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Metiers De Laccueil
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Book Synopsis Les métiers de l'accueil by : Elise Pierre
Download or read book Les métiers de l'accueil written by Elise Pierre and published by . This book was released on 2004 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ecoute, sourire, rigueur, allure, disponibilité, maîtrise de soi sont autant de qualités qui caractérisent les professionnels de l'accueil. Ces hommes et ces femmes qui vous reçoivent, vous orientent, vous font patienter et répondent à vos questions sont la première image de l'entreprise au sein de laquelle ils travaillent. Il est donc logique que ces métiers ne laissent aucune place à l'amateurisme ou à la médiocrité. Désormais les employeurs font preuve d'exigences toujours grandissantes, et la connaissance d'une ou de plusieurs langues étrangères s'avère indispensable, ainsi que la maîtrise d'outils de communication de plus en plus sophistiqués. Ce guide vous présente les principales formations publiques et privées, ainsi que les profils détaillés de ces divers métiers, enrichis des précieux témoignages de professionnels venus vous livrer les clés d'un secteur à découvrir. Les auteurs ont travaillé en étroite collaboration avec l'une des principales sociétés prestataires de services dans le domaine de l'accueil, Télécom Assistance (Groupe BGME).
Book Synopsis Tourism in the City by : Nicola Bellini
Download or read book Tourism in the City written by Nicola Bellini and published by Springer. This book was released on 2016-08-29 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book critically explores the interconnections between tourism and the contemporary city from a policy-oriented standpoint, combining tourism perspectives with discussion of urban models, issues, and challenges. Research-based analyses addressing managerial issues and evaluating policy implications are described, and a comprehensive set of case studies is presented to demonstrate practices and policies in various urban contexts. A key message is that tourism policies should be conceived as integrated urban policies that promote tourism performance as a means of fostering urban quality and the well-being of local communities, e.g., in terms of quality spaces, employment, accessibility, innovation, and learning opportunities. In addition to highlighting the significance of urban tourism in relation to key urban challenges, the book reflects on the risks and tensions associated with its development, including the rise of anti-tourism movements as a reaction to touristification, cultural commodification, and gentrification. Attention is drawn to asymmetries in the costs and benefits of the city tourism phenomenon, and the supposedly unavoidable trade-off between the interests of residents and tourists is critically questioned.
Author : Publisher :Odile Jacob ISBN 13 :2738172873 Total Pages :337 pages Book Rating :4.7/5 (381 download)
Download or read book written by and published by Odile Jacob. This book was released on with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Education familiale et services pour l'enfance by : Enzo Catarsi
Download or read book Education familiale et services pour l'enfance written by Enzo Catarsi and published by Firenze University Press. This book was released on 2011 with total page 692 pages. Available in PDF, EPUB and Kindle. Book excerpt: Le terme “Service” a orienté les travaux de recherche et de formation lors du XIIIème Congrès de l'Association Internationale de Formation et de Recherche en Education Familiale (AIFREF). Il s'agissait, en l'occurrence, de se mettre au service de la petite enfance. L'acte qui consiste à se consacrer au service d'un être qui chemine sur la voie de l'autonomie a pris une consistance et une importance sans cesse croissantes au cours du développement de la modernité. Aujourd'hui, celle-ci connaît une profonde mutation : entrant dans la postmodernité, nous constatons que la notion de service prend un tout autre sens. Pour mieux être au service de l'enfance, il s'agit maintenant de savoir ce qui peut lui être utile. Qu'est-ce qui permet à l'enfant de grandir et de s'émanciper? Et, dès lors, quels services convient-il de rendre à l'enfance? Quelles sont la relevance, l'efficience, l'efficacité et la durabilité de ces services délibérément conçus et opérationnalisés? Ces questions ont fait l'objet d'une mise en examen et ont orienté les travaux du XIIIème Congrès de l'AIFREF.
Download or read book 2012 written by and published by Walter de Gruyter. This book was released on 2013-03-01 with total page 3064 pages. Available in PDF, EPUB and Kindle. Book excerpt: Particularly in the humanities and social sciences, festschrifts are a popular forum for discussion. The IJBF provides quick and easy general access to these important resources for scholars and students. The festschrifts are located in state and regional libraries and their bibliographic details are recorded. Since 1983, more than 659,000 articles from more than 30,500 festschrifts, published between 1977 and 2011, have been catalogued.
Book Synopsis L'accueil : un métier by : Béatrice Dogor di Nuzzo
Download or read book L'accueil : un métier written by Béatrice Dogor di Nuzzo and published by Éditions EMS. This book was released on 2010-01-05 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cet ouvrage peut être considéré comme un livre d'apprentissage à l'amélioration de la qualité de service au sein d'une entreprise. Il est destiné à toute personne ou entreprise souhaitant améliorer ses qualités relationnelles. En effet, bien que les métiers de l'hôtellerie soient des métiers en tension et que le secteur du tourisme représente une part importante de l'économie française ; rares sont les ouvrages traitant du savoir-être, pourtant indispensable à tous les métiers de service. Ce livre - aussi original sur le fond que sur la forme - entend réparer cet oubli. Original sur le fond parce qu'il est traité à la fois de façon théorique, afin de mettre l'accent sur des concepts et des techniques indispensables à l'acquisition ou à l'amélioration de ces métiers et de façon pratique puisqu'il relate des histoires vraies du passé de l'auteur et met en pratique les différents concepts abordés grâce à différents exercices. La forme est originale dans la mesure où elle permet à tout un chacun d'améliorer telle ou telle technique sans obligatoirement devoir réétudier toutes les autres. De plus, chaque fin de chapitre propose du vocabulaire et des expressions anglaises parfois oubliés ainsi que des exercices relationnels à gérer seul ou en groupe.
Author :Canada. Employment and Immigration Canada (Commission). Occupational and Career Analysis and Development Publisher :Hull, Québec : Employment and Immigration Canada, Occupational and Career Analysis and Development ISBN 13 : Total Pages :100 pages Book Rating :4.3/5 ( download)
Book Synopsis Employment Counselling Materials by : Canada. Employment and Immigration Canada (Commission). Occupational and Career Analysis and Development
Download or read book Employment Counselling Materials written by Canada. Employment and Immigration Canada (Commission). Occupational and Career Analysis and Development and published by Hull, Québec : Employment and Immigration Canada, Occupational and Career Analysis and Development. This book was released on 1982 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide, intended for use by employment counselors, describes in detail 15 counseling tools including: the Moving On series; the Canadian Occupational Interest Inventory; Index to Canadian Occupations; Your Personal Occupation Selector; CHOICES; Careers Canada; Careers Provinces; Canadian Classification and Dictionary of Occupations; Occupational/Trade Analyses; Occupational Options After Secondary School; Creating a Career; Life Skills; Creative Job Search Techniques; PLACE-Guided Steps to Employment Readiness; and College and University Programs in Canada. An explanation of purpose, suggestions for use, special features lists, and supplementary materials where appropriate are provided for each set described. The guide also presents descriptions of counselor training materials, including: Methods and Materials of Vocational Counselling; Tuning In: Intentional Attending; Client-Counsellor Relationships and Other Things That Go Bump; Counselling Adults for Decision-Making; and Theory and Practice of Peer Counselling. Each brief description is accompanied by the address where the materials may be obtained. The entire guide is presented in both English and French. (AG)
Book Synopsis Métiers de l'industrie de l'accueil by : Canada. Manpower and Immigration
Download or read book Métiers de l'industrie de l'accueil written by Canada. Manpower and Immigration and published by . This book was released on 1976 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Le Jacquard written by and published by . This book was released on 1883 with total page 1328 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Employment and Tourism by : Christophe Guibert
Download or read book Employment and Tourism written by Christophe Guibert and published by Springer Nature. This book was released on 2023-06-09 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book proposes a new and original analysis of tourism employment in order to understand the multiple dimensions (economic, cultural, temporal, geographical, etc.) of this cross-cutting sector. It offers an overview of French knowledge, mainly in sociology, anthropology, geography and law, in the light of singular empirical fields. The diversity of disciplinary approaches, methods and questions allows for comparisons between various segments of the tourism employment market in France and with other countries. Based on in-depth case studies, this book will be a valuable resource for students and academics who wish to understand the specificities of tourism employment and the methods for studying them, as well as for professionals in the sector and decision-makers in European tourist destinations who wish to enrich their approaches to these phenomena.
Download or read book In Review written by and published by . This book was released on 1978 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Employment Counselling Materials, 1980 by :
Download or read book Employment Counselling Materials, 1980 written by and published by . This book was released on 1980 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Savoir Faire Plus by : Géraldine Enjelvin
Download or read book Savoir Faire Plus written by Géraldine Enjelvin and published by Routledge. This book was released on 2013-05-24 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by an experienced tutor, Savoir-Faire Plus is specifically designed to meet the requirements of today’s generation of language undergraduates. Focusing on the life of an Anglophone first year undergraduate studying French in the UK and sharing a house with four francophone students, this engaging textbook provides: a clear, logical structure a blend of communicative, research-based and traditional exercises a wide range of activities covering the four key linguistic skills as well as intercultural skills authentic texts (with extracts from Le Monde, L’Express, Le Nouvel Observateur and Libération) guidance and practical tips for effective and independent learning. Each of the ten chapters consists of four topics-based sections which provide students with a wealth of diverse material allowing them to gain an in-depth knowledge of relevant topical subjects such as regional languages, sustainable development and fair trade, amongst others. Digestible grammar points are integrated throughout and a range of additional exercises are available on the Companion Website allowing students to perfect their language skills. Suitable for both self-study and class use Savoir Faire Plus is the ideal course for all advanced students of French, consolidating knowledge gained at A-Level while supporting the transition to undergraduate study. The Companion Website can be found at www.routledge.com/textbooks/9780415444750
Book Synopsis Le management d'une boulangerie by : INIZAN Jacques
Download or read book Le management d'une boulangerie written by INIZAN Jacques and published by Lavoisier. This book was released on 2012-06-01 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Les boulangers sont des entrepreneurs qui évoluent dans un environnement très compétitif. Lorsqu'ils prennent en charge leur première affaire, même s'ils disposent d'une solide formation métier, il leur est difficile de repérer et de mettre en œuvre tous les leviers de la performance. Véritable guide pour le pilotage de leur entreprise, cet ouvrage vise à les accompagner dans la prise de décision dans tous les champs de la gestion. Le boulanger, comme tout chef d'entreprise, doit faire face à de très nombreuses situations. Il est nécessaire de compléter son savoir-faire par des compétences et des connaissances pour opérer les meilleurs choix face aux nombreuses questions pouvant se poser à lui, parmi lesquelles : quels sont les critères qui doivent retenir mon attention quand je choisis de créer ou de reprendre une boulangerie ? Comment évalue-t-on une boulangerie ? Quels choix juridiques dois-je opérer ? Comment manage-t-on une petite équipe ? Quelles sont les erreurs à éviter ? Quelles sont les obligations réglementaires auxquelles sont astreintes les boulangeries ? Les réponses apportées par l'auteur sont le fruit d'un travail de synthèse qui s'appuie sur des textes de loi mais aussi sur un inventaire des bonnes pratiques. Celles-ci sont issues à la fois d'entreprises de secteurs différents mais aussi d'une observation sur le terrain.
Book Synopsis Making and metaphor by : Gloria A. Hickey
Download or read book Making and metaphor written by Gloria A. Hickey and published by University of Ottawa Press. This book was released on 1994-01-01 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: This multidisciplinary collection of eighteen essays was presented at the conference of the same name. It explores the complex and significant role of contemporary craft in society. The authors show how linguistic and feminist studies are tools for understanding craft. Historical analysis highlights how education, architecture, and industrial design have influenced craft products and our perceptions of them. Social and cultural anthropology show how craft expresses backgrounds of its makers. And ethnology and museum studies reveal the assumptions used in collecting, identifying and exhibiting craft.
Book Synopsis Science and Empires by : P. Petitjean
Download or read book Science and Empires written by P. Petitjean and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: SCIENCE AND EMPIRES: FROM THE INTERNATIONAL COLLOQUIUM TO THE BOOK Patrick PETITJEAN, Catherine JAMI and Anne Marie MOULIN The International Colloquium "Science and Empires - Historical Studies about Scientific De velopment and European Expansion" is the product of an International Colloquium, "Sciences and Empires - A Comparative History of Scien tific Exchanges: European Expansion and Scientific Development in Asian, African, American and Oceanian Countries". Organized by the REHSEIS group (Research on Epistemology and History of Exact Sciences and Scientific Institutions) of CNRS (National Center for Scientific Research), the colloquium was held from 3 to 6 April 1990 in the UNESCO building in Paris. This colloquium was an idea of Professor Roshdi Rashed who initiated this field of studies in France some years ago, and proposed "Sciences and Empires" as one of the main research programmes for the The project to organize such a colloquium was a bit REHSEIS group. of a gamble. Its subject, reflected in the title "Sciences and Empires", is not a currently-accepted sub-discipline of the history of science; rather, it refers to a set of questions which found autonomy only recently. The terminology was strongly debated by the participants and, as is frequently suggested in this book, awaits fuller clarification.
Book Synopsis The Medieval Chastity Belt by : A. Classen
Download or read book The Medieval Chastity Belt written by A. Classen and published by Springer. This book was released on 2007-03-19 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: The chastity belt is one of those objects people have commonly identified with the 'dark' Middle Ages. This book analyzes the origin of this myth and demonstrates how a convenient misconception, or contorted imagination, of an allegedly historical practice has led to profoundly flawed interpretations of control mechanisms used by jealous husbands.
