Lead People... Manage Things

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Author :
Publisher : Lulu.com
ISBN 13 : 0557147204
Total Pages : 116 pages
Book Rating : 4.5/5 (571 download)

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Book Synopsis Lead People... Manage Things by : Brian Ward

Download or read book Lead People... Manage Things written by Brian Ward and published by Lulu.com. This book was released on 2009-10-27 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead People...Manage Things is a concise guide to becoming a stronger, more effective leader. Follow the five steps outlined and you will increase your leadership capacity.

Everyone Deserves a Great Manager

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Author :
Publisher : Simon & Schuster
ISBN 13 : 1982112077
Total Pages : 208 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis Everyone Deserves a Great Manager by : Scott Jeffrey Miller

Download or read book Everyone Deserves a Great Manager written by Scott Jeffrey Miller and published by Simon & Schuster. This book was released on 2019-10-08 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: ***A WALL STREET JOURNAL BESTSELLER*** From the organizational experts at FranklinCovey, an essential guide to becoming the great manager every team deserves. A practical must-read, FranklinCovey’s Everyone Deserves a Great Manager is the essential guide for the millions of people all over the world making the challenging and rewarding leap to manager. Based on nearly a decade of research on what makes managers successful—and includes new ways of thinking, tips and techniques—this volume has been field-tested with hundreds of thousands of managers all over the world. Organized under four main roles every manager is expected to fill, Everyone Deserves a Great Manager focuses on how to lead yourself, people, teams, and change. Readers can start anywhere and go everywhere with this guide—depending on their current problem or time constraint. They can pick up a helpful tip in ten minutes or glean an entire skillset with deeper reading. The goal is for the busy manager to know what to do and how to do it without interrupting their regular workflow. Each role highlights the current, authentic problems managers face and briefly explores the limiting mindsets or common mistakes that led to those problems. With skill-based chapters that cover managerial skills like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams, the book also includes more than thirty unique tools, such as a prep worksheets and a list of behavioral questions for your next interview. An approachable, engaging style using real-world stories, Everyone Deserves a Great Manager provides the blueprint for becoming the great manager every team deserves.

Leading People

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Publisher : Made For Success Publishing
ISBN 13 : 1613398190
Total Pages : 214 pages
Book Rating : 4.6/5 (133 download)

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Book Synopsis Leading People by : Peter Mills

Download or read book Leading People written by Peter Mills and published by Made For Success Publishing. This book was released on 2016-04-01 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: The role of the manager is to achieve the business goals set for them and at the same time to provide an environment that allows their team members to be effective and satisfied with their work while developing their full potential. It is not a balance between work and people as both outcomes must be achieved. The ‘10 things successful managers know and do’ is based a coherent framework for managing people in the context of an organisation i.e. the ‘Leadership Framework’. It addresses leadership at the individual, team and organisational levels. It’s based not just on management customs but is underpinned by solid research combining sociology and psychology with management science. At the Frameworks core is a strong manager - employee relationship. This is a two-way, trusting, productive, working relationship focused on achieving business goals with team members working to their full potential. For managers to be a successful manager they must: Understand their role. The role of the manager is to achieve the business goals set for them and at the same time, provide an environment that allows their team members to be effective and satisfied with their work while developing their full potential.Understand the role of others. Organisations have extensive networks of people working together and unless there is a clear understanding of the accountabilities and authorities of other roles and strong understanding of the legitimate nature of these working relationships, work will be inefficient and conflict can occur.Build a team that works together to deliver business outcomes bringing together the full capability of team members. There must be a shared understanding of why the team exists and what they are expected to deliver. The manager creates a work environment that encourages a good flow of information and advice in all directions – top down, bottom up, across the team and the organisation.Build mutual trust and a strong, two-way, trusting, working relationship with each team member. The focus of the relationship is to achieve business goals and the employee working to their full potential. Productive work is enabled by systemic trust and fairness and is reduced by fear.Have integrated models for people and work. Without a clear and integrated framework managers will not have a theoretical or practical base of knowledge for what they do or how they do it. This can result in poor decision making and inconsistent treatment of team members, work will be inefficient and conflict can occur.Create effective roles and put with good people in them. Effectively designed roles fill with capable people is the foundation to building a successful team.Effectively assign work to team members and then assess this work to ensure it has been performed at the required standard. Effectively assigning and assessing work enables managers to achieve their business outcomes and at the same time allows team members to be satisfied with their work and helps build strong manager - employee working relationships.Build an effective team, so that each member is fully committed to and capable of moving in the direction set. They create opportunities to coach team members on how to be more effective.Recognize and reward team members appropriately and fairly. The ideal state is where the employee can say ‘I feel I am working at a level suited to my capability and I am fairly rewarded for that work. I feel I am contributing to the success of the organisation and I can see a clear link between my performance and my remuneration’.Identify ways to improve how work can be done more effectively and efficiently and implement the necessary changes for this to occur. When the direction of the team or organisation changes, managers lead their team in the direction set. Performing these ‘10 things’ effectively will make managers and create a work environment where people feel productive and valued.

The Extraordinary Leader: Turning Good Managers into Great Leaders

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071630031
Total Pages : 327 pages
Book Rating : 4.0/5 (716 download)

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Book Synopsis The Extraordinary Leader: Turning Good Managers into Great Leaders by : John H. Zenger

Download or read book The Extraordinary Leader: Turning Good Managers into Great Leaders written by John H. Zenger and published by McGraw Hill Professional. This book was released on 2009-06-07 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: People can learn how to lead. This was the position John H. Zenger and Joseph R.Folkman took when they wrote their now-classicleadership book The Extraordinary Leader—and it’sa fact they reinforce in this new, completely updatededition of their bestseller. When it was first published, The ExtraordinaryLeader immediately attracted a wide audience ofaspiring leaders drawn to its unique feature: theextensive use of scientific studies and hard data,which served to demystify the concept of leadershipand get readers thinking about the subject ina pragmatic way. Now, Zenger and Folkman revisit the subject to addressleaders’ most pressing concerns today. Theresult is an up-to-date, essential leadership guidefor the twenty-first century that includes: Late-breaking research on the psychologyof leadership New information on leading in a globalenvironment A breakthrough case study on measuringimproved leadership behavior Studies revealing the importance offollow-through The Extraordinary Leader is a remarkable combinationof expert insight and extensive research.The authors analyzed more than 200,000 assessmentsdescribing 20,000 managers—by far themost expansive research ever conducted for a leadershipbook. Zenger and Folkman have created the leadershipbook of the ages. The Extraordinary Leader explainshow to build leadership skills that will take you andyour organization to unimagined success.

How to Manage People

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Author :
Publisher : Leadership Skills
ISBN 13 : 9781088254332
Total Pages : 0 pages
Book Rating : 4.2/5 (543 download)

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Book Synopsis How to Manage People by : Caden Burke

Download or read book How to Manage People written by Caden Burke and published by Leadership Skills. This book was released on 2023-08-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you a new manager or struggling to get your employees on track? Are you struggling to get your people motivated, or not sure what it takes to push them to be high performers? "How to Manage People" is a great guide to help you make a move from being the boss to being someone your people admire and respect. Leading people can be a complex and daunting task, but those complexities are broken down into 7 easy and actionable steps. When you are managing people, you have so many things to consider and so many levels to asses. You not only need to accomplish the tasks you are personally assigned but also navigate those that your direct reports must accomplish, all along the way encouraging and motivating them to perform at high levels. You have to walk a fine line between being a micromanager and being their friend. Within these chapters, you have the autonomy to find out what that looks like for you. The guidance you can gain from this will allow you to grow personally and help you to take your team to that next level. It is time for you to recognizing that so much can be gained from looking within and pushing to be the best version of yourself. YOU WILL LEARN: How to set expectations for your people. How to motivate your people to perform at higher levels. Why it is important to continue to develop professionally. How to recognize potential. Why it is important, to be honest with yourself and your people. How to get your people to share feedback with you. How to provide constructive feedback. Why sharing successes is important. How to grow from failure. And much more. Regardless of where you are on your leadership journey or if you're just thinking about it, this can provide you with a guide to great success. The ball is in your court. Let's see what you can do to make opportunities happen!

The Making of a Manager

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Author :
Publisher : Penguin
ISBN 13 : 0735219567
Total Pages : 290 pages
Book Rating : 4.7/5 (352 download)

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Book Synopsis The Making of a Manager by : Julie Zhuo

Download or read book The Making of a Manager written by Julie Zhuo and published by Penguin. This book was released on 2019-03-19 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.

The 5 Levels of Leadership

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Author :
Publisher : Center Street
ISBN 13 : 1455507512
Total Pages : 187 pages
Book Rating : 4.4/5 (555 download)

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Book Synopsis The 5 Levels of Leadership by : John C. Maxwell

Download or read book The 5 Levels of Leadership written by John C. Maxwell and published by Center Street. This book was released on 2011-10-04 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use this helpful book to learn about the leadership tools to fuel success, grow your team, and become the visionary you were meant to be. True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To become more than "the boss" people follow only because they are required to, you have to master the ability to invest in people and inspire them. To grow further in your role, you must achieve results and build a team that produces. You need to help people to develop their skills to become leaders in their own right. And if you have the skill and dedication, you can reach the pinnacle of leadership—where experience will allow you to extend your influence beyond your immediate reach and time for the benefit of others. The 5 Levels of Leadership are: 1. Position—People follow because they have to. 2. Permission—People follow because they want to. 3. Production—People follow because of what you have done for the organization. 4. People Development—People follow because of what you have done for them personally. 5. Pinnacle—People follow because of who you are and what you represent. Through humor, in-depth insight, and examples, internationally recognized leadership expert John C. Maxwell describes each of these stages of leadership. He shows you how to master each level and rise up to the next to become a more influential, respected, and successful leader.

Why Do So Many Incompetent Men Become Leaders?

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1633696332
Total Pages : 193 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Why Do So Many Incompetent Men Become Leaders? by : Tomas Chamorro-Premuzic

Download or read book Why Do So Many Incompetent Men Become Leaders? written by Tomas Chamorro-Premuzic and published by Harvard Business Press. This book was released on 2019-02-19 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Look around your office. Turn on the TV. Incompetent leadership is everywhere, and there's no denying that most of these leaders are men. In this timely and provocative book, Tomas Chamorro-Premuzic asks two powerful questions: Why is it so easy for incompetent men to become leaders? And why is it so hard for competent people--especially competent women--to advance? Marshaling decades of rigorous research, Chamorro-Premuzic points out that although men make up a majority of leaders, they underperform when compared with female leaders. In fact, most organizations equate leadership potential with a handful of destructive personality traits, like overconfidence and narcissism. In other words, these traits may help someone get selected for a leadership role, but they backfire once the person has the job. When competent women--and men who don't fit the stereotype--are unfairly overlooked, we all suffer the consequences. The result is a deeply flawed system that rewards arrogance rather than humility, and loudness rather than wisdom. There is a better way. With clarity and verve, Chamorro-Premuzic shows us what it really takes to lead and how new systems and processes can help us put the right people in charge.

Leadership Simple

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Publisher :
ISBN 13 :
Total Pages : 146 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Leadership Simple by : Steve Morris

Download or read book Leadership Simple written by Steve Morris and published by . This book was released on 2003 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: This groundbreaking book provides the missing link that turns great ideas into performance gains in business. It explains and demonstrates a simple model that can be used to coach and guide any group or person, staff or management, towards the ultimate goal of the leader, leading people to lead themselves. Every year, hundreds of business books are published delivering sage wisdom on the latest techniques of management and leadership. Whether the subject is execution, breaking all the rules, or moving from good to great, these books are often missing one thing. They fail to provide the practical, interpersonal leadership model that is needed to translate useful concepts into the reality of results.

Dare to Lead

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Publisher : Random House
ISBN 13 : 0399592520
Total Pages : 321 pages
Book Rating : 4.3/5 (995 download)

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Book Synopsis Dare to Lead by : Brené Brown

Download or read book Dare to Lead written by Brené Brown and published by Random House. This book was released on 2018-10-09 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.

Becoming A Leader

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Author :
Publisher : Whitaker House
ISBN 13 : 1603741291
Total Pages : 201 pages
Book Rating : 4.6/5 (37 download)

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Book Synopsis Becoming A Leader by : Dr. Myles Monroe

Download or read book Becoming A Leader written by Dr. Myles Monroe and published by Whitaker House. This book was released on 2008-11-21 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Best-selling author Dr. Myles Munroe reveals the secrets of dynamic leadership that will turn your leadership potential into a potent reality. Within each of us lies the potential to be an effective leader!

Strengths Based Leadership

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Publisher : Simon and Schuster
ISBN 13 : 1595620257
Total Pages : 288 pages
Book Rating : 4.5/5 (956 download)

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Book Synopsis Strengths Based Leadership by : Tom Rath

Download or read book Strengths Based Leadership written by Tom Rath and published by Simon and Schuster. This book was released on 2008 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the authors of the bestselling "StrengthsFinder 2.0" comes a landmark study of great leaders, teams, and the reasons why people follow them.

Start with Why

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Author :
Publisher : Penguin
ISBN 13 : 1591846447
Total Pages : 257 pages
Book Rating : 4.5/5 (918 download)

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Book Synopsis Start with Why by : Simon Sinek

Download or read book Start with Why written by Simon Sinek and published by Penguin. This book was released on 2011-12-27 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The inspirational bestseller that ignited a movement and asked us to find our WHY Discover the book that is captivating millions on TikTok and that served as the basis for one of the most popular TED Talks of all time—with more than 56 million views and counting. Over a decade ago, Simon Sinek started a movement that inspired millions to demand purpose at work, to ask what was the WHY of their organization. Since then, millions have been touched by the power of his ideas, and these ideas remain as relevant and timely as ever. START WITH WHY asks (and answers) the questions: why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over? People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers had little in common, but they all started with WHY. They realized that people won't truly buy into a product, service, movement, or idea until they understand the WHY behind it. START WITH WHY shows that the leaders who have had the greatest influence in the world all think, act and communicate the same way—and it's the opposite of what everyone else does. Sinek calls this powerful idea The Golden Circle, and it provides a framework upon which organizations can be built, movements can be led, and people can be inspired. And it all starts with WHY.

Leading People

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1422163733
Total Pages : 112 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Leading People by :

Download or read book Leading People written by and published by Harvard Business Press. This book was released on 2006-11-28 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today’s leaders don’t use command-and-control. Instead, they leverage their communication, collaboration, and conflict-resolution skills to inspire employees to ever higher levels of performance. Packed with practical tools and expert advice, Leading People shows managers how to bring out the best in their team.

Leadership on the Line, With a New Preface

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1633692841
Total Pages : 288 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Leadership on the Line, With a New Preface by : Ronald Heifetz

Download or read book Leadership on the Line, With a New Preface written by Ronald Heifetz and published by Harvard Business Press. This book was released on 2017-06-20 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: The dangerous work of leading change--somebody has to do it. Will you put yourself on the line? To lead is to live dangerously. It's romantic and exciting to think of leadership as all inspiration, decisive action, and rich rewards, but leading requires taking risks that can jeopardize your career and your personal life. It requires putting yourself on the line, disrupting the status quo, and surfacing hidden conflict. And when people resist and push back, there's a strong temptation to play it safe. Those who choose to lead plunge in, take the risks, and sometimes get burned. But it doesn't have to be that way say renowned leadership experts Ronald Heifetz and Marty Linsky. In Leadership on the Line, they show how it's possible to make a difference without getting "taken out" or pushed aside. They present everyday tools that give equal weight to the dangerous work of leading change and the critical importance of personal survival. Through vivid stories from all walks of life, the authors present straightforward strategies for navigating the perilous straits of leadership. Whether you're a parent or a politician, a CEO or a community activist, this practical book shows how you can exercise leadership and survive and thrive to enjoy the fruits of your labor.

The Future of Leadership Development

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Author :
Publisher : Psychology Press
ISBN 13 : 1135630089
Total Pages : 306 pages
Book Rating : 4.1/5 (356 download)

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Book Synopsis The Future of Leadership Development by : Susan Elaine Murphy

Download or read book The Future of Leadership Development written by Susan Elaine Murphy and published by Psychology Press. This book was released on 2003-09-12 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership in today's organizations is a tough business. Organizational leaders face a number of challenges as their jobs, and the world around them, become increasingly complex. Trends, such as organizational "delayering," rapid technological advances, and increased employee empowerment require that leaders adapt their techniques and styles of leadership to meet these new challenges. Consequently, there has been an explosion of interest in leadership in recent years as researchers and management educators struggle to understand the process of leadership development, how it operates, and what characteristics make effective leaders. Born of these questions, the 11th Annual Kravis-de Roulet Leadership Conference at Claremont McKenna College brought together an impressive slate of scholars whose theories, research, and cutting-edge techniques are now gathered together in this impressive volume. Each chapter asks and answers questions about the current state of the field while providing future direction for research to help bridge the gap between leadership researchers and leadership development practitioners. Notable topics include chapters on "e-leadership" and leadership within the "virtual" organization, exploring 360-degree feedback, the importance of "social capital," and a comprehensive analysis of the well-researched theory of Leader Member Exchange.

HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article “The Feedback Fallacy” by Marcus Buckingham and Ashley Goodall)

Download HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article “The Feedback Fallacy” by Marcus Buckingham and Ashley Goodall) PDF Online Free

Author :
Publisher : Harvard Business Press
ISBN 13 : 1633699145
Total Pages : 194 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article “The Feedback Fallacy” by Marcus Buckingham and Ashley Goodall) by : Harvard Business Review

Download or read book HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article “The Feedback Fallacy” by Marcus Buckingham and Ashley Goodall) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2020-03-24 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with HBR's 10 Must Reads on Managing People (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you master the innumerable challenges of being a manager. With insights from leading experts including Marcus Buckingham, Michael D. Watkins, and Linda Hill, this book will inspire you to: Draw out your employees' signature strengths Support a culture of honesty and civility Cultivate better communication and deeper trust among global teams Give feedback that will help your people excel Hire, reward, and tolerate only fully formed adults Motivate your employees through small wins Foster collaboration and break down silos across your company This collection of articles includes "Are You a Good Boss--or a Great One?," by Linda A. Hill and Kent Lineback; "Let Your Workers Rebel," by Francesca Gino; "The Feedback Fallacy," by Marcus Buckingham and Ashley Goodall; "The Power of Small Wins," by Teresa M. Amabile and Steven J. Kramer; "The Price of Incivility," by Christine Porath and Christine Pearson; "What Most People Get Wrong About Men and Women," by Catherine H. Tinsley and Robin J. Ely; "How Netflix Reinvented HR," by Patty McCord; "Leading the Team You Inherit," by Michael D. Watkins; "The Overcommitted Organization," by Mark Mortensen and Heidi K. Gardner; "Global Teams That Work," by Tsedal Neeley; "Creating the Best Workplace on Earth," by Rob Goffee and Gareth Jones.