Mastering System Center Configuration Manager

Download Mastering System Center Configuration Manager PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119258464
Total Pages : 1340 pages
Book Rating : 4.1/5 (192 download)

DOWNLOAD NOW!


Book Synopsis Mastering System Center Configuration Manager by : Santos Martinez

Download or read book Mastering System Center Configuration Manager written by Santos Martinez and published by John Wiley & Sons. This book was released on 2016-12-29 with total page 1340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get up to date quickly with clear, expert coverage of SCCM 2016 Mastering System Center Configuration Manager provides comprehensive coverage of Microsoft's powerful network software deployment tool, with a practical hands-on approach. Written by Santos Martinez, Peter Daalmans, and Brett Bennett, this guide walks you through SCCM 2016 with in-depth explanations anchored in real-world applications to get you up to speed quickly. Whether you're planning a new installation or migrating from a previous version of Configuration Manager, this book provides clear instruction and expert insight to get the job done right. Fully aligned with the latest release, the discussion covers the newest tools and features with examples that illustrate utility in a variety of contexts. System Center Configuration Manager (formerly SMS) is one of Microsoft's flagship products; the 2016 release has been updated with better Windows 10 and Windows Server 2016 compatibility, improved tools for managing non-Microsoft mobile devices in the cloud, and more. This book provides start-to-finish coverage and expert guidance on everything you need to get your system up to date. Deploy software and operating systems Automate processes and customize configurations Monitor performance and troubleshoot issues Manage security in the cloud and on Virtual Machines SCCM 2016 improves your ability to handle the bring-your-own-device influx in managing mobile, streamlining the latest hiccup right into the everyday workflow. Mastering System Center Configuration Manager provides the practical coverage you need to get up and running seamlessly.

Mastering System Center 2012 Operations Manager

Download Mastering System Center 2012 Operations Manager PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118238427
Total Pages : 674 pages
Book Rating : 4.1/5 (182 download)

DOWNLOAD NOW!


Book Synopsis Mastering System Center 2012 Operations Manager by : Bob Cornelissen

Download or read book Mastering System Center 2012 Operations Manager written by Bob Cornelissen and published by John Wiley & Sons. This book was released on 2012-10-18 with total page 674 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential guide on the latest version of Microsoft's server management tool Microsoft's powerful Mastering System Center 2012 Operations Manager introduces many exciting new and enhanced feature sets that allow for large-scale management of mission-critical servers. This comprehensive guide provides invaluable coverage to help organizations monitor their environments across computers, network, and storage infrastructures while maintaining efficient and effective service levels across their applications. Provides intermediate and advanced coverage of all aspects of Systems Center 2012 Operations Manager, including designing, planning, deploying, managing, maintaining, and scripting Operations Manager Offers a hands-on approach by providing many real-world scenarios to show you how to use the tool in various contexts Anchors conceptual explanations in practical application Mastering System Center 2012 Operations Manager clearly shows you how this powerful server management tool can best be used to serve your organization's needs.

Getting Started with Microsoft System Center Operations Manager

Download Getting Started with Microsoft System Center Operations Manager PDF Online Free

Author :
Publisher : Packt Publishing Ltd
ISBN 13 : 1785280872
Total Pages : 560 pages
Book Rating : 4.7/5 (852 download)

DOWNLOAD NOW!


Book Synopsis Getting Started with Microsoft System Center Operations Manager by : Kevin Greene

Download or read book Getting Started with Microsoft System Center Operations Manager written by Kevin Greene and published by Packt Publishing Ltd. This book was released on 2016-06-30 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: A beginner's guide to help you design, deploy and administer your System Center Operations Manager 2016 and 2012 R2 environments About This Book Discover how to monitor complex IT environments with System Center Operations Manager using tips, tricks and best practice recommendations from industry experts. Learn how to create eye-catching dashboards and reports to help deliver a tangible return on investment back to your organization. Optimize, troubleshoot and perform disaster recovery in Operations Manager using step by step examples based on real-world scenarios. Who This Book Is For The target audience for this book is the IT Pro or System Administrator who wants to deploy and use System Center Operations Manager but has no previous knowledge of the product. As a 'Getting Started' book, our primary objective is to equip you with the knowledge you need to feel comfortable when working with common monitoring scenarios in OpsMgr. With this in mind, deep-diving into less-common OpsMgr features such as Audit Collection Services (ACS), Agentless Exception Monitoring (AEM) and Application Performance Monitoring (APM) has been intentionally omitted. What You Will Learn Install a new System Center 2016 Operations Manager Management Group Design and provision custom views to relevant support teams. Understand how to deploy agents Work with management packs Monitor network devices Model your IT services with distributed applications Create dashboards and custom visualizations Tune, optimize, maintain and troubleshoot System Center Operations Manager In Detail Most modern IT environments comprise a heterogeneous mixture of servers, network devices, virtual hypervisors, storage solutions, cross-platform operating systems and applications. All this complexity brings a requirement to deliver a centralized monitoring and reporting solution that can help IT administrators quickly identify where the problems are and how best to resolve them. Using System Center Operations Manager (OpsMgr), administrators get a full monitoring overview of the IT services they have responsibility for across the organization - along with some useful management capabilities to help them remediate any issues they've been alerted to. This book begins with an introduction to OpsMgr and its core concepts and then walks you through designing and deploying the various roles. After a chapter on exploring the consoles, you will learn how to deploy agents, work with management packs, configure network monitoring and model your IT services using distributed applications. There's a chapter dedicated to alert tuning and another that demonstrates how to visualize your IT using dashboards. The final chapters in the book discuss how to create alert subscriptions, manage reports, backup and recover OpsMgr, perform maintenance and troubleshoot common problems. Style and approach A beginner's guide that focuses on providing the practical skills required to effectively deploy and administer OpsMgr with walkthrough examples and tips on all the key concepts.

Mastering Hyper-V 2012 R2 with System Center and Windows Azure

Download Mastering Hyper-V 2012 R2 with System Center and Windows Azure PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 111882833X
Total Pages : 670 pages
Book Rating : 4.1/5 (188 download)

DOWNLOAD NOW!


Book Synopsis Mastering Hyper-V 2012 R2 with System Center and Windows Azure by : John Savill

Download or read book Mastering Hyper-V 2012 R2 with System Center and Windows Azure written by John Savill and published by John Wiley & Sons. This book was released on 2014-04-11 with total page 670 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will help you understand the capabilities of Microsoft Hyper-V, architect a Hyper-V solution for your datacenter, plan a deployment/migration, and then manage it all using native tools and System Center. Coverage also includes hybrid cloud scenarios specifically with Windows Azure to complete the full virtualization piece of providing data both on premise and off premise. In addition, you will explore the Windows Azure capabilities for virtual machines and managing a hybrid cloud, including Windows Azure’s Internet as a Service (IaaS) and storage capabilities, how seamless management is possible with PowerShell and System Center, plus how Azure Storage can play a part in a company’s complete solution. Key topics covered include: virtualization fundamentals, network virtualization, storage configuration, Hyper-V management and maintenance, failover clustering and migration, Hyper-V replica and cloud orchestration, private cloud implementation, Azure IaaS, Azure storage, managing with PowerShell, Hyper-V decoding, and Windows Server 2012 R2 integration.

Microsoft System Center Configuration Manager Field Experience

Download Microsoft System Center Configuration Manager Field Experience PDF Online Free

Author :
Publisher : Microsoft Press
ISBN 13 : 073568460X
Total Pages : 92 pages
Book Rating : 4.7/5 (356 download)

DOWNLOAD NOW!


Book Synopsis Microsoft System Center Configuration Manager Field Experience by : Manoj Pal

Download or read book Microsoft System Center Configuration Manager Field Experience written by Manoj Pal and published by Microsoft Press. This book was released on 2013-10-15 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: Part of a series of specialized guides on System Center - this book shares real-world expertise for using Configuration Manager capabilities to deliver more effective IT services. Series editor Mitch Tulloch and a team of System Center experts provide concise technical guidance as they step you through key deployment and management scenarios.

Mastering Hyper-V Deployment

Download Mastering Hyper-V Deployment PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118003152
Total Pages : 602 pages
Book Rating : 4.1/5 (18 download)

DOWNLOAD NOW!


Book Synopsis Mastering Hyper-V Deployment by : Aidan Finn

Download or read book Mastering Hyper-V Deployment written by Aidan Finn and published by John Wiley & Sons. This book was released on 2010-11-09 with total page 602 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only book to take an in-depth look at deploying Hyper-V Now in its second generation, the popular Hyper-V boasts technical advances that create even more dynamic systems than ever before. This unique resource serves an authoritative guide to deploying Windows Server 2008 R2 Hyper-V comprehensively. Step-by-step instructions demonstrate how to design a Hyper-V deployment, build a Hyper-V host environment, and design a management system with System Center Virtual Machine Manager 2008 R2. Features real-world examples that show you how to design a Hyper-V deployment, build a Hyper-V host environment, and design a management system Walks you through incorporating System Center Operations Manager 2008 R2, System Center Data Protection Manager 2010, and System Center Essentials 2010 Offers authoritative coverage of Hyper-V security, business continuity, and an array of VM roles, including domain controllers, Exchange Server, SQL Server, and System Center This in-depth guide is the ultimate resource for system administrators, engineers, and architects, and IT consultants deploying Hyper-V.

Mastering Windows Server 2012 R2

Download Mastering Windows Server 2012 R2 PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118331729
Total Pages : 1705 pages
Book Rating : 4.1/5 (183 download)

DOWNLOAD NOW!


Book Synopsis Mastering Windows Server 2012 R2 by : Mark Minasi

Download or read book Mastering Windows Server 2012 R2 written by Mark Minasi and published by John Wiley & Sons. This book was released on 2013-12-03 with total page 1705 pages. Available in PDF, EPUB and Kindle. Book excerpt: Check out the new Hyper-V, find new and easier ways to remotely connect back into the office, or learn all about Storage Spaces—these are just a few of the features in Windows Server 2012 R2 that are explained in this updated edition from Windows authority Mark Minasi and a team of Windows Server experts led by Kevin Greene. This book gets you up to speed on all of the new features and functions of Windows Server, and includes real-world scenarios to put them in perspective. If you're a system administrator upgrading to, migrating to, or managing Windows Server 2012 R2, find what you need to do the job in this complete resource. Learn all about: Installing or upgrading to and managing Windows Server 2012 R2 Understanding Microsoft NIC teams 2012 and PowerShell Setting up via GUI or updated Server Core 2012 Migrating, merging, and modifying your Active Directory Managing address spaces with IPAM Understanding new shared storage, storage spaces, and better tools Controlling access to file shares—a new and improved approach Using and administering Remote Desktop, Virtual Desktop, and Hyper-V®

System Center 2012 Configuration Manager (SCCM) Unleashed

Download System Center 2012 Configuration Manager (SCCM) Unleashed PDF Online Free

Author :
Publisher : Sams Publishing
ISBN 13 : 0132731614
Total Pages : 1360 pages
Book Rating : 4.1/5 (327 download)

DOWNLOAD NOW!


Book Synopsis System Center 2012 Configuration Manager (SCCM) Unleashed by : Kerrie Meyler

Download or read book System Center 2012 Configuration Manager (SCCM) Unleashed written by Kerrie Meyler and published by Sams Publishing. This book was released on 2012-07-16 with total page 1360 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the comprehensive reference and technical guide to Microsoft System Center Configuration Manager 2012. A team of expert authors offers step-by-step coverage of related topics in every feature area, organized to help IT professionals rapidly optimize Configuration Manager 2012 for their requirements, and then deploy and use it successfully. The authors begin by introducing Configuration Manager 2012 and its goals, and explaining how it fits into the broader System Center product suite. Next, they fully address planning, design, and implementation. Finally, they systematically cover each of Configuration Manager 2012's most important feature sets, addressing issues ranging from configuration management to software distribution. Readers will learn how to use Configuration Manager 2012's user-centric capabilities to provide anytime/anywhere services and software, and to strengthen both control and compliance. The first book on Configuration Manager 2012, System Center Configuration Manager 2012 Unleashed joins Sams' market-leading series of books on Microsoft's System Center product suite: books that have achieved go-to status amongst IT implementers and administrators worldwide.

Mastering System Center Configuration Manager

Download Mastering System Center Configuration Manager PDF Online Free

Author :
Publisher : Packt Publishing Ltd
ISBN 13 : 1782175466
Total Pages : 391 pages
Book Rating : 4.7/5 (821 download)

DOWNLOAD NOW!


Book Synopsis Mastering System Center Configuration Manager by : Vangel Krstevski

Download or read book Mastering System Center Configuration Manager written by Vangel Krstevski and published by Packt Publishing Ltd. This book was released on 2014-12-24 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is perfect for IT administrators who are looking to enhance their skills on system and asset management. A fair understanding of the core elements and applications related to SCCM would be helpful.

Microsoft System Center Data Protection Manager Cookbook

Download Microsoft System Center Data Protection Manager Cookbook PDF Online Free

Author :
Publisher : Packt Publishing Ltd
ISBN 13 : 1787284549
Total Pages : 415 pages
Book Rating : 4.7/5 (872 download)

DOWNLOAD NOW!


Book Synopsis Microsoft System Center Data Protection Manager Cookbook by : Charbel Nemnom

Download or read book Microsoft System Center Data Protection Manager Cookbook written by Charbel Nemnom and published by Packt Publishing Ltd. This book was released on 2018-12-26 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over 60 recipes to achieve a robust and advanced backup and recovery solution leveraging SCDPM Key FeaturesAdapt to the modern data center design challenges and improve storage efficiencyEffective recipes to help you create your own robust architectural designs Solve data protection and recovery problems in your organizationBook Description System Center Data Protection Manager (SCDPM) is a robust enterprise backup and recovery system that contributes to your BCDR strategy by facilitating the backup and recovery of enterprise data. With an increase in data recovery and protection problems faced in organizations, it has become important to keep data safe and recoverable. This book contains recipes that will help you upgrade to SCDPM and it covers the advanced features and functionality of SCDPM. This book starts by helping you install SCDPM and then moves on to post-installation and management tasks. You will come across a lot of useful recipes that will help you recover your VMware and Hyper-V VMs. It will also walk you through tips for monitoring SCDPM in different scenarios. Next, the book will also offer insights into protecting windows workloads followed by best practices on SCDPM. You will also learn to back up your Azure Stack Infrastructure using Azure Backup. You will also learn about recovering data from backup and implementing disaster recovery. Finally, the book will show you how to configure the protection groups to enable online protection and troubleshoot Microsoft Azure Backup Agent. What you will learnInstall and prepare SQL Server for the SCDPM databaseReduce backup storage with SCDPM and data deduplicationLearn about the prerequisites for supported Hyper-V Server protectionIntegrate SCDPM with other System Center products to build optimal servicesProtect and restore the SCDPM databaseProtect your data center by integrating SCDPM with Azure BackupManually create online recovery points and recover production data from AzureProtect and learn about the requirements to recover Azure Stack with SCDPMWho this book is for If you are an SCDPM administrator, this book will help you verify your knowledge and provide you with everything you need to know about the new release of System Center Data Protection Manager.

Mastering Windows Server 2016

Download Mastering Windows Server 2016 PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119405076
Total Pages : 612 pages
Book Rating : 4.1/5 (194 download)

DOWNLOAD NOW!


Book Synopsis Mastering Windows Server 2016 by : Brian Svidergol

Download or read book Mastering Windows Server 2016 written by Brian Svidergol and published by John Wiley & Sons. This book was released on 2018-06-13 with total page 612 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IT pro's must-have guide to Windows Server 2016 Mastering Windows Server 2016 is a complete resource for IT professionals needing to get quickly up to date on the latest release. Designed to provide comprehensive information in the context of real-world usage, this book offers expert guidance through the new tools and features to help you get Windows Server 2016 up and running quickly. Straightforward discussion covers all aspects, including virtualization products, identity and access, automation, networking, security, storage and more, with clear explanations and immediately-applicable instruction. Find the answers you need, and explore new solutions as Microsoft increases their focus on security, software-defined infrastructure, and the cloud; new capabilities including containers and Nano Server, Shielded VMs, Failover Clustering, PowerShell, and more give you plenty of tools to become more efficient, more effective, and more productive. Windows Server 2016 is the ideal server for Windows 10 clients, and is loaded with new features that IT professionals need to know. This book provides a comprehensive resource grounded in real-world application to help you get up to speed quickly. Master the latest features of Windows Server 2016 Apply new tools in real-world scenarios Explore new capabilities in security, networking, and the cloud Gain expert guidance on all aspect of Windows Server 2016 migration and management System administrators tasked with upgrading, migrating, or managing Windows Server 2016 need a one-stop resource to help them get the job done. Mastering Windows Server 2016 has the answers you need, the practicality you seek, and the latest information to get you up to speed quickly.

Deploying Windows 10

Download Deploying Windows 10 PDF Online Free

Author :
Publisher : Microsoft Press
ISBN 13 : 1509301879
Total Pages : 120 pages
Book Rating : 4.5/5 (93 download)

DOWNLOAD NOW!


Book Synopsis Deploying Windows 10 by : Andre Della Monica

Download or read book Deploying Windows 10 written by Andre Della Monica and published by Microsoft Press. This book was released on 2016-02-15 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get a head start deploying Windows 10--with tips and best practices from experts in the field. This guide shows you how to deploy Windows 10 in an automated way without impacting end users by leveraging System Center Configuration Manager, which is the most used product to deploy Microsoft operating systems in the industry today.

C Programming for Arduino

Download C Programming for Arduino PDF Online Free

Author :
Publisher : Packt Publishing Ltd
ISBN 13 : 1849517592
Total Pages : 776 pages
Book Rating : 4.8/5 (495 download)

DOWNLOAD NOW!


Book Synopsis C Programming for Arduino by : Julien Bayle

Download or read book C Programming for Arduino written by Julien Bayle and published by Packt Publishing Ltd. This book was released on 2013-05-17 with total page 776 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written as a practical Packt book brimming with engaging examples, C Programming for Arduino will help those new to the amazing open source electronic platform so that they can start developing some great projects from the very start.This book is great for people who want to learn how to design & build their own electronic devices. From interaction design art school students to the do-it-yourself hobbyist, or even simply people who want to learn electronics, this book will help by adding a new way to design autonomous but connected devices.

Mastering Microsoft Azure Infrastructure Services

Download Mastering Microsoft Azure Infrastructure Services PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 111900327X
Total Pages : 384 pages
Book Rating : 4.1/5 (19 download)

DOWNLOAD NOW!


Book Synopsis Mastering Microsoft Azure Infrastructure Services by : John Savill

Download or read book Mastering Microsoft Azure Infrastructure Services written by John Savill and published by John Wiley & Sons. This book was released on 2015-04-20 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understand, create, deploy, and maintain a public cloud using Microsoft Azure Mastering Microsoft Azure Infrastructure Services guides you through the process of creating and managing a public cloud and virtual network using Microsoft Azure. With step-by-step instruction and clear explanation, this book equips you with the skills required to provide services both on-premises and off-premises through full virtualization, providing a deeper understanding of Azure's capabilities as an infrastructure service. Each chapter includes online videos that visualize and enhance the concepts presented in the book, and access to a Windows app that provides instant Azure updates and demonstrates the process of going from on-premises to public cloud via Azure. Coverage includes storage customization, connectivity, virtual networks, backing up, hybrid environments, System Center management, and more, giving you everything you need to understand, evaluate, deploy, and maintain environments that utilize Microsoft Azure. Understand cost, options, and applications of Infrastructure as a Service (IaaS) Enable on- and off-premises connectivity to Azure Customize Azure templates and management processes Exploit key technologies and embrace the hybrid environment Mastering Microsoft Azure Infrastructure Services is your total solution.

Mastering Microsoft Exchange Server 2013

Download Mastering Microsoft Exchange Server 2013 PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118842464
Total Pages : 816 pages
Book Rating : 4.1/5 (188 download)

DOWNLOAD NOW!


Book Synopsis Mastering Microsoft Exchange Server 2013 by : David Elfassy

Download or read book Mastering Microsoft Exchange Server 2013 written by David Elfassy and published by John Wiley & Sons. This book was released on 2013-10-29 with total page 816 pages. Available in PDF, EPUB and Kindle. Book excerpt: The bestselling guide to Exchange Server, fully updated for the newest version Microsoft Exchange Server 2013 is touted as a solution for lowering the total cost of ownership, whether deployed on-premises or in the cloud. Like the earlier editions, this comprehensive guide covers every aspect of installing, configuring, and managing this multifaceted collaboration system. It offers Windows systems administrators and consultants a complete tutorial and reference, ideal for anyone installing Exchange Server for the first time or those migrating from an earlier Exchange Server version. Microsoft Exchange Server 2013 is a messaging system that allows for access to e-mail, voicemail, and calendars from a variety of devices and any location, making it ideal for the enterprise With more than 21,000 copies of earlier editions sold, this comprehensive guide offers systems administrators and consultants both a tutorial and a reference guide for installing and managing Exchange Server 2013 A team of Microsoft Certified Masters walks you step by step through planning and design, installation, administration and management, maintenance, and more Mastering Microsoft Exchange Server 2013 is the complete reference for planning, installing, and maintaining the most popular e-mail server product available.

Microsoft System Center PowerShell Essentials

Download Microsoft System Center PowerShell Essentials PDF Online Free

Author :
Publisher : Packt Publishing Ltd
ISBN 13 : 1784393266
Total Pages : 140 pages
Book Rating : 4.7/5 (843 download)

DOWNLOAD NOW!


Book Synopsis Microsoft System Center PowerShell Essentials by : Guruprasad HP

Download or read book Microsoft System Center PowerShell Essentials written by Guruprasad HP and published by Packt Publishing Ltd. This book was released on 2015-04-28 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are a Microsoft System Center administrator who manages System Center environments and utilizes the console for management, then this book is ideal for you. This book is also for System Center users who now want to learn to manage systems using PowerShell.

System Center 2012 Service Manager Unleashed

Download System Center 2012 Service Manager Unleashed PDF Online Free

Author :
Publisher : Sams Publishing
ISBN 13 : 0133744175
Total Pages : 957 pages
Book Rating : 4.1/5 (337 download)

DOWNLOAD NOW!


Book Synopsis System Center 2012 Service Manager Unleashed by : Kerrie Meyler

Download or read book System Center 2012 Service Manager Unleashed written by Kerrie Meyler and published by Sams Publishing. This book was released on 2014-09-26 with total page 957 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive resource will help you automate and optimize all facets of service management with System Center 2012 Service Manager. Expert consultants offer deep “in the trenches” insights for improving problem resolution, change control, release management, asset lifecycle management, chargeback, and more. You’ll learn how to implement high-value best practices from ITIL and the Microsoft Operations Framework. The authors begin with an expert overview of Service Manager, its evolution, and its new capabilities. Next, they walk through overall planning, design, implementation, and upgrades. Then, to help you focus your efforts, they present stepwise coverage of all topics in each feature area, linking technical information about Service Manager with essential knowledge about the technologies it depends on. Whatever your role in deploying or running Service Manager, this guide will help you deliver more responsive support at lower cost and drive more value from all your IT investments. • Leverage MOF and ITIL processes built into System Center 2012 Service Manager • Plan and design your Service Manager deployment • Install Service Manager or upgrade from earlier versions • Efficiently administer work and configuration items • Use connectors to integrate with Active Directory, Exchange, and System Center components • Create service maps • Enable end user access through Service Manager’s self-service portal • Implement incident, problem, change, and release management • Utilize workflows to automate key support processes • Create service level agreements with calendars, metrics, and objectives • Provide quick access to a standardized catalog of services • Use notification to ensure that Service Manager items are promptly addressed • Secure Service Manager and its data warehouse/reporting platform • Perform maintenance, backup, and recovery • Manage Service Manager performance • Customize Service Manager