Measuring Roi In Environment Health And Safety

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Measuring ROI in Environment, Health, and Safety

Author : Jack J. Phillips
Publisher : John Wiley & Sons
ISBN 13 : 1118899164
Total Pages : 312 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Measuring ROI in Environment, Health, and Safety by : Jack J. Phillips

Download or read book Measuring ROI in Environment, Health, and Safety written by Jack J. Phillips and published by John Wiley & Sons. This book was released on 2014-01-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using the most successful evaluation system in the world for measuring impact and ROI—the ROI Methodology—learn how to measure the success of all business programs and projects involving environmental initiatives, health-related programs for employees and citizens, and various safety programs in all types of settings Few topics are more important than the health and safety of employees, associates, and citizens. Organizations focus a tremendous amount of money/resources on maintaining a zero-harm approach to its employees, the greater community, and the surrounding environment. At the same time, organizations are implementing many types of wellness and fitness programs ensuring that employees remain healthy, safe, and productive. Measuring ROI in Environment, Health, and Safety shows how to measure the success of all types of programs and projects involving environmental initiatives, health-related programs for employees and citizens, and various safety programs in all types of settings. Environmental efforts, or green projects, can represent value for organizations. Eighty percent can deliver a positive ROI, and the other 20 percent are often required by regulation. In either case, it is critical to understand whether or not these projects are working. This new book will show step-by-step how to measure the success of many types of green programs. Within an organization, responsibility for environment, health, and safety is often under the direction of the same executive team. Their concern is always about how well the programs are working and, more importantly, what can be done to ensure that they are more successful. ROI in Environment, Health, and Safety introduces the ROI Methodology, now used by over 4,000 organizations, and the most successful and utilized evaluation system in the world for measuring program impact and ROI. It shows step-by-step how to capture the reaction to the various initiatives and programs a firm may institute, the learning necessary to make them successful, progress in terms of application and implementation, the specific business impact measures driven by these programs, and, finally, the financial ROI. Along the way, data is collected for process improvement to ensure that if certain programs are not working, they can be adjusted for success.

Measuring the Success of Employee Engagement

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
ISBN 13 : 1607280094
Total Pages : 258 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Measuring the Success of Employee Engagement by : Patricia Pulliam Phillips

Download or read book Measuring the Success of Employee Engagement written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2016-04-11 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employee engagement, impact, ROI—if you can’t connect the three, your program’s in trouble. The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turning to engagement programs to recoup lost revenue and productivity. But these pricey endeavors can lose critical funding when they are designed without business impact in mind. In Measuring the Success of Employee Engagement, renowned experts Jack Phillips and Patti Phillips and knowledge organization expert Rebecca Ray help you make the business case for an employee engagement initiative. More important, you’ll discover what it takes to build a program with the end in mind. By following real case studies that show the Phillips’s ROI Methodology in action, you’ll learn how to avoid narrowly focusing your efforts on behavioral outcomes alone. Measuring the Success of Employee Engagement is an essential resource for all who support employee engagement efforts, from the chief learning officer to individual members of employee engagement teams. Ensure that your employees drive innovation and increase sales with an engagement program that earns its keep.

Handbook of Training Evaluation and Measurement Methods

Author : Jack J. Phillips
Publisher : Routledge
ISBN 13 : 1317632567
Total Pages : 533 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis Handbook of Training Evaluation and Measurement Methods by : Jack J. Phillips

Download or read book Handbook of Training Evaluation and Measurement Methods written by Jack J. Phillips and published by Routledge. This book was released on 2016-05-20 with total page 533 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system. This new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including: Developing a results-based approach to HRD Evaluation design Data collection and measuring success Calculating program costs and ROI Increasing management support for HRD programs. With end-of-chapter discussion questions and an accompanying online Instructor Guide, this fourth edition provides sound theory and practical solutions. The Handbook of Training Evaluation and Measurement Methods is a complete and detailed reference guide suitable for HRD professionals and students in advanced courses in HRD, training evaluation, and program evaluation.

Return on Investment in Training and Performance Improvement Programs

Author : Patricia Pulliam Phillips
Publisher : Taylor & Francis
ISBN 13 : 104002307X
Total Pages : 438 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Return on Investment in Training and Performance Improvement Programs by : Patricia Pulliam Phillips

Download or read book Return on Investment in Training and Performance Improvement Programs written by Patricia Pulliam Phillips and published by Taylor & Francis. This book was released on 2024-05-01 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.

ROI Basics, 2nd Edition

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
ISBN 13 : 1950496384
Total Pages : 254 pages
Book Rating : 4.9/5 (54 download)

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Book Synopsis ROI Basics, 2nd Edition by : Patricia Pulliam Phillips

Download or read book ROI Basics, 2nd Edition written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2019-10-29 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your essential guide to calculating return on investment. Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive evaluation process as well as those taking a proactive approach to accountability. Its five-level evaluation framework includes: Level 1: Reaction and Planned Action Level 2: Learning Level 3: Application and Implementation Level 4: Impact Level 5: Return on Investment ROI Basics provides a baseline exploration of ROI for the talent development function and the steps to successful evaluation: evaluation planning, data collection, data analysis, and results optimization. In this second edition, experts Patti and Jack Phillips go deeper into aligning programs to the business, detecting payoff needs, and identifying specific business measures that need to improve. They explore how the process applies beyond training to talent development and suggest how new technologies can influence ROI adoption and implementation in your organization. This updated book offers a review of two essential—and often overlooked—steps in the ROI process: isolating program impact and sustaining momentum.

Real World Training Evaluation

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
ISBN 13 : 1607282186
Total Pages : 193 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Real World Training Evaluation by : Patricia Pulliam Phillips

Download or read book Real World Training Evaluation written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2015-12-01 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is your program ready for the real world? Real world evaluation is a balance between art, science, accuracy, and cost. To set your program up for success, you need to start the measurement and evaluation journey with a clear destination in mind. In Real World Training Evaluation, Patricia and Jack Phillips hone in on ROI in learning and development and outline a clear pathway to seamless and credible evaluation. Learn to avoid real world barriers that commonly get in the way of talent development initiatives. Earn the respect of senior management by showing bottom-line impact, including the ROI. And start describing program successes in quantitative, qualitative, financial, and non-financial terms to win over crucial stakeholders. By demonstrating program results, you can help your organization link its human capital investment to operational excellence and sustainability. Real World Training Evaluation offers the directions and tools to get you there.

Measuring the Success of Leadership Development

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
ISBN 13 : 1607282399
Total Pages : 265 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Measuring the Success of Leadership Development by : Patricia Pulliam Phillips

Download or read book Measuring the Success of Leadership Development written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2015-05-22 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Evaluate leadership development programs all the way to impact and ROI. Globally, a record amount is being invested in leadership development, more than at any other time in history. And that translates into additional accountability for anyone spearheading a new program. Measuring the Success of Leadership Development offers a proven methodology that will help you step up to the challenge. You’ll learn how to begin the leadership development process with the end in mind and show return on investment to key stakeholders. Renowned ROI experts Jack and Patti Phillips have joined knowledge organization expert Rebecca Ray to support you every step of the way. This essential guide outlines each step of the proven ROI Methodology and explains how to apply it to driving leadership development program performance and evaluating results. Case studies show the methodology in action across seven successful leadership development programs. If you’re leading the charge, it’s crucial that you create and track metrics for your program’s success. In this book you will learn: how to begin the leadership development process with the end in mind what data to collect to show return on investment to key stakeholders best practices in measurement and evaluation strategies.

Risk-Reduction Methods for Occupational Safety and Health

Author : Roger C. Jensen
Publisher : John Wiley & Sons
ISBN 13 : 1119493978
Total Pages : 559 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis Risk-Reduction Methods for Occupational Safety and Health by : Roger C. Jensen

Download or read book Risk-Reduction Methods for Occupational Safety and Health written by Roger C. Jensen and published by John Wiley & Sons. This book was released on 2019-10-01 with total page 559 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a thorough overview of systematic methods for reducing risks encountered in diverse work places Filled with more theory, numerous case examples, and references to new material than the original text, this latest edition of a highly acclaimed book on occupational safety and health includes substantial updates and expanded material on management systems, risk assessment methods, and OSH-relevant concepts, principles, and models. Risk-Reduction Methods for Occupational Safety and Health is organized into five parts: background; analysis methods; programmatic methods for managing risk; risk reduction for energy sources; and risk reduction for other than energy sources. It comprehensively covers both system safety methods and OSH management methods applicable to occupational health and safety. Suitable for worldwide applications, the author’s approach avoids reliance on the thousands of rules, codes, and standards by focusing on understanding hazards and reducing risks using strategies and tactics. Includes more content on methods for reducing risks, citations of recent research, and deeper coverage of OSH-relevant concepts, theories, and models Merges methods and principles traditionally associated with occupational hygiene, ergonomics, and safety Provides substantial updates on management systems and theories of occupational incidents, and includes new case studies in many chapters to help demonstrate the "real world" need for identifying and implementing risk-reduction strategies Addresses occupational risks that go beyond current regulations and standards, taking an international approach by stressing risk-reduction strategies Supports adoption of the book for university courses by providing chapter-specific learning exercises and support materials for professors Risk-Reduction Methods for Occupational Safety and Health is ideal for safety professionals, system safety engineers, safety engineers, industrial hygienists, ergonomists, and anyone with OSH responsibilities. It is also an excellent resource for students preparing for a career in OSH.

Human-Computer Interaction. Theory, Design, Development and Practice

Author : Masaaki Kurosu
Publisher : Springer
ISBN 13 : 3319395106
Total Pages : 628 pages
Book Rating : 4.3/5 (193 download)

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Book Synopsis Human-Computer Interaction. Theory, Design, Development and Practice by : Masaaki Kurosu

Download or read book Human-Computer Interaction. Theory, Design, Development and Practice written by Masaaki Kurosu and published by Springer. This book was released on 2016-07-04 with total page 628 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 3-volume set LNCS 9731, 9732, and 9733 constitutes the refereed proceedings of the 18th International Conference on Human-Computer Interaction, HCII 2016, held in Toronto, ON, Canada, in July 2016. The total of 1287 papers and 186 posters presented at the HCII 2016 conferences and were carefully reviewed and selected from 4354 submissions. The papers thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The volumes constituting the full 27-volume set of the conference proceedings.

Measuring the Impact of the Built Environment on Health, Wellbeing, and Performance

Author : Altaf Engineer
Publisher : Taylor & Francis
ISBN 13 : 104001500X
Total Pages : 132 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Measuring the Impact of the Built Environment on Health, Wellbeing, and Performance by : Altaf Engineer

Download or read book Measuring the Impact of the Built Environment on Health, Wellbeing, and Performance written by Altaf Engineer and published by Taylor & Francis. This book was released on 2024-02-22 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reveals how subjective and objective data gathered by innovative methods of measurement give us the ability to quantify stress, health, performance, and wellbeing outcomes in different built environments. Design interventions informed by these measures, along with innovative integrated building materials, can shape the character of built environments for better health, productivity, and performance. These measures can help employers and managers calculate the return on investment (ROI) of various design interventions. Areas of inquiry in health and the built environment are discussed in three parts: Part 1 – Fundamentals: Human, Environment, and Material Measures for Health and Wellbeing; Part 2 – Methods: Measurement Techniques, Tools, and Methods for Health and Wellbeing; and Part 3 – Applications: Case Studies and Future Directions. The rapid pace of technical innovation and entrepreneurship by interdisciplinary research teams in health and the built environment has created a need for more publications such as this book, which discuss latest tools and methods of measuring the effects of the built environment on human physiology and psychology. Emerging tools and techniques are introduced for this field of built environment design, including virtual reality immersive environments and fisheye lens photograph simulations for human wellbeing impact measures integral to the design process. The potentials and limitations of bio‐responsive material systems and integrated sensing devices with wearable technologies linked to the Internet of Things are discussed in relation to human wellbeing performance improvements. The book provides both the foundational knowledge and fundamentals for characterizing human health and wellbeing in the built environment as well as emerging trends and design research methods for innovations in this field. It will be of interest to researchers, educators, and students of architecture, interior design, and integrative medicine, as well as professionals working in health and the built environment.

The ROI of EHS

Author :
Publisher : Business & Legal Reports, Inc.
ISBN 13 : 1556451997
Total Pages : 42 pages
Book Rating : 4.5/5 (564 download)

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Book Synopsis The ROI of EHS by :

Download or read book The ROI of EHS written by and published by Business & Legal Reports, Inc.. This book was released on 2006 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Safety Performance in a Lean Environment

Author : Paul F. English
Publisher : CRC Press
ISBN 13 : 1439821127
Total Pages : 170 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Safety Performance in a Lean Environment by : Paul F. English

Download or read book Safety Performance in a Lean Environment written by Paul F. English and published by CRC Press. This book was released on 2011-11-21 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: As changing customer demands and shifting world markets continue to put a strain on businesses in all sectors, your business needs every advantage to stay competitive. Many people may think of Lean processes as suitable only for the manufacturing floor, but that couldn’t be further from the truth. Safety Performance in a Lean Environment: A Guide to Building Safety into a Process demonstrates how Lean tools can eliminate waste in your safety program, making it an important piece not only in keeping your organization safe but also in keeping it globally competitive. Written by safety pro Paul F. English, this book explores tools such as Lean manufacturing, DMAIC processes, and Kepner-Trego problem solving and how to use them to increase efficiency and eliminate waste in safety programs. He goes on to discuss value-based management, a technique identified as a leading business model for any organization wanting to catch "The Toyota Way." These processes help you build, incorporate, and sustain a safety program and understand how to get and maintain a foothold for the safety program in times of change. Here’s what you get: Real safety solutions for a Lean environment Methods for setting up standard work for EHS professionals How-tos for JSA and pre-task analysis to help develop standardized work Tips and tricks that everyone can use to jump start a stalled safety program No book currently on the market discusses Lean manufacturing or Six Sigma processes and links them to the occupational safety or environmental science. Yet these are the areas where the need for Lean processes is becoming acute. English demonstrates how to anticipate paradigm shifts in management models and how environmental health and safety fits into the model. He defines what adds value to the safety and manufacturing process as well as to the customer. These changes may include a change in daily, weekly or monthly metrics that can help or harm a safety program. Defining what adds value to the safety and manufacturing process and the customer helps you understand how to build safety into a process, creating a strong safety program.

The Strategy-focused Organization

Author : Robert S. Kaplan
Publisher : Harvard Business Press
ISBN 13 : 9781578512508
Total Pages : 418 pages
Book Rating : 4.5/5 (125 download)

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Book Synopsis The Strategy-focused Organization by : Robert S. Kaplan

Download or read book The Strategy-focused Organization written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 2001 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Powerful New Approach to Performance Management from the Creators of the Balanced Scorecard In Today's business environment, strategy has never been more important. Yet research shows that most companies fail to execute strategy successfully. Behind this abysmal track record lies an undeniable fact: many companies continue to use management processes-top-down, financially driven, and tactical-that were designed to run yesterday's organizations. Now, the creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth case studies-including Mobil, CIGNA, Nova Scotia Power, and AT and T Canada-Kaplan and Norton illustrate how Balanced Scorecard adopters have taken their ground-breaking tool to the next level. These organizations have used the scorecard to create an entirely new performance management framework that puts strategy at the center of key management processes and systems. Kaplan and Norton articulate the five key principles required for building Strategy-Focused Organizations: (1) translate the strategy to operational terms, (2) align the organization to the strategy, (3) make strategy everyone's everyday job, (4) make strategy a continual process, and (5) mobilize change through strong, effective leadership. The authors provide a detailed account of how a range of organizations in the private, public, and nonprofit sectors have deployed these principles to achieve breakthrough, sustainable performance improvements. Presenting a practical, proven framework steeped in rich case study experience, The Strategy-Focused Organization helps solve a universal management problem-not just how to formulate strategy, but how to make it work. Building on one of the most revolutionary business ideas of our time, this important book shows how today's leaders can shape their own companies to meet the challenges and reap the rewards of a new competitive era.

Availability, Reliability, and Security in Information Systems and HCI

Author : Alfredo Cuzzocrea
Publisher : Springer
ISBN 13 : 3642405118
Total Pages : 520 pages
Book Rating : 4.6/5 (424 download)

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Book Synopsis Availability, Reliability, and Security in Information Systems and HCI by : Alfredo Cuzzocrea

Download or read book Availability, Reliability, and Security in Information Systems and HCI written by Alfredo Cuzzocrea and published by Springer. This book was released on 2013-08-19 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the IFIP WG 8.4, 8.9, TC 5 International Cross-Domain Conference on Availability, Reliability and Security, CD-ARES 2013, held in Regensburg, Germany, in September 2013. The 21 revised papers presented were carefully reviewed and selected for inclusion in the volume. The papers concentrate on the many aspects of information systems bridging the gap between research results in computer science and the many application fields. They are organized in the following topical sections: economic, ethical, legal, multilingual, organizational and social aspects; context-oriented information integration; data/information management as a service; context-oriented information integration and location-aware computing; security and privacy; risk management and business continuity; and security and privacy and location based applications. Also included are 15 papers from a special session on Human-Computer Interaction and Knowledge Discovery (HCI-KDD 2013).

Environmental and Health and Safety Management

Author : Nicholas P. Cheremisinoff
Publisher : William Andrew
ISBN 13 : 0815517068
Total Pages : 519 pages
Book Rating : 4.8/5 (155 download)

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Book Synopsis Environmental and Health and Safety Management by : Nicholas P. Cheremisinoff

Download or read book Environmental and Health and Safety Management written by Nicholas P. Cheremisinoff and published by William Andrew. This book was released on 1995-12-31 with total page 519 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume has been prepared for the Environmental and Health & Safety Manager. The EH&S Manager is a new breed of corporate professionals that are faced with the responsibility of handling both environmental policy/issues and occupational safety issues within organizations. Throughout the 1980s there was a proliferation of health and safety departments, environmental compliance personnel, and technical people associated with handling pollution control and waste management. American industry has been over the last several years contracting and downsizing their operations. In doing so, many corporations, large and small, are demanding greater responsibilities be delegated to middle and line function management. In this regard, many corporations today are moving towards a single management entity, the EH&S Manager, who's responsibilities require extensive knowledge of both the environmental statutes and OSHA standards. This desk reference has been written as a compliance source for the EH&S Manager. The authors prefer to call the EH&S Manager an Occupational Safety Professional and use this designation interchangeably throughout the text. This individual, as stated above, has a dual responsibility that requires both technical and managerial skills in two arenas. In this regard, this book provides the working professional a reference on both the environmental regulations and industry safety standards. Additionally, it covers management practices for on-site hazard materials handling operations and constitutes an important reference for establishing hazard communication and training programs for employees.

Clay's Handbook of Environmental Health

Author : Stephen Battersby
Publisher : Taylor & Francis
ISBN 13 : 1000599949
Total Pages : 830 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Clay's Handbook of Environmental Health by : Stephen Battersby

Download or read book Clay's Handbook of Environmental Health written by Stephen Battersby and published by Taylor & Francis. This book was released on 2022-08-16 with total page 830 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since its first publication in 1933, Clay’s Handbook of Environmental Health (under its different names) has provided a definitive guide for the environmental health practitioner (EHP), and an essential reference for the consultant and student. This 22nd edition continues with its more recent successful structure, reviewing the core principles, techniques, competencies and skills required of an EHP, and then outlining the specialist subjects without getting bogged down in a legalistic approach, seeking to broaden the content for a more global audience. This new edition seeks to educate the EHP on the public health impacts of global heating and the climate emergency and also reflects the COVID-19 pandemic, as might be expected. Although seeking to have global appeal, the impact of the UK leaving the EU is also addressed. The book examines environmental health in different settings, including in the military, working in both conflict and natural disaster settings, and environmental health at sea and airports. In line with previous editions, case studies are used to illustrate how EH problems have been resolved. This new edition includes guidance on key issues in public and environmental health including air pollution, contaminated land, housing and health, noise, water, food safety, pests and vector control, chemicals in the environment and radiation, as well as sustainability and public health and humanitarian crises. This handbook aims to give a basic understanding of the philosophical basis of environmental health, as well as the required technical aspects and an understanding of environmental health in different settings. All chapters have sections on further reading and sources of information. Clay’s Handbook is essential reading for all practitioners, students and researchers in environmental and public health wherever they are working.

Proving the Value of Soft Skills

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
ISBN 13 : 1950496643
Total Pages : 328 pages
Book Rating : 4.9/5 (54 download)

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Book Synopsis Proving the Value of Soft Skills by : Patricia Pulliam Phillips

Download or read book Proving the Value of Soft Skills written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2020-08-04 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.