A fire drill. No, not an exercise in which occupants of a building practice leaving the building safely. A drill which safely emits a bit of fire, the approximate shape and size of a drill bit. Item #74: Enter a lecture class in street clothes. Receive loud phone call. Shout “I NEED TO GO, THE CITY NEEDS ME!” Remove street clothes to reveal superhero apparel. Run out for the good of the land. Item #293: Hypnotizing a chicken seems easy, but if the Wikipedia article on the practice is to be believed, debate on the optimal method is heated. Do some trials on a real chicken and submit a report . . . for science of course. Item #234: A walking, working, people-powered but preferably wind-powered Strandbeest. Item #188: Fattest cat. Points per pound. The University of Chicago’s annual Scavenger Hunt (or “Scav”) is one of the most storied college traditions in America. Every year, teams of hundreds of competitors scramble over four days to complete roughly 350 challenges. The tasks range from moments of silliness to 1,000-mile road trips, and they call on participants to fully embrace the absurd. For students it is a rite of passage, and for the surrounding community it is a chance to glimpse the lighter side of a notoriously serious university. We Made Uranium! shares the stories behind Scav, told by participants and judges from the hunt’s more than thirty-year history. The twenty-three essays range from the shockingly successful (a genuine, if minuscule, nuclear reaction created in a dorm room) to the endearing failures (it’s hard to build a carwash for a train), and all the chicken hypnotisms and permanent tattoos in between. Taken together, they show how a scavenger hunt once meant for blowing off steam before finals has grown into one of the most outrageous annual traditions at any university. The tales told here are absurd, uplifting, hilarious, and thought-provoking—and they are all one hundred percent true.

Once Upon a Christmas Carol

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Author :
Publisher : Pink Pixel Publishing
ISBN 13 : 098891204X
Total Pages : 235 pages
Book Rating : 4.9/5 (889 download)

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Book Synopsis Once Upon a Christmas Carol by : Ava Bradley

Download or read book Once Upon a Christmas Carol written by Ava Bradley and published by Pink Pixel Publishing. This book was released on 2015-07-18 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trey Janssen only wants to settle his late mother's affairs and get back to San Francisco, but he finds himself trapped in the town Christmas literally threw up on when he's arrested for drunk driving—right after a Dickens in the Park actor proclaims he'll be visited by three spirits. The ghost from his past turns out to be Celia Brown, the innocent Girl Next Door he deflowered before leaving town on a football scholarship. Now he's hoping for a repeat or two of that night, because pretty Celia Brown has something all the nameless, faceless, one-night stands of his wild pro-athlete lifestyle didn't——but it will take ghost number two and ghost number three to show him exactly what that something is.

Erskineville to the Bush

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Author :
Publisher : Book Venture Publishing LLC
ISBN 13 : 1943265798
Total Pages : 778 pages
Book Rating : 4.9/5 (432 download)

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Book Synopsis Erskineville to the Bush by : Steve Langley

Download or read book Erskineville to the Bush written by Steve Langley and published by Book Venture Publishing LLC. This book was released on 2015-09-30 with total page 778 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a story on Steve Langley’s life from the 1930’s and in the wartime and postwar Sydney slums; the gangs of Erskineville, Newtown, and Paddington streets. Where he made the breakaway to find a better life. His story covers his various work endeavors on land and ships; a broken marriage, and with a new partner and ten month old baby son, his move to a modern pioneer lifestyle in an abandoned homestead on Bullock Mountain. There Steve found in the high ranges of the beautiful New England region of NSW, a wonderful way of life when he created a long distance horse trekking business catering to riders from all parts of the world.

Twenty Unusual Short Stories

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Author :
Publisher : eBookIt.com
ISBN 13 : 1456623095
Total Pages : 225 pages
Book Rating : 4.4/5 (566 download)

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Book Synopsis Twenty Unusual Short Stories by : Dr. Donald D. Hook

Download or read book Twenty Unusual Short Stories written by Dr. Donald D. Hook and published by eBookIt.com. This book was released on 2014-10-03 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: A book of short stories should well suit the busy American with 30 minutes here and there throughout the day and at bedtime. Such a book is especially appropriate for older readers whose short-term memory will not be challenged. The stories may be read in any order; many of the titles give a hint as to the content. Like all fiction, these short stories are the resultant brew of the experiences of a lifetime. There is truth to be discovered here, coupled with signs pointing to the future as well as to the past. After all, many would agree that time is a sort of loop. Additional bonuses are a dollop or so of humor and a better understanding of unusual human behavior.

Queens Wild

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Publisher : eBookIt.com
ISBN 13 : 1456604783
Total Pages : 187 pages
Book Rating : 4.4/5 (566 download)

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Book Synopsis Queens Wild by : Hugh McShane

Download or read book Queens Wild written by Hugh McShane and published by eBookIt.com. This book was released on 2013-02 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Queens Wild is a murder mystery set on the borderland between the Golden State and the Silver State, a land of vistas - shifting sand, mirage and illusion. It is 1993, with a millennium of new things looming on the horizon. New dreamers are out on old trails looking for something, prospecting. But an abandoned Sierra gold mine is about to pay out more than expected to some greenhorns seeking a new life in the New West.

The Corpse on the Dike

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Author :
Publisher : Soho Press
ISBN 13 : 1569470499
Total Pages : 241 pages
Book Rating : 4.5/5 (694 download)

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Book Synopsis The Corpse on the Dike by : Janwillem van de Wetering

Download or read book The Corpse on the Dike written by Janwillem van de Wetering and published by Soho Press. This book was released on 2003-07-01 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: A recluse has been shot right between the eyes while standing at his bedroom window. His neighbor, a schoolteacher and pistol shot champion, admits she discovered the body and failed to report it. Is she guilty of murder? Grijpstra and de Gier will travel to whorehouses, through a shady electronics market and into the house of a very flashy potential suspect to find out.

The Bloody Wet

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Author :
Publisher : Xlibris Corporation
ISBN 13 : 1401028047
Total Pages : 397 pages
Book Rating : 4.4/5 (1 download)

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Book Synopsis The Bloody Wet by : T. R. St. George

Download or read book The Bloody Wet written by T. R. St. George and published by Xlibris Corporation. This book was released on 2002 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the third in a series of nine satiric, comedic novels (The Eddie Devlin Compendium) that follow a gaggle of characters, Edward Temperance Devlin foremost among them, from the Stock Market Crash of 1929 through the Great Depression, World War II, the post-war years, the Kennedy assassination, Watergate etc. to the Millennium and beyond. With illustrations by the author. Books: Flacks (1973) Bringing Chesty Home (1948) Clyde Strikes Back (1963-64) Deadlines (1984-85) Old Tim's Estate (1929-35) Replevy for a Flute (1956) The Bloody Wet (1943-44) The Survivors (1999-2000) Wildcat Strike (1939)

Waking Hours

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Publisher : Thomas Nelson
ISBN 13 : 1595549420
Total Pages : 337 pages
Book Rating : 4.5/5 (955 download)

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Book Synopsis Waking Hours by : Lis Wiehl

Download or read book Waking Hours written by Lis Wiehl and published by Thomas Nelson. This book was released on 2012-07-02 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to East Salem. A deceptively sleepy town where ancient supernatural forces are being awakened. A local high-school girl is found murdered in a park amid horse farms and the wealthy homes of northern Westchester County, New York. The shocking manner of her death intrigues forensic psychiatrist Dani Harris. All the suspects are teenagers who were at a party with the girl—yet none remembers what happened. Could one of them be a vicious killer? Or is something more sinister afoot—something tied to an ancient evil? Across town, former NFL linebacker Tommy Gunderson finds his state-of-the-art security system has been breached by an elderly woman. Mumbling threats in Latin, she attacks him with an uncanny, preternatural strength. Before he has time to process the attack, someone close to him is implicated in the girl’s murder at the park. He agrees to help—and finds himself working with Dani, the only girl who could resist his charm years ago when they were in high school. A heavy darkness is spreading. Yet a heavenly force is also at work. Dani and Tommy suspect there’s more to the mystery than murder, more to their growing friendship than chance . . . and more to the evil they’re facing than a mere human killer.

Illinois 2021 Rules of the Road

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Author :
Publisher :
ISBN 13 :
Total Pages : 114 pages
Book Rating : 4.5/5 (41 download)

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Book Synopsis Illinois 2021 Rules of the Road by : State of State of Illinois

Download or read book Illinois 2021 Rules of the Road written by State of State of Illinois and published by . This book was released on 2021-07-19 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Illinois 2021 Rules of the Road handbook, drive safe!

Murder Below Montparnasse

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Publisher : Soho Press
ISBN 13 : 1616952164
Total Pages : 146 pages
Book Rating : 4.6/5 (169 download)

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Book Synopsis Murder Below Montparnasse by : Cara Black

Download or read book Murder Below Montparnasse written by Cara Black and published by Soho Press. This book was released on 2013-03-05 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: A long-lost Modigliani portrait, a grieving brother’s blood vendetta, a Soviet secret that’s been buried for 80 years—Parisian private investigator Aimée Leduc’s current case is her most exciting one yet. The cobbled streets of Montparnasse might have been boho-chic in the 1920s, when artists, writers, and their muses drank absinthe and danced on cafe tables. But to Parisian private investigator Aimée Leduc, these streets hold darker secrets. When an old Russian man named Yuri hires Aimée to protect a priceless painting that just might be a Modigliani, she learns how deadly art theft can be. Yuri is found tortured to death in his atelier, and the painting is missing. Every time Aimée thinks she's found a new witness, the body count rises. What exactly is so special about this painting that so many people are willing to kill—and die—for it?

Special Publication

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Publisher :
ISBN 13 :
Total Pages : 246 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Special Publication by :

Download or read book Special Publication written by and published by . This book was released on 1981 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Popular Mechanics

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Publisher :
ISBN 13 :
Total Pages : 140 pages
Book Rating : 4./5 ( download)

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Book Synopsis Popular Mechanics by :

Download or read book Popular Mechanics written by and published by . This book was released on 2001-05 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Popular Mechanics inspires, instructs and influences readers to help them master the modern world. Whether it’s practical DIY home-improvement tips, gadgets and digital technology, information on the newest cars or the latest breakthroughs in science -- PM is the ultimate guide to our high-tech lifestyle.

CDL Study Guide Book

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Author :
Publisher : Test Prep Books
ISBN 13 : 9781628451672
Total Pages : 224 pages
Book Rating : 4.4/5 (516 download)

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Book Synopsis CDL Study Guide Book by : CDL Test Prep Team

Download or read book CDL Study Guide Book written by CDL Test Prep Team and published by Test Prep Books. This book was released on 2016-03 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Test Prep Book's CDL Study Guide Book: Test Preparation & Training Manual for the Commercial Drivers License (CDL) Exam Developed by Test Prep Books for test takers trying to achieve a passing score on the CDL exam, this comprehensive study guide includes: -Quick Overview -Test-Taking Strategies -Introduction -Driving Safely -Transporting Cargo Safely -Transporting Passengers Safely -Air Brakes -Combination Vehicles -Doubles and Triples -Tank Vehicles -Hazardous Materials -School Buses -Pre-Trip Vehicle Inspection Test -Basic Vehicle Control Skills Test -On-Road Driving -Practice Questions -Detailed Answer Explanations Disclaimer: CDL(R) is a registered trademark of Commercial Drivers License, which was not involved in the production of, and does not endorse, this product. Each section of the test has a comprehensive review created by Test Prep Books that goes into detail to cover all of the content likely to appear on the CDL test. The Test Prep Books CDL practice test questions are each followed by detailed answer explanations. If you miss a question, it's important that you are able to understand the nature of your mistake and how to avoid making it again in the future. The answer explanations will help you to learn from your mistakes and overcome them. Understanding the latest test-taking strategies is essential to preparing you for what you will expect on the exam. A test taker has to not only understand the material that is being covered on the test, but also must be familiar with the strategies that are necessary to properly utilize the time provided and get through the test without making any avoidable errors. Test Prep Books has drilled down the top test-taking tips for you to know. Anyone planning to take this exam should take advantage of the CDL training review material, practice test questions, and test-taking strategies contained in this Test Prep Books study guide.

Copper Trance & Motorways

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Author :
Publisher : APS Books
ISBN 13 :
Total Pages : 167 pages
Book Rating : 4./5 ( download)

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Book Synopsis Copper Trance & Motorways by : Andrew Sparke

Download or read book Copper Trance & Motorways written by Andrew Sparke and published by APS Books. This book was released on 2020-04-29 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: A man severely shaken by a potentially fatal car accident is pushed to change his life. Completely. The results aren’t anything he could have expected.The Lincoln Trilogy comprises three separate stories each told by a different narrator in the first person (the football trainer, the chief executive and the musician) but they are linked by location and fringe characters. They can be read independently or in any order. They also share a common theme; the impact of crime on relationships.

Geodetic Leveling

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Author :
Publisher :
ISBN 13 :
Total Pages : 228 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Geodetic Leveling by : M. Christine Schomaker

Download or read book Geodetic Leveling written by M. Christine Schomaker and published by . This book was released on 1981 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: